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Staybridge Suites Indianapolis - Carmel

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10675 N. Pennsylvania Street, Carmel, IN 46280
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Staybridge Suites Indianapolis - Carmel
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Staybridge Suites Indianapolis - Carmel
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154 reviews from our community

Traveler rating
    120
    26
    5
    1
    2
See reviews for
58
21
9
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bloomfield Hills
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I brought my golden with me to Indy and chose Staybridge because they are dog friendly. I have never stayed at a Staybridge before and was impressed. From a great check in experience with Anissa to my experience with the social hour and Mary the very charming Director of Sales, the team here is exemplary! Accommodations were plesant and very... More 

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Virginia Beach, Virginia, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel in Carmel, IN at the end of February. I was up here for a few days for work. The hotel is situated not too far from the I-465 and U.S. 31 interchange. I arrived around 7 pm Monday evening after getting the rental car from the airport. Traffic wasn't too bad even at that time.... More 

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Cincinnati
Top Contributor
53 reviews 53 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed twice while a friend was having eye surgery down the road a bit. Room was perfect, extremely comfortable, great beds, great kitchenette, fully equipped with everything you could think you might need. The nicest thing was the midweek "happy hour" -- basically a full dinner with wine or beer and soft drinks. So we didn't have to leave... More 

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Evansville, Indiana
Top Contributor
94 reviews 94 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here following out-patient procedure at nearby facility. Room was clean and quiet. Nightly reception is a nice touch especially if you drink. Serves drinks and some food. Has small home theater in it but saw no instructions on when it was to be used or how. Breakfast was okay. Often crowded when hotel is full. Pillows needed upgrade. Bed... More 

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Holland, Michigan
Top Contributor
88 reviews 88 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 24, 2015

I've now stayed at this property three times. First was in 2009, then 2014 and now 2015. First two visits were fantastic, the most recent underwhelmed. A few issues: --Sunday breakfast was understaffed chaos. Coffee was in short supply all three days I was there, and the cleanliness during breakfast hours was not up to standard on two of the... More 

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Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

This was great information and feedback for us to use to help improve our guests satisfaction. Thank you so much for sharing as we do see your feedback as a gift. We will continue to look at those areas and keep up with the standards and expectations as we have always had. I apologize you left under-whelmed by your stay... More 

2 reviews
5 of 5 stars Reviewed February 14, 2015

This is an amazing hotel. The staff are all very friendly and helpful. The complex and rooms are very clean. Cleaner than some 5 star hotels you pay 3x for. The beds are comfortable. The pillows could use an upgrade but I bring my own anyway. The evening reception (Tue-Thurs) is a very nice plus with a complementary meal, wine... More 

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Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

And you are welcomed back to be our guest anytime! Thank you for the kind words and for sharing with all. More 

Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 30, 2015

We lived in Carmel for 13 years and recently moved to Chicago and came back for the weekend for the kids to visit their friends. This was one of the few "pet friendly" hotels in the area as we were reluctant to leave our new puppy at a kennel. The price per night was very reasonable. There is a separate... More 

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Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

It can be difficult to find the right accommodations for a family and our furry little friends. Staybridge Suites delivers a great value with the amenities and size of the suites. Having those things can be incredibly helpful when away from home. Thank you to your family and we look forward to seeing you again. Jesse Stauffer General Manager More 

Indianapolis, Indiana
Contributor
20 reviews 20 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 19, 2015

We stayed for a quick overnight getaway. Staff was great. Room was clean and well appointed. Grounds were pretty. Breakfast had plenty of choices. Only negative was an uncomfortable bed, which is probably the most important thing in a hotel room.

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Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

I apologize you did not get a completely satisfying rest during your stay. The mattress are on the stiffer side which may be uncomfortable to some. I appreciate the feedback and will use it to better our operation. Thank you. More 

GR, MI
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed January 12, 2015

We stayed in the queen suite with a pull out couch. The room itself was very clean, neat and decorated well. We love the idea of having a full kitchen area to be able to store food and drinks. We also could heat up the popcorn bag that was left in the room for us. A HUGE hit for our... More 

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Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

We appreciate you taking the time to fully review your stay. A lot of what you said most people are surprised by how well thought out the hotel is. It is nice have those amenities included and easy for guests. I really want to thank for being so detailed. The feedback is so valuable and again I thank you for... More 

Carmel, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

On a return stop by for the social hour tonite we got the happy news that our Mary Donley was honored recently as the Sales Director of the Year for Intercontinental Hotel Group WORLDWIDE!!!! Nobody could possibly deserve this more than our Mary. She is the warmest, most sincere person any hotel has ever employed. She makes every single guest... More 

Was this review helpful? Yes
Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

I could not agree more with what you said, in fact, you said it all! Mary is the best and we are so lucky to have her here. She helps make our hotel special and we thank you for being a loyal guest of ours!! More 

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