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All 9 Carmel hotels

SpringHill Suites Carmel

3.0 of 5 Hotel   |   11855 North Meridian Street, Carmel, IN 46032
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Ranked #5 of 9 Hotels in Carmel
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 11, 2014
pvalence Savannah, Georgia
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122 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Savannah, Georgia
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 11, 2014

We stayed here while visiting family in Carmel. It is very, very clean and the staff is outstanding. I realized that I left my iPad behind, and when I called, Alyssa retrieved it and shipped it to me at no charge to me. They know what good customer service means! We will definitely stay here when we return to Carmel.... More

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Chicago, Illinois
Top Contributor
58 reviews 58 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 2, 2014

Was driving through late at night from Myrtle Beach on way to Chicago. Couldn't go the extra 3 hours so decided to stay overnight in Indy area. This hotel was in a business park area and was clean and very comfortable. There was a bit of a mixup with our reservation, and the clerk handled it very effectively and efficiently... More

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Senior Contributor
30 reviews 30 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 23, 2014

I recently stayed at this hotel for a business trip and was truly impressed with the facility, the staff, the cleanliness and their breakfast buffet offerings. From the moment I walked through the doors, I received the most immediate, warm friendly service! I was quickly checked in, offered a snack of fresh popcorn and pineapple infused cold water and I... More

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2 reviews
5 of 5 stars Reviewed August 22, 2014

No situation is ever going to go as perfectly as you would hope for but it is all about how you react to those imperfections and the staff at this hotel excelled! A call to the front desk for towells and they were at your door within a minute...The water had to be shut off when I needed a shower(that's... More

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Berne, Indiana
Top Contributor
81 reviews 81 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 5, 2014

This was our first visit to this location. The only way we would come back is if there was not where else to stay. Location is good. When you walk in to the lobby all you smell is the pool since it is right next to the lobby. This is also the area you eat breakfast... which was very good!... More

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Alyssa B, Manager at SpringHill Suites Carmel, responded to this review

Dear Joe S, Thank you for taking the time to review the Springhill Suites on TripAdvisor. We appreciate your feedback about the pool area. This information is very helpful when discussing ways to improve in the future. I really regret to hear you would not like to stay with us again and hope you have a change of heart next... More

1 review
3 of 5 stars Reviewed August 4, 2014 via mobile

My family and I chose this hotel over another in the area because it had complimentary breakfast. Also, on their website they advertise a waffle maker. Of course this made us excited to wake up early the next morning for breakfast. Once going down there was no waffle maker. On top of that the food that was down there was... More

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Alyssa B, Manager at SpringHill Suites Carmel, responded to this review

Dear Springhill Suites Guest, I can understand your disappointment on the morning you stayed when you saw there was no waffle maker. It is definitely not our intention to miss inform about amentities provided at the hotel. The menu options available during the week do vary to those on the weekends due to Marriott Springhill standards. None the less, we... More

Louisville, Kentucky, United States
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 30, 2014

This hotel is in a great location. It's not far from downtown and offers lots of dining and shopping within a few miles. The hotel is clean and the staff is very friendly. The rooms are on the small side. If you use the pullout couch there is no way to cross the room except go over the bed. The... More

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Alyssa B, Manager at SpringHill Suites Carmel, responded to this review

Dear Mrs Lydia R, Thank you so much for your feedback! We are very happy you enjoyed your stay with us. We want nothing more than to ensure your stay was comfortable and enjoyable. I would like to personally thank you for staying with us at the Springhill and invite you back for many more visits! More

Hershey, Pennsylvania
Contributor
19 reviews 19 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 8, 2014

This is the second time i have stayed at the Spring Hill. This hotel is very clean and well cared for. The lobby is new and my room has been recently redone. I have a sitting area with wetbar, desk and couch. The breakfast, included is excellent. The area is bright and spotless clean. Eggs, toast, cerrals, pastries etc. Everything... More

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Alyssa B, Manager at SpringHill Suites Carmel, responded to this review

Dear Springhill Suites Guest, We are very happy to have you back with us! Our repeat guests are what makes our hotel a great place to be. Thank you so much for taking the time to express your thoughts on the Springhill Suites. We hope you get the change to return many times in the future. We strive everyday to... More

Fort Wayne, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 10, 2014

We stayed here on May 3rd to attend a wedding in town. Despite much activity at the hotel with wedding guests and apparently a soccer tournament in town, the manager and staff went above and beyond. We called early to see if we could check into our rooms a little early, and thankfully they were able to at least get... More

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Alyssa B, Manager at SpringHill Suites Carmel, responded to this review

Dear Mark B, We love to hear that you enjoyed your stay with us! My staff and myself really appreciate the great feedback on service. Great customer service is our top priority. Thank you for taking the time to post on TripAdvisor. And thank you for choosing the Springhill Suites for such an important weekend. We hope you do get... More

Southfield, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 27, 2014

I stayed at this hotel for four nights while on business. It was well kept and situated in a great location. The rooms were a great size with daily hot breakfast served which was an added bonus to my stay. The staff was always friendly and willing to help. Jamisha at the front desk always met me with a warm... More

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Additional Information about SpringHill Suites Carmel

Address: 11855 North Meridian Street, Carmel, IN 46032
Location: United States > Indiana > Hamilton County > Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Carmel 3*
Number of rooms: 126
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Also Known As:
Springhill Suites Carmel Hotel Carmel
Carmel Springhill Suites

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