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Red Roof PLUS+ Chicago - Willowbrook

2.0 of 5 7535 Robert Kingery Highway, Willowbrook, IL 60527
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Certificate of Excellence 2014
Red Roof PLUS+ Chicago - Willowbrook
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Red Roof PLUS+ Chicago - Willowbrook
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78 reviews from our community

Traveler rating
    37
    19
    10
    8
    4
See reviews for
18
16
14
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Worth, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed for 5 days in a premium King room on the third floor. The room was nice, everything was clean, the personnel with whom I came into contact were nice. I have paid far more for a much smaller room which was no nicer than this one. I had a very pleasant stay and would stay here again and... More

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear BarbaraM7160, Thank you for your recent stay with us and I greatly appreciate your leaving us some feedback of your experience at the Red Roof PLUS in Willowbrook. We always like hearing from our guests as we work to maintain and improve the customer service and room quality we deliver to our guests. I'm delighted to hear that you... More

Worth Il
Contributor
16 reviews 16 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice and quiet room .Super friendly front desk Yesenia did a nice job giving us a early check in, room has flat screen tv , big fluffy towels awesome , nice wi fi , lots of plugged in ! plenty of lights , nice wall heat very big room with fridge,microwave . it was a nice day away from... More

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear worthmoose, Thank you very much for your recent stay with us and taking the time to leave us some feedback regarding your experience. I see that you stayed with us in December of last year and I appreciate your continued patronage of our Inn. We're happy to hear that you enjoyed the amenities we offer such as flat-screen TVs... More

Portland, Oregon
Contributor
13 reviews 13 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 19, 2014

We stayed at this property because there were many events in town, and the hotel where we usually stay was booked. We were in a room that was clean, but the sheets, blanket and bedspread had stains on them, and we were told that this was a renovated room. There wasn't a hair dryer, iron or ironing board in this... More

Was this review helpful? Yes 2
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear WCN_Portland, Thank you for taking the time to offer us some feedback regarding your recent stay with us. We take our guest's comments very seriously as we continuously look for ways to improve our service and quality. I'm sorry to hear that your stay with us did not meet your expectations as we did not deliver the services you... More

Henderson, Nevada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

My husband and I stayed at the Red Roof Inn Plus in Willowbrook,it from Sept 9- Sept 13th 2014 for business and pleasure The hotel was just remodeled and the room was gre ttwith a nice desk area, free wifi, microwave, fridge, coffeemaker nice sink and the lightning was great Very quiet even though it was on a busy street... More

Was this review helpful? Yes 1
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear srbozec, Thank you for your recent visit to our Inn and for taking the time to offer us feedback of your experience. We enjoy and value comments from all of our guests as it allows us to improve and enhance the lodging experience for our future visitors. I'm glad that you enjoyed your time with us and that you... More

Westmont, Illinois
1 review
5 of 5 stars Reviewed September 13, 2014 via mobile

Everyone here is always very friendly, down to earth and helpful, in the office and on the cleaning staff. Yesenia and Jay are always in a good mood and are a pleasure to talk to. The hotel is right next to a Target and near several places to eat as well which is convenient. But the service really makes this... More

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Greg, Thank you for taking a moment to offer some feedback and comments in regards to your recent stay with us. We enjoy hearing from our guests and always welcome suggestions on ways we can improve our service and deliver an outstanding stay to everyone that comes to visit us. As you mentioned we are located next door to... More

Saint Louis, Missouri
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 31, 2014

Wanted to have somewhere cheap to stay for 2 nights in this area. Room was very clean recently remodeled. Didn't hear any noise. Right next to large Target store which is handy, but not a good area to try to walk to get a meal as there is a lot of traffic. People who work here seemed more bored than... More

Was this review helpful? Yes 2
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear john r, Thank you for taking a moment to leave us some feedback of your recent stay with us. Our guest's feedback is very important to us and we try to learn as much as we can from our guest's experiences so we can improve the service we provide. I'm glad that you enjoyed our recently renovated rooms and... More

Plano, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014 via mobile

I stay at many different hotels, I have stayed 3 nights in a row which s very unusual for me as I normally use Priceline. Yesenia has been awesome at the front desk, Jay their maintenance man is always smiling. Their attitude and friendliness is outstanding.

Was this review helpful? Yes 1
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear coffeetogo08, I'm delighted to hear you enjoyed your stay with us and I greatly appreciate you taking the time to leave our staff members some feedback. We understand that there many hotels to choose from when staying in the Chicago area and we're glad to see that you've chosen us to stay with. I will pass your kind words... More

1 review
4 of 5 stars Reviewed July 1, 2014 via mobile

Room was nice and matched the pictures shown. We stayed for three days and the hotels location is perfect! I do wish our room had a frig, it made it a little tuff with a baby and the ice machine was broken. Overall I would stay here again and wouldn't think twice about telling someone to stay

Was this review helpful? Yes
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear lzzbie26, Thank you for taking the time to offer your feedback in regards to your recent stay. You have my sincere apologies for the ice machine being out of order during your stay. We were able to get it fixed shortly after your stay but I understand how frustrating that could be and I am sorry we did not... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2014

I've stayed a few times here and every time Yesenia and other staff have been extremely helpful. Since I travel for business I usually do not stay for long, but they helped me seek out local attractions and shopping. This saves me time searching on my phone. The rooms are very modern and clean. All the room amenities seem brand... More

Was this review helpful? Yes 1
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Mark J, Thank you for your recent review of our Inn and your continued visits to see us. We always enjoy hearing from our return customers and I'm happy to hear that our staff continues to offer you excellent customer service. With our close proximity to area restaurants and shopping, we are the ideal location for business travelers. We... More

Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2014

Clean rooms. Comfortable beds. Flat screen tvs. Minimal noise. No refridgerator or microwave and ice and vending are far away from rooms. Outdoor entrance to each room. Target next door. Close to shopping and food. Worth staying.

Was this review helpful? Yes 1
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Saranicole0124, Thank you for your recent patronage of our Inn and taking the time to leave us and our future guests a review of your stay. It sounds like you were able to enjoy a relaxing stay with us and I hope we will see you again soon. With our recent change to a Red Roof PLUS+, we are... More

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Additional Information about Red Roof PLUS+ Chicago - Willowbrook

Address: 7535 Robert Kingery Highway, Willowbrook, IL 60527
Location: United States > Illinois > DuPage County > Willowbrook
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Chicago - Willowbrook 2*
Number of rooms: 109
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Also Known As:
Red Roof Inn Chicago - Willowbrook Hotel Willowbrook
Red Roof Inn Willowbrook
Willowbrook Red Roof Inn

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