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Sleep Inn & Suites Lakeside

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2335 Jonathan Moore Pike, Columbus, IN 47201
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Sleep Inn & Suites Lakeside
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72 Reviews from our TripAdvisor Community

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Traveler rating
    31
    17
    11
    3
    10
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28
12
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (72)
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    (21)
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Noblesville, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 19, 2015

I just got off the phone with Sharon, the manager of this hotel with trying to cancel our reservations. She stated it would be a $50 cancellation fee. I explained this was not disclosed to us when making the reservations on the phone. She said sorry but their cancellation policy is not a secret! I explained that every other hotel... More 

Was this review helpful? Yes 2
Beabout222, General Manager at Sleep Inn & Suites Lakeside, responded to this review

Dear Guest, When booking a group reservation, we always discount the rate and advise the team representative that if they have to cancel, there will be a fee. On individual reservations, there is a 48 hour cancellation policy. Most hotels, in this area charge in advance for both nights booked at the time you reserve your room because, obviously, when... More 

Louisville, Kentucky
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
3 of 5 stars Reviewed June 7, 2015

I had stayed at this hotel several times in the past, then opted for other hotels in town that were lower in price. Because of a baseball tournament in town over the weekend I decided to use this hotel because, despite the increased costs for the "special weekend," it was still one of the lower-priced hotels available. As I remembered... More 

Was this review helpful? Yes
Beabout222, General Manager at Sleep Inn & Suites Lakeside, responded to this review

Dear Guest, I apologize if our hotel was not everything you hoped it would be. We work hard to earn and keep your loyalty to our hotel so I was very disapointed to hear we let you down. As you said in your reveiw, you've stayed with us on several occasions so you know your experience was the exception and... More 

Columbus, Indiana
1 review
1 of 5 stars Reviewed May 4, 2015

When making the reservation I was told that because I was a "local" I would be required to pay a $50.00 damage deposit. I was told that "locals" typically destroy their rooms and that because they are one of the "nicer" hotels that they don't even rent to locals normally. Due the Kentucky Derby and my first choice of hotels... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 26, 2015

Upon arrival at a little after 4:00 PM (the check-in time), the lady at the front desk said our room was not available yet because it hadn't been cleaned. I was upset because the lady said we'd have to wait another 20 minutes for our room. Even though I booked our reservation over 2 weeks ago. The room should have... More 

Was this review helpful? Yes 1
Beabout222, General Manager at Sleep Inn & Suites Lakeside, responded to this review

Dear Guest, We are so sorry about your recent experience at our Sleep Inn & Suites hotel. Our check in time is at 4 P.M. but we always make every effort to check our guests in early. In your case, after invertigation, we had a ball team in our hotel and it was full for Saturday night. I am so... More 

Cheboygan, Michigan
Level Contributor
106 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed April 20, 2015

We stopped here as a "walk in" going home to MI. The staff person gave us a nice senior rate. Room was adequate for one night. Clean. The hotel is a little "old" in some ways; the carpet, etc.; but it was fine. Staff was friendly, breakfast was good. If it isn't raining or snowing, you can sit outside and... More 

Was this review helpful? Yes
Beabout222, General Manager at Sleep Inn & Suites Lakeside, responded to this review

Dear Guest, Thank you for taking the time to respond regarding your trip to our award winning Sleep Inn & Suites. We work hard to gain and keep your luyalty to our hotel and truly appreciate your feedback. We hope to see you again, in the near future. Warmest Regards, Sharon Beabout General Manager Sleep Inn More 

Green Bay, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 3, 2015

Hotel didn't honor ourTA reservation. We had a very long travel day the kids were looking forward to the pool. When I gave my confirmation code, clerk insisted it was for 4/2-4/3. My search history on phone clearly shows I booked 4/3-4/4. Tired an not wanting to argue I requested any available room which she said she had one king... More 

Was this review helpful? Yes 1
Keystone
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed March 29, 2015

Friendly staff, adequate breakfast, FANTASTIC handicapped accessible bathroom with roll-in shower (could use another grab bar around the toilet.) Bedding and bathroom were clean. The bedskirts did not look to be washable and they were dusty and dirty. Carpets in room and hallway were worn and dirty and outside of building had large amount of paper trash, cigarette butts, etc.... More 

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Charleston, South Carolina
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 4, 2015

We stayed at the Sleep Inn on our way to Iowa and enjoyed our stay enough to cause us to go out of our way and stay there again on our way home. The room was not spacious, but adequate with 2 queen beds, desk, refrigerator, microwave and Keurig coffee maker. Best of all it is not next to a... More 

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Beabout222, General Manager at Sleep Inn & Suites Lakeside, responded to this review

Dear Guest, Thank You so much for your nice compliments on our hotel. So many times, people think they should comment if things aren't right but don't so often when the stay is good. We work hard at our award winning hotel to earn and keep your loyalty and appreciate your favoraable comments! Warmest Regards, Sharon Beabout General Manager Sleep... More 

Ashland, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 22, 2014

Great service and breakfast was nice and hot, ready for early departure. Room and pillows on bed were great. Directions to local sites were very helpful and reservation service was quite good. Nice pool as well.

Was this review helpful? Yes 1
Lexington, Tennessee
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 31, 2014

Found this place after stopping on our way to Michigan. We had never stayed at a sleep inn but this one was a home run! The hotel seemed to have gone through a complete renovation. Clean rooms, comfortable beds, perfect pillows, amazing water pressure, granite counter tops, lcd tv, fridge/microwave, and even a safe in the closet. One of the... More 

Was this review helpful? Yes 2
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Prices are for 1 room, 2 adults
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