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Holiday Inn Express & Suites Carmel - North Indianapolis

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15131 Thatcher Lane, Carmel, IN 46033 (Formerly Rodeway Inn & Suites)
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Holiday Inn Express & Suites Carmel - North Indianapolis
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14 Reviews from our TripAdvisor Community

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Maputo, Mozambique
Level Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed November 22, 2015

stayed here for convenience to be near a shopping area for a two day transit time. The hotel is clean, although it needs some renovations. A bit expensive for what you get in return, but not bad. Free Breakfast as usual in this chain. The staff is friendly and with a good attitude.

Helpful?
Thank JPratas
bonita florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 1, 2015

First the good things. I Love the location. Perfect if you have business or pleasure that is north of the city....it is also away from all of the costruction going on near the highway. The hotel is a little difficult to get to however. There is no doubt that this hotel still needs some updating....although the lobby is "old" it... More 

Helpful?
Thank carjo60
Indianapolis, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed October 2, 2015

I wish I had read the reviews here ahead of time. As we were preparing to leave the hotel, I looked over the room to make sure I did not leave anything. I was surprised to find tons of filth under our bed including an old chewing tobacco can. This indicated to me that they really did not clean things... More 

Helpful?
1 Thank Leviite
Peachtree City, Georgia
Level Contributor
120 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed September 23, 2015

Excellent location, many restaurant options near by... plus a Walmart, Marsh Market & Fresh Market for grocery options. If you enjoy the outdoors, the property actually backs up to Cool Creek Park, which has walking trails, a nature center, and a pavilion. The hotel literally has a shortcut walkway directly behind it to access the park. I found the staff... More 

Helpful?
Thank forteiii
Delaware
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 14, 2015

We were booked in room 314. Upon arrival, the bathroom was flooded and had a constant drip coming from the center of the bathroom ceiling. Spoke with the manager about this situation, and was treated like a second class citizen b/c I was using points to pay for this room. The manager showed no concern for our situation, other than... More 

Helpful?
1 Thank LoriK1234
Sanford, Michigan
Level Contributor
177 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed August 26, 2015 via mobile

We arrived late and literally fell into bed. The next morning while taking a shower I noticed long black hairs on the shower wall. While brushing my teeth I found dried toothpaste on the overflow drain. Then I noticed water on the floor in the hallway which we could only surmise was caused by the shower leaking. By now I... More 

Helpful?
1 Thank Joan42469
Cocoa Beach, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 12, 2015

The location of the hotel was very convenient. The front desk staff at check-in was a bit rude and not friendly at all. The lobby was nicely done during their recent remodel, however our room was lacking. The bathroom had only a shower stall with glass doors that were not installed properly and tended to slide open the whole time.... More 

Helpful?
1 Thank Shirley D
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Carmel - North Indianapolis, responded to this review

Dear Shirley D, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our location to be convenient. However, we regret that your check-in experience was less than satisfactory. We would also like to apologize for falling short of your standards regarding our rooms and amenities and... More 

Ohio
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed August 1, 2015 via mobile

I took a chance on this hotel even though it had only 2 stars. We were only staying one night and the reviews seemed like the problem was mostly renovation. It is just not that great. The renovation seemed complete but you can really tell they have renovated an old property. The elevator is creaky, etc. My biggest complaint is... More 

Helpful?
1 Thank kayannl
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Carmel - North Indianapolis, responded to this review

Dear kayannl, Thank you for sharing your experience from your recent stay with us. Please accept our sincere apologies for the sub-par experience you had with the size of the TV and the absence of towel racks inside the bathroom during your stay. We are also saddened to know that we were not able to meet your expectations with our... More 

Mountain City
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 24, 2015 via mobile

Typical rooms for Holiday Inn Express. Hotel is clean & staff helpful. The breakfast area is well maintained and the attendant to constantly straightening up and replenishing food selection. Try the cinnamon rolls, they are very good. Definitely a good place to stay.

Helpful?
Thank 335i
Elkhart, Indiana
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 12, 2015

I as in town on business , when i checked in the young lady was very helpful. The next day i was eating breakfast and had another great experience the young lady was great. The hotel was nice and clean ,everything was great until my last day,worked dunning the night got off work Friday morning and asked the front desk... More 

Helpful?
1 Thank t w
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Carmel - North Indianapolis, responded to this review

Dear t w, Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the check in experience and breakfast service. It is truly regrettable that we were unable to extend your check out time. Please accept our sincere... More 

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