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TownePlace Suites Bloomington

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105 South Franklin, Bloomington, IN 47404
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TownePlace Suites Bloomington
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TownePlace Suites Bloomington
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147 reviews from our community

Traveler rating
    82
    42
    12
    6
    5
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69
6
9
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (38)
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Steger, Illinois
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I were in Bloomington for several reasons, and as we had stayed here years ago, we decided to stay here again. After a few hiccups, we settled into our room. The staff, especially Aly and Stacy, were not only accommodating and helpful, but they bring a new meaning to courtesy and kindness. At times I felt as... More 

Was this review helpful? Yes
Stacey K, Manager at TownePlace Suites Bloomington, responded to this review

Sue, Thanks so much for your review! We are ecstatic that you enjoyed your experience here, especially the staff service! Staff service is something we pride ourselves on and we set a high bar for guest experience. We look forward to serving you again very soon and we wish you the best of travels in 2015! Sincerely, Andrew Kelly Guest... More 

Chicago
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I am a platinum member at Marriott (I travel a ton). the staff here is the best I have ever encountered at any hotel anywhere in the US. They are far better than the JW in Indianapolis. From housekeeping to the front desk, everyone was amazing. The room is what you would expect, average. Doesn't matter. Staff makes up for... More 

Was this review helpful? Yes
Stacey K, Manager at TownePlace Suites Bloomington, responded to this review

Kerry, Thank you very much for your recent review of our hotel! We always love reading guest responses because they let us know which areas we need to work on in order to continue providing excellent service. We are very pleased that you enjoyed your experience here, especially the staff service! Everything we do here is geared towards making your... More 

United States
Top Contributor
102 reviews 102 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

This property is a little older. The newer versions are laid out a little bit better. However, the staff is very friendly and keep the place in good shape. The gym has nice equipment but no room for weights or mats.

Was this review helpful? Yes
Stacey K, Manager at TownePlace Suites Bloomington, responded to this review

NHdad, Thank you very much for your review of our hotel! We always look forward to reading guest responses because they let us know which areas we need to work on in order to continue providing excellent service. We are very pleased that you enjoyed your experience here, especially the staff service and condition of the property. We look forward... More 

Carlsbad, California
Top Contributor
66 reviews 66 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 21, 2014

Let me say that I am a long time Marriott Rewards member and always seek them out when possible. This was no exception as my daughter is at IU and it was Parents Weekend. The hotel is a touch out of the way but I was grateful to find something nice in town and it wasn't too far- maybe a... More 

Was this review helpful? Yes
Stacey K, Manager at TownePlace Suites Bloomington, responded to this review

LJucha, Thanks very much for your recent review of our hotel! We always love hearing from our guests because they let us know which areas we need to work on in order to continue providing excellent service. We're very pleased that you enjoyed your experience here and your proximity to Kirkwood restaurants. We look forward to serving you again later... More 

Weston, Connecticut
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 12, 2014

We checked in late on Friday night of IU Parent's weekend, and just as we started to provide our details to Jared at the front desk, his computer shut down. About the same time, a few more families arrived to check in. There was one individual who continued to give Jared a difficult time, but he remained calm, reassured all... More 

Was this review helpful? Yes
Stacey K, Owner at TownePlace Suites Bloomington, responded to this review

Koco, Thanks so much for your lovely review! We're glad that you were impressed with Jared and his professionalism - he's one of our best associates! We're very pleased that you enjoyed our staff service overall during your experience here. We pride ourselves on providing top notch service! We look forward to serving you again in the near future and,... More 

Lacey, Washington
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 5, 2014

I am an occasional leisure traveler, and on this journey I stayed for 14 days at the Towneplace Suites in Bloomington. If a hotel could get a better grade than “Excellent” I would give it. The people behind the front desk were genuinely warm and friendly. The housekeeping and maintenance staff were professional and nice. My room was on the... More 

Was this review helpful? Yes
Stacey K, Manager at TownePlace Suites Bloomington, responded to this review

Dear VintageGirlScout, Thank you So much for your amazingly wonderful review of our hotel. It brings all of the staff great pleasure that we were able to meet all of your needs and exceed your expectations. We strive to provide all of our guests with a unique and carefree experience. I have read your review to all of the staff... More 

Indiana
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 3, 2014

The TownePlace might be a little older than some, but it was clean, comfortable, and affordable. Our room even had a small kitchen which would have been nice if we were staying for several days. The staff was great and the free breakfast in the morning was typical for hotels with plenty of options to choose from.

Was this review helpful? Yes
Stacey K, Manager at TownePlace Suites Bloomington, responded to this review

Dear SnowBirds2, Thank you for your wonderful review of our hotel for your recent stay. Everyone in our team strives to provide our guests with a flawless and great experience during their visit to Bloomington. I'm delighted you were able to take advantage of our amenities and hopefully you will be able to utilize our fully-equipped kitchen with stove top... More 

Bloomington, Indiana
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

I've been in the USAF for over 18 years and have stayed in hotels all over the world---the customer service at this hotel is, in a word: "OUTSTANDING"! I was recently reassigned to Bloomington IN for an assignment and due to some misfortunate events in securing a house, ended up spending over a month here, and the staff there did... More 

Was this review helpful? Yes
Stacey K, Manager at TownePlace Suites Bloomington, responded to this review

Dear Roy and little angels, Thank you Very much for the wonderful review. The pleasure was all ours having you stay with us, we truly will miss you and your family. Congradulations on your new home and we wish you and your family all the best. I have shared your review with the staff and they really appriciate your kind... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed October 1, 2014

Several friends from our sorority met in Bloomington for a weekend. This hotel was perfect as it slept 6. Easy drive to the stadium for tailgating & football. Easy to get a cab for ride downtown for dinner & drinks. Clean rooms, comfy beds & great hotel staff all made the stay very enjoyable.

Was this review helpful? Yes
Stacey K, Manager at TownePlace Suites Bloomington, responded to this review

Dear Valued Guest, Thank you so much for your recent review of our hotel and staff. Everything we do is aimed at providing you with an enjoyable, comfortable and convenient stay. We hope that is your travels bring you back to Bloomington you will choose to stay with us again! Sincerely, TownePlace Suites Staff - Bloomington, IN More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014

Great stay. Definitely recommend. We are used to staying in pricier hotels and we were not sure but I must say we were so delighted with our room and stay. The staff, from front desk at check in to housecleaning staff, were exceptionally friendly and helpful. Room was clean. We expected only a continental breakfast but to our pleasant surprise... More 

Was this review helpful? Yes 1
Stacey K, Manager at TownePlace Suites Bloomington, responded to this review

Thank you for taking the time to review us and give us your feedback. We are delighted that your stay with the TownePlace Suites Bloomington was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More 

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