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All 9 Carmel hotels

Hilton Garden Inn Indianapolis/Carmel

3.0 of 5 Hotel   |   13090 N Pennsylvania St, Carmel, IN 46032
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84%
Ranked #4 of 9 Hotels in Carmel
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
dolphingvp Mays Landing, New Jersey
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186 reviews from our community

Traveler rating
    99
    59
    20
    6
    2
See reviews for
69
30
8
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • German first
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English first
Mays Landing, New Jersey
Top Contributor
164 reviews 164 reviews
36 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We waited 15 minutes on arrival for someone to take a drink order. Then another 15 minutes to get the drinks. To get our meal then was another 45 minutes. The food was fine, but at what cost. I would describe it as a bar that has food and not the other way around. This is not up to Hilton... More

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Montreal, Quebec, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, has all advertised features, great staff and is close to 465. Plenty of shopping and other attractions close by. Some highway construction nearing completion will greatly improve access to the property.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was very warm, inviting, comfortable and welcoming but the personal attention we received from the staff was OUTSTANDING! Andi, at the front desk, went above and beyond to make sure all of our needs were met...and then some! We will definitely return next time we visit Carmel.

Review collected in partnership with Hilton Garden Inn

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Okemos, Michigan, United States
Top Contributor
76 reviews 76 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hilton Garden Inn is very, very nice and when we were there over a weekend the price per nigh was very reasonable. I would not say the same for the breakfast. At $10.95, it is not worth it especially when your waffle comes back undercooked. I would suggest they convert to a free continental breakfast and forget the unneccessary... More

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Hilliard, Ohio
Top Contributor
52 reviews 52 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was a little difficult to find due to the construction, but well worth the find. The hotel is well appointed and kept up. I was happy to have a living room/bedroom combo during out stay so that I could stay up and read while my wife turned in early. We were greeted warmly upon arrival, and given two... More

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United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel dozens of times. Each time it is great. The location could be better with the current construction issues but ALL of the hotels along this stretch if US 31 are affected. Staff is great and friendly, everything is clean and in good repair and the price is a very good value. What more could... More

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

John M, Thank you so much for taking the time to visit trip advisor and reviewing our hotel. I am thrilled you choose to stay with us. I know the construction is frustrating, but the Indiana Department of Transportation tells us it will be done by Thanksgiving. We look forward to seeing you on your next visit! More

Evansville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The lobby was beautiful, the staff friendly and right on with whatever we requested. I will definitely recommend this hotel to others. We have other staff members going to classes and they will also be staying at the Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you for taking the time to visit trip advisor and review our hotel. I am thrilled that you enjoyed your stay, and that you enjoyed our staff. I can not wait to share your response with them! Please let me know if I can be any assistance for your co-workers staying at our hotel. More

Wheaton
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 1, 2014

Comfortable, clean rooms, fewer outlets than would be optimal. Not the high end, but very acceptable for a brief business stay. Front desk - crew is cheerful and generally attentive. Located convenient to main roads and a Meijer''s grocery store. $3.50 at Mejier's and I dined on fresh raspberries and greek yogurt (way better than $8+ that hotel wants for... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you for taking the time to review us on trip advisor! I am glad your enjoyed your stay! I am thrilled to let you know we will be adding additional outlets as well as USB charging ports in all our guest rooms by year end! I do hope if your travels bring you back to the Carmel area you... More

Richmond, Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 31, 2014

Construction on nearby Rt 31 has access to this property severely messed up. In addition, they could use a shuttle service into the Carmel area. Fitness center was sparse - again, if you can't do a decent workout room then then me where the location of nearby gyms and YMCA's. front desk guy Brad was helpful.

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Brad, Thank you so much for taking the time to review us on tripadviosr. I am thrilled that my front desk associate Brad was able to assist you. It's not often night auditors get recognized for their hard work! I can't wait to share this with him, as well as my whole team. As for the constuction I know right... More

Castle Rock, Colorado
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 30, 2014

Our wedding party, family, and friends stayed here throughout my wedding weekend, and we were very pleased! My Maid of Honor and I stayed in a suite before the wedding, which was pretty standard. It had two beds in the back, then the bathroom, and then a seating area by the door. Nothing fancy, but it got the job done!... More

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Congratulations!!!! Thank you so much for spending your wedding weekend with us. I am thrilled you enjoyed your stay. I do hope if your travl needs call for a hotel in the Carmel area again you will choose to stay with us! More

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Additional Information about Hilton Garden Inn Indianapolis/Carmel

Address: 13090 N Pennsylvania St, Carmel, IN 46032
Phone Number:
Location: United States > Indiana > Hamilton County > Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
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Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton

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