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Quality Inn Columbia City

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701 West Connexion Way, Columbia City, IN 46725
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Quality Inn Columbia City
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49 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

I stayed here for the holiday season while visiting family. The staff was friendly and courteous. The rooms are clean, and the breakfast was good as well. I liked having hot coffee, sausage and eggs for breakfast. I was there for a week, and the staff was very accommodating to my needs. The pool was nice and clean. I would... More 

Helpful?
Thank Jenn R
Star K, Manager at Quality Inn Columbia City, responded to this review

Thank you for your stay. We enjoyed having you here. We look forward to your next visit. More 

marietta GA
Level Contributor
520 reviews
200 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
2 of 5 stars Reviewed November 22, 2015

so the entire hotel is non-smoking? YEEEAAHHHHH RIIIIGGGGHHHTTTTT. we checked in got to room and immediately went back to desk and when i asked for a non-smoking room i was told that the entire property was non-smoking. I asked to switch rooms and was told the there was no room to switch to. I was checking in early in afternoon... More 

Helpful?
Thank marieatta_pman
Star K, General Manager at Quality Inn Columbia City, responded to this review

On behalf of the hotel we are sorry that their were know other rooms that we could move you to due to a sell out weekend. We are working on trying to eliminate people smoking in the rooms. I am very sorry for the room. More 

Travelers are raving about these Columbia City hotels

New York City, New York
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed September 29, 2015

A bit hard to find the location. Check-in staff were not very professional. Rooms were fine for the price -- comfortable beds -- but the hotel was rather noisy. Ask for a room far from the stairs. Also note though there are 2 stories, there is no elevator. Breakfast was ok but nothing special

Helpful?
Thank nycjem
Star K, General Manager at Quality Inn Columbia City, responded to this review

Thank you for your stay, we would like to take the time to apologize to you for the problems that you had during your stay with us. For the front desk attendants first impression of the business that was not acceptable in anyway. We would like to try and make a better impression the next time you visit. More 

cooma
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 11, 2015

We had to stay here due to delays and wish we had not. The room was dirty and very well worn. Reception told us free wifi before payment then when we checked later they had none.the breakfast was very minimal everything displayed was one or two of each item all the display cabinets etc were not working or broken it... More 

Helpful?
Thank anthony s
new england
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed July 20, 2015

My adult daughter and I recently stayed in this Quality Inn only because it was near my granddaughter's house where a family birthday party was taking place. Next time we will stay in Ft Wayne. The carpet was dirty throughout the hotel. We never knew what to expect when we returned each night. One night, we found the sheets and... More 

Helpful?
Thank abkovacs
Temperance, Michigan
1 review
4 of 5 stars Reviewed July 15, 2015

The stay was ok but I booked thru easy book and then when I checked into hotel I was charged again. I brought this to the attention of the manager and wa told my card would be credited. It's been 4 days and so far the transaction has not taken place

Review collected in partnership with Easytobook.com

Helpful?
Thank judyw956
Dallas, Georgia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 7, 2015

My family frequents this hotel as a place to stay for out of towners during our family reunion. The overall experience is usually except able. This year my reservation got messed up even though I had a confirmation number and the reservation was made with the manager. The first night of my 4 night stay got messed up. I will... More 

Helpful?
Thank Jeremy S
Eaton, Ohio, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 20, 2015

We've been to this hotel several times since we have family that lives in the area. The first time we stayed, it was great. It was a last minute trip and they got us right in and with a discounted room. Everyone was very friendly the room was clean and the hotel was well kept. But every time we have... More 

Helpful?
Thank Heather R
1 review
1 of 5 stars Reviewed June 20, 2015 via mobile

Let me start by saying an overall 2 star rating is very generous for this hotel. Here from Ohio for daughter's wedding, the cigarette smoke (yes it's suppose to be non-smoking) was so thick in our room I had to have someone come pick up the wedding gown so it wouldn't stink!! Customer service I give a -5!! Yes I... More 

Helpful?
Thank MommaBearHyde
Winchester, Kentucky
Level Contributor
126 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed February 23, 2015

We were impressed with this hotel for the price we paid. It was very clean ad the staff was courteous and helpful. I down graded the hotel only because of the breakfast. It was okay, but again there seems to be a lot of additives in the sausage and the scrambled eggs were much to be desired.

Helpful?
1 Thank Jack S
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