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Quality Inn

2.0 of 5
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1100 W. Rappel Drive, Bloomington, IN 47404
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1 room 1 adult
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77 Reviews from our TripAdvisor Community

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Fort Wayne, Indiana
1 review
4 of 5 stars Reviewed 1 week ago

Room was clean and comfortable, and fairly quiet (could hear people in hall, but not from the other rooms). Bed was super comfy. Same woman working desk when we checked in and out, she was friendly and seemed very knowledgeable about the area and recommended a restaurant that we really enjoyed. The overnight guy was less impressive, gruff and uninterested,... More 

Helpful?
Thank familygal600
gm_in120, General Manager at Quality Inn, responded to this review

Thank you very much for your kind comments, it was our pleasure to assist you any way we could during your visit. We were happy to see that you found the hotel to be both clean and comfortable, and that you appreciated the service provided by the staff. We hope to see you again very soon. Amit Patel General Manager More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Had a great stay.... Great view from the balcony, great customer service with front desk and housekeeping aleo hd a GREAT free breakfast with lots of variety.... I will definitely stay at Quality Inn again.....

Helpful?
Thank john c
gm_in120, Guest Relations Manager at Quality Inn, responded to this review

Thank you very much for your kind comments, it was our pleasure to assist you any way we could during your visit. We were happy to see that you found the hotel to be both clean and comfortable, and that you appreciated the service provided by the staff. We hope to see you again very soon. Sara Guest Relations Department More 

Mishawaka, IN
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 22, 2015

We used to manage a retirement community in Bloomington, and we like to come back to visit the residents every now and then. It is likely we will make this hotel our new "home base" for future visits. While we lived in Bloomington, we were constantly impressed by the exceptional customer service we received. It seems as if the whole... More 

Helpful?
1 Thank ScottieInDaHouse
gm_in120, Guest Relations Manager at Quality Inn, responded to this review

Thank you very much for your kind comments, we were very pleased to see how much you enjoyed your accommodations as well as the service provided. We appreciate your feedback, and hope to see you again very soon. More 

Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed December 17, 2015 via mobile

I was lured in by the low price. First was the snoring front desk attendant when I arrived. He also seemed high on something. He almost forgot to take my payment. He was a bit rude, being interrupted from his sleep and all, and afterwards promptly went back to sleep. The rooms were OK, not bad at all. The only... More 

Helpful?
1 Thank Penpen89
gm_in120, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your candor and we work diligently to address all guest concerns in a timely manner. I do hope you will give my hotel another chance when you come to Bloomington. Thank you and Safe Travels! More 

Travelers are raving about these Bloomington hotels

Midway, Arkansas
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 17, 2015

I enjoyed my stay here-the Front Desk Attendant was friendly and gave good directions to the local area. It is in a great location, although the entrance is a little tricky-I turned onto Rapel Drive instead of the Hotel entrance-better signage is needed. The room was clean, spacious and quiet. The bedding was wonderful. I really enjoyed the pool and... More 

Helpful?
Thank ArkansasEagle
gm_in120, General Manager at Quality Inn, responded to this review

We were pleased to see that you enjoyed your stay, we look forward to your next visit. More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed December 14, 2015 via mobile

We had a great stay at this hotel,larger and clean rooms.staff were helpful.and finally breakfast was excellent.only problem we had there is no elevator. Close to IU.we also enjoyed Oliver winery. Looks like newly renovated. And two thumbs up for service.

Helpful?
Thank mayarodriguez
gm_in120, Guest Relations Manager at Quality Inn, responded to this review

Thank you very much for your comments and honest feedback, we appreciate you sharing your experience with others. We hope to see you again soon. More 

Walton, Indiana
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 24, 2015

We have stayed here before and as usual a very clean and friendly place to stay. The bed was quite comfortable almost as comfortable as my bed at home. The breakfast was filling and very good with biscuits and gravy, scrambled eggs, cereal and waffles with fresh fruit available. The coffee was excellent as well.

Helpful?
Thank guempelein
gm_in120, Manager at Quality Inn, responded to this review

Thank you very much for staying with us. It is our pleasure to serve you and we look forward to doing so in the future. I am happy you found a new home away from home in Bloomington. Safe Travels! More 

1 review
2 of 5 stars Reviewed September 15, 2015

Not up to other Quality Inns where we have stayed. Dismal looking lobby with philodendron strung around unattractively. Blinds stayed askew in breakfast area all the days we were there. Fewer breakfast items than other Quality Inns. Room carpet was filthy. Needed deep cleaning. In general did not reflect well for the Quality Inn brand. Corporate should review this motel.

Helpful?
Thank Elle P
gm_in120, Manager at Quality Inn, responded to this review

Thank you for your candor and we work diligently to address all guest concerns in a timely manner. I do hope you will give my hotel another chance when you come to visit Bloomington . Thank you and Safe Travels! More 

Green Bay, Wisconsin
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 10, 2015

The staff were all very nice that we interacted with. The pool and hot tub area is small, but it is kept clean. The room was clean and tidy. Breakfast was good. Only complaint was that the garbage cans were overflowing and people were piling their plates on top of the cans. I did ask the girl to empty the... More 

Helpful?
Thank 795Martin
gm_in120, Guest Relations Manager at Quality Inn, responded to this review

We sincerely appreciate your very kind comments and honest feedback. It was most rewarding for the staff to see that you found the hotel to be both clean and comfortable, and that you truly enjoyed the service provided by the entire team. We hope to remain your hotel of choice in the area. More 

Sugar Land, Texas
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 20, 2015

We stayed 4 nights during IU Checkin week and were pleased with the staff an amenities. Angie and Bill were professional, courteous and helpful. Prior to our arrival, I spoke with Sara Patel - owner - and requested a ground floor room for medical reasons. She assured me this would be no problem, and we had a wonderful room close... More 

Helpful?
1 Thank Anita R
gm_in120, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Management, More 

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