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All 5 Chesterton hotels

BEST WESTERN Indian Oak

2.5 of 5 Hotel   |   558 Indian Boundary Road, Chesterton, IN 46304
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Ranked #2 of 5 Hotels in Chesterton
A recent review
3 of 5 stars reviewed 1 week ago
Josh M Chesterton, United States
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197 reviews from our community

Traveler rating
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    36
    7
    22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chesterton, United States
1 review
3 of 5 stars Reviewed 1 week ago

Old hotel with shoddy/incomplete updates. Not many staff around. The place was empty. Lots of trash under the bed made it clear that the bed hadn't been pulled out and cleaned behind/under for months. Other than this, no problems.

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts about your stay with us. The garbage that you mentioned that was under our bed, I am a little confused about it. Only for the sole reason that there is a box that blocks anything that could be push underneath the beds . The repairs that are going on... More 

COLUMBUS
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i can only echo the previous comments. the nicest and most scenic best western i've ever seen. it's under renovation & the staff was very helpful. planning on staying here again. the rooms have a great view of the large pond that they surround.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave your thoughts about your stay. I am happy to read that you enjoyed your stay with us. My staff and I thank you for your kind words and look forward to your next visit with us. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

i want to start off by saying this is a must stay! My wife and I decided that we needed a night away from home and the kids so we decided to check out the the lake view that everyone goes on about this hotel. Well not only did we get the lake view but we also added a Whirlpool... More 

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave your thoughts about your stay. I am happy to read that you enjoyed your stay with us. My staff and I thank you for your kind words and look forward to your next visit with us. More 

HOBART, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The only problem we had was the smell of marijuana in the hallway when we came back from dinner. The equipment in the exercise room weren't working ..so we thought. Only after checkout we were told they was a magnetic safety lock for children on them. They should of put up a sign. Other then day the rooms were clean... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts about your stay at our property. It is very unfortunate that there are still people that cannot respect others by not smoking in a hotel. As much as we try to prevent this sort of thing from happening every once in a while it does happen. We do try... More 

Aurora, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

Good location with many restaurants in the area. Hotel was under going many updates. Desk staff is extremely friendly. Rooms clean and spacious. Would choose this hotel again if in the area. Price is right...

Review collected in partnership with this hotel

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts about your stay at our property. I am glad to hear that my staff made your stay with us very enjoyable. My staff and I thank you for your kind words and look forward to your next visit. More 

Connecticut, United States
2 reviews
5 of 5 stars Reviewed January 23, 2015

The Hotel is Well located with shopping, dining all within walking distance. The Staff is friendly and helpful. I felt relaxed, not stressed when I checked out. The breakfast is adequate and convenient. The availability to Wi-Fi was nice to have. it is apparent the staff goes out of their way to meet the needs of their guests.

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

I would like to thank you for your return to our property. I am glad to hear that we made your stay with us very pleasant and hope to see you again soon. I am also glad to hear that you liked our WI-FI since we recently updated it. My staff and I thank you for your kind words and... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 21, 2015

We have stayed here 3 times in the past without a problem. The first night of our stay we had two parents with a total of ten uncontrollable kids keeping us up until 12 a.m. The parents were allowing the children to run down the hallway at both 10 p.m & 12 a.m. On their way to the pool at... More 

Was this review helpful? Yes 1
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts about your recent stay. There is no amount of apologizing that I can make for the fact that my housekeeper kept barging into your room. All I can do is tell you that she has been reprimanded and that it will not happen again. As for our sauna, it... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2015

This hotel gets better and better every time we stay here. Since we knew we were going to be getting freezing temperatures we decided to reserve a room for the night being that our pipes tend to freeze very easily. We arrived at the hotel early evening and the front desk clerk was a very friendly and accommodating gentleman. Once... More 

Was this review helpful? Yes 1
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

I would like to thank you for taking your time to leave us your thoughts about our property. I am very happy to hear that you choose as a safe haven in the bitter time of winter. I am glad to hear that my front desk made sure we took care of you and your family. My staff and I... More 

Chicago, Illinois, United States
2 reviews
3 of 5 stars Reviewed January 8, 2015

I understand it was blowing snow and very cold, however, being from this area the walks to separate entrances and the main entrance should have been thoroughly cleaned and salted, they were NOT. My walks and drive are always cleaned and salted at home, I expect the same when I'm staying at a hotel. Get your game face on and... More 

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts about our property. I understand that you would rather not hear any apologies from us, but please accept my apology. I do not ration the toilet paper or any other of our amenities on our property. The only reason it took the clerk to bring you the toilet paper... More 

Las Vegas
1 review
3 of 5 stars Reviewed December 28, 2014

...if they would only clean the place up a bit and do just a little bit of updating, this hotel could be great. Wonderful location, pretty lake, and nice common areas were all the positives. Shabby and dirty room and patio area brought our rating down.

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts on your recent stay with us. I would like to apologize for the condition you found our property. We do have in our plans this coming year to renovate our property. My staff and I thank you and look forward to your next visit. More 

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Additional Information about BEST WESTERN Indian Oak

Address: 558 Indian Boundary Road, Chesterton, IN 46304
Phone Number:
Location: United States > Indiana > Chesterton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Indian Oak 2.5*
Number of rooms: 62
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Also Known As:
Best Western Indian Oak Hotel Chesterton
Best Western Chesterton
Indian Oak Resort Spa
Best Western Hotel Chesterton

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