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Hilton Garden Inn Indianapolis/Carmel

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13090 N Pennsylvania St, Carmel, IN 46032
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Hilton Garden Inn Indianapolis/Carmel
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Hilton Garden Inn Indianapolis/Carmel
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232 reviews from our community

Traveler rating
    125
    76
    21
    7
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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Westfield, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

this location has professionals working there that make you feel great. Everything is well kept and the staff are all great. It is a great place to stay and relax. It is close to a Meijer and many places to eat. There is access to the main highway so you can get to down town easily or up to Grand... More 

Review collected in partnership with Hilton Garden Inn

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Clarksville, IN
Top Contributor
85 reviews 85 reviews
24 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Hilton Garden Inn on March 24 to catch an early flight from IND the following morning. We arrived around 8pm and left at 4am so it was dark outside the entire time we were there. We booked the room using Hilton Honors points and it was the closest hotel to the airport within my point range.... More 

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you for taking the time to trip advisor our hotel. We are in the suburb of Carmel, which is on the North side of Carmel, the home to the most round-abouts in the country. I am sorry you found it difficult to navigate the area, but with recent road construction signage is not the best. I am thrilled you... More 

Romulus, Michigan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Impressive and beautiful lobby with welcoming complimentary beverages and cookies. The front desk staff was superb in customer service, offering great tips on restaurants, attractions and ways to bypass the construction in the area. The rooms were standard in size, but clean and fresh. We had a view overlooking an outdoor patio and river. The onsite restaurant offered delicious food... More 

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Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was immediately so impressed by the beautiful lobby of this hotel! Right when you walk in there is coffee, tea and alternating lemon/lime/orange/etc. ice water for guests to enjoy! The rooms were decorated nicely too, and well-appointed, even having Keurig single serve brewers in them - nice touch! There was an extremely courteous gentleman helping at breakfast. Those were... More 

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you very much for taking the time to fill out trip advisor about our hotel. I am very sorry you found our Garden Sleep System beds to be uncomfortable. We do have another style bed in our hotel as well, that may be more comfortable for you. I am very disturbed by the fact that you found our staff... More 

Oak Lawn, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel was beautiful and the staff was extremely nice. The pool is very small for the size of the hotel. The hotel is at a great location in the heart of a real nice town. If I visit this location again I will be staying here.

Review collected in partnership with Hilton Garden Inn

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you very much for taking the time to fill out trip advisor about your stay. I am thrilled that you enjoyed our hotel, as we work very hard to exceed our guests expectations. I do hope if your travels bring you back to the Carmel area you will choose to stay with us once again More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It's so refreshing to stay at a hotel where the staff and management obviously care about its maintenance and service. The desk staff and housekeeping were very helpful and friendly, the room was wonderfully clean and fresh, everything was in great working order. It was a very pleasant place to stay and if you are looking for a hotel in... More 

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so very much for your kind review. I can assure you that we all really do care about our guests experience. From our front line associates, the management team, and owners all strive to make each and every guests exceed each guests experience. I do hope the next time you are in the Carmel area you choose to... More 

Oro Valley, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2015

The property is very nice, clean and well maintained. The staff is friendly and accommodating. The road construction caused some confusion, be careful - I think it continues through 2015. The breakfast was done well, the food is fresh and there's a good variety of items.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so very much for the kind words about our hotel. The construction is a pain, but when it is finished It will be very nice. I do hope we get to welcome you back the next time you are in the Carmel area! More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

Spent three nights here on business. Staff kindly said when I called ahead that my associate and I could set up in the cafe to work all day. There were plentiful outlets and the free WiFi works quickly. All staff we encountered went out of their way to be friendly and helpful. Nayely was exemplary working the breakfast room. She... More 

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

WOW! Thank you so much for your kind words about our hotel. Our staff works very hard to try and exceed every guests expectations. I am so very glad we were able to that for you. I can not wait to share with Nayely your comments, as I know they will mean a lot to her. We can't wait to... More 

Brighton, Mich, United States
1 review
5 of 5 stars Reviewed March 19, 2015

Our room was clean and comfortable. The food was excellent in the restaurant. Staff was very helpful when we had questions. The pool and exercise room was clean and user friendly. We would stay here again if in the area.

Review collected in partnership with Hilton Garden Inn

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you for taking the time to fill out our survey! Nothing like a clean comfortable hotel that has great food!!! I am so glad you found all those things at our hotel! We look forward to welcoming you back the next time you are in the Carmel area!!! More 

Hudsonville, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed March 18, 2015

We stayed here for 3 nights - it's a wonderful hotel. Clean rooms and very helpful, friendly staff. They went out of their way to make us feel welcome and our stay enjoyable. Breakfast is also very good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you for the kind words about our hotel! I am thrilled that you enjoyed your stay! I can't wait to share your response with the team! I am so glad you enjoyed our breakfast! The made to order omelets are my favorite! We look forward to welcoming you back the next time you are in Carmel! More 

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