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All 23 Bloomington hotels

Holiday Inn Express Bloomington

3.0 of 5 Hotel   |   117 S Franklin Road, Bloomington, IN 47404
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87%
Ranked #3 of 23 Hotels in Bloomington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
tim o Bloomington, Indiana
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207 reviews from our community

Traveler rating
    144
    37
    15
    6
    5
See reviews for
84
29
11
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Bloomington, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel is the best in bloomington. The staff is so friendly and go out of there way to make sure the guest has the best experience. Would like to say thanks to the front desk staff.Jackie,Kelly,rachael,julie, linda and dawn. This hotel also offers a managers special to include hot food and complimentary beer and wine. Alexis, sue and ashley... More

Was this review helpful? Yes 1
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

How rewarding it was for the staff to see your comments, we thank you very much for your mention of the superior customer service that you experienced during your stay. We were pleased to see how much you enjoy the complimentary Manager's Reception in the evenings, and hope to see you again very soon. Marilyn Edwards Owner/Revenue Manager More

Pensacola, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Visited Bloomington, IN and spent 5 nights at the Holiday Inn Express - Fantastic! Labor Day weekend, college soccer and football, town packed. Room perfect, food great although a little slow in coming, however, the place was packed so we're prepared to overlook that. We'll go back to the same hotel in December. Restaurants just across the road, Cheddars, Golden... More

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

We appreciate you choosing our hotel when in Bloomington over the Labor Day weekend, and thank you for taking the time to share your experience there with others. We were very pleased to see how much you enjoyed your stay, and look forward to seeing you in December. Marilyn Edwards Owner/Revenue Manager More

Minneapolis, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights while we moved our son into the dorms at IU. While the hotel is not walking distance to the campus, it takes less than 10 minutes to get there by car. I have to say that this is the nicest Holiday Inn Express I've ever stayed at anywhere. The staff were extremely friendly and... More

Was this review helpful? Yes 1
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

How rewarding it was for the staff to read you glowing comments, we thank you for sharing your recent experience at our hotel with others. We were pleased to see that our location, accommodations, free breakfast and evening manager's reception was just what you were looking for. We hope to see you often over the next four years, as your... More

Naperville, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here when we dropped our son off at IU. We were thrilled with this hotel. The front desk staff was very personable & friendly. The rooms are spacious (we booked a King with a sleeper). The decor was beautiful and made you feel like you were in a luxury hotel. The shower pressure on the 4th floor was... More

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

Thank you for choosing our hotel when in Bloomington to drop your son off at Indiana University. We were so pleased to see how much you enjoyed your accommodations, as well as the service that you received. We are honored to be your hotel of choice in the area, and look forward to seeing you often over the next four... More

Indianapolis, Indiana
Top Contributor
54 reviews 54 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 7, 2014

The first time we went here a few years ago we were not impressed. Truthfully my husband could not remember why. I thought it was because there were a lot of unruly teenagers there and the jacuzzi suite tub was not that large. This time my husband had to go to Bloomington for business so he decided to stay here.... More

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

We appreciate you choosing our hotel once again when traveling to Bloomington, and thank you for sharing your experience with others. We sincerely apologize again for the housekeeping issues that you experienced during your stay, as there is no excuse. We hope that you will consider staying with us again, giving us a chance to exceed your expectations. Marilyn Edwards... More

Atlanta, Georgia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

Hotel was clean and cleaning staff was awesome. Other staff at front desk could of been alittle more better with customer service and niceness. At times they were snappy and rude. Breakfast Staff very friendly and inviting. Food was decent. Whirlpool was broken over half the time that we stayed and the ice machine was broken on third floor. Internet... More

Was this review helpful? Yes 1
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

Thank you very much for posting your comments, as our guest feedback is very important to us. We appreciate your kind comments regarding the housekeeping service provided, but were disappointed to see that you had Internet issues. We will look into the connectivity with our provider and ensure that the service is strong- we thank you for letting us know... More

Halifax, Canada
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 29, 2014

I know that HIE is not a luxury chain, but in general it should be a clear cut above, say, Comfort Inn. It's certainly noticeably more expensive in general. This one had ok rooms and furnishings, but numerous small issues that seemed to point to general understaffing. Various mechanical breakdowns happened during our stay--elevator failure, dryer failure (they have laundry... More

Was this review helpful? Yes 1
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

I sincerely apologize for the issues that you experienced during your recent stay with us. We strive to exceed our guest's expectations, and it is disappointing to see that this was certainly not the case during your stay. We hope that you will consider staying with us again, please contact our GM, Dawn Crawford, and she will personally take care... More

Indiana
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed July 28, 2014

I was really impressed with the check-in process at this hotel. It was quick and efficient. I was upgraded to a suite due to my IHG status so that was really fun..and I didn't have to ask, they just upgraded automatically. At first glance the room was beautiful...upon unpacking and looking a little closer I noticed the carpeting could have... More

Was this review helpful? Yes 1
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

Thank you very much for your kind comments regarding the accommodations, the free breakfast as well as the manager's reception, as we sincerely appreciate our guest feedback. We apologize for the housekeeping issues that you experienced in your room, as there is no excuse. We hope that you will consider staying with us again in the future. Marilyn Edwards Owner/Revenue... More

San Antonio, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2014

We spent three nights here for our family reunion recently and the hotel could not have been more accommodating. The staff was friendly, helpful, and always available. The rooms were well accented and comfortable. The hotel's breakfast offerings were some of the best quality we've had for a mid priced budget chain. I would recommend this hotel again in a... More

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

Thank you for selecting our hotel when in town for a family reunion, we sincerely appreciate your sharing your experience at our hotel with others. We were very pleased to see how much you enjoyed the stay, and hope to see you again very soon. Marilyn Edwards Owner/Revenue Manager More

Pataskala, Ohio
1 review
5 of 5 stars Reviewed July 12, 2014

Normally stay at another brand of inn, butthis Holiday Inn Express was more convient and at a good price. Room was super clean and had a fresh scent. Had no problem with noise. Staff very friendly. Breakfast were excellent. Breakfast area was always very clean Food was plentiful, fresh, and hot. Pat S. did a fantastic job of managing the... More

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

Thank you very much for your glowing comments, in particular your mention of the service received from Pat in the breakfast area. We were happy to see how much you enjoyed your stay, and hope that you will always choose the Holiday Inn Express brand for your future stays. Marilyn Edwards Owner/Revenue Manger More

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Additional Information about Holiday Inn Express Bloomington

Address: 117 S Franklin Road, Bloomington, IN 47404
Phone Number:
Location: United States > Indiana > Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Bloomington 3*
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Also Known As:
Holiday Inn Express Bloomington Hotel Bloomington
Holiday Inn Bloomington
Bloomington Holiday Inn Express

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