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All 4 Wheeling hotels

Westin Chicago North Shore

4.0 of 5 Hotel   |   601 North Milwaukee Avenue, Wheeling, IL 60090
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Ranked #1 of 4 Hotels in Wheeling
A recent review
5 of 5 stars reviewed 2 weeks ago
GabbnMike Milwaukee, Wisconsin
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221 reviews from our community

Traveler rating
    60
    108
    35
    11
    7
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43
36
22
118
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Los Angeles, California
Top Contributor
65 reviews 65 reviews
43 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed yesterday NEW

The room was rather sad. It was supposed to be a Jr. suite. However, it was just an average room. What was not average was the room service. In room dining was a grim experience. They got our orders wrong and when they got it "right" the food was tastless. I tried to change three one hundred dollar bills at... More

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Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our favorite hotel when we decide to stay over in Chicago. Four or five times a year we spend a night or two in Chicago and Westin Chicago North Shore is our choice. The rooms have recently been refurbished and about the only complaint we have is we do not like the shower heads. You can't get a... More

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GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us, I am happy to see that you have enjoyed your visits and we greatly appreciate your loyalty with us! Our Westin Gear Lending Program is a wonderful tool for those who are trying to keep their fitness routine on the go and have forgotton... More

Inwood, West Virginia
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel. It has clean rooms, nice decor, friendly staff, and a number of on site and nearby restaurants. The restaurant on the first floor is more suitable for the dressier crowd. A must stay if you want to get away from the bustle of downtown Chicago.

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GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for your review on your most recent stay with us, I am happy to see that you enjoyed your visit and had a chance to see some of our recent changes to our property! I am also pleased to see that our location was of a great convenience to you with the availability of restaurant choices; we are... More

Charlotte, North Carolina
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was OK. Nothing horrible, nothing great. The staff was friendly, the room was clean. I just expected a bit more from a Westin. The bed was very uncomfortable and very hard. I've slept in more comfortable beds in hotels of lesser caliber. I was here for a conference, the hotel restaurant was great, and there were several other... More

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GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking time to leave feedback on your most recent stay with us, we greatly appreciate any and all comments on our guest experiences during their stays with us. I am happy to see that you enjoyed your stay with us and found the location of our property to many restaurants in the area convenient, we are located... More

Aveiro, Portugal
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The facilities are good, however the hotel is located in the middle of nowhere very far from Central Chicago (about 50 minutes by train). Our room was very nice and clean and the Starbucks Coffee Maker was a plus!

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GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for your feedback on your recent stay with us, I am happy to see that you enjoyed your stay! While our location may not seem to be the most convenient, we are actually nearby many attractions including Wheeling's Restaurant Row with over 50 restaurants, The Ravinia Festival for any outdoor shows and events, andwe are also located just... More

Louisville, Kentucky
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

They had a Dog Show the weekend that we stayed. There was hundreds of dogs!!!!!! And they were all booked in the hotel. We stayed on the 15th floor and were surrounded by barking, peeing and pooping dogs. The elevator had pee and poop in it.....pee and poop in lobby and hall way. Granted, the employees cleaned it up but... More

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GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us, we greatly appreciate any and all feedback in order to ensure that we are consistantly exceeding our guests expectations. I apologize for any inconvenience that you may have experienced during your stay here, being a pet friendly hotel we do host an annual dog... More

Mackinaw, Illinois
Contributor
17 reviews 17 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We used Priceline and got the Westin. Very nice. The man who checked us in, Harry, was very pleasant and helpful. Our room was very nice, clean and modern. Fridge and coffeemaker were a nice touch. Very quiet. Nice pool and spa. We would stay again for sure!

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for your feedback on your most recent stay with us, I am very pleased to see that you enjoyed your stay and that you had a comfortable visit in our newly refreshed guestrooms. We are wrapping up our guestroom refresh this summer and have included our most requested amenities including an in room refrigerator and additional outlet &... More

Indianapolis, Indiana
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed August 8, 2014

Our check in was smooth and pretty quick with Harry helping us. (He also checked us out). The fitness trail was nice and we enjoyed that since we had awesome weather for it (not too hot, not too cold and a nice breeze). The location was good for visiting the Gross Point Lighthouse, Six Flags and River Grove friends. The... More

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us. I apologize for the inconveniences that you experienced during your stay. I have spoken with my team to ensure that all associates are up to date with their training to ensure that the issues you mentioned do not reoccur for any guest experience. I... More

Chicago
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

Awesome weekend getaway and the price was just right. Very clean and comfortable living arrangements. I informed the front desk it was our anniversary and he provided us with a corner room on the 14th floor. We stepped out of our room for dinner after check-in and when we returned, they had left us several bottles of spring water and... More

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for your feedback on your most recent stay, I am happy to see that you enjoyed your visit with us and that we were able to make your special occasion, even more so special! I am happy to let you know that we are currently wrapping up a guestroom refresh with upgrades and new amenities as well as... More

Senior Contributor
31 reviews 31 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 7, 2014

I stayed in a variety of hotels in the Chicago area from May-December of 2013. After sampling the following hotels,Sheraton Chicago Hotel & Towers, The Tremont Chicago Hotel at Magnificent Mile, The Westin O'Hare, Sheraton Chicago O'Hare Airport Hotel, Sheraton Suites Chicago Elk Grove, The Westin Chicago Northwest, I chose the the The Westin Chicago North Shore as my home... More

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your experiences with us, I am happy to see that you have enjoyed your stays with us and have continued to stay with us as your preferred hotel! You're loyalty is greatly appreciated and I will be sure to pass on your kind words to our staff. I am also... More

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Additional Information about Westin Chicago North Shore

Address: 601 North Milwaukee Avenue, Wheeling, IL 60090
Phone Number:
Location: United States > Illinois > Wheeling
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Chicago North Shore 4*
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Also Known As:
Westin Chicago North Shore Hotel Wheeling
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin

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