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All 3 Westmont hotels

BEST WESTERN PLUS Oakbrook Inn

2.5 of 5 Hotel   |   669 Pasquinelli Drive, Westmont, IL 60559
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92%
Ranked #1 of 3 hotels in Westmont
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Swee T Taipei, Taiwan
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244 people have reviewed this hotel

Traveler rating
    171
    52
    12
    3
    6
See reviews for
86
36
17
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Any
English first
Taipei, Taiwan
1 review
5 of 5 stars Reviewed 1 week ago

Hello! Living environment exudes flavor with classic beauty, both noble and elegant, its interior is both fresh and warm, and the service attitude is very good, and strength and beauty of thecombination art, all in all, it is very comfortable feeling to live. Thanks hospitality, I will come again. Have a nice day. Sweet

Was this review helpful? Yes
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us such beautiful review on TripAdvisor! We greatly appreciate your business and we are very pleased to hear you like our new changes to the hotel. We want to ensure great experience for our guest of all time. It is our pleasure to make our guests happy! Thank you so much again for the... More

Guangzhou, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

this hotel has just finished the renovation, everything is new now, furniture, carpet, light, entrance of the lobby and so on. The main point is there is new elevator, too. The breakfast is very good with buffet style, even there is fresh omelet, too. The location is very good, easy to the Highway 290, I-88 and I-294 and easy to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a great review on TripAdvisor! We are very pleased to hear you are happy with our new changes and newly renovated room! It has always been a great pleasure for us to ensure your comfort like home. Please feel free to give us a call to make reservation when you're coming back in... More

West Lafayette, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

I was not notified of remodeling when I made a reservation. When remodeling is completed the facility will be improved greatly. The food offerings need to be revised and better presented. I have said all that I want to say so take what I have or ....

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review on TripAdvisor! Ensure everyone of our guest's comfortable stay and enjoyable experience is our goal. Our sincere apology with lack of information about renovation prior to booking. We have tried to let our guests know of our renovation process through our website also from direct booking from phone. We apreciate greatly... More

Melrose Park, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

This hotel has wonderful staff and has done some amazing renovations! The rooms are very clean and beautifully renovated. Breakfast was delicious and included fresh made omelets! Thank you for having us! =)

Review collected in partnership with Best Western

Was this review helpful? Yes 1
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us an awesome review on TripAdvisor! We are pleased to hear you have enjoyed your stay with us and we are very happy you have chosen our Best Western for your wedding. It was our pleasure to ensure your stay feel the comfort like home and our goal to make you happy. Please feel... More

Detroit, United States
1 review
1 of 5 stars Reviewed February 23, 2014

Poor customer service, old rooms with bad odor. Slow and often non functional internet. Printing services not available. Bathrooms had empty soap and shampoo dispensers, towels had yellow marks and very strong bleach smell.

Review collected in partnership with Best Western

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OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for your time in placing a review on TripAdvisor. On behalf of our team, we apologize for your unsatisfactional experience. Please allow us to clarify some misunderstandings. After we reviewed your survey, we have done throughly examination and we could not find the soap dispenser, odor, towel issues you have stated. All of our rooms just newly renovated... More

Vancouver, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 14, 2014

Be warned! This hotel is under major renovation in February 2014 and it's a mess! The front entrance and lobby are closed and boarded up. The only way in and out is thru a small fire exit (with a large sign that warns "Alarm will sound if door is opened!" The "front desk" is squeezed into the central hall. Plus,... More

Was this review helpful? Yes 1
OAKBROOKINN, Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for your review on TripAdvisor. We apologize for the renovation mess we had for temporary during day time. Our best intention has always try to ensure our guest's enjoyable stay. To clear off the confusion, the elevator is still undegoing the process of installation. It has been delayed due to bad weather condition. Originally we did not have... More

Allison, Iowa
1 review
4 of 5 stars Reviewed February 6, 2014

They were under construction, but every thing still went smooth. Courteous staff and very helpful. Location of the hotel was excellent. Left some thing lay after breakfast and they quickly returned it. Very, very nice staff.

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OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review on TripAdvisor! It was our pleasure to ensure your stay feel the comfort like home and our goal to make you happy. We hope to exceed your satisfaction even more for your next visit with our newly renovated hotel! Please feel free to give us a call next time when you're... More

Hamilton
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 20, 2014

very nice,doing lobby and eating area renovations at this time,friendly staff, quiet even though near highway, easy access, nice breakfast, but had to wait for person who makes omelets and tea water wasn't hot

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review on TripAdvisor! We are very sorry for the inconvenience during breakfast time. We want you to know we greatly appreciate your business with us and we value your opinions for improvements for you also our guests future stay. Our front desk is 24/7 at your service to ensure your experience during... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2014

Comfortable and convenient W. Chicago location at a reasonable price. Very well run with exceptionally friendly and helpful staff. The hotel is currently being remodeled and should be even nicer when completed.

Was this review helpful? Yes
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a great review on TripAdvisor! We are very happy to hear from you about your enjoyable stay! It was a great pleasure for us to serve you and we hope to exceed your satisfaction even more for your next visit with our newly renovated hotel! Please feel free to give us a call... More

New Jersey, United States
1 review
5 of 5 stars Reviewed January 3, 2014

This is a no frills good basic hotel that is friendly, clean, commodious, and priced fairly. Its location may not work for everyone but has served my needs for the LaGrange, Hinsdale, Western Springs, Westmont area. The staff is personable & accomodating. There is good dining minutes by car in any direction. This was a great find for my needs.

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for giving us such nice review on TripAdvisor. We are very glad you have enjoyed your stay with us, and it was a great pleasure to be at your service. Please feel free to give us a call next time when you're in town to make reservations and see our brand new hotel, we would love to have... More

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Additional Information about BEST WESTERN PLUS Oakbrook Inn

Also Known As:
Best Western Westmont
Westmont Best Western
Address: 669 Pasquinelli Drive, Westmont, IL 60559
Phone Number:
Location: United States > Illinois > DuPage County > Westmont
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Westmont
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Oakbrook Inn 2.5*
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