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Hilton Garden Inn Chesterton

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501 Gateway Blvd, Chesterton, IN 46304
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1 room 1 guest
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Hilton Garden Inn Chesterton
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307 Reviews from our TripAdvisor Community

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Traveler rating
    182
    84
    22
    12
    7
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110
59
15
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • All months
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Randleman, North Carolina
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall clean as expected. Breakfast a little expensive so ate at the bob Evans next door. There was a very nice walking trail nearby too. Easy access to the highway and friendly staff. It seems a bit out in the country but in 5 minutes you can be I. Town. Check out the dunes while there if you have the... More 

Was this review helpful? Yes
Amy H, Front Office Manager at Hilton Garden Inn Chesterton, responded to this review

Thank you for staying at the Hilton Garden Inn Chesterton, In. Your positive feedback is greatly appreciated. We look forward to serving you in the future. More 

Sylvania, Ohio
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A very disappointing experience, arrived late and tired during road trip to family. Checked in by Steve who was disinterested and not efficient. As a Gold member I am given Water and snack on arrival. I explained I am visually challenged could he tell me my choices. He rattled them off with no smile or help. My husband had gone... More 

Was this review helpful? Yes
Niagara Falls, Canada
5 of 5 stars Reviewed 3 days ago NEW

My son and I had the pleasure of staying at the Hilton Garden Inn in Chesterton, Indiana. We were just passing through and decided to spend the night in Chesterton. The hotel was beautiful, clean and the staff was friendly and helpful. As you enter the hotel, there is coffee and cookies waiting for you. The hotel has a wonderful... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy H, Front Office Manager at Hilton Garden Inn Chesterton, responded to this review

Thank you for staying at the Hilton Garden Inn, Chesterton In. Your positive feedback is greatly appreciated. We look forward to serving you in the future. More 

Demotte, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I tried to book a block of rooms with the sales agent. I was given a rate and told her explicitly at least 3 times I needed the rooms or SATURDAY of that week. She booked the block for Friday (I have a feeling because they didn't have the rooms available for Saturday due to a football game). I signed... More 

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Oak Park, IL
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I was there for a wedding with my son, husband and other family. The staff were nice, but the carpets were absolutely filthy! After running around on the floor for 15 minutes, the bottom of my son's feet (he's 1) were filthy! I even washed them and then set him free again to see if it was the hotel or... More 

Was this review helpful? Yes
Amy H, Front Office Manager at Hilton Garden Inn Chesterton, responded to this review

Thank you for staying at the Hilton Garden Inn, Chesterton. Your feedback is truly appreciated. I am so sorry you found your guest room unacceptable. Our housekeepers work very hard to keep our guest rooms clean and an unacceptable guest room is not the standard at our hotel. My sincerest apologies. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The HGI is quieter than other hotels in the Chesterton area and has more business amenities. I have stayed at other hotels in the Portage area (Portage is close to Chesterton, 15 mins) that are closer to the business i need to attend but sometimes have loud hallways and loud people. I never have had that issue at HGI, so... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Amy H, Front Office Manager at Hilton Garden Inn Chesterton, responded to this review

Thank you for staying at the Hilton Garden Inn, Chesterton, Indiana. We truly appreciate your feedback and look forward to serving you in the future. More 

1 review
1 of 5 stars Reviewed 1 week ago NEW

Reserved 6 rooms here for 3 nights for our family vacation, Said we'd get vouchers for a free breakfast, when we checked in they said they can't give them to us after all, after much haggling they finally gave us vouchers for One free breakfast, but when I tried to use it they declined it, different manager on duty. Poor... More 

Was this review helpful? Yes
Amy H, Front Office Manager at Hilton Garden Inn Chesterton, responded to this review

Thank you for staying at the Hilton Garden Inn, Chesterton Indiana. Your feedback is greatly appreciated. I apologize for the confusion in regards to the breakfast coupons. As a Diamond member a complimentary Hot Cooked-to-Order Breakfast for you and up to one additional guest registered to the same room each day of your stay is included for up to one... More 

Russiaville, Indiana
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here August 22nd for the night. We stay here every time we come to Michigan City. The hotel is clean and staff is very friendly and professional. It's close to the beaches and Lighthouse Outlet mall.

Was this review helpful? Yes
Amy H, Front Office Manager at Hilton Garden Inn Chesterton, responded to this review

Thank You for staying at the Hilton Garden Inn, Chesterton, In. We appreciate your positive feedback. We look forward to serving you in the future. More 

Oak Forest, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very nice hotel. Stayed here because the Hampton Inn in Valparaiso was full, and we needed to stay overnight because my son was moving into the dorms at Valpo. Very clean, only 15 minutes from Valparaiso or the Indiana Dunes.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy H, Front Office Manager at Hilton Garden Inn Chesterton, responded to this review

Thank You for staying at the Hilton Garden Inn, Chesterton In. Your positive feedback is greatly appreciated. We look forward to serving you in the future. More 

Indianapolis, Indiana
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed here while visiting the Indiana Dunes National Lakeshore for the first time. The hotel lobby is very nice and the check-in process was quick. Upon entering our room, it smelled like cigarette smoke, even though the hotel is non-smoking. I called the front desk immediately to request another room, and we were reassigned to one... More 

Was this review helpful? Yes
Amy H, Front Office Manager at Hilton Garden Inn Chesterton, responded to this review

Thank You for staying at the Hilton Garden Inn, Chesterton. We truly appreciate your feedback. We are renovating in the near future. I apologize for the inconveniences you experienced with the internet and the room smelling of smoke and having to move rooms. I assure you these issues have been addressed with our managers so this doesn't happen again. Again,... More 

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