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Holiday Inn Express Hotel & Suites Indianapolis North

Certificate of Excellence
2.5 of 5
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9797 N. Michigan Road, Carmel, IN 46032 (Formerly Country Inn & Suites Indianapolis-North)
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Holiday Inn Express Hotel & Suites Indianapolis North
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Ranked #6 of 9 Hotels in Carmel
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Chris M Indiana
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42 reviews from our community

Traveler rating
    22
    15
    4
    0
    1
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17
4
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Indiana
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an apparently newer hotel. Rooms were nice and very comfortable. Checkin was very quick and staff very courteous. Breakfast was ok, about what you would expect from a holiday inn express. Would definitely stay here again.

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Kari J, General Manager at Holiday Inn Express Hotel & Suites Indianapolis North, responded to this review

Thank you so much for your review of our hotel, Chris M! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and will consider your opinions when making imorovements to our breakfast! We hope yo do get the chance to stay with us again. More 

Fowlerville, Michigan
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying here as I write this and it is a very nice hotel. The staff let me check in early so I could go attend the race in Indianapolis. Very clean, nice sized room. New style door locks make it easier to enter the room. I will stay here again! Will try the breakfast food in the morning!

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Kari J, General Manager at Holiday Inn Express Hotel & Suites Indianapolis North, responded to this review

Hey j2donk! I just wanted to take a moment to thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us so much that we earned a 5 star rating from you before your stay was even complete! It is very rewarding when we hear that our guests feel that way and I... More 

Minneapolis, Minnesota
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 4, 2015

My trip was a short in-and-out, so I stayed a quick overnight. Hotel was clean and tidy and staff was very nice. Breakfast food was mediocre, but able to grab a cup of coffee and run off to my meeting. I would stay here again, but bring my own breakfast food.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis North, responded to this review

Dear Phoenix A, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service and cleanliness at the hotel. Your comments about the breakfast quality will be used to improve our products. Please... More 

Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

Our large company recently started booking rooms through this hotel. Merriam, the sales manager is such a pleasure to work with. I can tell she is going to go very far in this business as she has exceptional customer service skills. She truly cares about her clients. I couldn't be happier about our switch!

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Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 4, 2015

Spent New Year's Eve here and went to beef and boards dinner show...very nice and clean rooms and excellent breakfast selection ..nice size rooms with everything you could ask for...very nice and new ..will be making a return visit in the near future !

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Belpre, Ohio
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2014

The entire property that we saw was in great condition. Rooms were clean and comfortable with a deduction for being so cold when we arrived at midnight. The desk clerk did explain to me (when I went down to complain) how to turn on the fan to move air from the heater in the bedroom (doubles as a white noise... More 

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O'Fallon, Illinois
Top Contributor
150 reviews 150 reviews
38 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed December 13, 2014

Just north of the interstate in Indianapolis, this hotel offers an oasis of quiet and a good night's sleep. The staff at the front desk Eric, Kari and Robert provided us with a great example of Indiana hospitality and definitely made us feel like valued guests. Our room was very nice and included a door to the bedroom which allowed... More 

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Churubusco, Indiana, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 2, 2014

We stayed overnight during a family night out. It was a nice hotel and smelled clean upon arrival. We got to our room and our kids found a pair of dirty socks on the night stand between the beds. While heading down to the pool I informed the front desk guy of this. He immediately offered to go get them.... More 

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Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 3, 2014

I stayed here for about almost 2 months while my company had a number of us in town. This has been one of my favorite hotels to stay at thus far for their impeccable guest services, clean conditions, amenities and accessibility to everywhere I wanted to go. The room was clean, comfortable, spacious, modern, and trendy. I tend to like... More 

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Union City, Indiana
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2014

We were here for a retreat, we have come here several years in a row and have been treated very well each stay. I am especially touched by the above the board service of our dining room server Ramone. he is on top of each detail, makes sure we have everything we need, friendly and even remembers us year to... More 

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11 photos of this hotel

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Business center/function rooms (1)
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