We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westin Chicago North Shore

4.0 of 5 601 North Milwaukee Avenue, Wheeling, IL 60090
Hotel website
Hotel deals
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Westin Chicago North Shore
Professional photos View all
Browse nearby
Westin Chicago North Shore
Write a Review

252 reviews from our community

Traveler rating
    73
    121
    38
    11
    9
See reviews for
49
42
26
129
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (252)
  • Mar-May only
    (49)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (41)
All months
St Paul, MN
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at the Westin Chicago North for a weekend in February. Staff was helpful and friendly. Rooms were large and well kept. Beds comfortable. Rates were reasonable. Rooms were quiet. Only downside was the Wi-Fi - $13/day for in-room and (free) lobby was painfully slow. (seriously - who doesn't have free Wi-Fi these days). Location was good for us, but... More 

Was this review helpful? Yes
Baltimore, Maryland
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin Chicago North Shore is a very nice property, with one particular caveat. Things we particularly appreciated were: • Hard-working front-line level employees. From the front-desk people to the catering staff and bellmen, they were enthusiastic and would jump to help. • The food at Saranello’s is excellent. I highly recommend the stuffed mushroom caps, which are divine. But... More 

Was this review helpful? Yes
Yuyao, China
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

-Stern & Cold reception during Check-in and Check-out. -No upgrades for SPG Platinum (none expected, but was hoping for at least a smile and a welcome comment or two) -Nothing in mini-fridge, but excellent small store in lobby with snacks, sundries, chargers etc... -Fitness Center good, also love the $5 NB shoe/clothing rental for traveling super light -Room pretty standard.... More 

Was this review helpful? Yes
San Francisco, California
Top Contributor
64 reviews 64 reviews
57 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's hard to find a luxury high-rise hotel in the suburbs. Since moving away from the area I have had to pleasure to stay here on a few occasions. Hotel is very convenient with room service and an onsite store for random items. Bed is comfy and rooms are quiet. The only downside I can find is that cleaning could... More 

Was this review helpful? Yes
Houston, Texas
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am still staying at the Westin Chicago North Shore and I want to write about the help Megan at the front desk gave me. I am here for my niece's wedding weekend. I booked 3 rooms for my 2 sons' and their families. First I called before I came and talked to Megan. I asked for 2 adjoining rooms... More 

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us. I am happy to see that you enjoyed your visit and had a wonderful experience with our staff, I will be sure to pass your kind words about Megan on to our front office staff. Thank you again for taking the time to leave feedback,... More 

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 9, 2015

I attended a function that was being held at hotel for New Year's Eve. The hotel had quite a few things out of order. The pool was lackluster. The hot tub had green scum-foam floating in it. The hotel was short on bellboy staff and our event was sold out with nearly 800 people attending. There were few luggage carts... More 

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

MrsRule, Thank you for taking the time to leave feedback on your most recent stay with us. I apologize for the inconvenience you experienced during your visit with us and I will be sure to discuss this with our housekeeping and engineering staff to ensure these issues do not occur again. As with the majority of our larger groups, we... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed December 29, 2014

The hotel was outstanding and what made it exceptional were the staff. What I appreciated was their sincerity. They were genuinely happy to help and you don't always get that these days. I can't wait to stay here again. It is in a great location if you have a vehicle and want to check out the area. Tons of great... More 

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to hear that you enjoyed your visit and I will be sure to pass along your kind comments to our staff. I am also pleased to see that you found our location to be of convenience as we are located in the... More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 18, 2014

This is an outstanding choice if you are in the area. It has an excellent restaurant, fitness center. The common areas are comfortable, warm and upscalle. The rooms are fairly standard. Because the hotel has 16 floors, the views can be quite good. The property borders along a forest preserve so you may bet a nice view of the woods.... More 

Was this review helpful? Yes 1
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Jan, Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit and that you found our property's amenities to be of convenience! Although our location may not look like much, we are in the heart of Wheeling's renowned Restaurant Row featuring over 25 different restaurants... More 

Wheeling, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 17, 2014

This hotel is one of the least friendly handicap hotels I ever been to. First there are only two handicap spaces in front of the hotel. All the other handicap spaces are on the south side next to the ballrooms (approx. 3/4 of a football field away from the main lobby. The handicap room we stay in did not have... More 

Was this review helpful? Yes 1
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us, I apologize for the inconvenience you experienced during your visit. While our hotel is up to standard with ADA regulations for handicap guests, we greatly appreciate your feedback and your recommendations. I am sorry to hear that you had trouble with parking, please know... More 

Palm Harbor, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

This is a great pick for a weekend stay. Service is great. Facility and cleanliness were great. Plenty to do in the area and great food! When visiting family and friends in the area this is our only choice.

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Dan, Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit and I am also happy to see that you have stayed with us on numerous occasions! Our hotel location is very convenient as it's located by major highways and expressways as well as in... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Westin Chicago North Shore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westin Chicago North Shore

Address: 601 North Milwaukee Avenue, Wheeling, IL 60090
Phone Number:
Location: United States > Illinois > Wheeling
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Chicago North Shore 4*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Starwood, Priceline, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Westin Chicago North Shore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Chicago North Shore Hotel Wheeling
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin

94 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (79)
Viewed
Bathroom (6)
Viewed
Room/suite (29)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (23)
Viewed
View from room (8)
Viewed
Dining (1)
Viewed
1:50
Videos (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Room/suite (6)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay