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Hilton Garden Inn Indianapolis/Carmel

3.0 of 5 13090 N Pennsylvania St, Carmel, IN 46032
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Certificate of Excellence 2014
Hilton Garden Inn Indianapolis/Carmel
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Hilton Garden Inn Indianapolis/Carmel
Hilton Garden Inn Indianapolis/Carmel
Hilton Garden Inn Indianapolis/Carmel
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199 reviews from our community

Traveler rating
    107
    63
    20
    7
    2
See reviews for
71
30
8
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Lincoln, Nebraska
Top Contributor
131 reviews 131 reviews
54 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my second stay at this HGI location in north Indy. The front desk staff are excellent - professional, welcoming and knowledgeable. After flying all day and arriving late, a colleague and I chose to eat in the restaurant. They were out of many items and our waiter seemed quite stressed. Management addressed the issue and I am confident... More

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1 review
2 of 5 stars Reviewed 3 days ago NEW

Poor oerfornabce overall Bed Matt res was not comfortable Room was noisy Hot SPA water was cold Front staff did not read my profilw properly breakfast charges were not consistent every morning we had breakfast at the hotel but the billl was all over the place

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Chicago
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

It is a great location near many food options at the local mall. The Hilton Garden Inn is always a safe bet for a nice, clean room and breakfast nearby. Close to Indianapolis and Kokomo for business with the added benefit of lots of stores, things to do at night nearby.

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New Albany, Indiana
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was very friendly when we checked in. However, we checked in after 3pm and were told that our room may not be ready. They had a full house the night before and were working hard to prepare all of the rooms. It worked out and they got us in. The pool was small, but nice and clean. There... More

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Nashville, Tennessee
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed briefly in this HGI while accompanying a friend on a business trip. The facilities and staff are nice. I especially enjoyed the breakfast staff who helped me with food for my friend who was working in the room that morning. The day staff was friendlier than the night staff. The lobby is very nice. The location is a... More

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Saltillo, Mexico
1 review
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel. I enjoyed my stay here. The road construction was not fun at all. I'm sure you will all be happy when it's complete. It was very pretty decor and everyone was very nice and polite. I would stay here again, and I'm sure I will.

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Yara, Thank you for taking your time to review us on tripadvisor.com, guest feedback is the most important feedback we acan get. I am thrilled that you enjoyed your stay. We are all looking forward to the construction mess being over. They tell us all roads will re-open by Thanksgiving! I hope that we will see you again if your... More

Crown Point, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Room was clean and comfortable. Pool area was very clean and the water was not a shock to my system. Usually pool is too cold to get in. We would stay there again. There was construction on the roads around there but not too bad.

Review collected in partnership with Hilton Garden Inn

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Diana, Thank you so much for taking the time to review us on trip advisor. The construction is a mess, but they tell us it will all be done by Thanksgiving! I'm glad your stay was up to your expectations, we look forward to see you the next time your travels bring you to the Carmel area! More

Greensboro, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel staff is helpful and friendly. Restaurant is excellent. Even though there is a buffet for breakfast, the wait staff will bring you your food. That is a very nice treat. My luggage was delayed and the hotel staff readily complied with my wishes to bring up my bag to my room upon it's arrival which was 12:30am.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Karen, Thank you so much for taking the time to review us on trip advisor. I am thrilled that my staff took great care of you. I do hope that if your travels bring you back to the Carmel area you will choose to stay with us once again. More

Princeton, West Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel located near restaurants, shopping and highway. Clean, comfortable room with a great bed - it was the best I've slept in a hotel in a long time! Staff was very friendly and helpful. The in-room Keurig is a nice extra. I would absolutely stay here again and would recommend for business or family travel.

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to review us on trip advisor. I am thrilled you enjoyed your stay! We can't wait to welcome you back! More

New Lenox, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great hotel, Clean friendly what more could you want really. The food was good the drinks where cold. It was excatly what you want from a hotel. The Bed where weird but after reading on how to change the firmness with a dial on the side I was able to make the bed what I wanted. I usually have a... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to review us on trip advisor. I am so glad after you figured out the Garden Sleep System bed you enjoyed it! Getting a good nights sleep away from home is always hard, and knowing that you slept well here is awesome! We can't wait to welcome you again soon! More

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Additional Information about Hilton Garden Inn Indianapolis/Carmel

Address: 13090 N Pennsylvania St, Carmel, IN 46032
Phone Number:
Location: United States > Indiana > Hamilton County > Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Number of rooms: 110
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Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton

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