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Red Roof PLUS+ Chicago - Willowbrook

Certificate of Excellence
7535 Robert Kingery Highway, Willowbrook, IL 60527
Hotel amenities
1 room 1 adult
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Red Roof PLUS+ Chicago - Willowbrook
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123 Reviews from our TripAdvisor Community

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Ashtabula, OH, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

It was the best choice in the Chicago area excluding downtown although it was anywhere from 30 to 60 minute drive into Chicago depending on the traffic. Great breakfast restaurant nearby too! Good Value!

Helpful?
Thank Jeffrey S
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Jeffrey S, Thank you for your recent stay with us and I appreciate you providing us some feedback on your experience at our hotel. I'm happy to hear that you enjoyed your accommodations and the selection of restaurants nearby. As you mentioned in your review it can take up to an hour to drive into downtown Chicago when traffic... More 

Nevada, Iowa
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I wont go into the gory details here, just suffice to say that red roof inn clearly hires people with very little ability to think on their feet and have TERRIBLE people skills. DO NOT STAY HERE, go elsewhere!

Helpful?
Thank ViolinMom10
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear ViolinMom10, Thank you for taking a moment to provide us with a review of your recent stay with us. We appreciate feedback from all of our guests as it enables us to improve the service we offer and identify areas in which we are performing poorly. I welcome you to contact us regarding the details of what occurred during... More 

Chicago, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Rooms always clean, staff is amazing. So customer friendly, Emily provides fabulous customer service. She always remembers I like extra towels and has them at the front desk upon check in. I highly recommend this hotel.

Helpful?
Thank Conita60515
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Conita60515, Thank you for taking a moment to provide our customers with some comments regarding your recent stay with us. I'm happy to hear you enjoyed your time with us and we love that you choose to stay with us when visiting the Chicago area. I will be sure to share your comments with Emily and all of our... More 

Des Moines, Iowa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 16, 2015

In Chicago for a dog show and picked this hotel. I was not disappointed. The interiors had been recently renovated. I booked a premium room with microwave, refrigerator, and premium bedding. The room was clean; the bed so comfortable; the staff was very accommodating. I arrived early and my room was ready early. The fridge was stocked with a snack... More 

Helpful?
Thank Scas1
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Scas1, We always like hearing from our pet owners and dog show attendees and I'm delighted that you came to stay with us for your visit to Chicago. Pets are always welcome at the Red Roof PLUS+ Willowbrook and I'm glad you enjoyed your time here. I'm also happy to hear that you chose to stay in one of... More 

SmyrnaTennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 8, 2015

I needed Just one night's lodging to attend a nearby reunion. The facility was all around great... close to the interstate, restaurants, shopping. I've had very nice stays there over the past few years and this time its appearance was even better than before. Also, as in the past, the staff was very kind and helpful. Jim Smyrna, TN

Helpful?
Thank SueandJimRiedle
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Jim, I'm delighted to hear that you enjoyed your recent stay with us and I appreciate you sharing your experience with our other guests. It was great to have you back staying with us again and I hope you enjoyed the reunion and your visit to Chicago. We hope to see you again in the future and that you'll... More 

Big Lake, Minnesota
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed November 25, 2015

I showed up at the property early (around noon) and was promptly given my room, which was great. Then I got to my room... I opened the door and was smacked in the face with what smelled like citrus based cleaning solution that was so strong my eyes burned. Unfortunately, I was traveling for work and was four hours behind... More 

Helpful?
Thank huskyhockey2000
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear huskyhockey2000, Thank you for taking a moment to provide us with a review of your most recent stay. We appreciate hearing from all our guests as it allows us the opportunity to find out what we are doing well and what we need to work on to improve our service. You have my sincere apologies for the cleanliness issues... More 

Bloomington, Il
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 11, 2015

Twice a year finds a show in Chicago I attend, and this RRI is just down the road. Can't beat it. Clean, Quiet, recently remodeled and even has an elevator! Rooms are ALWAYS nice and well kept and the staff friendly and the WIFI is very reliable. And I don't think you can get a quieter nights sleep in the... More 

Helpful?
Thank John T
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear John T, Thank you for your continued patronage of our hotel and taking a moment to leave us a review of your most recent stay. We appreciate new and return customers and we hope to continue to earn your business for years to come. As you mentioned in your review we are a short distance from Denny's and Target,... More 

Stuart, Florida
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 26, 2015

My husband and I travelled to Chicago to visit the grandkids and always stay at this hotel. Great service, front desk personnel is very attentetive Clean hotel and great location. Great price. We highly recommend this hotel. Will be staying here every time we go to Chicago to visit the kids.

Helpful?
Thank Olga P
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Olga P, I'm happy to hear you enjoyed your stay with us while visiting your family in the Chicago area. Our guests come and stay with us for a variety of reasons, however everyone appreciates a clean room with courteous staff members. I thank you for recommending us to others and I hope we will see you again in... More 

Chicago, Illinois
Level Contributor
101 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed October 21, 2015

I stayed at this hotel for 1 night and had a great experience! The staff was extremely courteous and friendly, they made me feel like a welcomed guest as soon as I arrived. My room was clean and had a soft, comfortable bed. The parking and wireless were complimentary and there are plenty of food options nearby as well (Denny's... More 

Helpful?
Thank depechegirl02
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear depechegirl02, I'm delighted to hear that you enjoyed your most recent stay with us and I thank you for taking a moment to provide us a review. We take pride in our clean and comfortable rooms and try to provide every one of our guests with the best experience possible. We hope to see you again in your future... More 

Jamestown, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 2, 2015

Intersects I-55, I-294, I-355, and I-88 with Target Dept. store and Denny's restuarant and shell gas station with repair bays and Mobil gas plus Fitness Willowbrook same 1/4 miles stretch and same side of street. Was easy to find two different hiking areas in short distances. Perfect for Chicago visit with reasonable rates.

Helpful?
2 Thank James G
Alan G, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear James G, Thank you very much for taking a moment to provide us and our guests with a review of your recent stay. I'm delighted to hear that we exceeded your expectations and you enjoyed your time here in Chicago. I hope we will see you again in your future visits to the area and thank you again for... More 

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