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Hilton Garden Inn Indianapolis/Carmel

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13090 N Pennsylvania St, Carmel, IN 46032
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Hilton Garden Inn Indianapolis/Carmel
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244 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • German first
  • Any
English first
  • All months
    (244)
  • Mar-May only
    (72)
  • Jun-Aug only
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    (43)
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Carmel, United States
4 of 5 stars Reviewed 2 days ago NEW

Hotel and staff were beyond great!! The only thing my family did not care for was the food. The breakfast (not from the bar but from the dining hall) was not very good, we had to end up leaving to go get breakfast. This issue would not be one to make me stay somewhere else. The courteous staff alone is... More 

Review collected in partnership with Hilton Garden Inn

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Kenilworth, New Jersey
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had a one night stay for business travel. Hotel is conveniently located near major roadways, restaurants and shopping. Rooms were clean and staff were professional. I had a good night's sleep and plenty of outlets for my laptop, personal cell phone, Blackberry and Ipad. Good selection of channels to help me deal with a bout of insomnia. I would... More 

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Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at this hotel 2-3 times and enjoyed each experience. The staff is very friendly and they greet you by name during your stay. I love that this HGI has a restaurant onsite and has room service. I typically arrive on a later flight when I stay there and they have been so kind as to provide room service... More 

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O'Fallon, Missouri
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed last week on business. The hotel and room were very comfortable and the staff is knowledgeable and friendly. Exactly what I expect from a Hilton Garden Inn. They have a nice bar on site and the food was very good. There are also several good spots to eat close by. There is quite a bit of roadwork nearby,... More 

Was this review helpful? Yes 1
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Karolyn_24, Thank you for taking the time to fill out trip advisor about your stay. I am glad that you enjoyed it, although the road construction is a bit of a headache! Hard to imagine that this is better than what it was! We look forward to welcoming you back the next time you are in the Carmel area. More 

Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very friendly staff; great breakfast options; good location for visiting friends who live near the hotel; North side of Indianapolis location, near Carmel; was attending the Indianapolis 500 race that weekend with my son; while the location is not very close to the track, I still prefer it over locations closer to the track.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here in the summer of 2014. Carmel is a beautiful town and I really do like it there. However they are doing a LOT of road construction and it's difficult to find anything using the gps. This hotel was no exception. Wasn't at all the hotels fault of course. We enjoyed the size of the rooms and the... More 

Was this review helpful? Yes 2
colorado springs, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I stay at Hilton Garden Inn for work by choice whenever I travel. In fact I have favorite properties in locations that I will stay at and drive longer just for the quality of the hotel and consistency of the service. First, the beds were terrible. The worst of any Hilton Garden In I have stayed at. Second, The breakfast... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 21, 2015

Wow, has this hotel fallen in the last few months. the Hilton Garden has been my go-to hotel when in Carmel, Indiana. However, the city of Carmel has built a mega sports complex and now the place is over-run with families in town for little league games, soccer matches, etc. The place was noisy at all hours of the night,... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

John, I am so sorry to hear about your recent stay. It is true that we do have many sports teams that stay with us on the weekends, but rest assured my staff and I work very hard to keep the noise to a minimum. I would much rather our lobby be loud than our guest rooms. I am sorry... More 

Pikesville, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 15, 2015

Staff was friendly and professional, lobby and room appeared neat, however hairs were found in the shower and in one of the beds and the room had a musty odor that was difficult to get rid of. Only stayed one night. Don't think it is the norm, but be aware. Otherwise everything else was fine.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you for taking the time to visit trip advisor about our hotel. I am so sorry about the cleanliness of your guest room. Please know that it is not typical of our rooms to be found dirty. I have let our executive housekeeper know about the situation, and assure you that it will never happen again. I do hope... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

I always stay at the Garden during May events at the Indianapolis Motor Speedway. The staff is always friendly and very helpful in suggesting new places to dine. They are always ready to help my wife if she needs any assistance with her wheelchair. Personally would love to have the recipe for the awesome cookies they have waiting for returning... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for your continued patronage. We certainly enjoy seeing our regular guests. Aren't the Hilton Garden Inn Welcome Bars the best! They are shipped to us, so I don't have the recipe... but if I ever get my hands on it I will let you know! We look forward to seeing you again soon! More 

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