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Red Roof PLUS+ Chicago - Willowbrook

Certificate of Excellence
7535 Robert Kingery Highway, Willowbrook, IL 60527
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Red Roof PLUS+ Chicago - Willowbrook
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Red Roof PLUS+ Chicago - Willowbrook
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100 Reviews from our TripAdvisor Community

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Traveler rating
    47
    25
    15
    8
    5
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26
18
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • All months
    (100)
  • Mar-May only
    (22)
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    (18)
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Springfield, Ohio
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This red roof is located fairly close to Chicago which is nice. When we first arrived we had a bit of trouble with the payment at the front desk. They had said only one room was paid for and not the other when we were looking at our credit card statement it showed two separate transactions for the amount. So,... More 

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Shannon M, Thank you for taking a moment to post a review of your recent stay with us. We appreciate hearing from our guests so we may address any issues that occurred during their stay and work to improve the experiences of our future guests. You have my apologies for the incident regarding your credit card and I thank... More 

Streator, Illinois
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Called at the last minute to book a room. I think the gentleman's name was Matthew. He was very helpful, and very courteous. He did book us with which I believe was the last room available within quite a few miles of Midway Airport where we were flying out of early the following morning.

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Chuckiepoo, On behalf of myself and our entire team here I'd like to thank you for your recent stay with us and for providing some feedback of your experience here at the Red Roof PLUS+ Chicago - Willowbrook. I'm happy to hear that we were able to accommodate you with you a last minute booking and that Mathew was... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for a couple of nights and I could say that if you are looking for a decent, quiet environment then this is the place. Yes, it's off of Route 83, a busy road but it is very close to a Target and even a Denny's. Don't worry it's on the same side as the Red Roof Inn.... More 

Was this review helpful? Yes 1
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear 7fun, Thank you for your recent stay with us and I appreciate your taking a moment to provide us with some thoughts on your experience with us. We enjoy hearing from our guests so we can learn what we need to improve upon to deliver even better service going forward. I'm happy to hear that you found your room... More 

Hendersonville, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a very nice property in a very good location. I booked a standard king room....very nice furnishings and a very comfortable bed. The free wi-fi was rather slow, but I didn't really feel like using my laptop anyway. Lots of restaurants in the area, including Giordano's. Guess who had stuffed pizza for dinner?!? Had to drop my rental... More 

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear eldojim43, Thank you for taking a moment to provide us a review of your recent stay. It is through constant feedback from our guests that we can continue to improve the service and amenities we offer. I'm happy to hear that you enjoyed the renovated furnishings in your room and you were able to enjoy a nearby taste of... More 

Chattanooga, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Red Roof Inn with my two sons for 2 months and was greatly impressed with their staff. Housekeeping was very friendly and did a great job cleaning our room. The maintenance man was very nice and helpful. The grounds are kept up well. The location is near restaurants and there is a Target right across from... More 

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Rhiannon48, Thank you for your continued patronage of our hotel and I appreciate you taking the time to leave our guests and staff some thoughts on your time staying with us. We are always looking for ways to improve the service we offer our guests and it is through reviews such as yours that we can identify what we... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 17, 2015 via mobile

We enjoyed our stay and were impressed with the room. We stayed in a Premium King room. Would not have expected Red Roof Inn to be so nice especially for the price. All of the staff was helpful and nice as well.

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Jetraveling, Thank you for taking a moment to offer our guests your opinion of your recent stay with us. I'm delighted that we exceeded your expectations of what Red Roof Inns has to offer and I hope you will stay with us again in your future visits to the Chicago area or stay at any one of our over... More 

1 review
5 of 5 stars Reviewed June 14, 2015 via mobile

We recently had damage to our home and needed a short term place to call home. We didn't know how long that would be, but it turned out to be two months. This Red Roof Inn is managed excellently and all of the staff, from the night auditors, Brian, Cynthia, Chris, and Monique, to the cleaning crew, made us feel... More 

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear RKennington, Thank you very much for taking the time to offer our guests a review of your recent stay with us. I'm sorry to hear that you were displaced from your house for such a long time, but I'm glad that our staff and accommodations made you feel at home during a difficult time. I will be sure to... More 

Jacksonville, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

Only downside are the doors open to outside, in my opinion not the safest. Staff very friendly and helpful. Hotel has a $1.50 safe fee which is added at check-in and will only be waived at check out, wonder how much they make on people that forget? Room was updated and comfortable. Neighborhood was very safe, tons of restaurants and... More 

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Cynthia B, I'm happy to hear you enjoyed your recent stay with us and I appreciate you taking a moment to leave us a review. We like to hear from all our guests about their stay with us as we work to improve the services we offer. I'm glad that you enjoyed our updated rooms and our accessibility to... More 

1 review
1 of 5 stars Reviewed May 6, 2015

Management never cares about their customers.All they care is how to charge more money.They lying in your eyes,even if you know the truth.Rude and unprofessional employees.I paid more than 1500$ a month to them.And was planing to stay longer,but instead of trying to keep me as a long term customer,they increased my rate.So I checked out and found another hotel)))They... More 

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Alex K, Thank you for taking the time to provide some feedback regarding your stay with. We value the opinions of all our guests and welcome any and all critique so that we may further improve the services we offer. Due to increasing costs and changes in the hotel market, there are times where we must raise our rates... More 

Pittsburgh
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 1, 2015

This Red Roof Inn is one of the renovated/remodeled Red Roofs. I've stayed there three times in the past 14 months and each time has been a pleasant stay. Okay, so it's not the Ritz Carlton-- but you cannot beat the value for the money!!! It's clean, quiet and the bed is comfortable. And non-smoking is always my preference. Close... More 

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear MikePPittsburgh, I'm delighted to hear you enjoyed your most recent stay with us and I thank you for providing our guests some of the details of why you choose our hotel when visiting Chicago. We strive to provide our guests with clean and comfortable rooms with great customer service and we appreciate your continued patronage. We hope to see... More 

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