We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Chicago Wilmette

3.0 of 5 3205 Old Glenview Rd, Wilmette, IL 60091
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Residence Inn Chicago Wilmette
Professional photos View all
Browse nearby
Residence Inn Chicago Wilmette
Write a Review

34 reviews from our community

Traveler rating
    19
    10
    3
    1
    1
See reviews for
17
5
Solo
0
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (34)
  • Mar-May only
    (1)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (0)
All months
Fontvieille, Monaco
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent several weeks in this pooch friendly hotel, moved from one bedroom to two bedroom and never had a problem with anything. The staff is extremely friendly and helpful and will often go out of their way to accommodate you. The hotel has been opened only recently, so everything is new, there is a pool and a gym, coffee... More

Was this review helpful? Yes
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review on our hotel! We have loved getting to know you and your family during your long stay with us! We are looking forward to welcoming you back soon! More

Baltimore, Md
Top Contributor
61 reviews 61 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here one night on business. The staff was nice and friendly, the lobby was nice and spacious. The room was a nice size. What bothered me was the bathroom. There was used soap still in the shower and when I lifted the toilet seat there was urine underneath.

Was this review helpful? Yes
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review on our hotel. I’m glad you found our staff to be friendly and accommodating during your stay with us. My sincere apologies for the lack of cleanliness in your suite bathroom upon arrival. Our bathroom cleanliness is one of our top priorities here at the hotel and we are taking the necessary steps... More

Hartsdale, New York
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Service is great ..friendly staff . Nice clean lobby tv's sofas, chairs .... Easy and lovely breakfast . It's attached to an oncology treatment center . If you care to , ask for a room facing the other side of the building .

Was this review helpful? Yes
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review on our hotel! I'm glad that you found our staff to be friendly and helpful! Also glad to hear that you enjoyed our deluxe american breakfast! Hope to see you back at the hotel soon! Thanks again! More

Minneapolis, Minnesota
Top Contributor
677 reviews 677 reviews
92 hotel reviews
829 helpful votes 829 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Can't imagine why a reviewer would give this a negative review! Not sure if they were staying at the same place. From all my reviews you can see I stay at a lot of hotels for leisure travel and this is up there with one of the best yet. Decided to try out this new hotel on our annual Family... More

Was this review helpful? Yes
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your detailed review on our hotel! We are happy you enjoyed your stay! So sorry about the water and the cups not being available in the fitness center. They must have run out and not replaced in time. Hope to see you back again soon! We appreciate you choosing our hotel! More

Long Island
Contributor
19 reviews 19 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in town for a fencing tournament at Northwestern. The Residence Inn is about an easy 15 minute drive to Northwestern. The staff is very friendly and accommodating, especially Aaron and Jamal. The hotel is very modern, bright and friendly. Rooms were spacious and clean. But, I will say that it is a pet friendly hotel I found some... More

Was this review helpful? Yes
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review on our hotel! I'm glad that you got to know our staff while you were here! Thank you so much for choosing to stay at our hotel. We hope to see you again next time you are in town! More

Top Contributor
150 reviews 150 reviews
87 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is probably the nearest decent hotel to Northwestern Univ Evanston which is still approx 20+/- minutes away. It is quite nice and fairly new but its newness will fade away fast if management and housekeeping will not do a stellar job. Upon checking in, not sure where all the flies in our room were coming from (the windows are... More

Was this review helpful? Yes
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review on our hotel! Glad that you discovered our new hotel and found our location to Northwestern convenient. Hope to see you back again soon! Thanks again! More

Wisconsin
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We chose this hotel for a base to explore Chicago on our anniversary because reviews stated it is 'nice' and 'new.' It is neither. If this hotel is actually new construction I will eat my suitcase. It looks like a Fairfield on the outside and it is a typical cramped low-ceilinged outdated hotel on the inside. It was depressing and... More

Was this review helpful? Yes
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review on our hotel. We are heartbroken that we were unable to exceed your expectations on your anniversary. Our staff strives to please each and every guest that stays with us. The Residence Inn by Marriott Wilmette was built from the ground up and opened on May 15th, 2014. We sincerely apologize that you... More

Colorado
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2014

One of my favorite places to stay in the north Chicago area. Roomy, clean and comfortable. Friendly staff. free parking and wifi and breakfast. Although breakfast is just your average free breakfast stuff...but the coffee is good.

Was this review helpful? Yes 1
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review of our hotel! I'm so happy to hear that our Residence Inn is one of your favorite places to stay! Our staff here really cares about every guest and wants to make sure their needs are taken care of Hope to see you back soon! Thanks again! More

Southern california
Top Contributor
113 reviews 113 reviews
36 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed September 24, 2014

If anyone scans my prior reviews, they are now thinking "what the heck is a Residence Inn" review doing on the list. Life serves up many different situations to sample, and last night found me in Chicago suburb Wilmette, and in need of a room. You have to work a bit to find it, but the Residence Inn did again... More

Was this review helpful? Yes
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you so much for your review on our property! Here at the Residence Inn we strive to make sure our guests are comfortable and feel that our hotel is a "home away from home." I'm happy to hear that you had that experience! Hope you come back to visit us the next time you find your way in Chicago! More

Overland Park, Kansas
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 20, 2014

It all started when I called the sales hotel to negotiate my rate as I needed a 3 weeks stay and to my surprise, the lady in sales did nothing but offer to cancel my reservation if the price was not what I expected as she could not even lower my rate by a buck to show effort. They forget... More

Was this review helpful? Yes 1
Caroline Y, Director of Sales at Residence Inn Chicago Wilmette, responded to this review

Thank you for your review on our hotel. Only through honest feedback can we change and improve. I’m so sorry to hear that you were so disappointed with our hotel and the service from the Sales Department. We value every guest that stays at our hotel and especially our Marriott Elite Members. As you are a frequent traveler I’m sure... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Residence Inn Chicago Wilmette? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Chicago Wilmette

Address: 3205 Old Glenview Rd, Wilmette, IL 60091
Location: United States > Illinois > Wilmette
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Wilmette 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity, Orbitz, Expedia, Cheap Tickets, Marriott, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Residence Inn Chicago Wilmette reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Price Your Stay