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All 9 Carmel hotels

SpringHill Suites Carmel

3.0 of 5 Hotel   |   11855 North Meridian Street, Carmel, IN 46032
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Ranked #6 of 9 Hotels in Carmel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Lisa W Bartlett, Illinois, United States
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125 reviews from our community

Traveler rating
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    45
    16
    6
    0
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46
18
3
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bartlett, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here often on business and the rooms are spacious and always clean. The free breakfast is also decent. The hotel itself is not super exciting but the nightly rate is reasonable. If you need space this is your place.

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Philadelphia, Pennsylvania
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently stayed the the Springhill Suites and they are clean, cheap and the rooms provide plenty of room. It was freezing when I stayed in Carmel, and I think the heater ran all night. In the morning there is breakfast in the lobby to start your day off right. You need a car as most restaurants are a drive.

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Michael C, Manager at SpringHill Suites Carmel, responded to this review

Thank you so much for your response. I seems that you wer not 100% satisfied with your stay. If you could please let me know what we could have done to ensure you had a better stay it would be greatly appreciated. More 

Birmingham, Alabama
Top Contributor
170 reviews 170 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here over Thanksgiving weekend. They must have had a full hotel the first night since a bus loaded up the following morning, but the hotel seemed quiet. The only odd noise we heard was from the room next door, every time they turned the water on or flushed the toilet. We were quite surprised when... More 

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Michael C, General Manager at SpringHill Suites Carmel, responded to this review

Hello Anne, Once again, I would like to apologize for the confusion with your room not getting serviced. I did speak with your husband about this issue and we issued a full refund for that night due to this confusion. If there is anything else you need, please let me know. More 

Savannah, Georgia
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 11, 2014

We stayed here while visiting family in Carmel. It is very, very clean and the staff is outstanding. I realized that I left my iPad behind, and when I called, Alyssa retrieved it and shipped it to me at no charge to me. They know what good customer service means! We will definitely stay here when we return to Carmel.... More 

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Michael C, General Manager at SpringHill Suites Carmel, responded to this review

I am glad to hear you enjoyed your stay. I am also thrilled that Alyssa was able to find and ship your I pad. I hope you have a great day. More 

Chicago, Illinois
Top Contributor
61 reviews 61 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 2, 2014

Was driving through late at night from Myrtle Beach on way to Chicago. Couldn't go the extra 3 hours so decided to stay overnight in Indy area. This hotel was in a business park area and was clean and very comfortable. There was a bit of a mixup with our reservation, and the clerk handled it very effectively and efficiently... More 

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Michael C, General Manager at SpringHill Suites Carmel, responded to this review

I am glad to hear you enjoyed your stay with us. I hope to see you in the future. Thank you so much for your feedback. More 

Senior Contributor
30 reviews 30 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 23, 2014

I recently stayed at this hotel for a business trip and was truly impressed with the facility, the staff, the cleanliness and their breakfast buffet offerings. From the moment I walked through the doors, I received the most immediate, warm friendly service! I was quickly checked in, offered a snack of fresh popcorn and pineapple infused cold water and I... More 

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2 reviews
5 of 5 stars Reviewed August 22, 2014

No situation is ever going to go as perfectly as you would hope for but it is all about how you react to those imperfections and the staff at this hotel excelled! A call to the front desk for towells and they were at your door within a minute...The water had to be shut off when I needed a shower(that's... More 

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Berne, Indiana
Top Contributor
82 reviews 82 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 5, 2014

This was our first visit to this location. The only way we would come back is if there was not where else to stay. Location is good. When you walk in to the lobby all you smell is the pool since it is right next to the lobby. This is also the area you eat breakfast... which was very good!... More 

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Alyssa B, Manager at SpringHill Suites Carmel, responded to this review

Dear Joe S, Thank you for taking the time to review the Springhill Suites on TripAdvisor. We appreciate your feedback about the pool area. This information is very helpful when discussing ways to improve in the future. I really regret to hear you would not like to stay with us again and hope you have a change of heart next... More 

1 review
3 of 5 stars Reviewed August 4, 2014 via mobile

My family and I chose this hotel over another in the area because it had complimentary breakfast. Also, on their website they advertise a waffle maker. Of course this made us excited to wake up early the next morning for breakfast. Once going down there was no waffle maker. On top of that the food that was down there was... More 

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Alyssa B, Manager at SpringHill Suites Carmel, responded to this review

Dear Springhill Suites Guest, I can understand your disappointment on the morning you stayed when you saw there was no waffle maker. It is definitely not our intention to miss inform about amentities provided at the hotel. The menu options available during the week do vary to those on the weekends due to Marriott Springhill standards. None the less, we... More 

Louisville, Kentucky, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 30, 2014

This hotel is in a great location. It's not far from downtown and offers lots of dining and shopping within a few miles. The hotel is clean and the staff is very friendly. The rooms are on the small side. If you use the pullout couch there is no way to cross the room except go over the bed. The... More 

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Alyssa B, Manager at SpringHill Suites Carmel, responded to this review

Dear Mrs Lydia R, Thank you so much for your feedback! We are very happy you enjoyed your stay with us. We want nothing more than to ensure your stay was comfortable and enjoyable. I would like to personally thank you for staying with us at the Springhill and invite you back for many more visits! More 

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Additional Information about SpringHill Suites Carmel

Address: 11855 North Meridian Street, Carmel, IN 46032
Location: United States > Indiana > Hamilton County > Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Carmel 3*
Number of rooms: 126
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Also Known As:
Springhill Suites Carmel Hotel Carmel
Carmel Springhill Suites
Hotel Style:
#5 Family Hotel in Carmel
#7 Business Hotel in Carmel

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