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All 9 Carmel hotels

Hilton Garden Inn Indianapolis/Carmel

3.0 of 5 Hotel   |   13090 N Pennsylvania St, Carmel, IN 46032
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86%
Ranked #4 of 9 hotels in Carmel
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Zakaria E Milwaukee,WI, United States
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151 people have reviewed this hotel

Traveler rating
    79
    51
    15
    5
    1
See reviews for
52
28
7
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Milwaukee,WI, United States
1 review
4 of 5 stars Reviewed 1 week ago

Every thing was good at my stay the staff was friendly but the problem which happened the charges was over the receipt I received and the problem until now not solved yet , the stuff suppose to tell me they will make over charge and iinform me the reason , otherwise everything was good.

Review collected in partnership with Hilton Garden Inn

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Zakaria E, Thank you for taking the time to fill out trip advisor for us. I have reasched out to you about the "incidental" authorization that is released upon check out. I am so very sorry that was not relayed to you by my front desk staff. Please reach out to me personally if the funds have not been released.... More

North Liberty, Indiana
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We were delighted to be greeted by such friendly staff. Ebony, at the reception desk, was exceptionally nice. Location was perfect for my meeting 2 miles down the road next morning. We had a drink at the bar and ate in the grill. Food was adequate. My husband enjoyed his breakfast in the morning while I left for my meeting.... More

Was this review helpful? Yes 1
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

dillnbee, Thank you for taking the time to review our hotel. I am glad that Ebony was of great assistance to you, she will be thrilled to hear that she made your stay. I am glad you enjoyed our resturant as well. We just added a lot of new items to our menu, that you will have to check out... More

Potomac, Maryland
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel staff happy and helpful. Breakfast is better than most other chains. Many amenities, all good as usual. Free wifi is fast, rooms are updated, pool and hot tub clean, great location. Ample parking.

Review collected in partnership with Hilton Garden Inn

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to trip advisor our hotel! I am so glad you find our hotel consistant, and that you enjoy our amenities. I hope your next stay we can exceed your expectations! We look forward to welcoming your back again soon! More

Florence, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This was one of the best hotel experiences I have ever had. The staff was friendly, knowledgeable, and willing to help with any of our needs. The hotel rooms were very clean and not too small like so many other places. I highly recommend this hotel.

Review collected in partnership with Hilton Garden Inn

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Scott M, Thank you so very much for your kind words. I can not wait to share with my staff your review. We look forward to seeing you again soon! More

Indianapolis, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Minimal amenities. No good coffee. Fitness facility not adequate. Considering the relatively wealthy community it was located in, I would have expected more amenities. It was not even as well equipped as the Hilton Garden Inn in the much smaller community of Chesterton , Indiana, where I have frequently stayed. Even the convenience center was disappointing--had nothing that I needed.... More

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Sarah, I am so sorry you did not enjoy your visit with us. We as a brand have put Keurig Coffee Machines in our guest rooms, and I am sorry you do not enjoy the one time use coffee machines. We do have complemetary freshly brewed coffee in our lobby as well, that maybe would be more to your liking.... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed on business trip 2/18 & 2/19, 2014. Everything went smooth and front desk people were excellent. Parking is adequate. Bar area a little small for a large group but served our purpose. Close proximity to nice restaurants. Good breakfast in house with food served as requested or buffet style. Biggest issue was major highway construction but not the fault... More

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Rick, Thank you so very much for taking your time to review our hotel. I am delighted you enjoyed your stay. I completly understand your frustration with the construction outside our hotel, I am hoping once they finish the new overpass the noise level will go down. I hope the next time your travels bring you to the Carmel area... More

Des Moines, Iowa, United States
1 review
5 of 5 stars Reviewed March 12, 2014

This hotel provided a great stay. It was clean and well cared for, seemed almost new. The exercise room was well equipped with modern equipment. And there was enough of it, didn't have to wait for a machine. Restaurant was a welcomed respite after a long day of being on the road. Food was great.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to review our hotel. We take great pride in our hote, and are glad that you enjoyed it! We look forward to seeing you the next time your travels call for you to come to Carmel! More

Ashburn, Virginia
1 review
5 of 5 stars Reviewed March 11, 2014

Nothing but great things to say about this Hilton Garden Inn. The staff was extremely friendly and helpful. The hotel was clean, very nicely decorated. Beds were really comfortable...fitness center great. Breakfast exceeded our expectations....tasted great with wonderful presentation. Hotel is located close to shopping and dining...library too.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

WOW!!!! Thank you so very much for the kind review. I am so glad we exceeded your expectations. We can't wait to have you stay with us the next time you are in the Carmel area!!!! More

Huntingburg, United States
1 review
5 of 5 stars Reviewed March 10, 2014

Very nice place to stay. Staff very friendly. In the process of remodeling but did not see any mess. The room was very hot to sleep and had to turn on the air conditioner in 20 degree weather. But oveerall it was fine.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to review our hotel. We have finished our renovations, and I am glad that we did not disturb you. I am so sorry about the tempurature in your room, Please let us know next time and we will send someone up to take care of it! We hope to see you son... More

Roscoe, United States
1 review
5 of 5 stars Reviewed March 2, 2014

We had a nice stay at the Hilton Garden Inn in Carmel, IN. The staff was friendly, the room was comfortable and clean. We enjoyed the breakfast buffet and the warm cookies in the lobby (which is also very inviting with the fireplace and couches) My only complaint was the chemicals used in the pool and hot tub area must... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to review our hotel. Our renovations are now coomplete, and I am so glad that they did not disturb you. You will have to come check out our new renovated rooms! Thank you for letting us know about the pool, i have our chief Engineer looking into it. More

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Additional Information about Hilton Garden Inn Indianapolis/Carmel

Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton
Address: 13090 N Pennsylvania St, Carmel, IN 46032
Phone Number:
Location: United States > Indiana > Hamilton County > Carmel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#3 Family Hotel in Carmel
#4 Business Hotel in Carmel
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Official Description (provided by the hotel):
The Hilton Garden Inn will be a spectacular addition to the beautiful city of Carmel. This hotel located at 131st Street and N. Meridian Street in Carmel. We are only 15 miles from downtown and 24 miles from the Indianapolis International Airport. We are in close proximity to several local attractions including golf courses, sports venues, universities, museums, movie theatres and more.... ... more   less 
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