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SpringHill Suites Carmel

Certificate of Excellence
3.0 of 5
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11855 North Meridian Street, Carmel, IN 46032
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SpringHill Suites Carmel
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Ranked #5 of 9 Hotels in Carmel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Corbett K Orlando
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132 reviews from our community

Traveler rating
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    15
    6
    0
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47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando
Top Contributor
51 reviews 51 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Of all the hotel chains I patronize in my travels for business, SpringHill receives the majority of my business. Hence, I am qualified to compare this property against others. It measures well. The staff truly try harder. I found the following attributes of special merit: 1) The fitness center, while not huge (2 treadmills, 1 elliptical, 1 stationary bike and... More 

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Michael C, General Manager at SpringHill Suites Carmel, responded to this review

I am happy you found our location delightful. Thank you so much for your feedback and have a great day. More 

Columbus, Ohio
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 14, 2015 via mobile

What a great hotel. Everytime we head to Indianapolis we choose to stay here. The staff is amazing and the pool is awesome as our kids loved it. It's about a twenty minute drive down Meridian to downtown. Breakfast was awesome. This location is very close to downtown Carmel which is great. This is our sixth time staying here and... More 

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Michael C, General Manager at SpringHill Suites Carmel, responded to this review

I am glad to hear that your stay was great. I am glad to hear that every time you stay at our location, its a great experience. Please let me know if there is anything we can do to enchance your stay. More 

Dayton, Ohio
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 3, 2015

We stayed here recently for a work function. The desk staff was very friendly and helpful and the lobby was nice, modern. We didn't use the pool while we were there, but it looked nice and inviting. Our room was nice, too--not exceptional, but clean and well-maintained. We didn't need the microwave or refrigerator while we were there, but it... More 

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Michael C, General Manager at SpringHill Suites Carmel, responded to this review

Thank you so much for your review. We are currely looking into a solution to make our bathrooms more appealing. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2015 via mobile

Very clean, friendly hotel. Large rooms, comfy beds. All rooms have a queen pull out sofa bed. Very nice mini kitchen. Very nice pool and hot tub, both of which could have been warmer. Enjoyed our stay!

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Michael C, General Manager at SpringHill Suites Carmel, responded to this review

Thank you so much for your feedback. Its always refreshing to know that we are doing a great job. More 

Chicago, IL
Top Contributor
50 reviews 50 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 1, 2015 via mobile

From the moment we arrived to our departure three days later, the staff was outstanding. This included going out of their way to ensure we had everything we needed while working in the lobby, offering insightful suggestions about where to eat, and even helping us clean the snow off our car as we left. This is a clean, updated location,... More 

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Michael C, General Manager at SpringHill Suites Carmel, responded to this review

Thank you so much for your feedback. I am happy to hear you enjoyed your stay with us. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

When I stayed at this hotel the check in experience was awesome Zack greeted me with a smile and was extremely helpful checking me in.I went to the lobby a little while later where Zack C. and Mary F. Both helped my son and I with the Wii they offered us drinks and popcorn made us feel very important. The... More 

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Michael C, General Manager at SpringHill Suites Carmel, responded to this review

I am glad to hear both Mary and Zack made your stay wonderful. Thank you so much for your feedback. More 

Birmingham, Alabama
Top Contributor
223 reviews 223 reviews
27 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed January 13, 2015

My husband and I stayed here over Thanksgiving weekend. They must have had a full hotel the first night since a bus loaded up the following morning, but the hotel seemed quiet. The only odd noise we heard was from the room next door, every time they turned the water on or flushed the toilet. We were quite surprised when... More 

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Michael C, General Manager at SpringHill Suites Carmel, responded to this review

Thank you so much for your feedback. I am glad to hear that I was able to redeem the brand name to your satisfaction. i apologize that you did not receive service and I am glad I was able to correct the issue. Thank you again More 

England
Top Contributor
163 reviews 163 reviews
19 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed December 31, 2014

Spent two nights at this hotel recently and was pleasantly surprised! The room was very spacious, there was a separate sitting area with a Sofa, a Work Desk, Coffee Machine etc. The bed was also very comfortable and the layout was good as well. The bathroom was very clean as well with a powerful shower and toiletries were provided. The... More 

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Bartlett, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 16, 2014 via mobile

I stay here often on business and the rooms are spacious and always clean. The free breakfast is also decent. The hotel itself is not super exciting but the nightly rate is reasonable. If you need space this is your place.

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Philadelphia, Pennsylvania
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 8, 2014

I recently stayed the the Springhill Suites and they are clean, cheap and the rooms provide plenty of room. It was freezing when I stayed in Carmel, and I think the heater ran all night. In the morning there is breakfast in the lobby to start your day off right. You need a car as most restaurants are a drive.

Was this review helpful? Yes
Michael C, Manager at SpringHill Suites Carmel, responded to this review

Thank you so much for your response. I seems that you wer not 100% satisfied with your stay. If you could please let me know what we could have done to ensure you had a better stay it would be greatly appreciated. More 

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