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All 4 Wheeling hotels

Westin Chicago North Shore

4.0 of 5 Hotel   |   601 North Milwaukee Avenue, Wheeling, IL 60090
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Ranked #1 of 4 Hotels in Wheeling
A recent review
5 of 5 stars reviewed 2 days ago
Char B
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229 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Came from San Diego for our sons wedding, stayed for 3 days. Such a wonderful experience! We loved our room, it had all the high end amenities and the greatest bathroom shower! Very clean with a very comfortable mattress on king size bed. The wedding reception was held at hotel and the management and staff helped make it fabulous! So... More

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Char, Thank you for taking the time to leave feedback on your most recent stay with us, I am happy to see that you had a wonderful time and that you truly enjoyed your visit! I am very pleased to see that you enjoyed our newly renovated guest rooms upgraded with bigger flat screen TVs, in-room refridgerators and additional USB/Outlet... More

Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here to attend a weekend at the hotel. Checked in Friday for 2 nights. Valet guy was very nice and helped get luggage to my room with no issue. We had a junior suite. Room was very spacious and had a sitting area with loveseat and a chair and coffee table. Bathroom was very nice. Note there is a... More

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us, I am happy to see that you enjoyed your visit with us and found our newly renovated guest room to be accomodating. I apologize for the inconvenience you experienced with the room service, we are working with our third party vendor to ensure all... More

USA
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

At the time of my travel hotel has being sold out through Westin website. To my surprise I was able to book a room using third party provider. At the time of checking I was informed I will not be receiving stay credit due to the fact I booked room indirectly. My SPG Gold status was recognized and I was... More

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Marcus, Thank you for taking the time to leave feedback on your most recent stay with us, I am happy to see that you enjoyed your visit and we certainly appreciate your loyalty to the Westin brand! I am also pleased to see that you were able to experience our guest room renovation first hand as we recently changed the... More

Dubai, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel...biggest lobby ever seen,amazing king size bed, usual westin amenities never changed. ..terrible soap and shower gel...good tv selection. .breakfast very basic....dinner at the restaurant saranellow is good you will run to 100# X 2 ...gym is good and indoor swimming pool is big enough for laps. Spg needs to change thw toilet amenities

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us, I am happy to see that you enjoyed your stay and that you are a loyal guest to Westin! While our location may not seem near too much we are actually located in the heart of Wheeling's Restaurant Row with over 25 restaurants within... More

Milwaukee, Wisconsin
Senior Reviewer
8 reviews 8 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this place! The rooms are spacious, modern, and clean, and the hotel offers great amenities. There's a fantastic trail right behind the hotel that I highly recommend exploring. I went for a run on it, then returned to the hotel where the desk clerks immediately offered me towels and water - great service! The late check out on... More

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Jennifer, Thank you kindly for your feedback on your most recent stay with us. I am happy to see that you enjoyed your visit and found our staff very helpful and accomodating. Our runWESTIN program is fantastic for those who enjoy getting an outdoor exercise experience, our beautiful trail along the Des Plaines River offers beautiful scenery and it is... More

Sanibel Island, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel over a dozen times on work trips and two times they have oversold and told me they didn't have a rooom for me. The first time I forgave, naively thinking it was an honest error. The second time was the last time I will be staying at that hotel. (After I expressed my displeasure,... More

Was this review helpful? Yes 3
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Kate, Thank you for taking the time to leave feedback on your most recent stay with us, I am very sorry to see that your experience with us did not exceed your expectations the last time you stayed with us. I shared your feedback with our front office team and our manager on duty that night did remember speaking with... More

Algonquin, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here to celebrate our anniversary. My husband is an SPG Platinum member and upon check in we were upgraded to a Jr. suite. It was a spacious room with a large bathroom. Huge windows which let a lot of light in, but the darkening drapes were fantastic and we slept in late. The bed was... More

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Hello Deanna, Thank you kindly for your feedback on your recent stay with us, I am very pleased to see that you had a wonderful time with us and that we were able to make your special day even more so special! Thank you for the kind words about our team as well, I have passed on your comments to... More

Los Angeles, California
Top Contributor
66 reviews 66 reviews
44 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed September 15, 2014

The room was rather sad. It was supposed to be a Jr. suite. However, it was just an average room. What was not average was the room service. In room dining was a grim experience. They got our orders wrong and when they got it "right" the food was tastless. I tried to change three one hundred dollar bills at... More

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Alisa, Thank you for taking the time to leave feedback on your most recent stay with us, I apologize that your experience with us did not exceed your expectations. I followed up with our front office team and our front office manager remembered you and your husband and the troubles you came across with trying to recieve change. While we... More

Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 2, 2014

This is our favorite hotel when we decide to stay over in Chicago. Four or five times a year we spend a night or two in Chicago and Westin Chicago North Shore is our choice. The rooms have recently been refurbished and about the only complaint we have is we do not like the shower heads. You can't get a... More

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us, I am happy to see that you have enjoyed your visits and we greatly appreciate your loyalty with us! Our Westin Gear Lending Program is a wonderful tool for those who are trying to keep their fitness routine on the go and have forgotton... More

Inwood, West Virginia
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 26, 2014

This is a nice hotel. It has clean rooms, nice decor, friendly staff, and a number of on site and nearby restaurants. The restaurant on the first floor is more suitable for the dressier crowd. A must stay if you want to get away from the bustle of downtown Chicago.

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for your review on your most recent stay with us, I am happy to see that you enjoyed your visit and had a chance to see some of our recent changes to our property! I am also pleased to see that our location was of a great convenience to you with the availability of restaurant choices; we are... More

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Additional Information about Westin Chicago North Shore

Address: 601 North Milwaukee Avenue, Wheeling, IL 60090
Phone Number:
Location: United States > Illinois > Wheeling
Price Range (Based on Average Rates): $
Hotel Class:4 star — Westin Chicago North Shore 4*
Number of rooms: 412
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Also Known As:
Westin Chicago North Shore Hotel Wheeling
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin

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