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All 6 Cloverdale hotels

Holiday Inn Express Cloverdale

2.5 of 5 Motel   |   1017 North Main Street, I-70 & US 231, Cloverdale, IN 46120
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Holiday Inn Express Cloverdale
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58%
Ranked #5 of 6 Hotels in Cloverdale
A recent review
3 of 5 stars Reviewed October 21, 2013
Phil S Fort Worth, Texas
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60 reviews from our community

Traveler rating
    22
    13
    15
    6
    4
See reviews for
20
10
6
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 15, 2014

I stayed at this hotel for one night ahead of an event at nearby DePauw University (a 10min drive away). The hotel and staff were OK except for 2 key deficiencies - the parking lot and the beds. We arrived several days after a big snowstorm and found the lot to be almost impassible as I got stuck in it... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Cloverdale, responded to this review

Dear Buddha700 , Thank you for taking the time to provide feedback on your stay. It is unfortunate the after effects of local weather prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to... More

Pittsburgh
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 28, 2013

My husband and I stayed here one night as it was close to DePauw University, where we were going the next day. I wish we had stayed somewhere else. The facility is SO old and outdated. All of the other HI Expresses that I have encountered have been modern and updated. The rooms had a stale, "old" smell. The staff... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Cloverdale, responded to this review

Dear amyandbri, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding customer service. However, We’re sorry we fell below your expectation regarding the room condition and the facilities. We will address these points. I assure you the feedback of our hotel will... More

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 22, 2013

We stayed at the is hotel to give my son a break after traveling all day in the car. We specifically chose this hotel over the others in the area because they offered an indoor pool. Once checked in we took our son to the pool area and found temperature of the water to be too cold to swim in.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Cloverdale, responded to this review

Dear Speedskier8098, We appreciate that you took the time to review our hotel. We give the utmost importance to your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. Please accept my sincere apology for the shortcomings you experienced during your stay and we regret you received the hotel... More

Fort Worth, Texas
Top Contributor
132 reviews 132 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 21, 2013

Hotel had a good daily rate, and would be a good place to stay if you're on a road trip for a one night stay. For a longer stay it could use an upgrade. I wasn't able to sample the breakfast area, but I've stayed at enough HIE to know that it's all fairly consistant. There is no elevator, so... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Cloverdale, responded to this review

Dear Phil S, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls... More

London, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 11, 2013

One night stay. First impression on entering was that it was old and tired looking. However room was o.k. and breakfast was good. There was no bar in the room or any facilities to grab a beer if wanted. Staff was efficient.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Cloverdale, responded to this review

Dear MAJ_Dave44, Thank you for your feedback. I am happy you appreciate our hotel rooms and enjoyed breakfast. However, we were disappointed to read that you found the condition of the property and hotel amenities less than satisfactory. Rest assured that your comments have been documented and will certainly be looked into. We appreciate the feedback as this is crucial... More

Indianapolis, Indiana, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 5, 2013

Great experience as always! This was my second time staying at this hotel. Customer service was spot on from the minute we walked in until we left. Front desk staff made us feel welcome, room was super clean and had no issues at all. We enjoyed the indoor pool a lot. Hotel is very close to the highway and within... More

Was this review helpful? Yes 1
Detroit, Michigan
Contributor
18 reviews 18 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 27, 2013

I have began to enjoy my stays at HIE's more and more often. They stay fairly consistent and you learn what to expect. This property is up to standard and I was very pleased at how professional, cheery and helpful the front desk staff was. They really made me feel welcome right at check in. The only down size is... More

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Thorntown
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 9, 2013 via mobile

My daughter and I stayed one quick night as we needed a place to lay our head down at night while we had guests staying at our very small weekend house on nearby Cagles Mill Lake because they were assisting my husband with some updates. We didn't arrive until approximately 10:00 at night on the weekend of the brickyard so... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Cloverdale, responded to this review

Dear Julie G, Thank you for taking the time to express your thoughts and concerns. I apologize if your visit was inconvenienced by the noise levels experienced and if the television's condition in your room was not up to par. We will work on improving on these aspects and we appreciate your feedback as this is our best means of... More

Benbrook
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 6, 2013 via mobile

We stayed Friday through Sunday to visit family and it was a very pleasant stay...we had our problems...but nothing the hotel didn't fix. On our first night my sons found bugs in their bed. My son took pictures and brought the bugs to the counter where they were told to "kill them" and everything will be all right... The next... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Cloverdale, responded to this review

Dear Marla C, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More

Chesapeake, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 30, 2013

I stay here 6-10 nights per year because my son, daughter-in-law and grand-daughter live near. I seem to be charged a different amount every time I stay here. The price is too high for a HIE. For 7/5/13 and 7/6/13 (Friday and Saturday nights) I was charged $117.65 per night plus $8.24 state tax and $5.88 county tax, making a... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Cloverdale, responded to this review

Dear panthers2011, Thank you for taking the time to relay your comments regarding our property during your recent stay. I appreciate the kind words intended for the front desk staff. I am sorry you were not satisfied with the price you paid. Room rates do vary depending on the market. Although your stay was not 100% satisfactory, we would hope... More

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Additional Information about Holiday Inn Express Cloverdale

Address: 1017 North Main Street, I-70 & US 231, Cloverdale, IN 46120
Location: United States > Indiana > Cloverdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Cloverdale 2.5*
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Also Known As:
Holiday Inn Express Cloverdale Hotel Cloverdale
Holiday Inn Cloverdale
Cloverdale Holiday Inn

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