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Holiday Inn Express Bloomington

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117 S Franklin Road, Bloomington, IN 47404
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Holiday Inn Express Bloomington
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243 Reviews from our TripAdvisor Community

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Traveler rating
    173
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Chicago, Il
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My stay here might have been a good experience if it weren't for the most obnoxious inconsiderate rude housekeeper I have ever come across while staying at a hotel. Loud talking in the halls that did not dissipate the entire morning. A dead hang up call, which I'm convinced was the housekeeper trying to rush us out of the room... More 

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

We deeply regret the issues that you experienced during your stay with us. Your comments have been shared with the executive housekeeper who will reinforce through one on one training the proper procedures in any instances involving Do Not Disturb rooms. We take great pride in our hotel and the service we provide, and were very sorry to see what... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel staff went above and beyond our expectations. I was there with a 5th grade girls basketball team and the staff catered to our every need. I would definitely recommend this hotel. The breakfast and afternoon reception was excellent

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

ThOwn Thank you for choosing our hotel for your team's stay and then taking the time to post your comments sharing your experience with others. We were very pleased to see how much you enjoyed the accommodations, the amenities as well as the service provided by the entire team. We look forward to seeing you again soon. Marilyn Edwards Owner/Revenue... More 

Hampton, Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

I can't say enough about the customer service at this hotel. The staff was very welcoming and extremely accommodating. We travelled with a 5th grade basketball team. The amenities were great. Not only is there a daily complimentary breakfast , but also a complimentary evening manager's reception to include a meal and adult beverages. We had a great time, would... More 

Was this review helpful? Yes
marilyn1714, General Manager at Holiday Inn Express Bloomington, responded to this review

Thank you for taking the time out to give us such a stellar review! We really strive to give our guests a memorable stay. We are so pleased that we made such an impression on you during your stay with us. I will pass this along to our staff so they can pat themselves on the back for a job... More 

Des Moines, Iowa
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly and helpful staff make this hotel a nice place to rest and refuel. The suite was newly redecorated and comfortable. The breakfast selections are hearty and healthful; the breakfast section of the lobby is easy to navigate and comfortable to read the paper and eat.

Was this review helpful? Yes
marilyn1714, General Manager at Holiday Inn Express Bloomington, responded to this review

Thank you so much for the great review. We really value the comments we receive from our guests. I will share this with our staff so they can take pride in a job well done. We hope to see you again in the future. More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stay frequently at HIEx hotels, and this was the best property I have visited yet. Clean, spacious, and welcoming staff. The breakfast common area was very warm and inviting. The only downside is that the location is not convenient to downtown or the IU campus. However, it is within walking distance of the movie theatre and several restaurants.

Was this review helpful? Yes
marilyn1714, General Manager at Holiday Inn Express Bloomington, responded to this review

Thank you for taking the time out to give us such a great review. We really strive to make an impression on our guests and ensure they have a great experience. We are so happy to hear you had such a memorable stay with us. We hope to see you again in the future! More 

Menomonee Falls, Wisconsin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a nice stay at the hotel. Checked in nicely with the hostess and got to the room to find that it was not cleaned. So when back down and got the issue resolved quickly. Not a problem and things like this happen. The young lady was very apologetic and surprised. Got to another room and it was fine. I... More 

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

Thank you for taking the time out to reply on your stay with us. I am glad we were able to take care of our mishap quick and efficiently. We appreciate your understanding and glad you enjoyed the breakfast and the service by the staff. We look forward to seeing you again soon! More 

Fort Myers, Florida
1 review
5 of 5 stars Reviewed 5 weeks ago

A wonderful hotel that serves a great breakfast with all the trimmings 7 days a week. Monday thru Thursday they also serve a couple of entrees from 6pm till 8 pm. which includes soft drinks & 20 different kinds of bottled beer. The rooms are spacious & the service was excellent. When staying in the Bloomington area this hotel is... More 

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

Thank you so much for your awesome comments! We are very pleased you enjoyed your stay with us and that we made it memorable. We do take great pride in making sure our guests walk away smiling. Hope to see you again in the furture! More 

indiana
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 18, 2015

This is a very nice hotel with an outstanding indoor pool. The breakfast is standard scrambled eggs, bacon, and biscuits and gravy. Love the pancake machine. Evening reception on weekdays included chicken salad, potato salad, fruit and chips. There are many restaurants across the street including Cheddars and Texas Roadhouse. Very highly recommended.

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

Thank you very much for taking the time to post your comments after your recent stay with us. We were pleased to see how much you enjoyed your accommodations as well as the indoor pool area. We hope to remain your hotel of choice in the Bloomington area. Marilyn Edwards Owner/Revenue More 

Indiana
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed May 10, 2015

My family and I just returned from my daughter's graduation at Indiana University. This is the hotel I have stayed at 3-4 times in the last 4 years. It is so expensive that I can't afford to visit her more than once per year. Don't misunderstand this. The hotel is a nice Holiday Inn and Express Suites, however I always... More 

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

We thank you very much for your kind comments regarding the accommodations and amenities that we provide, and appreciate the fact that based on the cleanliness of the hotel and service provided you felt our hotel is worthy of a 5 star review. We apologize that you were disappointed in the room rates and policy requirements in Bloomington over IU... More 

1 review
5 of 5 stars Reviewed April 17, 2015 via mobile

I was in Bloomington for business for two weeks and had the utter pleasure of staying at this incredibly accommodating Holiday Inn. The staff are hospitable, kind and very personable; the housekeeping service is unbelievably diligent; and the manager knows how to turn your short stay in a foreign place into a comfortable vacation-esque leisure, even if you are there... More 

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

Thank you for choosing our hotel for your extended stay in Bloomington. We were so pleased to read your comments and see how much you enjoyed your stay with us, we appreciate you sharing your experience there with others. We hope to remain your hotel of choice in the area. Marilyn Edwards Owner/Revenue Manager More 

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