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All 5 Chesterton hotels

BEST WESTERN Indian Oak

2.5 of 5 Hotel   |   558 Indian Boundary Road, Chesterton, IN 46304
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Ranked #2 of 5 Hotels in Chesterton
A recent review
5 of 5 stars reviewed 1 week ago
William B Connecticut, United States
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192 reviews from our community

Traveler rating
    72
    57
    34
    7
    22
See reviews for
63
61
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29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Connecticut, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The Hotel is Well located with shopping, dining all within walking distance. The Staff is friendly and helpful. I felt relaxed, not stressed when I checked out. The breakfast is adequate and convenient. The availability to Wi-Fi was nice to have. it is apparent the staff goes out of their way to meet the needs of their guests.

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

I would like to thank you for your return to our property. I am glad to hear that we made your stay with us very pleasant and hope to see you again soon. I am also glad to hear that you liked our WI-FI since we recently updated it. My staff and I thank you for your kind words and... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We have stayed here 3 times in the past without a problem. The first night of our stay we had two parents with a total of ten uncontrollable kids keeping us up until 12 a.m. The parents were allowing the children to run down the hallway at both 10 p.m & 12 a.m. On their way to the pool at... More 

Was this review helpful? Yes 1
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts about your recent stay. There is no amount of apologizing that I can make for the fact that my housekeeper kept barging into your room. All I can do is tell you that she has been reprimanded and that it will not happen again. As for our sauna, it... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel gets better and better every time we stay here. Since we knew we were going to be getting freezing temperatures we decided to reserve a room for the night being that our pipes tend to freeze very easily. We arrived at the hotel early evening and the front desk clerk was a very friendly and accommodating gentleman. Once... More 

Was this review helpful? Yes 1
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

I would like to thank you for taking your time to leave us your thoughts about our property. I am very happy to hear that you choose as a safe haven in the bitter time of winter. I am glad to hear that my front desk made sure we took care of you and your family. My staff and I... More 

Chicago, Illinois, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I understand it was blowing snow and very cold, however, being from this area the walks to separate entrances and the main entrance should have been thoroughly cleaned and salted, they were NOT. My walks and drive are always cleaned and salted at home, I expect the same when I'm staying at a hotel. Get your game face on and... More 

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts about our property. I understand that you would rather not hear any apologies from us, but please accept my apology. I do not ration the toilet paper or any other of our amenities on our property. The only reason it took the clerk to bring you the toilet paper... More 

Las Vegas
1 review
3 of 5 stars Reviewed 5 weeks ago

...if they would only clean the place up a bit and do just a little bit of updating, this hotel could be great. Wonderful location, pretty lake, and nice common areas were all the positives. Shabby and dirty room and patio area brought our rating down.

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts on your recent stay with us. I would like to apologize for the condition you found our property. We do have in our plans this coming year to renovate our property. My staff and I thank you and look forward to your next visit. More 

Connecticut, United States
2 reviews
5 of 5 stars Reviewed December 15, 2014

Very Nice Stay. Good for the money. I will Stay again. The parking lot needs to be cleaned up and also the pond that holds trash as it blows around in the wind. I, personally would steam clean the carpets and make sure that the headboards are wiped clean after a guests stay. ( I did see some hand marks... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

I would like thank you for taking the time to leave us your thoughts about your recent stay with us. I do agree with you about our carpets. We do have them cleaned every 6 months and they are scheduled to get done next month. My staff and I thank you and look forward to your next visit. More 

Grayslake, Illinois
1 review
5 of 5 stars Reviewed December 6, 2014

This hotel is far enough away from Michigan CIty,Its fun to shop tat the outlet mall , but I dont want to live there, just a few minutes away you can stay here. The hotel is very roomy and gives you the feel of a resort at a beach. It is very close to the Indiana Dunes. Its a wonderful... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for letting us know how much you enjoyed your stay with us. I am glad to hear that you enjoy visiting us, I like to hear that we have guests that continue coming back year after year. My staff and I thank you for your kind words and look forward to your next visit. More 

Indianapolis, Indiana
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 3, 2014

Decided to try this hotel during a business trip, intrigued by the lakefront location. The evening manager, Chris, was very professional and oriented to customer service with prompt responses to questions about hotel amenities and local dining. I opted for a lakeside room, a bit pricier, but the room was spacious & the view was lovely. My room, hallways, &... More 

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts about your recent stay with us here at our property. I feel flattered that you went and canceled your reservation with another property just so you could stay with us another night. I am also glad to hear that Chris made your stay here very enjoyable and accommodating. Having... More 

kenora, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 22, 2014

Not up to Best Western standards. We have stayed in Best Western hotels in Saskatchewan, Manitoba and Ontario. Our expectations were exceeded on those stays. The room was dirty, the staff not friendly nor helpful, towel rack broken in bathroom..falling off the wall. The hallways were freezing, breakfast was poor. The oranges looked like the had been out for 2... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to leave us your thoughts on your recent stay. I have always pride myself on having a caring and helpful staff. When I hear these kind of reports, it troubles me a lot. I will find out what happened and have the problem rectified by doing some more training. I do assure you that... More 

champaign, United States
1 review
4 of 5 stars Reviewed November 19, 2014

Much better than the Water Bird Inn right next door. This hotel has a nice warm pool. The hot tub isn't bad and breakfast is adequate. Rooms are very large. The hotel is well kept and active. Staff was friendly and the commons areas are great for visiting with guests.

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for leaving us your thoughts about our property. I am very delighted to hear that you enjoyed your stay with us. It is true, our spacious lobby makes it very comfortable to sit and have a nice place to visit with friends and family. The huge fireplace makes it little bit more cozy just to sit there and... More 

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Additional Information about BEST WESTERN Indian Oak

Address: 558 Indian Boundary Road, Chesterton, IN 46304
Phone Number:
Location: United States > Indiana > Chesterton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Indian Oak 2.5*
Number of rooms: 62
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Also Known As:
Best Western Indian Oak Hotel Chesterton
Best Western Chesterton
Indian Oak Resort Spa
Best Western Hotel Chesterton

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