We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westin Chicago North Shore

Hotel website
Hotel deals
601 North Milwaukee Avenue, Wheeling, IL 60090
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Westin Chicago North Shore
Professional photos View all
Browse nearby
Westin Chicago North Shore
Write a Review

263 reviews from our community

Traveler rating
    77
    126
    40
    11
    9
See reviews for
51
44
27
133
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (263)
  • Mar-May only
    (59)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (42)
All months
Saint Louis, Missouri, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were in town for a family event on the North Shore. The location was good, easy access to tollway to get to more suburbs or to downtown. Workout facility with pool/hot tub as business center were nice. Dude who checked us in was a douche - not a good start. The room didn't smell like the traditional Westin White... More 

Was this review helpful? Yes
Rockville, MD
Top Contributor
62 reviews 62 reviews
28 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 1 week ago

I am presently here for a meeting. The staff are lovely and the hotel is clean, though dated. My room is quiet w a nice TV. Also, I appreciated them giving 1000 if I do not use housecleaning. Here's the negative - the bed is not up to Westin's normally high quality . I have stayed in the Heavenly Bed... More 

Was this review helpful? Yes 1
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that our staff provided you with wonderful hospitable experience. I am also glad that you were pleased with our recent room renovations which included upgrading our amenities, TV's and adding in-room refridgerator. I apologize for the confusion on the guest... More 

Plainfield, Illinois
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A comfortable place. Very modern and updated. Clean. We were there for my daughters' dance convention. We were treated very well and had a great stay. We ate at the restaurant (Italian) 3 times. We would've gone elsewhere but we had a major snowstorm on the last night of the convention, and nothing else was open. Thankfully their restaurant was... More 

Was this review helpful? Yes 2
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for your kind feedback on your stay with us earlier this year. We always look forward to our dance conventions and I am happy to see that you and your family had a wonderful time during your visit. We hope you and your family have an opportunity to visit us again soon as the weather is getting better... More 

Gallatin, Tennessee
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is by far the nicest hotel my husband and I have stayed at. The front desk was very helpful when we checked in, and upgraded us to a king bed even though we had booked a queen. Everything in the room appeared new and clean. The rainfall shower was amazing!

Was this review helpful? Yes 1
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Brittany, Thank you for taking the time to leave feedback on your most recent stay with us, I am happy to see that you and your husband enjoyed your visit! I will be sure to pass your kind words on to our front office staff as they will be happy to know that their guest service and hospitality exceeded your... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Room was comfortable, clean, and staff was nice. We went when their was some sort of convention for kids, so it was a little crowded and noisy, but no big deal. My only negative comment is that the cost of breakfast was outrageous!

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Kate, Thank you for taking the time to leave feedback on your most recent visit with us, I am happy to see that you enjoyed your stay despite the large group we had in house. I will be sure to pass on your kind words to out front office and housekeeping staff as they work very hard every day to... More 

Green Bay
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 26, 2015

I have but one complaint about this hotel. Ok maybe two. The hottub would not work right. Would take a couple of minutes for the jets to start after hitting the button. The second day, it never came on. When mentioned to the front desk they said if someone hits the emergency button, it has to be reset. I think... More 

Was this review helpful? Yes 1
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Jason, Thank you for taking the time to leave feedback on your most recent stay with us, I am very happy to see that you enjoyed your visit and found our area to be accomodating to you as well. I apologize for the confusion with the hot tub, it is not often that someone hits the emergency button, but I... More 

Los Gatos, California
Top Contributor
97 reviews 97 reviews
61 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 20, 2015

Very nice hotel in the northern suburbs. I thought my room was clean and spacious, and it was very quiet. I slept well. Bathroom is nice, although I wish there was more counter top space. The shower is great, with the large overhead "rain" showerhead, and a hand held wand available as well. Staff was OK. When I checked in,... More 

Was this review helpful? Yes 1
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit and thank you kindly for naming us the 'nicest hotel in the area'. I am pleased that you enjoyed the recent renovations that we have done to our guest rooms, we recently updated the look... More 

Cleveland, Ohio
Top Contributor
95 reviews 95 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 19, 2015

Rooms are tastefully decorated and clean. Staff is helpful and courteous, both at the front desk and throughout. Interesting enormous photo replica of firemen rushing to the Chicago fire in the elevator area. Lovely modern fireplace in the lobby. Shower heads emit a shower of rain with a hand wand available too. Soap shaped like leaves. Attended a conference here,... More 

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us, I am happy to see that you enjoyed your visit! The look and feel of our property is something that we are very proud of, we just completed the guestroom phase of our renovation project and we are excited to bring an updated look... More 

Senior Contributor
27 reviews 27 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 13, 2015 via mobile

beautiful hotel and conference center. plenty of employees to greet and help you with every need. easy check in nice lobby with gas fireplace as focal point. Great location for a conference. highly recommend for any occasion

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback regarding your most recent visit. I am happy to see that you enjoyed your stay with us and that you found our property to be a great resource for events. I will be sure to pass on your kind words to our staff as they will be happy to hear that... More 

Seneca, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2015

The beds, high quality pillows and bedding was indeed just right for a great nights sleep. My husband and I are indeed pillow snobs and these passed with flying colors! Beautiful lobby, loved the fireplace, very nice and helpful staff.

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Rhonda, Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that both you and your husband and a comfortable and relaxing visit! Our Heavenly brand is very popular and has been created with getting the best night's sleep in mind. You can always take the Heavenly experience home with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

94 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (79)
Viewed
Bathroom (6)
Viewed
Room/suite (29)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (23)
Viewed
View from room (8)
Viewed
Dining (1)
Viewed
1:50
Videos (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Room/suite (6)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question