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All 5 Willowbrook hotels

Willowbrook Inn

3.0 of 5 Hotel   |   7800 Kingery Hwy, I-55 at Rt. 83, Willowbrook, IL 60527 (Formerly Holiday Inn)
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Ranked #5 of 5 hotels in Willowbrook
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92 people have reviewed this hotel

Traveler rating
    19
    11
    22
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    21
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12
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44
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Houston
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We just spent two weeks In Florida staying a 3.5 and 4-star hotels which were great. On our return, our airline gave us a "free" overnight stay at this hotel because their lateness caused us to miss our connection. On the plus side, it appeared to have been cleaned recently and air conditioning does work in the room, but not... More

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in this hotel two years ago for wedding party and were very pleased. However, this time we stayed we were utterly disgusted by everything!!! The new owner of this hotel should be completely disgusted by the look of this place! Most of the trees and bushes were dead and the weeds were knee high. The hotel smelled of... More

Was this review helpful? Yes 2

Travelers are raving about these Willowbrook hotels

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

This was without a doubt one of the worst places in which we have EVER stayed. The place was dirty, the hallways and doors looked like they had not been cleaned in weeks. Inside the room we had a broken television, a broken AC, the shower head was falling off the wall, the security chain was broken, their "computer was... More

Was this review helpful? Yes
Zury C, Manager at Willowbrook Inn, responded to this review

Thank you for taking the time to respond to us. I would like to let you know as of 8/12/14 the hotel is under new Management. Also, as of 8/12/14 we have begun are renovation process and I am excited to announce that we will be bringing the Holiday Inn name back to Willowbrook and branding our hotel this by... More

Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed overnight for a park-and-fly. This hotel was purchased from Holiday Inn recently, and is now independently owned. Having stayed here before, I was appalled at the declining conditions….air conditioners not working, old tvs that didn't function, shower head falling off, security chain missing, computer system not working, elevator out of service, fire doors propped open….we had to change rooms….just... More

Was this review helpful? Yes 1
Zury C, Manager at Willowbrook Inn, responded to this review

Thank you for taking the time to respond to us. I would like to let you know as of 8/12/14 the hotel is under new Management. Also, as of 8/12/14 we have begun are renovation process and I am excited to announce that we will be bringing the Holiday Inn name back to Willowbrook and branding our hotel this by... More

Canton Ill
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

3rd time there. Last year no cold beer. Made reservation again this yr. Called hotel 2 times before our stay and were told they would have what we wanted. Sunday night bar closed Monday night no Coors Lite The place is a nightmare. Had to wait on checking in because rooms were not clean. One guy even left. Plus to... More

Was this review helpful? Yes
Zury C, Manager at Willowbrook Inn, responded to this review

Thank you for taking the time to respond to us. I would like to let you know as of 8/12/14 the hotel is under new Management. Also, as of 8/12/14 we have begun are renovation process and I am excited to announce that we will be bringing the Holiday Inn name back to Willowbrook and branding our hotel this by... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 16, 2014

NOT A HOLIDAY INN. My girlfriend and I stayed there for a wedding. First off. Our room smelled horrible due to the disgusting filters in the a/c unit. Not that we were watching TV, but it was not a flat screen like the web site said. Someone needs to call a landscaper or even bust out a lawnmower because if... More

Was this review helpful? Yes 1
Zury C, Manager at Willowbrook Inn, responded to this review

Thank you for taking the time to respond to us. I would like to let you know as of 8/12/14 the hotel is under new Management. Also, as of 8/12/14 we have begun are renovation process and I am excited to announce that we will be bringing the Holiday Inn name back to Willowbrook and branding our hotel this by... More

1 review
2 of 5 stars Reviewed July 16, 2014

We were forced to stay here as it was the only hotel available through the airline program for travelers stuck overnight, and we were stuck in a layover without baggage. Their discount rate was $82 plus tax, which was not a discount. We waited over an hour to get checked in, as their computer system was down. I understand they... More

Was this review helpful? Yes
Zury C, Manager at Willowbrook Inn, responded to this review

Thank you for taking the time to respond to us. I would like to let you know as of 8/12/14 the hotel is under new Management. Also, as of 8/12/14 we have begun are renovation process and I am excited to announce that we will be bringing the Holiday Inn name back to Willowbrook and branding our hotel this by... More

Manhattan, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2014

Stayed here for a friend's wedding. Thankfully their reception wasn't held there! When we checked in, no one was at the front desk. She only came out after we shuffled around and made noise. The first room they assigned us to smelled like something had died in it. After inspecting the room, we found black mold growing in the bathroom.... More

Was this review helpful? Yes 1
Zury C, Manager at Willowbrook Inn, responded to this review

Thank you for taking the time to respond to us. I would like to let you know as of 8/12/14 the hotel is under new Management. Also, as of 8/12/14 we have begun are renovation process and I am excited to announce that we will be bringing the Holiday Inn name back to Willowbrook and branding our hotel this by... More

Muskego, Wisconsin
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 13, 2014

We were staying here with a group from a wedding. The rate was $109.00, which is too much for this property, especially on a weekend. The front desk clerk was accommodating with our early check in, which was helpful. My son asked about the pool, but it was under construction. The first thing I noticed was the dirty hallways. There... More

Was this review helpful? Yes 1
Zury C, Manager at Willowbrook Inn, responded to this review

Thank you for taking the time to respond to us. I would like to let you know as of 8/12/14 the hotel is under new Management. Also, as of 8/12/14 we have begun are renovation process and I am excited to announce that we will be bringing the Holiday Inn name back to Willowbrook and branding our hotel this by... More

Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 8, 2014

After getting stuck in Chicago for one night, the airline put us here. We had issues getting our bags and the shuttle driver said he would not wait for us and that was the last shuttle of the night which turned out to not be true once we got to the hotel. We payed $60 for a cab ride. The... More

Was this review helpful? Yes 1
Zury C, Manager at Willowbrook Inn, responded to this review

Thank you for taking the time to respond to us. I would like to let you know as of 8/12/14 the hotel is under new Management. Also, as of 8/12/14 we have begun are renovation process and I am excited to announce that we will be bringing the Holiday Inn name back to Willowbrook and branding our hotel this by... More

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Additional Information about Willowbrook Inn

Address: 7800 Kingery Hwy, I-55 at Rt. 83, Willowbrook, IL 60527 (Formerly Holiday Inn)
Location: United States > Illinois > DuPage County > Willowbrook
Price Range (Based on Average Rates): $
Hotel Class:3 star — Willowbrook Inn 3*
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Also Known As:
Holiday Inn Chicago Willowbrook Hinsdale Hotel Willowbrook
Holiday Inn Willowbrook
Willowbrook Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
High Speed Internet Access and Wireless Access in all guest rooms, lobby, restaurant & lounge. Conveniently located in the western suburbs of Chicago, Holiday Inn Hotel Chicago-Willowbrook/Hinsdale is accessible to all major expressways, Chicago's O'Hare International Airport and Chicago's Midway Airport (complimentary shuttle to and from Midway Airport). Neighboring the corporate communities of: Burr Ridge, Hinsdale, Oakbrook, Lemont and Woodridge, our full service hotel and conference facility provides top-level service and amenities to satisfy our business and leisure guests. All of the 220 guest room accommodations and suites have been newly renovated and have many conveniences and amenities. Willby's restaurant and lounge, outdoor pool, exercise room with a sauna and guest laundry facilites add to a very comfortable stay for our guests while attending a conference or visiting family in the greater Chicago area. ... more   less 
Number of rooms
220

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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