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Holiday Inn Express Bloomington

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117 S Franklin Road, Bloomington, IN 47404
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Holiday Inn Express Bloomington
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Holiday Inn Express Bloomington
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249 Reviews from our TripAdvisor Community

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Traveler rating
    174
    42
    18
    8
    7
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105
35
11
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (249)
  • Mar-May only
    (65)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (45)
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Hays, Kansas
Level Contributor
95 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

I was making a last-minute trip to Bloomington from Evansville. The HIE website wouldn't accept a reservation, but rooms showed as available. I called the hotel and was told that rooms were available, but I was transferred to the HIE Reservations line and spent ten minutes on hold before I gave up. I drove the two plus hours to the... More 

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

We are truly sorry for the experience you had trying to reserve a room at our Holiday Inn Express, Bloomington. We take great pride in our hotel and the service that we provide, it is most unfortunate that the website was not functioning as it should have, and that you were placed on hold for such a long period of... More 

Washington DC, District of Columbia
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Holiday Inn was a very convenient place to stay for our visit to Bloomington. My son is taking classes at IU for the summer, and it was only about a 5 minute drive to get to his place near campus. The hotel is large, and we were able to get a 2 bed suite which provided a pull-out sofa... More 

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

We sincerely appreciate you taking the time to post your comments after your recent stay at our hotel as your feedback is very important to us. We were pleased to see how much you enjoyed your quiet suite, and hope to see you again very soon. Marilyn Edwards Owner/Revenue manager More 

Cincinnati, Ohio
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is great for getting around. You can walk to a couple of restaurants across the street. My Thai restaurant is less then a mile away, along with other popular department stores. All I wanted was a cup of coffee before I left for work....needless to say, I passed it up that morning. The nightly dinner isn't bad. Included... More 

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

Thank you very much for your comments and honest feedback, as our guest input is so important to us. We are very sorry that your room was not found in the condition it should have, the housekeepers are being refreshed continuously with one on one training to help ensure this type of experience is not repeated. We hope that you... More 

stevensville, MI
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On first blush, this is your typical Holiday Inn Express. Free breakfast (yeah!), comfy bed (yeah!), clean bathrooms (yeah!). My experience of this was drastically changed when I went to check the room before leaving (my teen daughter was with me, and tends to leave things behind). So, checking under things. This is what I found: 1 flipflop, heavily used,... More 

Was this review helpful? Yes 1
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

Thank you very much for taking the time to post your comments after your recent stay with us as our guest feedback is so important to us. We take great pride in our hotel and sincerely apologize that you did not see us at our best. The entire staff has seen your comments- the housekeepers do attend continuous one on... More 

Rome, Indiana
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is the 2nd stay with HIE in Bloomington and once again was happy from the moment I checked in until I checked out: Friendly staff, clean rooms and great extras. The manager's reception is such a nice addition that makes this hotel stand out when in Btown.

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

We sincerely appreciate you taking the time to post your comments after your recent stay with us. We are honored to be your hotel of choice in the area, and were happy to see how much you enjoy the complimentary Manager's Reception in the evenings. We look forward to seeing you again very soon. Marilyn Edwards Owner/Revenue Manager More 

Virginia Beach, Virginia, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay at a number of hotels due to my work. I must say, you don't get many that give you dinner 4 days out of the week and call it "manager's reception" COMPLETE WITH COCKTAILS. (I didn't partake of that, boss). Rooms were clean and the common areas were well kept. I do wish you had more control over... More 

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

Thank you very much for your kind comments, we were very pleased to see how much you enjoyed the accommodations as well as the amenities that we provide, in particular the complimentary Manager's reception in the evenings. We look forward to seeing you again very soon. Marilyn Edwards Owner/Revenue Manager More 

Chicago, Il
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed June 28, 2015

My stay here might have been a good experience if it weren't for the most obnoxious inconsiderate rude housekeeper I have ever come across while staying at a hotel. Loud talking in the halls that did not dissipate the entire morning. A dead hang up call, which I'm convinced was the housekeeper trying to rush us out of the room... More 

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

We deeply regret the issues that you experienced during your stay with us. Your comments have been shared with the executive housekeeper who will reinforce through one on one training the proper procedures in any instances involving Do Not Disturb rooms. We take great pride in our hotel and the service we provide, and were very sorry to see what... More 

1 review
5 of 5 stars Reviewed June 27, 2015 via mobile

The hotel staff went above and beyond our expectations. I was there with a 5th grade girls basketball team and the staff catered to our every need. I would definitely recommend this hotel. The breakfast and afternoon reception was excellent

Was this review helpful? Yes
marilyn1714, Owner at Holiday Inn Express Bloomington, responded to this review

ThOwn Thank you for choosing our hotel for your team's stay and then taking the time to post your comments sharing your experience with others. We were very pleased to see how much you enjoyed the accommodations, the amenities as well as the service provided by the entire team. We look forward to seeing you again soon. Marilyn Edwards Owner/Revenue... More 

Hampton, Virginia
1 review
5 of 5 stars Reviewed June 27, 2015

I can't say enough about the customer service at this hotel. The staff was very welcoming and extremely accommodating. We travelled with a 5th grade basketball team. The amenities were great. Not only is there a daily complimentary breakfast , but also a complimentary evening manager's reception to include a meal and adult beverages. We had a great time, would... More 

Was this review helpful? Yes
marilyn1714, General Manager at Holiday Inn Express Bloomington, responded to this review

Thank you for taking the time out to give us such a stellar review! We really strive to give our guests a memorable stay. We are so pleased that we made such an impression on you during your stay with us. I will pass this along to our staff so they can pat themselves on the back for a job... More 

Des Moines, Iowa
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 23, 2015

Friendly and helpful staff make this hotel a nice place to rest and refuel. The suite was newly redecorated and comfortable. The breakfast selections are hearty and healthful; the breakfast section of the lobby is easy to navigate and comfortable to read the paper and eat.

Was this review helpful? Yes
marilyn1714, General Manager at Holiday Inn Express Bloomington, responded to this review

Thank you so much for the great review. We really value the comments we receive from our guests. I will share this with our staff so they can take pride in a job well done. We hope to see you again in the future. More 

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