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Holiday Inn Express Hotel & Suites Indianapolis North

Certificate of Excellence
2.5 of 5
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9797 N. Michigan Road, Carmel, IN 46032 (Formerly Country Inn & Suites Indianapolis-North)
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Indianapolis North
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50 Reviews from our TripAdvisor Community

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Traveler rating
    25
    18
    4
    1
    2
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21
4
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (11)
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    (20)
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Chicago, Illinois
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Free upgrade to suite room being platinum member and the room was pretty nice and big. It was off the lobby and surprisingly quiet. The only issue was the outdated red carpet. Definitely needs replacing in the rooms to match the newer look of the other hotels. Nice shower with tile and big shower head. Room and public areas were... More 

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Walkerton, Indiana
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I got a great rate on Hotwire $66 a night so I gave it a try. It was well located at 465/US31. Gps had no problem finding it. Well kept property and it has a grand look as you approach the property. Hotel was well appointed and I really liked the outside patio in the center of the hotel. Room... More 

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Tippecanoe, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 30, 2015

My wife had a bad stroke 2 years ago, so we are very cautious traveling now. I booked a room at Holiday Inn Express Carmel about 10 days before traveling 120 miles to Indy for our church Temple open house. I reserved a king suite accessible room with roll in shower. We arrived and checked in a fairly new hotel... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis North, responded to this review

Dear Delon F, Thank you for sharing your experience from your recent stay with us. Please accept our sincere apologies for the inconveniences you experienced with the overall condition of the handicapped room you had during your stay. Rest assured, every aspect of your review will be reviewed and most certainly will be forwarded to the appropriate departments. We take... More 

Newburgh, Indiana
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed July 19, 2015

I'd love to give this hotel a higher review, but we had one major issue that ruined the entire stay for us. To be fair, the good: most of the hotel (including our room) was very clear, although there was a peanut on the floor of the elevator at night on check-in that was still there twelve hours later at... More 

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Kari J, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis North, responded to this review

Hello and thank you for taking the time to give us your feedback on your recent stay at our award winning hotel. We apologize for the noise levels that may have caused you major disturbances while you were with us and that it ruined your entire trip. We do understand that rest and relaxation are important while traveling and that... More 

Birmingham, Alabama
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 10, 2015

We spent a week at the Holiday Inn Express in Carmel, IN and I have to say we had excellent service. The staff was very polite and helpful. The breakfast was wonderful and they provide fresh hot coffee 24/7. (Many hotels offer coffee, but often it is not fresh or hot.) Plenty of flavorful hot teas to choose from as... More 

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Chicago, Illinois
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 3, 2015

This hotel was in a nice suburb, just barely north of Indianapolis. I stayed here with my son for a tournament and had some business to do in the area. This hotel was suitable for both purposes. The lobby was nice, and the breakfast was excellent and free. The wifi worked well. The beds were very comfortable, the shower water... More 

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Baltimore, Maryland
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 30, 2015

Spent four nights here. Rooms are clean, staff was very friendly and helpful (helped us find a discount coupon to the zoo) and had plenty of recommendations for nearby towns to explore like Zionsville and Noblesville. We were in Room 207, which was far enough from the elevator (there's only one and it's pretty slow) and close to the steps... More 

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Level Contributor
175 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed June 11, 2015 via mobile

Room and bed were comfortable with an AC unit that cranked out lots of cold air. Unit had a fan on feature that helped masked any noise from the hall. The room had two queen beds, a very small desk, and fridge with microwave. wifi was strong and internet worked well. Shower had plenty of hot water but the shower... More 

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Indiana
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 16, 2015

This is an apparently newer hotel. Rooms were nice and very comfortable. Checkin was very quick and staff very courteous. Breakfast was ok, about what you would expect from a holiday inn express. Would definitely stay here again.

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Kari J, General Manager at Holiday Inn Express Hotel & Suites Indianapolis North, responded to this review

Thank you so much for your review of our hotel, Chris M! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and will consider your opinions when making imorovements to our breakfast! We hope yo do get the chance to stay with us again. More 

Fowlerville, Michigan
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 9, 2015

Staying here as I write this and it is a very nice hotel. The staff let me check in early so I could go attend the race in Indianapolis. Very clean, nice sized room. New style door locks make it easier to enter the room. I will stay here again! Will try the breakfast food in the morning!

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Kari J, General Manager at Holiday Inn Express Hotel & Suites Indianapolis North, responded to this review

Hey j2donk! I just wanted to take a moment to thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us so much that we earned a 5 star rating from you before your stay was even complete! It is very rewarding when we hear that our guests feel that way and I... More 

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64 photos of this hotel

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Hotel & grounds (15)
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Bathroom (8)
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Pool/beach area (4)
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Other (9)
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