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All 9 Carmel hotels

Hilton Garden Inn Indianapolis/Carmel

3.0 of 5 Hotel   |   13090 N Pennsylvania St, Carmel, IN 46032
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85%
Ranked #4 of 9 hotels in Carmel
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Rick B Okemos, Michigan, United States
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183 people have reviewed this hotel

Traveler rating
    98
    58
    19
    6
    2
See reviews for
68
30
7
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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English first
Okemos, Michigan, United States
Top Contributor
66 reviews 66 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hilton Garden Inn is very, very nice and when we were there over a weekend the price per nigh was very reasonable. I would not say the same for the breakfast. At $10.95, it is not worth it especially when your waffle comes back undercooked. I would suggest they convert to a free continental breakfast and forget the unneccessary... More

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Hilliard, Ohio
Top Contributor
52 reviews 52 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel was a little difficult to find due to the construction, but well worth the find. The hotel is well appointed and kept up. I was happy to have a living room/bedroom combo during out stay so that I could stay up and read while my wife turned in early. We were greeted warmly upon arrival, and given two... More

Was this review helpful? Yes 1
United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel dozens of times. Each time it is great. The location could be better with the current construction issues but ALL of the hotels along this stretch if US 31 are affected. Staff is great and friendly, everything is clean and in good repair and the price is a very good value. What more could... More

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Evansville, United States
1 review
5 of 5 stars Reviewed 1 week ago

The lobby was beautiful, the staff friendly and right on with whatever we requested. I will definitely recommend this hotel to others. We have other staff members going to classes and they will also be staying at the Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

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Wheaton
1 review
3 of 5 stars Reviewed 3 weeks ago

Comfortable, clean rooms, fewer outlets than would be optimal. Not the high end, but very acceptable for a brief business stay. Front desk - crew is cheerful and generally attentive. Located convenient to main roads and a Meijer''s grocery store. $3.50 at Mejier's and I dined on fresh raspberries and greek yogurt (way better than $8+ that hotel wants for... More

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Richmond, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Construction on nearby Rt 31 has access to this property severely messed up. In addition, they could use a shuttle service into the Carmel area. Fitness center was sparse - again, if you can't do a decent workout room then then me where the location of nearby gyms and YMCA's. front desk guy Brad was helpful.

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Brad, Thank you so much for taking the time to review us on tripadviosr. I am thrilled that my front desk associate Brad was able to assist you. It's not often night auditors get recognized for their hard work! I can't wait to share this with him, as well as my whole team. As for the constuction I know right... More

Castle Rock, Colorado
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our wedding party, family, and friends stayed here throughout my wedding weekend, and we were very pleased! My Maid of Honor and I stayed in a suite before the wedding, which was pretty standard. It had two beds in the back, then the bathroom, and then a seating area by the door. Nothing fancy, but it got the job done!... More

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Congratulations!!!! Thank you so much for spending your wedding weekend with us. I am thrilled you enjoyed your stay. I do hope if your travl needs call for a hotel in the Carmel area again you will choose to stay with us! More

1 review
5 of 5 stars Reviewed 4 weeks ago

Very clean, staff was very nice, food was great, room was very clean...And the free cookies yummy! They offered us a discount because I was being treated at St.Vincents it is only five min away. I will be having surgery in august my whole family will be staying at this hotel again!

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to review us on trip advisor. I am thrilled to our location worked out well for you, and that we will see you and your family here again as well. More

toronto, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

I find everything was satisfactory to myself and my family's needs, I believe if we in Carmel for basketball again we will be staying at this hotel. I don't like the fact that we extended our stay however our room was unattended to while we were out at our last basketball game.

Review collected in partnership with Hilton Garden Inn

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Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to fill out Tripadvisor for us. I am so very sorry that your room did not get serviced after extending your stay. Please knoe I will get with our housekeeping manager to make sure this situation does not happen again. I am happy to hear if your team comes back to the... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014

the HGI met our expectations, quite comfortable and clean, rooms were accomodating for me and my 2 kids. I was not happy with the construction outside the building and was frustrated with that. We had ato allow extra travel time for these detours. Made it difficult to use our GPS and find anything because we kept getting rerouted. Hotel tried... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to review our hotel on trip advisor. I am thrilled you enjoyed your stay. I do understand how frustrationg the construction is in the Carmel area. I do hope if your travels bring you back to the Carmel area you will choose to stay with us again! More

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Additional Information about Hilton Garden Inn Indianapolis/Carmel

Address: 13090 N Pennsylvania St, Carmel, IN 46032
Phone Number:
Location: United States > Indiana > Hamilton County > Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
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Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#3 Business Hotel in Carmel #3 Romantic Hotel in Carmel #4 Family Hotel in Carmel
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn will be a spectacular addition to the beautiful city of Carmel. This hotel located at 131st Street and N. Meridian Street in Carmel. We are only 15 miles from downtown and 24 miles from the Indianapolis International Airport. We are in close proximity to several local attractions including golf courses, sports venues, universities, museums, movie theatres and more.... ... more   less 
Number of rooms
110

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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