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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

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1200 N. Mittel Boulevard, Wood Dale, IL 60191 (Formerly Wyndham Garden)
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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
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308 reviews from our community

Traveler rating
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    60
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    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
See the most recent reviews
La Palma, CA, United States
1 review
5 of 5 stars Reviewed May 3, 2013

Easy in and out. Plenty of parking and nice open environs. Close to airport but very quiet even with planes taking off. Common areas very accessible and clean. Staff very friendly and will greet you with a smile. The cookies are to die for when you need a sugar rush. I will stay here again !

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

I'm glad to hear you renjoyed your stay! We look forward to seeing you again. I'm be sure to have a warm fresh baked chocolate chip walnut cookie waiting for you ! More 

Louisville, KY
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 29, 2013

Upon checking in (around 4:30 pm), the staff member checked to see if our room was clean--it wasn't, so we received another room. I don't know why we had to hear the back story from staff on getting our room ready. The room was fine - a suite actually with couch and second TV. The bathroom was clean but old--when... More 

Was this review helpful? Yes
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for taking the time to write. I'm sorry to hear that while pleasant, your stay wasnt excellent. Please be assured that your comments will be shared with my staff as it is our goal to exceed our guests expectations, everytime. I would like to invite you to stay with us again should your travels bring you back to... More 

San Diego, California
Contributor
15 reviews 15 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 25, 2013

Overall the experience was fine. The bathrooms were small a rather dated but worked. My main complaint was having the side door access deliberately locked from the outside whereby can't access it if you park on the side of the building, you have to drag your bags all the way around through the lobby, late at night perhaps limiting access... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you taking the time to write your review. Please be assured that I will personally see that each of the concerns you mentioned are addressed in a timely manner. Thank you again for your time and your business. I appreciate it ! More 

Peoria, Illinois
Contributor
19 reviews 19 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 23, 2013 via mobile

Good location just outside of the premium priced Ohare hotels. The shared areas of the hotel have been updated but the rooms are dated. The only accessible outlet was in the bathroom. Some of the fixtures in the room were broken.

Was this review helpful? Yes
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for sharing your experience with us. I hope that you will stay with us again in the near future and enjoy our newly remodeled guest rooms; all of which are scheduled to be completed this summer. Thank you for your business. I appreciate it! More 

A TripAdvisor Member
5 of 5 stars Reviewed April 22, 2013

Hotel services and accomodations are great I heard the gym is a little small, but other than that the lobby is gorgeous and the rooms are very nice. Need to request a refridgerator and/or microwave and pay an additional nightly fee which was a little odd. The staff is courteous and very helpful and the cookie you get upon checkin... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you! I'm glad to hear you enjoyed your stay with us. We look forward to seeing you again in the future. More 

San Diego, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 19, 2013

The Doubletree Hotel is in and industrial park area however it has a country atmosphere. There is a nice pond in the front of the hotel with resident Canadian Geese and the hotel is surrounded by trees. I will stay there again!

Was this review helpful? Yes
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for taking the time to complete your review of our hotel. I'm glad you enjoyed your stay with us. My staff and I look forward to seeing you again! Happy Traveling ! More 

Tampa, Florida
Top Contributor
58 reviews 58 reviews
32 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 17, 2013

The rooms were clean and comfortable. We got a great rate. The restaurant had good food and excellent service. The front desk was friendly and helpful. A bar that converts to a Starbucks in the morning. An excellent choice if you need to saty near Ohare, but don't want higher priced hotels

Was this review helpful? Yes
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for the kind words. I'm glad to hear you enjoyed your stay with us. We hope you return soon ! More 

Fort Wayne, United States
1 review
1 of 5 stars Reviewed April 16, 2013

Booked this hotel because of the reviews and pictures that were online and it was the worst experience ever in a hotel. Three different rooms all were dirty in some way, mostly coffee on the cupboard doors, the second room I almost fell because the celing was leaking, what the crap fix your rooms before you allow people to stay... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

First of all, thank you for your candid feedback of your stay with us. I appreciate you selecting our hotel. I understand that you were disappointed with some issues at our hotel specifically regarding the cleanliness of our hotel. I sincerely apologize that we did not meet expectations and I am actively working with our housekeeping team to ensure our... More 

1 review
5 of 5 stars Reviewed April 11, 2013

Overall the hotel is elegant and staff are very professional. Room was very reasonable. Bed and furniture looks new and clean, the bathroom was clean and organized, although the bathtub looked somewhat old. All in all, I enjoyed my stay at this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CCaskeyGM, Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for such a great review! My staff and I are glad you enjoyed your stay with us. We look forward to seeing you again the future! More 

Canal Winchester, Ohio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2013

a great experience all around, another great doubletree experience. when we return to the area we will definately stay here again! the hotel is a little dated, but very well maintained. thanks! great access to the highway, and many amenities very nearby.

Was this review helpful? Yes 1
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your kind words. I am so glad to hear we exceeded your expectations. We look forward to seeing you again during your next visit to the Wood Dale / Elk Grove Village area ! More 

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