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Hotel Indigo Columbus Downtown

Certificate of Excellence
3.5 of 5
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400 Brown St, Columbus, IN 47201
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Hotel Indigo Columbus Downtown
Best prices for: 1 room 1 guest
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Ranked #2 of 10 Hotels in Columbus
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Sammie Q Irvington, Ky
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217 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Irvington, Ky
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a small family gathering at this hotel. We were delighted with it. It was beautifully decorated. I especially liked the hardwood floors and every thing was immaculate. Loved the shower. The Staff was very pleasant. The two small girls with us loved Miles, the hotel mascot and he was very patient with them, I will certainly stay there... More 

Was this review helpful? Yes
Sandi L, Director of Sales at Hotel Indigo Columbus Downtown, responded to this review

Thank you so much for the 5-Star review and for bringing the family to visit! We love knowing Miles is such a hit with our youngest guests. On your next visit, please let us know of your wish for a small refrigerator, we do have a few available to make your stay easier. Miles looks forward to your next trip! More 

Indianapolis, Indiana
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our favorite place to stay whenever we head to Columbus, Indiana. The hotel is very well-maintained--we usually rent a King Suite, and it is just wonderful. It is spacious and clean, and a joy to stay in! Love the "hardwood" floors--a refreshing change from hotel carpet for sure. The living room is comfy and the Keurig is a... More 

Was this review helpful? Yes 2
Sandi L, Director of Sales at Hotel Indigo Columbus Downtown, responded to this review

We are always looking for ways to improve and you mention how much you love everything except the food. We are working with new vendors to improve our menu and hope you see a difference on your next trip. We are grateful for your feedback and will make every effort to listen and make changes to better serve you. More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2015

We stayed here on Valentine's day. The hotel is very nice and super clean. The amenities were awesome. I loved that it was within walking distance to local restaurants and bars. Unfortunately, it was freezing and we didn't want to walk, so we tried the on site restaurant. The service was really atrocious and the food mostly inedible. The menu... More 

Was this review helpful? Yes 2
Sandi L, Director of Sales at Hotel Indigo Columbus Downtown, responded to this review

Thank you for your comments, and bringing this to our attention. I am so sorry your dining experience did not meet your expectations, especially on a night like Valentine's Day, as this is not up to our normal standards. I hope you give us another opportunity so we can show you our true level of service. I invite you to... More 

Seymour, Indiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 15, 2015

Visited over valentine's weekend. Got a fabulous rate, plus an awesome breakfast deal for the next morning. This hotel is nice on the eyes, had classy rooms & a noon checkout. Had a small glitch with registration & the final bill, but fixed things to our liking. Will diffently visit again.

Was this review helpful? Yes 3
Sandi L, Director of Sales at Hotel Indigo Columbus Downtown, responded to this review

We appreciate your feedback, even the best hotels will have a small glitch now and then. We are thankful the team took care of it quickly and it did not impact your stay. Thank you for spending your Valentine's Day with us! More 

Indianapolis
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 14, 2015

Columbus, Indiana is about an hour from our home and office in Indianapolis and after a harrowing week with managing our public relations firm as owners we needed a break. Hotel Indigo was the perfect choice. It was like walking into an upscale nouveau hotel in San Francisco, Chicago or New York City except the atmosphere was large, bright and... More 

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Sandi L, Director of Sales at Hotel Indigo Columbus Downtown, responded to this review

Our team is truly thankful for the time and effort you took when writing your review. It means a great deal to us to know our work makes a difference and gave you an oasis to visit after a harrowing week. With our sincere gratitude, and until next time, thank you! More 

Montreal, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2015

This is my first stay since I stayed here a few weeks after it opened. I was not keen on it from my first visit and stayed elsewhere on subsequent visits. I think the difference is the experience of the staff and the "fine tuning" that makes this a real nice place to stay. It has all the features of... More 

Was this review helpful? Yes 1
Sandi L, Director of Sales at Hotel Indigo Columbus Downtown, responded to this review

thank you so much for noticing the hard work of our team to create a great experience for our guests. We agree, the "fine tuning" will make a difference, and we are very lucky to be a part of the downtown renewal! We look forward to your next visit to Columbus! More 

Top Contributor
126 reviews 126 reviews
52 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed January 7, 2015

When I pulled up my expectations were pretty low. Check in was quick and I met the rather aloof but excessively adorable Miles (the resident bichon). Tired after a long journey, I got to my room and what a delight - newly refurbed, 2 huge beds with fabulous bedding and great wifi. Really lovely, negatives of the room are -... More 

Was this review helpful? Yes 1
Sandi L, Director of Sales at Hotel Indigo Columbus Downtown, responded to this review

Thank you for sharing your feedback, we are thankful you found your stay and the resident Bichon a surprise! Miles loves to greet our guests and we love to serve you. We look forward to your next business trip to Columbus. More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2015

Great hotel and experience. Quick Check-in, great rooms and service. Absolutely no issues during the entire stay. Exactly what you expect from a hotel stay. The décor is modern and attractive and our room and the entire hotel was well maintained.

Was this review helpful? Yes
Sandi L, Director of Sales at Hotel Indigo Columbus Downtown, responded to this review

Grateful for your feedback and for the opportunity to provide exactly what you were looking for in a hotel, we hope to have you visit us in Columbus again soon! More 

Johannesburg, South Africa
Top Contributor
94 reviews 94 reviews
55 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 30, 2014

Spent two weeks at this charming hotel and loved it! The artistic look and feel to this hotel gives it this charm that I have not experienced at other hotels. Check in was smooth and efficient with a really friendly lady at the front desk. Got to my room and was quiet impressed. The room is trendy, clean and very... More 

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Carmel, California
Top Contributor
170 reviews 170 reviews
12 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed December 11, 2014

Fun and quirky. We've stayed here many times as we lived overseas for Cummins. The rooms are very modern with wood floors, murals and fun colors. The bathroom has an excellent shower but no bath. Also there is no fridge in the room. But it is very well located in downtown walking didtance from almost everything you might need.

Was this review helpful? Yes
Sandi L, Director of Sales at Hotel Indigo Columbus Downtown, responded to this review

We enjoy being the place to stay in Columbus, fun and quirky town, we fit right in! Thanks for the great review, we look forward to your next trip to town for work or play. More 

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