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Hilton Garden Inn Indianapolis/Carmel

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13090 N Pennsylvania St, Carmel, IN 46032
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1 room 1 guest
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Hilton Garden Inn Indianapolis\/Carmel
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271 Reviews from our TripAdvisor Community

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Traveler rating
    136
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    28
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    4
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91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (271)
  • Mar-May only
    (72)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (43)
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Mancelona, United States
4 of 5 stars Reviewed 2 days ago NEW

I found the pool floor very slippery. Other than that the hotel was clean and inviting. The staff is friendly but they are terrible at advising on food options in the area. The list they hand you is extensive and doesn't give you the needed information to make things easier.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Memphis, TN, United States
5 of 5 stars Reviewed 2 days ago NEW

I enjoyed staying at the Hilton Garden Inn in Carmel, IN because management was able to settle my issue quickly, efficiently and with a genuine smile. I will return to this hotel. The Room Service menu is creative and enticing while the food tasted much better than my expectations.

Review collected in partnership with Hilton Garden Inn

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We enjoyed the nice large lobby, the swimming pool facilities, and the fire pit courtyard at night. We also enjoyed the fountain/pond on the rear of the room and the patio. The location was also ideal for this trip.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

LauradH1653SA, Thank you for taking the time to fill out trip advisor about your stay. I am thrilled that you found our property to meet your needs. We just installed the fire pit, and it certainly has been a big hit! I do hope if your travels bring you back top the Carmel area you will choose to stay with... More 

United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

What a miserable stay we had. It started when we entered the room which had a musty funky smell. Next we looked at the beds. They advertised them as queen size and they looked really small. My wife is 5" tall and when she laid sides ways her feet hung 6" over the edge. These were full size beds. When... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Kevin B, Thank you for taking the time to fill out Trip Advisor about your stay. I am very sorry that you did not enjoy your visit with us, as I emailed you personally yesterday. I am very sorry that you did not get the room type in which you booked, and that my staff mislead you that the beds... More 

katy, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel was conveniently located near the business location I was attending and the hear of town. Very clean with a relaxing atmosphere. Hotel staff was very friendly and accommodating. Would stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to fill out Trip Advisor about your stay, I am glad that our hotel was convenient for your needs. We look forward to welcoming you back the next time you are in the Carmel area. More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

We came to visit family for the weekend. The staff was friendly and helpful at check in and answered all of our questions. The room was clean. The other quests were quiet and respectful. They are doing a lot of construction on the area highways but our room was on the opposite side so it was quiet. We definitely would... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to fill out Trip Advisor about your stay. The construction south of us is a mess, but when it is finished it will be wonderful. We look forward to seeing you the next time your travels bring you so the Carmel area! More 

Westfield, Indiana
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stayed for our anniversary and the person working the desk allowed me to check in early so that I could have flowers in the room before my wife arrived. The staff was friendly and the room was clean.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to fill out Trip Advisor about your stay. I am thrilled that you enjoyed your stay! We look forward to welcoming you back! More 

Columbus, Ohio
Level Contributor
95 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Lots of variety on the breakfast. Beds were comfortable and room was clean. The pool was clean and comfortable. A few issues: The air-conditioning was on the fritz a bit and didn't cook consistently through the night. The pool air was very salty and the bathroom lock was corroded.

Was this review helpful? Yes 1
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

sms74, Thank you for taking the time to fill out trip advisor about your recent stay. Guest feedback is the most important thing our guests can give us. Would you be kind enough to reach out to me personally so I can verify what guest room you stayed in, so that we can address the issues that you encountered. My... More 

Aurora, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Consistent delivery of high quality service and accommodations. Excellent breakfast! Friendly, helpful staff. Rooms are large, well appointed and clean. I have been a customer here for over eight years and have never been disappointed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Mark H, Thank you so very much for taking the time to fill out trip advisor about our hotel. I am thrilled that you find our hotel one of the best. I can not wait to share your comments with our staff! We look forward to welcoming you back soon! More 

Allentown, Pennsylvania
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I were very pleased with the Hilton Garden Inn Indianapolis/Carmel. We have friends that we were visiting in Carmel, so the location was perfect. Our room was clean and comfortable. The price for our stay was outstanding! Looking forward to returning in the future.

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Terezar, Thank you so much for taking the time to fill out tripadvisor about your stay. I am thrilled that you enjoyed your stay, and we can't wait to welcome you back the next time you are visiting your friends! More 

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