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Residence Inn Chicago Wilmette

3.0 of 5 3205 Old Glenview Rd, Wilmette, IL 60091
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Residence Inn Chicago Wilmette
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Residence Inn Chicago Wilmette
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40 reviews from our community

Traveler rating
    22
    13
    3
    1
    1
See reviews for
20
5
Solo
0
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hershey, Pennsylvania
Contributor
14 reviews 14 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 18, 2015

Great brand new property. Well maintained. Very good staff - attentive willing to help. All room features are brand spanking new and a more efficient welcoming design. Good location for the. Northern Suburbs.

Was this review helpful? Yes 1
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your lovely review on our hotel! So glad to hear you enjoyed the new Generation 9 Floor Plan and modern design! We are so happy to be the newest hotel on the Chicago Northshore! More 

Boston, Massachusetts
Top Contributor
62 reviews 62 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed January 8, 2015

We stayed here for a week over Christmas, visiting family in nearby Evanston. Although not a good choice for downtown Chicago (too far), it was a most comfortable and welcoming hotel. It is near a really deluxe shopping center (Westfield/Old Orchard) if that is important to you. The room was spotless, the included breakfast bountiful, and the pool area very... More 

Was this review helpful? Yes
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review of our hotel! So happy to hear that you found our staff so welcoming! We really enjoy getting to know our guests and making sure they are satisfied! Hope to see you again soon the next time you are visiting family in the area! Take care! More 

Islamorada, Florida
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 3, 2015

This was a standard Residence Inn. I stayed here for one night while doing some business in the Chicago area. I do enjoy the Residence Inn the most out of all of Marriott's chain of hotels. Positives: the desk staff was super friendly and helpful and the hotel room lived up to the usual experience at a Residence. Negatives: the... More 

Was this review helpful? Yes 1
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review on our hotel. We are glad that you found our staff friendly and accommodating to your needs. We appreciate your comments about our pool, breakfast, and our location. We are constantly striving to meet the needs of our guests and take all comments into consideration. Hope you will stay with us again in... More 

Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 3, 2015

We were there for only one night, so we didn't need all the room amenities. But regardless, I was glad we chose this hotel. Kids enjoyed the pool and breakfast. There was one staff person in particular who was so attentive. He was working Friday eve (11/28) cleaning the pool area and Sat morning for breakfast. A large crowd came... More 

Was this review helpful? Yes 1
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review on our hotel and for your nice comments! We appreciate you choosing our hotel for this trip! So happy that our indoor pool and complimentary breakfast fit your needs! Hope to see you back again soon! More 

Chicago
2 reviews
5 of 5 stars Reviewed December 19, 2014

Our family just finished a 46 (yes, 46) night stay here while waiting to move across the country. We have 2 children, ages 12 and 10, and a cat. The five of us have been extremely happy here. In fact, we are sad to leave our new "family" at The Residence Inn. The people here are genuinely some of the... More 

Was this review helpful? Yes
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review and for choosing our hotel for your long stay! It has been such a joy to host your family, and we will miss seeing you all at the hotel each day! We hope to be your 2nd home in this area when you come back to visit! Best of luck in the new... More 

Concord, New Hampshire
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 12, 2014

We stayed for four nights over Thanksgiving. Nice rooms, although I didn't test to see if the TV could be turned so it faced the living room. When we arrived it was setup for viewing from the bed. They seem to be experiencing some growing pains. When getting off the elevator on the third floor, there was a person in... More 

Was this review helpful? Yes 1
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review! We are thankful that you found our location to be convenient and you enjoyed our hotel! We appreciate your feedback and are constantly working to improve to assist our guests needs. Hope you will come stay with us again in the future! More 

Fontvieille, Monaco
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 11, 2014

We spent several weeks in this pooch friendly hotel, moved from one bedroom to two bedroom and never had a problem with anything. The staff is extremely friendly and helpful and will often go out of their way to accommodate you. The hotel has been opened only recently, so everything is new, there is a pool and a gym, coffee... More 

Was this review helpful? Yes
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review on our hotel! We have loved getting to know you and your family during your long stay with us! We are looking forward to welcoming you back soon! More 

Baltimore, Md
Top Contributor
78 reviews 78 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 11, 2014 via mobile

I stayed here one night on business. The staff was nice and friendly, the lobby was nice and spacious. The room was a nice size. What bothered me was the bathroom. There was used soap still in the shower and when I lifted the toilet seat there was urine underneath.

Was this review helpful? Yes 2
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review on our hotel. I’m glad you found our staff to be friendly and accommodating during your stay with us. My sincere apologies for the lack of cleanliness in your suite bathroom upon arrival. Our bathroom cleanliness is one of our top priorities here at the hotel and we are taking the necessary steps... More 

Hartsdale, New York
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 11, 2014

Service is great ..friendly staff . Nice clean lobby tv's sofas, chairs .... Easy and lovely breakfast . It's attached to an oncology treatment center . If you care to , ask for a room facing the other side of the building .

Was this review helpful? Yes 1
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review on our hotel! I'm glad that you found our staff to be friendly and helpful! Also glad to hear that you enjoyed our deluxe american breakfast! Hope to see you back at the hotel soon! Thanks again! More 

Minneapolis, Minnesota
Top Contributor
726 reviews 726 reviews
96 hotel reviews
856 helpful votes 856 helpful votes
5 of 5 stars Reviewed November 10, 2014

Can't imagine why a reviewer would give this a negative review! Not sure if they were staying at the same place. From all my reviews you can see I stay at a lot of hotels for leisure travel and this is up there with one of the best yet. Decided to try out this new hotel on our annual Family... More 

Was this review helpful? Yes 1
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your detailed review on our hotel! We are happy you enjoyed your stay! So sorry about the water and the cups not being available in the fitness center. They must have run out and not replaced in time. Hope to see you back again soon! We appreciate you choosing our hotel! More 

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Additional Information about Residence Inn Chicago Wilmette

Address: 3205 Old Glenview Rd, Wilmette, IL 60091
Location: United States > Illinois > Wilmette
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Wilmette 3*
Number of rooms: 130
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