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Red Roof PLUS+ Chicago - Willowbrook

Certificate of Excellence
7535 Robert Kingery Highway, Willowbrook, IL 60527
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Red Roof PLUS+ Chicago - Willowbrook
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Red Roof PLUS+ Chicago - Willowbrook
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96 Reviews from our TripAdvisor Community

Traveler rating
    46
    24
    13
    8
    5
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25
18
17
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Chattanooga, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at the Red Roof Inn with my two sons for 2 months and was greatly impressed with their staff. Housekeeping was very friendly and did a great job cleaning our room. The maintenance man was very nice and helpful. The grounds are kept up well. The location is near restaurants and there is a Target right across from... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed our stay and were impressed with the room. We stayed in a Premium King room. Would not have expected Red Roof Inn to be so nice especially for the price. All of the staff was helpful and nice as well.

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Jetraveling, Thank you for taking a moment to offer our guests your opinion of your recent stay with us. I'm delighted that we exceeded your expectations of what Red Roof Inns has to offer and I hope you will stay with us again in your future visits to the Chicago area or stay at any one of our over... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We recently had damage to our home and needed a short term place to call home. We didn't know how long that would be, but it turned out to be two months. This Red Roof Inn is managed excellently and all of the staff, from the night auditors, Brian, Cynthia, Chris, and Monique, to the cleaning crew, made us feel... More 

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear RKennington, Thank you very much for taking the time to offer our guests a review of your recent stay with us. I'm sorry to hear that you were displaced from your house for such a long time, but I'm glad that our staff and accommodations made you feel at home during a difficult time. I will be sure to... More 

Westmont, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

Only downside are the doors open to outside, in my opinion not the safest. Staff very friendly and helpful. Hotel has a $1.50 safe fee which is added at check-in and will only be waived at check out, wonder how much they make on people that forget? Room was updated and comfortable. Neighborhood was very safe, tons of restaurants and... More 

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Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Cynthia B, I'm happy to hear you enjoyed your recent stay with us and I appreciate you taking a moment to leave us a review. We like to hear from all our guests about their stay with us as we work to improve the services we offer. I'm glad that you enjoyed our updated rooms and our accessibility to... More 

1 review
1 of 5 stars Reviewed May 6, 2015

Management never cares about their customers.All they care is how to charge more money.They lying in your eyes,even if you know the truth.Rude and unprofessional employees.I paid more than 1500$ a month to them.And was planing to stay longer,but instead of trying to keep me as a long term customer,they increased my rate.So I checked out and found another hotel)))They... More 

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Alex K, Thank you for taking the time to provide some feedback regarding your stay with. We value the opinions of all our guests and welcome any and all critique so that we may further improve the services we offer. Due to increasing costs and changes in the hotel market, there are times where we must raise our rates... More 

Pittsburgh
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 1, 2015

This Red Roof Inn is one of the renovated/remodeled Red Roofs. I've stayed there three times in the past 14 months and each time has been a pleasant stay. Okay, so it's not the Ritz Carlton-- but you cannot beat the value for the money!!! It's clean, quiet and the bed is comfortable. And non-smoking is always my preference. Close... More 

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Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear MikePPittsburgh, I'm delighted to hear you enjoyed your most recent stay with us and I thank you for providing our guests some of the details of why you choose our hotel when visiting Chicago. We strive to provide our guests with clean and comfortable rooms with great customer service and we appreciate your continued patronage. We hope to see... More 

Chicago, Illinois
Level Contributor
4 reviews
3 of 5 stars Reviewed May 1, 2015

First and foremost, when you reserve a room with this location, either through central booking or directly at Willowbrook property, make sure that you get a confirmation from them via email, print it and take with you, especially when you have been quoted a particular rate for the evening, make sure this amount is on the reservation confirmation or call... More 

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Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Mary S, Thank you for taking a moment to provide us a review of your recent stay with us. I appreciate your understanding with the billing issues that took place and I apologize for the errors that occurred. I have addressed the issues that took place with my entire front desk staff and we will ensure a discrepancy between... More 

Oakford, Illinois
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 12, 2015

Visited the area again in April and picked the Red Roof Inn a second time. Just as good as earlier visit: rooms clean and well decorated, low rates ($62 for a Friday night), friendly and quick service at the desk. This time, less noise from traffic and slamming car doors. Stayed on the third floor, which was fine for us,... More 

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Icar4000, We are happy to see you again staying with us at the Red Roof PLUS+ Chicago - Willowbrook and I appreciate your taking a moment to leave us a review of your most recent stay. I'm glad to hear you enjoyed our renovated rooms with our new decor and that you found your room clean and comfortable. I... More 

Grand Blanc, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 3, 2015

it is not too often that we can say "wow" after staying in a hotel for the night - but my wife and I both commented on how nice the Red Roof - Plus was. Our son and his family live in LaGrange and seems like every other month we are visiting. We have "tried" several hotels in the area... More 

Was this review helpful? Yes 3
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Don P, Thank you for taking the time to provide some feedback of your recent stay at the Red Roof PLUS+ Chicago - Willowbrook. We enjoy hearing from all our guests as we work to continuously improve the service and accommodations we offer. I'm happy to hear that we are able to accommodate you and your wife when you... More 

Baraboo, Wisconsin
Level Contributor
111 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed February 17, 2015

My partner and I booked a king suite here through Orbitz a few weeks prior to our stay and felt very content with the value for the low price we paid. A very roomy area, nice TV and desk setup, microwave and refrigerator, fancy sink and vanity section, and a decent bathroom. Heat worked well, and we even had to... More 

Was this review helpful? Yes 3
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear hend6, On behalf of my entire staff I'd like to thank you for your recent stay with us and for taking a moment to provide some feedback of your experience. We appreciate hearing from all of our guests as we look for ways to further improve the service we offer. As you noted in your review we are a... More 

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