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BEST WESTERN PLUS Oakbrook Inn

2.5 of 5 669 Pasquinelli Drive, Westmont, IL 60559
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Certificate of Excellence 2014
BEST WESTERN PLUS Oakbrook Inn
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BEST WESTERN PLUS Oakbrook Inn
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314 reviews from our community

Traveler rating
    211
    67
    20
    4
    12
See reviews for
110
53
19
84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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New Jersey, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

For my purposes, the BW Oakmont meets and exceeds my needs for a hotel in that western suburban location. It's clean, safe, friendly, generally quiet and the priced fairly. I've stayed there many nights over the past two years and found a number of restaurants to my liking within a 10 minute radius by car. Overall it works for me!!

Review collected in partnership with Best Western

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Sugar Grove, Illinois
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

I travel frequently and rely greatly on trip advisor reviews. I spent 48,000 BW points for a hot tub room and romantic weekend getaway with my girlfriend that turned into a nightmare. Friday we had the "do not disturb" sign on the door until 9:30am Saturday when we left for shopping. We changed the sign to "clean room" so that... More 

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1 review
2 of 5 stars Reviewed 1 week ago

I travel frequently for work and rely heavily on reviews from Trip Advisor and the alike sites. I chose this hotel based on the positive reviews and the pictures. The hotel is right on the freeway and backed into a market district. I walked in and the lobby area was nicely remodeled and decorated. The lady at the front desk... More 

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear Mr. Ronald M., We appreciate you take the time in writing a review on TripAdvisor about your experience with us and please allow me to clarify with explanations about furniture. Currently we have a few rooms that still waiting on sofa shipment, but all of the rooms have Microwave, mini fridge, 42 inches flat screen TV, DVD players, iron/... More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The hotel and room was nice. It looks like the hotel was probably remodeled recently.The hotel was very easy to get to but not located in a real busy area so getting in and out was easy. There was plenty of free parking and the room was reasonably priced for the area.

Review collected in partnership with Best Western

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OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for your review about your stay at our Best Western, where you stay with people that cares. We are happy to know you had an enjoyable time with us and it was our pleasure to make your comfortable stay! Our hotel has recently renewed entirely with brand new lobby, guest rooms , lounge area and we are looking... More 

Macomb, IL
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 14, 2014

This property was given good ratings by trip adviser raters. We checked in at about 4:30 and asked for a quiet room. We deposited our belongings and went out to eat. We came back around 7:30/ 8 o'clock. It was definitely quiet until about 9:30. Then we started hearing loud noises in the parking lot and the party ended up... More 

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review on TripAdvisor. We value all of our guests opinions to improve our property continuously, and we always appreciate guests letting us know what we can do to provide even better service. We are very sorry about the noises from other guest rooms as we did our best to keep the noise down during the... More 

United States
2 reviews
5 of 5 stars Reviewed December 3, 2014

The staff was at this hotel was AWESOME!!! I arrived early and was allowed to check in with no problem. The heater in the room seemed to not had been working properly and upon calling, the front desk manager came within minutes and fixed the issue and even offered the replace the entire unit if we wanted. (which he had... More 

Review collected in partnership with Best Western

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OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review about your stay! It is always important for us to make sure of your best comfort of stay! It would be our honor to serve you again when you come into Chicago area, please feel free to give us a call for reservations! We would definitly provide you another great stay... More 

Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 1, 2014

Hotel was totally refurbished since I last stayed there in 2012. Comfortable room, nice linens. Full breakfast including an omlette bar. Very convenient to restaurants, shopping etc. in western suburbs. definitely would stay there again.

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review on TripAdvisor! We appreciate you have taken the time sharing your experience of your stay and letting us know how we do. We thank you greatly for providing comments and suggestions so we can improve even better for future guest stays! If you are coming to Chicago area in near future,... More 

1 review
5 of 5 stars Reviewed November 17, 2014

Everything was fine! Staff helpful, room clean , good breakfast, smooth check inn and out. Hotel is well located , close to highways, restaurants and business. Our room was very nice, the jacuzzi was perfect .

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review on TripAdvisor! It is our honor to serve you during your stay and giving us a second chance to make you happy. It is our sincere wish that you will come back and visit us again as we constantly improving through our guests' suggestions and opinions. Please feel free to give us a direct... More 

Belvidere, Illinois, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 14, 2014

They didn't do anything in particular wrong, it was not very appealing that they had stacked up cases of toilet paper in the front entrance (like 30 cases) all weekend they were there and it did not seem like they were going to move them...that seemed to be the storage spot for them...and the ice machine was in a room... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review on Trip Advisor! We value your business with us very much as we always strive to make it even better for future guest stay through our guest's opinions and suggestions. It is regrettably that we did not meet your expectations during your stay. We will certainly see to improve the professional appearance for our... More 

savannah, United States
2 reviews
4 of 5 stars Reviewed November 10, 2014

Checking in and out of the motel was great. The breakfast buffet was good. The room I was in was nice and cozy. I like the automatic timers on the lights. It is about 5 minutes from the Oakbrook area. Looking forward to coming back.

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review on TripAdvisor! We hope you have enjoyed your stay with us as we strive to provide all of our guests the best comfort. Our automatic light censor is newly implemented just few weeks ago, we are very happy to hear positive feedback from our guests. It is our sincere wish that... More 

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Additional Information about BEST WESTERN PLUS Oakbrook Inn

Address: 669 Pasquinelli Drive, Westmont, IL 60559
Phone Number:
Location: United States > Illinois > DuPage County > Westmont
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Oakbrook Inn 2.5*
Number of rooms: 45
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Also Known As:
Best Western Westmont
Westmont Best Western

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