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BEST WESTERN Indian Oak

2.5 of 5
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558 Indian Boundary Road, Chesterton, IN 46304
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BEST WESTERN Indian Oak
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Ranked #2 of 5 Hotels in Chesterton
A recent review
4 of 5 stars reviewed 1 week ago
Loper64 Aurora, Ohio
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203 reviews from our community

Traveler rating
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    37
    7
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • Mar-May only
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Aurora, Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I always stay at Beat Westerns while traveling abroad because they're always consistent. This hotel had nice large rooms and comfortable beds. The amenities were not as nice as some other hotels I've stayed at. Mainly their breakfast. No variety from one day to the next. Although I know the eggs are rehydrated they were good. Just wish their menu... More 

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Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

I want to thank you for taking the time to leave your review. My staff and I are very glad to hear that you enjoyed your stay with us while you were here. I also want to thank you for your suggestions on our breakfast bar, while we try to offer a great selection everyday, suggestions are always welcome and... More 

Williamstown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very comfortable. Nice big indoor pool and hot tub. Attractive decor. One of the nicer hotels I have stayed in lately. Very reasonably priced. Nice staff. Great rates Private with a big lake, yet very close to a lot of restaurants and stores

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

We are very happy to hear that you enjoyed your stay with us. It also makes the staff happy to hear how good of a job they are doing from our guests as well. It makes me happy to hear that we have a great location for our guests to enjoy just about any kind of attractions that are just... More 

Joliet, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hot tub was a little small. :( The staff was very friendly and attentive. Although our heater in our room was broken, it was fixed within 10mins of our "complaint". The hotel was also informative about the possible mess due to renovations, so any "problems" were caused by the renovations, and I'm positive will make the stay even more... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to share your stay with us. It really means a lot to us to hear how good of an impression our staff is making on our guests. Although you had a heater breakdown with your stay, I am glad to hear that the problem was identified and resolved within minutes of being reported. We... More 

Chester, Virginia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although they are...possibly were by this time...undergoing some renovations, it was never an inconvenience. Even with the new breakfast area under construction, they still provided an adequate breakfast. If something wasn't quit up to par all you had to do is mention it to the staff and it was corrected right away. I have no doubt that when the renovations... More 

Review collected in partnership with Best Western

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Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

On behalf of my staff and I, we thank you for taking the time to leave us your thoughts about your time with us. We are extremely happy to hear that our renovations were not a burden on you while you stayed and that the staff were very helpful in your time of need. Our rennovations will be completed soon... More 

Fort Wayne, United States
1 review
3 of 5 stars Reviewed March 23, 2015

Older facility that is in need of some repair on the grounds and inside the building. Breakfast could have been better? More staff would have been helpful. Nice area close to Lake Michigan, B/W might want to make this place a little more inviting to Beach goers?

Review collected in partnership with Best Western

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Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

We are currently working on updating our facility to be better for our quests. We apologize for any inconvenience you may have encountered. As for the breakfast, we have a full hot breakfast bar along with breads and cereal. We are also adding support staff for the upcoming months. Thanks for choosing Best Western Indian Oak. We hope to see... More 

Schererville, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2015

I have been holding weekend events at this hotel for seven years. I am impressed with the renovations that are taking place on the property and am looking forward to seeing it when it is completed. My guests and I are treated with courtesy and respect. The staff is exceptional, from the managers, desk clerks, maintenance and housekeeping. I am... More 

Was this review helpful? Yes 1
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

It was so nice to see you and the group again! We really enjoyed having you as always. My staff and I are really excited about the renovations as well. Also, I am very happy to hear about the way my staff treated you and the group while you were staying with us. We definitely look forward to seeing you... More 

Chesterton, United States
1 review
3 of 5 stars Reviewed February 20, 2015

Old hotel with shoddy/incomplete updates. Not many staff around. The place was empty. Lots of trash under the bed made it clear that the bed hadn't been pulled out and cleaned behind/under for months. Other than this, no problems.

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts about your stay with us. The garbage that you mentioned that was under our bed, I am a little confused about it. Only for the sole reason that there is a box that blocks anything that could be push underneath the beds . The repairs that are going on... More 

COLUMBUS
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 17, 2015

i can only echo the previous comments. the nicest and most scenic best western i've ever seen. it's under renovation & the staff was very helpful. planning on staying here again. the rooms have a great view of the large pond that they surround.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave your thoughts about your stay. I am happy to read that you enjoyed your stay with us. My staff and I thank you for your kind words and look forward to your next visit with us. More 

1 review
5 of 5 stars Reviewed February 15, 2015

i want to start off by saying this is a must stay! My wife and I decided that we needed a night away from home and the kids so we decided to check out the the lake view that everyone goes on about this hotel. Well not only did we get the lake view but we also added a Whirlpool... More 

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave your thoughts about your stay. I am happy to read that you enjoyed your stay with us. My staff and I thank you for your kind words and look forward to your next visit with us. More 

HOBART, United States
1 review
3 of 5 stars Reviewed February 6, 2015

The only problem we had was the smell of marijuana in the hallway when we came back from dinner. The equipment in the exercise room weren't working ..so we thought. Only after checkout we were told they was a magnetic safety lock for children on them. They should of put up a sign. Other then day the rooms were clean... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts about your stay at our property. It is very unfortunate that there are still people that cannot respect others by not smoking in a hotel. As much as we try to prevent this sort of thing from happening every once in a while it does happen. We do try... More 

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