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Courtyard Chicago Wood Dale/Itasca

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900 N Wood Dale Road, Wood Dale, IL 60191
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Courtyard Chicago Wood Dale/Itasca
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Courtyard Chicago Wood Dale/Itasca
Courtyard Chicago Wood Dale/Itasca
Courtyard Chicago Wood Dale/Itasca
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92 reviews from our community

Traveler rating
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    35
    30
    8
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Detroit, Michigan
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff is very friendly and helpful. I got the free upgrade due to my status without even asking for it. This courtyard gives a free gift and points, not just one or the other. Everything is clean and overall it is a normal hotel.

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Thank you for your praises regarding our staff and service. We truly work hard to make sure our guests are satisfied and return for the future. We would love to see you again if you ever find the need for accommodations in the future. More 

Woodville, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been here two weeks and have one week to go. I asked to please switch rooms as I am working nights. And sleep days. At first I was in a room by the road / parking lot.I was told at first no I could not get another room. After talking to a night clerk.He left a note for... More 

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We're glad to see that we were able to make the necessary room change for you but apologize for the inconvenience initially. We sure are pleased that our staff has been able to take care of your needs, whenever you have them. We are here for you and all our guests and look forward to everyone having a truly Marriott... More 

Rowlett, Texas
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

maybe the most outdated Courtyard that I have ever visited. Right on the glide path for Ohare, planes rumbling through constantly, even at 5am. Outside of the place is a dump. Restaurant and hotel staff were very nice. Never again here though.

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Even though we are about 8 miles away from O'Hare Airport, we typically don't have issues with the planes flying overhead but we do apologize if you experienced this. Our Courtyard hotel has just finished our rooms renovation though outside the hotel, the local area has construction due to the Elgin-O'Hare Expressway project. This construction is throughout the area and... More 

Annapolis
Top Contributor
173 reviews 173 reviews
38 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed March 11, 2015

I was in town for a working weekend. The hotel did not appear to have many guests over the weekend. The Bistro was closed when I checked in at 4:40pm on a Friday. You can't walk to anything from there and the hospitality van driver was done at 6:00pm. The van will only take you places that are within 5... More 

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Please accept our apologies for any inconvenience with our shuttle service. We do have the service but it is based on availability and may be more limited during extremely low occupancy. I am glad to see that our internet IT support was able to get you connected. We try to have cardio equipment available along with the free weights and... More 

Santa Cruz, California
Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

I stayed at this comfortable Courtyard for five nights in Feb. It was very close to my corporate office and we had intensive meetings all week. I needed a quiet place to decompress and this hotel provided it. Served at your table breakfast and Starbucks coffee was a great start to the day. It definitely kept me sharp and focused.... More 

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We are so happy to have had you enjoy your new home away from home! Our temperatures unfortunately could not be warmer, but it seems our staff service and efficiencies helped to warm you up. We value our guests and their time with us and are here to make sure that you have a wonderful and satisfied stay. We look... More 

Sault Ste. Marie, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 22, 2015

Our hockey team just stayed here last weekend and all in all it wasn't a bad weekend. One negative aspect is that the hotel is not near anything, no restaurants, stores, etc. The only time this hotel must fill up is when teams stay here for tournaments. There is a mall 8 miles away or a $25 cab ride. This... More 

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

While it may appear that the area is limited, we are centrally located to the sporting venues in the area. The Bistro restaurant and bar we have is the new Marriott concept for all Courtyard hotels and is available for breakfast and dinners in our sit down restaurant. Our location is wonderfully close to the Metra Rail system to take... More 

Canfield, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 11, 2015

Stayed for 4 nights and was pleased with this Courtyard. Room was spacious and clean. Breakfast selections at the Bistro were fine and the selections I had were tasty. Bonus, coffee is Starbucks. Dinner selections were good and handy when returning late from the office. Bistro is open until 10 pm.

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We are happy to see that you had a pleasant stay and enjoyed our Bistro availability and selections. It's also great to see that you enjoyed our clean, newly renovated rooms. We look forward to having you stay with us again in the future! More 

Sandys, Bermuda
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 31, 2014

Hotel is extremely close to O'Hare which is why we picked it. Didn't hear planes the entire stay. Rooms have been nicely renovated. Room was a decent size for short stay. Staff were friendly and professional.

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We are certainly glad to see that our convenient location worked out perfectly for your travel needs. Our new room renovations are quite comfortable and our staff members do appreciate your pleasant remarks. We look forward to having you stay with us again in the near future! More 

Toledo
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 18, 2014

Good stay. The fitness room was a little small, but it got the job done. Good breakfast in the morning. Tucked away from the road, but it is right by O'Hare Airport meaning I had to hear planes flying over head at night and when I woke up. Other than that, good stay.

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We're glad you were able to get your fitness routine in and enjoy our breakfast in the morning. While we are some distance from O'Hare Airport, there unfortunately may be times when the flight patterns are changed and cause more air traffic into our area than usual. Normally we are that quiet hotel "tucked away from the road", as you... More 

Cumming, Georgia
Top Contributor
66 reviews 66 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 19, 2014

Was attending my 50th HS Reunion and this hotel was recommended by the Committee (they actually had a block of rooms). I called, but the Block had been depleted. However, because I had AARP they gave me an even lower rate, but no breakfast which was OK. Hotel was on the newer side and very nice. Our room wasn't real... More 

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We are so happy to see that you enjoyed your stay with us for your 50th HS Reunion. We received many positive comments such as yours from your classmates. It is wonderful to see so many attendees for a milestone reunion. Please keep us in mind for any future travels to our area. More 

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