Called in to reserve a room, Checked in before scheduled time asked clerk about iron she said it should of be in room, got to room found out it was a Handicapped room with no iron, called down Lady said she would send one up in morning. Morning came to take a shower could not because room was not accessible to take a shower standing up. Did not understand why clerk did not recognize we were not handicapped when we got here and continued to give us room. We called down to morning clerk and they with no problem gave us another room to accommodate us for rest of stay. More
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