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Westin Chicago North Shore

4.0 of 5 601 North Milwaukee Avenue, Wheeling, IL 60090
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Westin Chicago North Shore
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Westin Chicago North Shore
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248 reviews from our community

Traveler rating
    73
    117
    38
    11
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am still staying at the Westin Chicago North Shore and I want to write about the help Megan at the front desk gave me. I am here for my niece's wedding weekend. I booked 3 rooms for my 2 sons' and their families. First I called before I came and talked to Megan. I asked for 2 adjoining rooms... More 

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I attended a function that was being held at hotel for New Year's Eve. The hotel had quite a few things out of order. The pool was lackluster. The hot tub had green scum-foam floating in it. The hotel was short on bellboy staff and our event was sold out with nearly 800 people attending. There were few luggage carts... More 

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

MrsRule, Thank you for taking the time to leave feedback on your most recent stay with us. I apologize for the inconvenience you experienced during your visit with us and I will be sure to discuss this with our housekeeping and engineering staff to ensure these issues do not occur again. As with the majority of our larger groups, we... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel was outstanding and what made it exceptional were the staff. What I appreciated was their sincerity. They were genuinely happy to help and you don't always get that these days. I can't wait to stay here again. It is in a great location if you have a vehicle and want to check out the area. Tons of great... More 

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to hear that you enjoyed your visit and I will be sure to pass along your kind comments to our staff. I am also pleased to see that you found our location to be of convenience as we are located in the... More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2014

This is an outstanding choice if you are in the area. It has an excellent restaurant, fitness center. The common areas are comfortable, warm and upscalle. The rooms are fairly standard. Because the hotel has 16 floors, the views can be quite good. The property borders along a forest preserve so you may bet a nice view of the woods.... More 

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Jan, Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit and that you found our property's amenities to be of convenience! Although our location may not look like much, we are in the heart of Wheeling's renowned Restaurant Row featuring over 25 different restaurants... More 

Wheeling, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 17, 2014

This hotel is one of the least friendly handicap hotels I ever been to. First there are only two handicap spaces in front of the hotel. All the other handicap spaces are on the south side next to the ballrooms (approx. 3/4 of a football field away from the main lobby. The handicap room we stay in did not have... More 

Was this review helpful? Yes 1
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us, I apologize for the inconvenience you experienced during your visit. While our hotel is up to standard with ADA regulations for handicap guests, we greatly appreciate your feedback and your recommendations. I am sorry to hear that you had trouble with parking, please know... More 

Palm Harbor, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

This is a great pick for a weekend stay. Service is great. Facility and cleanliness were great. Plenty to do in the area and great food! When visiting family and friends in the area this is our only choice.

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Dan, Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit and I am also happy to see that you have stayed with us on numerous occasions! Our hotel location is very convenient as it's located by major highways and expressways as well as in... More 

Lakeville, Minnesota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

We checked in on Thankskgiving and upon check in they upgraded to a junior suite without an up charge! They also did not charge for wifi when I inquired. The huge window in the bathroom was a very cool feature. I thought the hotel was very clean and quiet. It was an excellent hotel for the value!

Was this review helpful? Yes 1
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your stay with us, I am happy to see that you enjoyed your visit! I am also pleased to see that you enjoyed our new look as our property is currently undergoing a refresh and have just completed our guestroom renovation. Our guest room renovation included updating the look and... More 

Naperville
Contributor
18 reviews 18 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 30, 2014

We recently travelled with our 15 year old dog over Thanksgiving, and the Westin was excellent. We requested a room with no fragrance, and a pet bed, and our room was as requested upon arrival. A wonderful pet bed was set up in the room for our dog! The room was clean, spacious, and the coffee in room was wonderful.... More 

Was this review helpful? Yes 1
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for your feedback on your recent stay with us, I am happy to see that you had a wonderful holiday and that we were able to accomodate your's and Olive's stay with us. We are always happy to provide a wonderful and comfortable stay for pets as we know that they are part of the family, some of... More 

Indianapolis, IN
Top Contributor
64 reviews 64 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 24, 2014

It was a relaxing stay in a very inviting hotel! It is new, clean, and the bed was comfortable. Parking was free, restaurants were nearby, and the overall location was convenient for the North Shore area.

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay, I am happy to see that you enjoyed your visit and I will be sure to share you kind words with our staff. I am pleased that you enjoyed our new look, our hotel is currently undergoing a refresh, and we just compelted a guest room... More 

Las Vegas, Nevada
Top Contributor
74 reviews 74 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 20, 2014

I really enjoyed this hotel. Location Location Location. Easy peasy access to the Interstate and a straight shot down to O’Hare. But what’s really cool about staying here is the access to fantastic dining and cocktails right in the parking lot. I’m sure they have their own bar, but I didn’t make it there. Dinner at Cooper’s Hawk followed by... More 

Was this review helpful? Yes
GM_WCNS, General Manager at Westin Chicago North Shore, responded to this review

John, Thank you for taking the time to leave feedback on your most recent stay with us, I am happy to see that you enjoyed your visit and that you found our location very convenient during your trip! We are very lucky to be located at the heart of Wheeling's renowned Restaurant Row with over 25 restuarants, featuring a variety... More 

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Additional Information about Westin Chicago North Shore

Address: 601 North Milwaukee Avenue, Wheeling, IL 60090
Phone Number:
Location: United States > Illinois > Wheeling
Price Range (Based on Average Rates): $
Hotel Class:4 star — Westin Chicago North Shore 4*
Number of rooms: 412
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Also Known As:
Westin Chicago North Shore Hotel Wheeling
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin

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