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BEST WESTERN Indian Oak

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558 Indian Boundary Road, Chesterton, IN 46304
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BEST WESTERN Indian Oak
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234 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Georgetown, Ohio
4 of 5 stars Reviewed 1 week ago NEW

We picked this hotel because we had a gift card and were passing through the area. At first, on seeing the parking lot and outside areas, we weren't too sure. But my husband went in to check in while I waited in the car with kids. He came back and said the inside was very nice. I think they are... More 

Was this review helpful? Yes 1
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to share your experience with us. While we have almost finished all of our renovations, we do have plans to paint, landscape and manicure the outside, we are glad to hear you enjoyed our pool. As for the adjacent bathroom issue, I will look into this issue to see if there is something we... More 

Ada, Michigan, United States
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was a very nice, clean and updated Best Western. It is close to the outlets in Michigan City, Lake Michigan and dunes. I could not give an excellent rating because of a couple of things. Sadly, the building was not built very sound proofed so there were noisy hallways, walls and doors. The free breakfast bar was adequate but... More 

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for the constructive feedback and taking the time to review our property. I will pass the compliments to Chris and also look into a dedicated breakfast attendant, to ensure better guest satisfaction. We look forward to your next stay with us. More 

Whitefish Bay, Wisconsin
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Bright, clean, comfortable hotel located near many places to eat. Hot breakfast included with good coffee. Two levels but no elevator. My husband took photos of a pair of swans and a heron on the adjacent body of water. The pool was clean and a good temperature, but was 4 and 1/2 ft. deep at its shallowest point. For some... More 

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

We are extremely happy to hear that you enjoyed your stay with us and that you were able to snap some amazing photos of our wildlife and surroundings. As for the housekeeping issue, thank you for letting me know about this so I may look into this matter further. We look forward to your next visit with us More 

Davis, California
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

There are too many motels that are now run by people who have no concept of the standards expected and demanded by American travelers. This motel clearly started life as somebody's baby. It still has a skeleton that could be restored, but it's unlikely that it will be. As it is: Un-vacuumed rooms Unappetizing breakfast Screen doors off their runners... More 

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

On behalf of the entire staff and myself I want to apologize for your unhappiness with your stay with us. You mention several issues with cleanliness in our hotel, and I would like to ask if the front desk was ever notified of these issues, so that we could fix them for you? We are still undergoing quite a bit... More 

Woodridge, Illinois
2 reviews
1 of 5 stars Reviewed 1 week ago

I was planning a getaway for my boyfriend's 20th birthday (I'm 19). We didn't want to go far from our homes in Chicago, so we picked Chesterton because it was close, and we heard this Best Western was beautiful. I made the reservation, and it was a little pricey, and I'm a college student, and all through the reservation process,... More 

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

We are sorry to hear you were unhappy with our age limit, Our property requires the age of 21 due to alcohol being sold on the premises, so it requires an adult of 21 or older to acquire liability. More 

Beech Grove, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Our family stayed in a lakeside room. And boy, did we make the right decision. Every day we enjoyed the sights of many animals from our patio. We saw turtles, beavers, toads, heron and swans. It was exciting to see animals in their natural habitat. We will definitely be returning!!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

I am very glad that you chose us for your nights stay. Our lake view rooms are absolutely delightful and has been backed up by many of the reviews and guests on here. I am also glad to hear that you enjoyed your stay with us and want to thank you for sharing your stay with all of us. We... More 

Indianapolis, Indiana
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here June 20, 2015 for one night to visit Indiana Dunes. The property was as close to spotless as one could expect. The pool and hot tub water and area was very clean and appeared to have someone attending to it very frequently (and he was nice too). Chris at the front desk was very polite at both... More 

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Now this was very constructive feedback for the staff to hear! We make sure that our staff has the some goal as the next staff member which is guest satisfaction, We treat all of our guests just as we would want someone to treat us. With respect and friendliness, making our guests feel at home and welcome is extremely important... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Our family could not have felt more at home during our vacation to the Indiana Dunes. Best Western Indian Oak is one of the closest hotels to the beach. We could be at the beach in a flash after we enjoyed a generous breakfast in the breakfast room that overlooked a small lake with a dock and lots of wildlife.... More 

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

I want to thank you for sharing your wonderful experience with all of us! I am delighted to hear that your children had a great time and that they cant wait for their next visit. I can assure you that we cannot wait for your return as well. We look forward to your next visit with us, and I will... More 

Mendota Heights, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Had a tentative trip and booked a room, which had 72 hours to cancel. When I then ended up not needing the room and went to cancel, I was within a "no cancellation window". So basically from the moment I booked the room I could not cancel it. I called Best Western and they refused. I called the hotel directly,... More 

Was this review helpful? Yes 1
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

we are sorry to hear that you were unsatisfied with our cancellation policies. We do appreciate your feedback and will use this to improve things for the next guest. We hope to see you in the future. More 

Overland Park, KS
Level Contributor
141 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Best Western Indian Oak in Chesterton, IN enroute from Kansas to Ontario Canada. Very convenient location between Interstate 94 to the north and 80/90 to the south. Hotel was on a small private lake and our room had great ambiance as it was an end unit with a fireplace. Not that we needed it, but it sure... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Neil p, General Manager at BEST WESTERN Indian Oak, responded to this review

Thank you for taking the time to write about your stay with us. We are very glad to hear you enjoyed our amenities and our private lake. It makes me very happy to hear you would return again. On behalf of my staff and I we look forward to your next visit with us. More 

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