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Staybridge Suites Indianapolis - Carmel

3.0 of 5 10675 N. Pennsylvania Street, Carmel, IN 46280
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Certificate of Excellence 2014
Staybridge Suites Indianapolis - Carmel
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Staybridge Suites Indianapolis - Carmel
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150 reviews from our community

Traveler rating
    118
    24
    5
    1
    2
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58
21
9
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Holland, Michigan
Top Contributor
88 reviews 88 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars NEW

I've now stayed at this property three times. First was in 2009, then 2014 and now 2015. First two visits were fantastic, the most recent underwhelmed. A few issues: --Sunday breakfast was understaffed chaos. Coffee was in short supply all three days I was there, and the cleanliness during breakfast hours was not up to standard on two of the... More 

Was this review helpful? Yes
Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

This was great information and feedback for us to use to help improve our guests satisfaction. Thank you so much for sharing as we do see your feedback as a gift. We will continue to look at those areas and keep up with the standards and expectations as we have always had. I apologize you left under-whelmed by your stay... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This is an amazing hotel. The staff are all very friendly and helpful. The complex and rooms are very clean. Cleaner than some 5 star hotels you pay 3x for. The beds are comfortable. The pillows could use an upgrade but I bring my own anyway. The evening reception (Tue-Thurs) is a very nice plus with a complementary meal, wine... More 

Was this review helpful? Yes
Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

And you are welcomed back to be our guest anytime! Thank you for the kind words and for sharing with all. More 

Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We lived in Carmel for 13 years and recently moved to Chicago and came back for the weekend for the kids to visit their friends. This was one of the few "pet friendly" hotels in the area as we were reluctant to leave our new puppy at a kennel. The price per night was very reasonable. There is a separate... More 

Was this review helpful? Yes
Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

It can be difficult to find the right accommodations for a family and our furry little friends. Staybridge Suites delivers a great value with the amenities and size of the suites. Having those things can be incredibly helpful when away from home. Thank you to your family and we look forward to seeing you again. Jesse Stauffer General Manager More 

Indianapolis, Indiana
Contributor
20 reviews 20 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 19, 2015

We stayed for a quick overnight getaway. Staff was great. Room was clean and well appointed. Grounds were pretty. Breakfast had plenty of choices. Only negative was an uncomfortable bed, which is probably the most important thing in a hotel room.

Was this review helpful? Yes
Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

I apologize you did not get a completely satisfying rest during your stay. The mattress are on the stiffer side which may be uncomfortable to some. I appreciate the feedback and will use it to better our operation. Thank you. More 

GR, MI
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed January 12, 2015

We stayed in the queen suite with a pull out couch. The room itself was very clean, neat and decorated well. We love the idea of having a full kitchen area to be able to store food and drinks. We also could heat up the popcorn bag that was left in the room for us. A HUGE hit for our... More 

Was this review helpful? Yes
Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

We appreciate you taking the time to fully review your stay. A lot of what you said most people are surprised by how well thought out the hotel is. It is nice have those amenities included and easy for guests. I really want to thank for being so detailed. The feedback is so valuable and again I thank you for... More 

Carmel, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

On a return stop by for the social hour tonite we got the happy news that our Mary Donley was honored recently as the Sales Director of the Year for Intercontinental Hotel Group WORLDWIDE!!!! Nobody could possibly deserve this more than our Mary. She is the warmest, most sincere person any hotel has ever employed. She makes every single guest... More 

Was this review helpful? Yes
Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

I could not agree more with what you said, in fact, you said it all! Mary is the best and we are so lucky to have her here. She helps make our hotel special and we thank you for being a loyal guest of ours!! More 

Cincinnati
Top Contributor
119 reviews 119 reviews
19 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed December 4, 2014

All the staff was very friendly and pleasant to talk to - from Jen at the front desk to the housekeeping associates. The hotel and rooms were very clean and contemporary. Our room had a full kitchen. We stayed for two nights. The first night it was very, very quiet. The second night there were children in the room next... More 

Was this review helpful? Yes
Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

Thank you Kathy for sharing your feedback with us. I am very happy to hear that you had a good nights sleep and a great experience in Breakfast. i will recognize Jen for her superb service to you and thanks again for the 5 star review! More 

Columbus, OH
Top Contributor
61 reviews 61 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 24, 2014

Stayed at Staybridge Suites on an overnight business trip (11/23). The hotel is very clean, rooms are nicely furnished and the property is well kept. Breakfast was good. The price was hard to beat at just over $100 with all taxes included. The only things that kept this from an excellent rating was that the cover to the heater/air conditioner... More 

Was this review helpful? Yes
Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

Thank you for sharing your feedback with us. our housekeeping staff works very hard to keep it clean and to a business traveler who is an experienced traveler to notice that says a lot. We will look into the drainage issue and the cover you had and I appreciate you giving us the opportunity to fix it. Thanks again for... More 

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 4, 2014

Checked in 10/16/14 - checked out 10/20/14. Drew greeted us with a smile and upgraded our room at no charge after seeing my 92 year old father is a World War II vet. We very much appreciated the upgrade as it was more comfortable for all of us! Thank you, Drew. It got noisy on 10/17 with a children's soccer... More 

Was this review helpful? Yes
Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

It was truly our honor to have your family stay with us. I had the pleasure of shaking the hand of a survivor of Pearl Harbor and that was incredible. I am very happy you enjoyed your stay with us and we will gladly welcome you back anytime. Thanks so much! More 

State College, Pennsylvania, United States
1 review
5 of 5 stars Reviewed October 25, 2014

We stayed here the weekend of 10/18-10/19 and found the hotel to be wonderful! We had come from another hotel that was dirty and we refused to stay. As we checked in I have to say Drew was phenomenal! He really listened to our needs as we had driven 8 hours and were tired. He empathized with our frustration of... More 

Was this review helpful? Yes
Jesse S, General Manager at Staybridge Suites Indianapolis - Carmel, responded to this review

We are happy to shelter those that seek great quality and service. I am happy you found us and we were able to turn a bad situation into a good memory. Drew does a great job and he will be recognized for going above and beyond the call of duty. Thank you for sharing with us. Jesse Stauffer General Manager More 

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Additional Information about Staybridge Suites Indianapolis - Carmel

Address: 10675 N. Pennsylvania Street, Carmel, IN 46280
Phone Number:
Location: United States > Indiana > Hamilton County > Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Indianapolis - Carmel 3*
Number of rooms: 119
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Also Known As:
Staybridge Suites Indianapolis - Carmel Hotel Carmel
Hotel Style:
#1 Family Hotel in Carmel
#2 Business Hotel in Carmel
#2 Romantic Hotel in Carmel

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