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All 2 Wood Dale hotels

Courtyard Chicago Wood Dale/Itasca

3.0 of 5 Hotel   |   900 N Wood Dale Road, Wood Dale, IL 60191
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Ranked #2 of 2 hotels in Wood Dale
A recent review
5 of 5 stars reviewed 1 week ago
MissLenore Farmington Hills, Michigan
  • Reviews (78)
  • Photos (56)
  • Amenities
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  • Room tips (14)
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78 people have reviewed this hotel

Traveler rating
    12
    32
    23
    7
    4
See reviews for
10
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4
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Farmington Hills, Michigan
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for two nights while visiting some friends that live in Chicago. We got a great deal on this hotel through my Hotels.com account, just $64 per night. We were on the second floor, and we really enjoyed our balcony room overlooking the scenic courtyard area. The pool area was very nice, and the fitness... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Thank you for your review and your wonderful comments. We are happy to see that our hotel is a value for you when visiting friends in the area. We would love to have you return to us in the future, so please keep us in mind especially now that you know what we have to offer. See you soon! More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I have stayed here twice now on business. The first stay in 2013 and the most recent August 2014. In 2013 on my first nights stay I encountered bedbugs. I immediately packed my bags and went to the front desk. The staff didn't seemed surprised and didn't even offer an apology, they just moved me to another room. My companies... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We respond expeditiously to any and all claims for stay issues or comments, especially bed bugs. We call on Ecolab Pest Management to investigate and respond from a professional service that is well experienced in these issues. While they investigated and found no evidence, we do understand and apologize for the conditions that you referenced. We have spoken and resolved... More

Toronto, Canada
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

No issues to report - in decent shape. Had no issues. Got a great deal so very happy about that. Comfortable like your regular Courtyard Marriott. Excellent value for money if you are ok with the location.

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

It's wonderful to see that your stay was comfortable and an excellent value for you. Please keep us in mind for any future travel to our area. More

Chesterfield, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 nights on a whistle-stop Business Trip. After a stressful cab from the airport (the driver got lost!), I was made to feel welcome at check-in - a more personal check-in as opposed to a military operation of some busier hotels. The room I had was on the ground floor, just a short distance from reception. It... More

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We are very glad your stay improved since your initial cab ride. You will always be welcomed by our staff because they clearly are here for our guests. Since you last stayed with us, Marriott has changed the free lobby coffee, having Starbucks for sale in the Bistro and always complimentary coffee in our rooms. While you may not have... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was trying to find a hotel that was secluded yet in driving distance of places to eat, things to do, etc. I went here for a romantic getaway with my boyfriend and it was just amazing. Before I checked into the hotel, I had put in the comments section on the booking page asking them to put us in... More

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Wow, thank you very much for all of your positive comments. All of our staff are here to take care of our guests and enjoy the opportunities to satisfy everyone such as yourself. We loved being able to meet and exceed your needs and definitely will be looking out for your future reservation in December! More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice place, middle of nowhere (half-hour commute to downtown Chicago) but very nice hotel and excellent value considering the very low fares. No complaints (though word to the wise: the bottled water provided in the room is not complimentary)

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We are conveniently located in the northwest suburbs of Chicago, but also a short drive or train ride into downtown from Wood Dale. Our complimentary local shuttle can take you to the local Metra train station for that ride into downtown Chicago or to local area shopping or eateries. Yes, the bottled water in our guest rooms does have a... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We decided to add a stop on our honeymoon road trip & made the poor choice of spending the 1st night here. At check in there was a sign informing us if we were using. Debit card to pay there was a $20 charge. We made our reservation on the phone and this was never mentioned. We said we would... More

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We apologize for any confusion with regards to our credit policies from Marriott. All credit or debit cards are authorized when presented for the charges and incidentals. This is verbally explained upon check-in versus at reservation time due to time limitations when making reservations. The gentleman at the Front Desk was trying to ensure your surprise flowers were ready for... More

Florida
Top Contributor
131 reviews 131 reviews
27 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in a quiet town near O'Hare airport but far enough away to be reasonably priced. Their free shuttle takes you to the Metra Line which goes downtown. The rooms are quiet and the beds are comfortable . The hotel has the typical Courtyard layout. Not much close by though.

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We were pleased to see your mention of our complimentary shuttle as we have many of our guests utilize this service to go to the Metra train station to go downtown Chicago, or to visit local stores or restaurants in our area. We are also a short cab ride from O'Hare airport. You also had the opportunity to experience our... More

Lexington, Kentucky
2 reviews
1 of 5 stars Reviewed 5 weeks ago

I stayed at Marriott Courtyard Wood Dale with my wife. Room was clean and comfortable. We had a good time in the swimming pool. We liked the hotel. Marriott was our favorite so it was not surprising. But there was a problem. I asked about the transportation to go to the downtown restaurant at the hotel reception. The woman told... More

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Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Working with American Taxi, I understand you have received a certificate from them for the difficulties and rate irregularity. Their certificate has an embossed or raised validation, not a "stamp" of any color and possibly this is where the confusion may be. We genuinely do care especially when there may be misinformation from a vendor or partner that we pass... More

Richmond, Canada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 27, 2014

After a little bit of a rough check-in my stay was good. I arrived for check in and there was one gentleman ahead of me. There was only one person on the desk, and she couldn't find his reservation. I waited about 20 minutes for her to sort things out. The room was nice and the free glass of wine... More

Was this review helpful? Yes
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We apologize with a delayed check-in but am glad to see that it did get satisfactory for you quickly. Our Bistro does have various options available for our guests, even later into the evening. I'm glad you enjoyed our newly renovated rooms also. We do look forward to seeing you again in the future. More

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Additional Information about Courtyard Chicago Wood Dale/Itasca

Address: 900 N Wood Dale Road, Wood Dale, IL 60191
Phone Number:
Location: United States > Illinois > DuPage County > Wood Dale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Chicago Wood Dale/Itasca 3*
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Also Known As:
Courtyard Chicago Wood Dale/Itasca Hotel Wood Dale
Courtyard Wood Dale
Wood Dale Marriott
Wood Dale Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
149

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Courtyard Chicago Wood Dale/Itasca and other travelers.
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23 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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