We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Wood Dale hotels

Courtyard Chicago Wood Dale/Itasca

3.0 of 5 Hotel   |   900 N Wood Dale Road, Wood Dale, IL 60191
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Courtyard Chicago Wood Dale/Itasca to your Saves list
Courtyard Chicago Wood Dale/Itasca
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
54%
Ranked #2 of 2 hotels in Wood Dale
A recent review
4 of 5 stars reviewed 3 weeks ago
kp1214 ofallon
Write a Review

64 people have reviewed this hotel

Traveler rating
    10
    24
    23
    5
    2
See reviews for
8
5
4
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
ofallon
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was located less than 10 minutes from LEGOLAND and Medieval Times...easy to find, nice, clean, and quiet. The only real complaints I have are small, but worth noting. First, we were charged $5 for "complimentary" bottled water. I have never stayed somewhere and been charged for this. Second, my two small children were excited to go swimming, but... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Thank you for your comments. I'm glad we were so close to your activities. We apologize for any confusion regarding the in-room water - they have a blue tag on each bottle explaining the cost. The pool situation is disturbing as it should be available for everyone and not taken over by a select group of guests. We do apologize... More

Dunoon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 15, 2014

New to the area.. And the hotel is quite nice.. Lobby appears to have been refreshed recently and is quite hip in its decor Area is drab... As expected not having a car is a huge limiting factor in any type of good time in the US.. Back to the room for more nothing

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Welcome to the area! We're glad to see that you enjoyed the hotel, though we would like for you to enjoy the area also. Please keep in mind that we do offer complimentary local shuttle within a 5 mile radius of the property so our guests can get out, if needed. The local Metra train station is just down the... More

Houston, Texas
2 reviews
4 of 5 stars Reviewed February 25, 2014

I had to stay here for a few days while visiting the Chicago land area. It's about 6 miles from O'Hare airport. When you first arrive the lobby is very modern and looks great. There's a boarding pass area to print tickets, tons of seating, a cafe, and a fireplace. But going from the lobby to the rooms there is... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Thank you for your comments and review. You mentioned many of our up to date items and yes, our rooms will be renovated shortly and will make us completely fabulous!. We appreciate your comments on our staff because they truly are here for our guests. You are absolutely correct to mention our meal periods and the availability of our free... More

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed February 20, 2014

This hotel needs some serious upgrades... My double lock on my door didn't work at all and it seems like things were constantly being fixed.... The bistro was only open for breakfast and dinner / drinks until. 10pm so food is very limited here. Good food although and the staff is BEYOND accommodating and very very friendly, very happy to... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We did investigate your door lock issue and did want to let you know the double lock deadbolt feature is operational. When we previously upgraded our door locks to automatic double lock (when the door is closed), the old turn knob/button is still part of the lock case in the room but does not activate anything because the lock comes... More

Alexandria, Virginia
Top Contributor
54 reviews 54 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed February 13, 2014

My husband and I have stayed at this hotel on 3 occasions, each has been a disaster. We choose this hotel for the location. Each time the staff was lacking. The last stay was so bad, the manager credited our stay. Yes, that is a good thing, but overall, the issues we dealt with did not enhance our vacation time,... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We do show your 3 stays with us and actually 2 have been complimentary due to issues that you have expressed even after checkout. We value all our guests, and take very seriously any and all issues brought to our attention in order to correct or improve an issue if present, which we previously have done. The availability for free... More

Burlington, Ontario
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 10, 2014

This hotel is conveniently located for my recent business meetings. The price was great (company negotiated rate) but there are some issues. The room is very basic. When I arrived the toilet was constantly flushing and I had to get it repaired. The noise of the heating was very very distracting and very loud, you have to balance 'do you... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We apologize for any mechanical issues but am glad to see we got things repaired for you. The coffee makers in our rooms are a 4 cup unit, as we chose this over the 1 cup individual units some hotels have chosen. For Marriott, we always have tea bags available on request. Due to licensing with Starbucks, we would offer... More

central Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 1, 2014

We stayed here recently with the "Bed and Breakfast" package which we paid extra before. But after we got there they said the restaurant was closed for Christmas week. So we paid for the breakfast package but they wouldn't supply us breakfast or compensation even after we mentioned we paid for it at the front desk. We ended up eating... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We appreciate your previous communication that we responded to with compensation as you requested, but needed to reiterate that we were indeed open for breakfast on the dates of your stay. Our Bistro restaurant was only closed for the dinner period, as we are required by Marriott Corp. to never close our breakfast in any Courtyard hotel. It looks as... More

Saint Paul, Minnesota
Top Contributor
60 reviews 60 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 10, 2013

Staying on the west side of O'hare is less glamorous than staying on the East Side, but when you are here to get things done this is a solid choice. The lobby was renovated to the new Modern Courtyard design about a year ago, yet the rooms are the same from the previous renovation about 5 years ago. Still plenty... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Thank you very much for your review. We may be on the west side of O'Hare but we are also a short drive to the other sides and very close to the new outlet shopping mall and casino on the east side of the airport, as well as just down the street from the local train station that goes directly... More

Hong Kong, China
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 17, 2013

Courtyard Wood Dale is in suburban Chicago. The stay was planned in a way that I could spend weekend in Chicago to do a bit of sight-seeing. The check-in process was smooth and I was in a room closer to the elevator. I requested for a drop and pick service from wood dale station at the reception (I did not... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

I am so sorry for the mix-up with our shuttle service. Normally there would not be a problem dropping off or picking up our guests. Our proximity to the train station to downtown Chicago is one of features of our property and we also can shuttle to local restaurants and shops within a 5 mile radius of the property for... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 29, 2013 via mobile

We were pleased with our stay. The room was lovely, liked the layout of bathroom area. Beds were comfortable, lobby nice. Ap preciated the boarding pass station so we could print our passes. Wish you had shuttle service to airport!

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We are so glad to hear that your stay way pleasant here at Courtyard Wood Dale. The Boarding Pass station is convenient and was a great addition for us when we renovated the lobby. We do offer a local complimentary shuttle but unfortunately the airport run is still just far enough away that we must limit ourselves. We do apologize... More

Been to Courtyard Chicago Wood Dale/Itasca? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Chicago Wood Dale/Itasca

Also Known As:
Courtyard Chicago Wood Dale/Itasca Hotel Wood Dale
Courtyard Chicago Wood Dale/Itasca Hotel
Courtyard Wood Dale
Wood Dale Courtyard
Wood Dale Marriott
Address: 900 N Wood Dale Road, Wood Dale, IL 60191
Phone Number:
Location: United States > Illinois > DuPage County > Wood Dale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Wood Dale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Chicago Wood Dale/Itasca 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Priceline, Marriott, Tingo, TripOnline SA, Expedia, Hotels.com, Venere and Agoda so you can book your Courtyard Chicago Wood Dale/Itasca reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Courtyard Chicago Wood Dale/Itasca, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.