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The Westin Chicago North Shore

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601 North Milwaukee Avenue, Wheeling, IL 60090
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The Westin Chicago North Shore
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The Westin Chicago North Shore
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290 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fredericksburg, Virginia
Level Contributor
167 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed yesterday NEW

Convenient to O'Hare and many major business HQ. The property is best for business travel. That said...coffee at 6am or even earlier in the lobby would be a bonus. I found myself hiking across a parking lot to Dunkin Doughnuts every morning at 6am. The staff are exceptionally helpful, for the most part. It is a well kept property with... More 

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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed at the Westin for 3 days for a business conference..everything is huge here..attended in their huge meeting halls. Overall, the rooms are also huge but tired. Carpet was quite dirty, great beds though, if I wasn't a SPG member, high Internet cost would be something I would highlight. The connection was strong but slow speed. If you need to... More 

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Sterling, Illinois
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My wife and I booked through a Hotwire special, so the price was right. As avid travelers, we noted several positives about the stopover and some points for improvement. The good: – The location puts it at about a 40-minute drive from downtown Chicago; it's close enough for a comfortable drive, yet far enough to get away from the bustle.... More 

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Detroit, Michigan
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Checked in Sunday after waiting in a line that was ridiculously long. What? Ya didn't know the place was booked solid that day and we'd be checking in? I dislike waiting more than anything. The room is kinda icky. Something red stained the carpet and not cleaned. (Where are my shoes?!) The phone needed a battery as did the TV... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Free parking right at the front door was pretty awsome. Staff, as always with a Westin, was very helpful, friendly,always available when needed. The room was much larger then a standard room at most hotels, with a nice flat screen tv, big bed, really clean, quiet and modern furniture. No free wi-fi in the room which is a rip off... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel twice now. It is very clean with great amenities. (The shower is awesome) We really appreciate this hotel and how they welcome dogs, that is a huge factor for us, and the nearby trail is a beautiful place for a hike. Great restaurants are only steps away. The staff are very accommodating, especially Elton!!!!... More 

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san diego
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Mitch was great in accommodating my family with a room large enough for us to stay comfortably and I'm very thankful. He also acknowledged Platnium status with a smile. The hotel was insanely busy and he was handling it all. Unfortunately as the night progressed it was too much. He was unable to keep up with all of the details... More 

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Sheboygan, Wisconsin
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here a few weeks ago. Parking was kind of far from hotel. However, the lobby was beautiful and I really liked the room we had. I requested a quiet room and they gave us a room at the end of a hallway in the corner. One set of windows had beautiful views of the Des Plaines river and the... More 

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Iowa City, Iowa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed here in early May, and booked a Junior Suite. All staff I encountered were professional and friendly. Being an SPG member, I was offered a late checkout and free WIFI. The Junior Suite is extremely roomy and the bathroom is extra large with a window and walk-in shower. There is an in-room coffee maker with complimentary tea and... More 

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Chicago, Illinois
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I would like to start by saying I did not actually stay here. I came to look at banquet facilities for my wedding. I had an 11 am appointment. I was early and arrived at 10:35. I waited in line which took a few minutes. They only had one desk clerk on Friday July 3, not only was it a... More 

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