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Champagne Lodge and Luxury Suites

16W 621S Frontage Rd, Willowbrook, IL 60527
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Champagne Lodge and Luxury Suites
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132 Reviews from our TripAdvisor Community

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Traveler rating
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    14
    9
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Naperville, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice, quiet get-away spot for a couple. Excellent bedding and steam/shower. Good whirlpool tub. Clean room in a quiet area. Decent dining within a brief driving range. Great romantic get-away for a couple, more reasonably priced than Sybaris or Aura. Off the beaten path.

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 15, 2015 via mobile

We had bugs in our room (on the bed, floor, and in hot tub), they offered us a different room and it had the same bugs. The staff was nice, took pics of the bugs, the GM came in and offered to pay for a night at a different hotel, which we accepted... However would NOT recommend this place due... More 

Was this review helpful? Yes 4
theclmangt, General Manager at Champagne Lodge and Luxury Suites, responded to this review

We do take this complaint very seriously, and as we always do, we make sure we have a lot of protection against insects. Unfortunately, after it poured rain for nearly two weeks, a couple of these insects made their way through plenty of pesticides from our pest control company and simply wanted to get comfortable in one of our luxurious... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 7, 2015 via mobile

Extremely clean!! 😃 I love this place quiet. We did a package strawberries, champagne and rose pedals. I didn't recognize the name of the champagne but if you are at the CL and your worried about a small detail like that, you prolly shuda stayed home😆. The steam/shower room that is located in your room is absolutely the best so... More 

Was this review helpful? Yes
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 6, 2015

My wife and I stayed here for three nights in July and had a nice time. The property and the rooms are so unique and different I was a nice change of pace. Awesome shower and a bed with lights , a headboard floor to ceiling mirror and mirrors on the roof over the bed. Fun times ;). The shower... More 

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1 review
5 of 5 stars Reviewed March 30, 2015

My wife took me there for my bday and I was thinking that it was going to be an OK place but it turned out to be better than on it was wonderful had a great time and the front desk ppl was every helpful I will definitely come back again

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Hinsdale, Illinois
1 review
5 of 5 stars Reviewed March 20, 2015

My boyfriend and I were back in town from LA and wanted to spend some time together - a perfect place for a romantic, peaceful night together. We checked in after 5, and decided to pick the Swim and Spa Suite - an outstanding choice! The hot tub/sauna room was the perfect temperature, with great lighting and a nice sound... More 

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Chicago
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed February 9, 2015

I certainly can't speak for others who have made negative comments...but what I can tell you is that our experience was phenomenal! Every expectation was met. The desk agent Diane Ramelli was very pleasant and accomodating. Check in and Check out was a breeze. We had Room 111 which does indeed face the interstate...(Never heard a sound). The bed could... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 13, 2015

We stayed after Christmas to get away from all the stress and take some time for myself and my husband. Upon arriving we were half an hour early the staff was extremely rude and they charged us an extra $15 to check in. The toilet was clogged and it took them over 2 hours to come and fix it. We... More 

Was this review helpful? Yes 4
theclmangt, Front Office Manager at Champagne Lodge and Luxury Suites, responded to this review

Dear Ms. Vega, First, I would just like to apologize that you had a horrible experience! To address some of your concerns: Our check in time is 5pm, but we do offer early check-ins for $15/hour. According to our system, you checked in and paid the balance at 4pm. This is why there was a $15 early check in fee.... More 

Bartlett, Illinois, United States
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 21, 2014

Hubby and I stayed here as a Christmas present to each other. Check in was a breeze, staff was friendly and helpful. Our suite was amazing. It was clean and comfortable. Loved the steam shower and hot tub. Also loved the 'stress relief' bath products provided. Overall, we've found our new getaway hotel. Relaxing, romantic, renewing...can't wait to go back!

Was this review helpful? Yes
theclmangt, Front Office Manager at Champagne Lodge and Luxury Suites, responded to this review

Thank you so much for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay and were able to enjoy our amenities. Again, thank you for reaching out and we look forward to your next visit! Jen CL Management More 

Chicago, Illinois
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 5, 2014

I have been coming here for my birthday with my husband for 3 years now and absolutely love this place. We had the Executive Suite twice but this year we opted for the Swim and Spa Suite and it was well worth it! I would recommend the Swim and Spa Suite if you are planning a romatic getaway. We also... More 

Was this review helpful? Yes 1
theclmangt, Front Office Manager at Champagne Lodge and Luxury Suites, responded to this review

Thank you for this great feedback. This will allow us to continue to enhance the romantic experience at our hotel. Please let us know if there are opportunities to make your stay better in the future. Thank you! Jen CL Management More 

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