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Willowbrook Inn

3.0 of 5
7800 Kingery Hwy, I-55 at Rt. 83, Willowbrook, IL 60527 (Formerly Holiday Inn)
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Willowbrook Inn
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105 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Rockford, Illinois
1 review
1 of 5 stars Reviewed 4 days ago NEW

I stayed here one nite, the only nice thing was the bed was comfortable! Essentially No TV service--only gets 4 stations nothing local. Vending and ice only on first floor far away. No in room coffe or amenities. No easily assessable electrical outlets. Staff not terribly helpful. I have never written a review before, but just thought people should look... More 

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Plainfield, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here on 3/21. A couple things to note - first - the hotel is under construction. Second - the bar is closed. I had made the reservation through hotels.com. The person behind the desk ignored the hotels.com rate and tried to charge us their full rate. He actually had to call over a manager before... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed there on 03/06/15 for a park and stay for a flight out of Midway airport. Check in was OK, room was so-so, doors leading to the parking lots were stuck in the open position, letting in freezing air into hallways, let alone a security issue. In the early morning we caught a shuttle to the airport, our driver was... More 

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3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I made reservations 2wks in advance for their stay and park deal. When we arrived a women was at the desk having a fit. Getting 2 new rooms while we were trying to check inn (very rude). We got to our room after driving 3 hrs thru a blizzard. It wasnt great but we were tired. The tv worked kinda,... More 

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Belleville, Wisconsin
1 review
1 of 5 stars Reviewed 4 weeks ago

The only reason this hotel is getting 1 star is because of their shuttle service. When we got there the room smelled odd. Nothing intolerable but a definite distinct odor. Then around 10PM our fire alarm started beeping which woke my 3 year old up. We took the batteries out but it still kept going. We called the hotel staff... More 

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1 review
2 of 5 stars Reviewed January 27, 2015

Tv did not work hair dryer and coffee pot did not work. Room was dated but clean and warm. Check in took way too long. This hotel needs new management and major renovations. Hot water was good. Seems to be outlets that do not work.

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Willowbrook, Illinois
1 review
1 of 5 stars Reviewed January 1, 2015

Parking lot is really dark. Room was freezing even with the heater on 85° all night. Hallways are ice cold. No ash trays in the smoking room. Bathroom is like a giant walk in freezer, (We kept our beer in there without ice) and I slipped on the bathroom floor. Hey I think you could even ice skate in there.... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 4, 2014 via mobile

NO HOT WATER, NO HEAT??!! It used to be a Holiday Inn, key wordS USED TO BE! Now it's under construction and a staff and management team that doesn't care. SAVE YOUR MONEY AND GO DOWN THE STREET! With the $80 plus dollars there are other hotels near by that aren't dirty, outdated, and want your business. The tv doesn't... More 

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Boston, Massachusetts
Top Contributor
50 reviews 50 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed October 12, 2014 via mobile

This hotel was formerly Holiday Inn and will be converted back to a Holiday Inn after renovations are complete. The management's decision to keep the hotel open during renovations is absolutely absurd. Everything inside the hotel is outdated. We were assigned a room on the opposite end of the hotel when we checked in. The hotel room was very cold... More 

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Milwaukee, Wisconsin
Top Contributor
110 reviews 110 reviews
18 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed October 4, 2014

Do not let these pictures fool you. This is not a Holiday Inn and the bar and restaurant is closed. The price was right @ $70.00 for a Saturday night. I will say, the room was very modern and very clean. The pictures on the site are not true, they show a nice bar and restaurant and they are both... More 

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