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Holiday Inn Express Hotel & Suites Indianapolis North

Certificate of Excellence
2.5 of 5
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9797 N. Michigan Road, Carmel, IN 46032 (Formerly Country Inn & Suites Indianapolis-North)
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Holiday Inn Express Hotel & Suites Indianapolis North
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Ranked #6 of 9 Hotels in Carmel
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
KLY0712 Chicago, Illinois
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45 Reviews from our TripAdvisor Community

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Traveler rating
    23
    17
    4
    0
    1
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19
4
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel was in a nice suburb, just barely north of Indianapolis. I stayed here with my son for a tournament and had some business to do in the area. This hotel was suitable for both purposes. The lobby was nice, and the breakfast was excellent and free. The wifi worked well. The beds were very comfortable, the shower water... More 

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Baltimore, Maryland
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent four nights here. Rooms are clean, staff was very friendly and helpful (helped us find a discount coupon to the zoo) and had plenty of recommendations for nearby towns to explore like Zionsville and Noblesville. We were in Room 207, which was far enough from the elevator (there's only one and it's pretty slow) and close to the steps... More 

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Level Contributor
170 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Room and bed were comfortable with an AC unit that cranked out lots of cold air. Unit had a fan on feature that helped masked any noise from the hall. The room had two queen beds, a very small desk, and fridge with microwave. wifi was strong and internet worked well. Shower had plenty of hot water but the shower... More 

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Indiana
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 16, 2015

This is an apparently newer hotel. Rooms were nice and very comfortable. Checkin was very quick and staff very courteous. Breakfast was ok, about what you would expect from a holiday inn express. Would definitely stay here again.

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Kari J, General Manager at Holiday Inn Express Hotel & Suites Indianapolis North, responded to this review

Thank you so much for your review of our hotel, Chris M! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and will consider your opinions when making imorovements to our breakfast! We hope yo do get the chance to stay with us again. More 

Fowlerville, Michigan
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 9, 2015

Staying here as I write this and it is a very nice hotel. The staff let me check in early so I could go attend the race in Indianapolis. Very clean, nice sized room. New style door locks make it easier to enter the room. I will stay here again! Will try the breakfast food in the morning!

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Kari J, General Manager at Holiday Inn Express Hotel & Suites Indianapolis North, responded to this review

Hey j2donk! I just wanted to take a moment to thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us so much that we earned a 5 star rating from you before your stay was even complete! It is very rewarding when we hear that our guests feel that way and I... More 

Minneapolis, Minnesota
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 4, 2015

My trip was a short in-and-out, so I stayed a quick overnight. Hotel was clean and tidy and staff was very nice. Breakfast food was mediocre, but able to grab a cup of coffee and run off to my meeting. I would stay here again, but bring my own breakfast food.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis North, responded to this review

Dear Phoenix A, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service and cleanliness at the hotel. Your comments about the breakfast quality will be used to improve our products. Please... More 

Indianapolis, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

Our large company recently started booking rooms through this hotel. Merriam, the sales manager is such a pleasure to work with. I can tell she is going to go very far in this business as she has exceptional customer service skills. She truly cares about her clients. I couldn't be happier about our switch!

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Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 4, 2015

Spent New Year's Eve here and went to beef and boards dinner show...very nice and clean rooms and excellent breakfast selection ..nice size rooms with everything you could ask for...very nice and new ..will be making a return visit in the near future !

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Belpre, Ohio
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 18, 2014

The entire property that we saw was in great condition. Rooms were clean and comfortable with a deduction for being so cold when we arrived at midnight. The desk clerk did explain to me (when I went down to complain) how to turn on the fan to move air from the heater in the bedroom (doubles as a white noise... More 

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O'Fallon, Illinois
Level Contributor
171 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed December 13, 2014

Just north of the interstate in Indianapolis, this hotel offers an oasis of quiet and a good night's sleep. The staff at the front desk Eric, Kari and Robert provided us with a great example of Indiana hospitality and definitely made us feel like valued guests. Our room was very nice and included a door to the bedroom which allowed... More 

Was this review helpful? Yes 1
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28 photos of this hotel

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