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Hampton Inn & Suites Indianapolis/Brownsburg

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41 Maplehurst Drive, Brownsburg, IN 46112
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Hampton Inn & Suites Indianapolis/Brownsburg
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Hampton Inn & Suites Indianapolis/Brownsburg
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220 reviews from our community

Traveler rating
    145
    48
    17
    6
    4
See reviews for
90
46
11
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • German first
  • Portuguese first
  • Any
English first
  • All months
    (220)
  • Mar-May only
    (82)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (57)
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    (36)
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Indianapolis, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

They had increased the rate to $200.00 a night due to the Indianapolis 500. I was assured on 2 occasions before my stay that the pool was in working condition. Later that night, we found out the pool was out of service. The only reason we chose this hotel was because of the location and the pool, and we got... More 

Review collected in partnership with Hampton

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Marion, IA
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here to attend the Indy 500. We really like the location - not too far from the track and plenty of restaurants nearby as well as a Walmart for the stuff you inevitably forget. Prices at all hotels in this area are raised on a race weekend. Bathroom had a walk-in shower. Looked like the area around the door... More 

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United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Hampton's physical plant in Brownsburg is quite nice just don't get a room on the freeway side. A bit noisy. The people are close to useless. Attendants show no sign of interest in what they are doing, offer no help in resolving issues, seem more interested in talking on the phone. Don't expect Four Season service but I do expect... More 

Review collected in partnership with Hampton

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Lindsay P, General Manager at Hampton Inn & Suites Indianapolis/Brownsburg, responded to this review

Don P, I would like to sincerely apologize for the unsatisfactory stay you experienced due to the customer service you received while you were here. I assure you, this is not typical here at the Hampton Inn & Suites in Brownsburg and will be addressed immediately with the appropriate staff. We want to ensure each and every guest is given... More 

Carmel, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The prices were raised. Not worth the value. The front desk upon arrival were not very pleasant. Would not recommend because of price increase. The rooms were nice but the staff was very unfriendly. 200 characters is way to much time to spend on this survey

Review collected in partnership with Hampton

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Lindsay P, General Manager at Hampton Inn & Suites Indianapolis/Brownsburg, responded to this review

Joseph D, Thank you for taking the time to complete a review of our hotel. I am very sorry that you were not satisfied with the rate you booked and that you received unpleasant service from our front desk staff. Guest satisfaction is our number one priority here at the Hampton Inn & Suites in Brownsburg and I assure you,... More 

Plymouth, IN
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was very nice for our couples getaway weekend. There was a very loud group of people in the room next to ours that woke us up around midnight, but, 1 call to the desk and the noise was taken care of almost immediately. My only complaint is that even though all the rooms are smoke free, at some... More 

Review collected in partnership with Hampton

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Lindsay P, General Manager at Hampton Inn & Suites Indianapolis/Brownsburg, responded to this review

Thank you so much for you review of our hotel! I am very sorry about the noise next door to you that woke you up but am glad to hear that the front desk acted promptly and had the noise taken care of almost immediately. I apologize for your rooming smelling slightly of smoke. I can assure you, this will... More 

Boston, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you stay here - DO NOT stay in a room on the odd side. I was in room 409 and the highway was right under my window. The 18 wheelers at night were just too much. Otherwise, the room was clean and what you'd expect at a Hampton Inn.

Was this review helpful? Yes
Lindsay P, General Manager at Hampton Inn & Suites Indianapolis/Brownsburg, responded to this review

BostonGal007, We appreciate the review of your recent stay! I would like to sincerely apologize for the inconvenience caused to you due to the Interstate noise. I can completely understand how this would make for a difficult nights sleep. I truly hope you will consider giving us another chance to exceed your expectations should you ever need hotel accommodations in... More 

Danville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The service and appearance of the room and lobby was great. The staff was very friendly. Breakfast choices were good but the hot food needed to be hotter. The pool was very clean and nice and warm. I called to question items on the bill and the lady was very nice.

Review collected in partnership with Hampton

Was this review helpful? Yes
Lindsay P, General Manager at Hampton Inn & Suites Indianapolis/Brownsburg, responded to this review

Becky A, Thank you for taking the time to complete a review of our hotel. Your feedback is greatly appreciated. I am so glad you enjoyed your recent stay with us. Thank you for your comments regarding our staff and appearance of the guest rooms and lobby! We hope to see you again next time you make a trip to... More 

Wappapello, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We've stayed at this hotel several times and LOVE how professional and accommodating the staff are! This hotel is extremely clean and very convenient. I love the staff and the size of the suites, while my husband likes the fast internet and comfy beds. We visit Indy regularly and only stay at this hotel!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Lindsay P, General Manager at Hampton Inn & Suites Indianapolis/Brownsburg, responded to this review

Jennifer K, Thank you for review of our hotel! We truly appreciate your continued loyalty to our property. Thank you for your kind comments regarding each aspect of your stay. I am thrilled to hear how much you love our professional staff and comfy beds and how much your husband loves the fast wifi! We look forward to seeing you... More 

Downers Grove, Illinois
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 21, 2015

Right off 74 14 miles from Indy and way better value. And there is a brew house a 1/2 mile away! Staff are very accommodating, giving me a sheet with all the restaurants in the area complete with directions and type of food. Rooms are just like Hamptons always are, clean fresh and comfortable.

Was this review helpful? Yes
Lindsay P, General Manager at Hampton Inn & Suites Indianapolis/Brownsburg, responded to this review

Thank you for your review of our hotel. My team and I are very appreciative of your feedback. I am glad you thoroughly enjoyed your stay with us and that our team members were able to provide your with a variety of restaurants in the area along with driving directions. Thank you for your kind comments regarding our clean, fresh... More 

Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed April 16, 2015

This Hampton Inn is very close to the interstate and if you are in an odd numbered room you hear a lot of traffic noise and some vibrations from the road. Very clean hotel and staff was pleasant. Nice swimming pool, and breakfast had quite a variety to choose from.

Was this review helpful? Yes
Lindsay P, General Manager at Hampton Inn & Suites Indianapolis/Brownsburg, responded to this review

Jayne H, Thank you for your review of our hotel. We truly appreciate your feedback as this is one of the most reliable ways to ensure our guests are satisfied with their stay. That being said, I would like to sincerely apologize for the inconvenience caused to you during your stay due to the Interstate noise. I can completely understand... More 

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