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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

3.0 of 5
1200 N. Mittel Boulevard, Wood Dale, IL 60191 (Formerly Wyndham Garden)
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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
Ranked #1 of 2 hotels in Wood Dale
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86 reviews from our community

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Date Rating
wood dale, United States
1 review
3 of 5 stars Reviewed May 21, 2013 NEW

with the rate paid in the location, the service provided is sub-bar cross the board. The staff did not say and give me the internet information until I tried and failed myself and went to the front desk. The lamps in the living room are not working. The room service is good (clearness of bedding). The staff did not explain... More

Review collected in partnership with DoubleTree by Hilton

Waunakee, United States
1 review
4 of 5 stars Reviewed May 7, 2013

Stayed in a 2 room suite with my family of 5 (three kids under 5) and found plenty of room for an inflatable mattress with minimal furniture rearrangement. The waiter at breakfast was more than accommodating when we requested food on the go, as well for a sit down meal the following morning. Travel to Woodfield mall was a breeze,... More

Review collected in partnership with DoubleTree by Hilton

CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review
May 17, 2013

Thank you so much for your review. I'm glad to hear you enjoyed your stay with us. We look forward to seeing you again in the near future! More

jericho, United States
1 review
5 of 5 stars Reviewed May 6, 2013

Very polished, clean, and healthy appearance of amenities. Bed, linens, and pillows look great, but not too comfortable. However, very clean. Excellent lobby, bar and lounging area. Very condusive for a business trip. Breakfast is excellent. I will definitely stay again.

Review collected in partnership with DoubleTree by Hilton

CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review
May 17, 2013

Thank you for the kind words. I'm glad you enjoyed your stay with us. We look forward to seeing you again in the future! More

La Palma, CA, United States
1 review
5 of 5 stars Reviewed May 3, 2013

Easy in and out. Plenty of parking and nice open environs. Close to airport but very quiet even with planes taking off. Common areas very accessible and clean. Staff very friendly and will greet you with a smile. The cookies are to die for when you need a sugar rush. I will stay here again !

Review collected in partnership with DoubleTree by Hilton

CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review
May 17, 2013

I'm glad to hear you renjoyed your stay! We look forward to seeing you again. I'm be sure to have a warm fresh baked chocolate chip walnut cookie waiting for you ! More

Louisville, KY
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 29, 2013

Upon checking in (around 4:30 pm), the staff member checked to see if our room was clean--it wasn't, so we received another room. I don't know why we had to hear the back story from staff on getting our room ready. The room was fine - a suite actually with couch and second TV. The bathroom was clean but old--when... More

CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review
May 17, 2013

Thank you for taking the time to write. I'm sorry to hear that while pleasant, your stay wasnt excellent. Please be assured that your comments will be shared with my staff as it is our goal to exceed our guests expectations, everytime. I would like to invite you to stay with us again should your travels bring you back to... More

San Diego, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 25, 2013

Overall the experience was fine. The bathrooms were small a rather dated but worked. My main complaint was having the side door access deliberately locked from the outside whereby can't access it if you park on the side of the building, you have to drag your bags all the way around through the lobby, late at night perhaps limiting access... More

Review collected in partnership with DoubleTree by Hilton

CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review
April 26, 2013

Thank you taking the time to write your review. Please be assured that I will personally see that each of the concerns you mentioned are addressed in a timely manner. Thank you again for your time and your business. I appreciate it ! More

Peoria, Illinois
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 23, 2013 via mobile

Good location just outside of the premium priced Ohare hotels. The shared areas of the hotel have been updated but the rooms are dated. The only accessible outlet was in the bathroom. Some of the fixtures in the room were broken.

CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review
April 26, 2013

Thank you for sharing your experience with us. I hope that you will stay with us again in the near future and enjoy our newly remodeled guest rooms; all of which are scheduled to be completed this summer. Thank you for your business. I appreciate it! More

A TripAdvisor Member
5 of 5 stars Reviewed April 22, 2013

Hotel services and accomodations are great I heard the gym is a little small, but other than that the lobby is gorgeous and the rooms are very nice. Need to request a refridgerator and/or microwave and pay an additional nightly fee which was a little odd. The staff is courteous and very helpful and the cookie you get upon checkin... More

Review collected in partnership with DoubleTree by Hilton

CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review
April 26, 2013

Thank you! I'm glad to hear you enjoyed your stay with us. We look forward to seeing you again in the future. More

San Diego, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 19, 2013

The Doubletree Hotel is in and industrial park area however it has a country atmosphere. There is a nice pond in the front of the hotel with resident Canadian Geese and the hotel is surrounded by trees. I will stay there again!

CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review
April 28, 2013

Thank you for taking the time to complete your review of our hotel. I'm glad you enjoyed your stay with us. My staff and I look forward to seeing you again! Happy Traveling ! More

Tampa, Florida
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 17, 2013

The rooms were clean and comfortable. We got a great rate. The restaurant had good food and excellent service. The front desk was friendly and helpful. A bar that converts to a Starbucks in the morning. An excellent choice if you need to saty near Ohare, but don't want higher priced hotels

CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review
April 26, 2013

Thank you for the kind words. I'm glad to hear you enjoyed your stay with us. We hope you return soon ! More

 
 
 
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Additional Information about DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

Also Known As:
Wood Dale Doubletree
Doubletree Hotel Chicago
Doubletree Wood Dale
Address: 1200 N. Mittel Boulevard, Wood Dale, IL 60191 (Formerly Wyndham Garden)
Phone Number:
Region: United States > Illinois > DuPage County > Wood Dale
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Wood Dale
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
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