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All 2 Wood Dale hotels

Courtyard Chicago Wood Dale/Itasca

3.0 of 5 Hotel   |   900 N Wood Dale Road, Wood Dale, IL 60191
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Ranked #2 of 2 hotels in Wood Dale
A recent review
4 of 5 stars reviewed 2 days ago
Dan F Chesterfield, United Kingdom
  • Overview
  • Reviews (75)
  • Photos (44)
  • Amenities
  • Q&A (1)
  • Room tips (13)
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75 people have reviewed this hotel

Traveler rating
    11
    31
    23
    7
    3
See reviews for
9
11
4
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Chesterfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights on a whistle-stop Business Trip. After a stressful cab from the airport (the driver got lost!), I was made to feel welcome at check-in - a more personal check-in as opposed to a military operation of some busier hotels. The room I had was on the ground floor, just a short distance from reception. It... More

Was this review helpful? Yes
Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was trying to find a hotel that was secluded yet in driving distance of places to eat, things to do, etc. I went here for a romantic getaway with my boyfriend and it was just amazing. Before I checked into the hotel, I had put in the comments section on the booking page asking them to put us in... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Wow, thank you very much for all of your positive comments. All of our staff are here to take care of our guests and enjoy the opportunities to satisfy everyone such as yourself. We loved being able to meet and exceed your needs and definitely will be looking out for your future reservation in December! More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice place, middle of nowhere (half-hour commute to downtown Chicago) but very nice hotel and excellent value considering the very low fares. No complaints (though word to the wise: the bottled water provided in the room is not complimentary)

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We are conveniently located in the northwest suburbs of Chicago, but also a short drive or train ride into downtown from Wood Dale. Our complimentary local shuttle can take you to the local Metra train station for that ride into downtown Chicago or to local area shopping or eateries. Yes, the bottled water in our guest rooms does have a... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We decided to add a stop on our honeymoon road trip & made the poor choice of spending the 1st night here. At check in there was a sign informing us if we were using. Debit card to pay there was a $20 charge. We made our reservation on the phone and this was never mentioned. We said we would... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We apologize for any confusion with regards to our credit policies from Marriott. All credit or debit cards are authorized when presented for the charges and incidentals. This is verbally explained upon check-in versus at reservation time due to time limitations when making reservations. The gentleman at the Front Desk was trying to ensure your surprise flowers were ready for... More

Top Contributor
131 reviews 131 reviews
27 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a quiet town near O'Hare airport but far enough away to be reasonably priced. Their free shuttle takes you to the Metra Line which goes downtown. The rooms are quiet and the beds are comfortable . The hotel has the typical Courtyard layout. Not much close by though.

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We were pleased to see your mention of our complimentary shuttle as we have many of our guests utilize this service to go to the Metra train station to go downtown Chicago, or to visit local stores or restaurants in our area. We are also a short cab ride from O'Hare airport. You also had the opportunity to experience our... More

Lexington, Kentucky
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I stayed at Marriott Courtyard Wood Dale with my wife. Room was clean and comfortable. We had a good time in the swimming pool. We liked the hotel. Marriott was our favorite so it was not surprising. But there was a problem. I asked about the transportation to go to the downtown restaurant at the hotel reception. The woman told... More

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Working with American Taxi, I understand you have received a certificate from them for the difficulties and rate irregularity. Their certificate has an embossed or raised validation, not a "stamp" of any color and possibly this is where the confusion may be. We genuinely do care especially when there may be misinformation from a vendor or partner that we pass... More

Richmond, Canada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a little bit of a rough check-in my stay was good. I arrived for check in and there was one gentleman ahead of me. There was only one person on the desk, and she couldn't find his reservation. I waited about 20 minutes for her to sort things out. The room was nice and the free glass of wine... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We apologize with a delayed check-in but am glad to see that it did get satisfactory for you quickly. Our Bistro does have various options available for our guests, even later into the evening. I'm glad you enjoyed our newly renovated rooms also. We do look forward to seeing you again in the future. More

Millington, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently spent three nights at this hotel. The positives: Friendly, efficient staff. Very clean. Great price. Quiet. Great mattress - the most comfortable in a hotel I've ever experienced. The negatives: Essentially no food service at all. They have a breakfast station at which you can order food and Starbucks. However, it was grossly understaffed and the wait was exceptionally... More

Was this review helpful? Yes 1
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Thank you for your review. Our staff are definitely committed to making sure you have a great experience staying here. Our apologies for the Bistro and the delay in service speed. With our new concept, there may be a delay, but service staffing levels should increase with the demand to limit delays. Having your own transportation can help, but please... More

Davenport, Iowa
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 15, 2014

I have stayed at other Courtyards before, and this one definitely did not measure up. I recently stayed for three nights because I was in town for a wedding. Upon arrival, the staff were very friendly although they had to check numerous times to see if my room was ready (even though I checked in a little after 3). After... More

Was this review helpful? Yes 2
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We apologize for the difficulties upon check-in as we were delayed in having the contractors return the rooms back to us from renovation, which impacted our normally smooth check-ins. As much as possible, our furniture changes were completed during our housekeeping activities to limit any interruptions to our guests. We have directed the issues of the door, internet and whirlpool... More

Maua, SP
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 17, 2014

If you are in Chicago for business or just to visit some of the main attractions out of downtown, maybe this will be your best choice. With a car you'll be in the middle of everything, but if you don't intend to get a car, it won't be a good idea as you'll find nothing to do around there. The... More

Was this review helpful? Yes 1
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

While we are primarily situated near many office complexes, we do offer our complimentary local shuttle to visit areas within a 5 mile radius of the hotel. Having a car will get you further or the local Metra train down the street can take you right into downtown Chicago. As we finish our rooms renovation, there will be a noticeable... More

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Additional Information about Courtyard Chicago Wood Dale/Itasca

Address: 900 N Wood Dale Road, Wood Dale, IL 60191
Phone Number:
Location: United States > Illinois > DuPage County > Wood Dale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Chicago Wood Dale/Itasca 3*
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Also Known As:
Courtyard Chicago Wood Dale/Itasca Hotel Wood Dale
Courtyard Wood Dale
Wood Dale Marriott
Wood Dale Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
149

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Courtyard Chicago Wood Dale/Itasca and other travelers.
1 question
12 days ago

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Questions? Get answers from Courtyard Chicago Wood Dale/Itasca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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