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Hawthorn Suites by Wyndham Northbrook Wheeling

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8000 Capital Dr, Wheeling, IL 60090
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Hawthorn Suites by Wyndham Northbrook Wheeling
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Hawthorn Suites by Wyndham Northbrook Wheeling
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180 reviews from our community

Traveler rating
    64
    56
    33
    19
    8
See reviews for
51
25
18
79
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (180)
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    (54)
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Wheeling, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Very ,Very pleased with the service and kindness of all the staff.24 hours a day.my only suggestion would be to have at least 2 personal on the property at all times .We arrived on May 10 2015 after a 5 hour drive from AR,775 miles.With only one person at the hotel ,she was not able to help us get every... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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HawthornsuitesMgmnt, Director of Sales at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review

Thank you for your positive comments regarding your experience at our hotel. We are pleased to learn that your overall experience has been a good one! Your comments have been shared with the staff. We appreciate your suggestions and feedback and look forward to serving your needs. Thank you. More 

Tustin, California
1 review
5 of 5 stars Reviewed 2 weeks ago

After experiencing my second stay in this hotel, I am highly recommending it! . It is perfect for just a local overnight stay, as well as longer residential stays for employees of local companies, In my case, Hawthorn Suites was perfect for our family transitioning residences. The front desk receptionists (ESPECIALLY Junior and Ricky) go out of their way to... More 

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HawthornsuitesMgmnt, Director of Sales at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review

Thank you for taking the time to provide your valuable feedback. We are very pleased to learn about your stay and the outstanding service that you received from our staff. Your comments have been shared with the entire hotel team and the individuals mentioned have been recognized for their contributions. Thank you! More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Pros: clean, updated room. Relatively quiet. Well stocked kitchenette with clean appliances. Good complimentary breakfast. Pleasant front desk staff. Cons: bed was squeaky and too soft. No exhaust fan in bathroom. Ground floor carpeting needs a good shampoo; gives a bad first impression.

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HawthornsuitesMgmnt, Director of Sales at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review

Thank you for taking the time to share your recent guest experience at our hotel. We pride ourselves on delivering superior service and quality for every guest. We appreciate that you enjoyed your stay and look forward to any future opportunities for you to enjoy the hotel again. Thank you. More 

Freeport, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Very clean and a great staff. Everyone should have a "Junior" working for them. It is so refreshing to see a younger person take his position seriously and be such a professional. My room was large, the bathroom was large and clean (yes I am one of those people that go in looking for something wrong), the refrigerator had an... More 

Was this review helpful? Yes
HawthornsuitesMgmnt, Director of Sales at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review

Thank you for your comments and feedback. We appreciate your time and we look forward to any opportunity to be a good resource for you in the future. Your comments are welcome and they will be shared with the hotel staff. Thank you. More 

Indianapolis, Indiana
1 review
1 of 5 stars Reviewed April 23, 2015

Three night, four day stay at the Wyndham in Wheeling, IL. was nothing short of poor. Facility was very dated, carpet was quite worn. The lobby/kitchen area smelled of Indian cuisine and this odor often seeped into the guest rooms. Somehow I was placed into a single occupancy handicapped accessible room on the second floor of the hotel. This room... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
HawthornsuitesMgmnt, Director of Sales at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay with our hotel. We strive to deliver a memorable and enjoyable experience for all of our guests. We proudly host customers from all over the world, and this diversity adds to the positive experiences we hear about from the majority of our guests. We look forward to... More 

Whippany, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

This hotel has always been my favorite one. Mostly because of cleanliness and safety. Facilities like business center, Gym, kitchenette and morning breakfast is excellent. Staff has always been friendly. This is my third trip to US and this hotel has been always first choice when I come to Chicago area for extended stay.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
HawthornsuitesMgmnt, Director of Sales at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review

Thank you for taking the time to provide your feedback. We are happy to learn that you enjoyed your stay with us and we look forward to any future opportunity to be of service. Your comments are very important to us, and they will be shared with the appropriate departments. Thank you. More 

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40 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (17)
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Business center/function rooms (4)
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