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BEST WESTERN PLUS Oakbrook Inn

2.5 of 5 669 Pasquinelli Drive, Westmont, IL 60559
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Certificate of Excellence 2014
BEST WESTERN PLUS Oakbrook Inn
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BEST WESTERN PLUS Oakbrook Inn
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307 reviews from our community

Traveler rating
    208
    66
    19
    3
    11
See reviews for
106
52
18
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (307)
  • Mar-May only
    (67)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (32)
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1 review
5 of 5 stars Reviewed 1 week ago

Everything was fine! Staff helpful, room clean , good breakfast, smooth check inn and out. Hotel is well located , close to highways, restaurants and business. Our room was very nice, the jacuzzi was perfect .

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review on TripAdvisor! It is our honor to serve you during your stay and giving us a second chance to make you happy. It is our sincere wish that you will come back and visit us again as we constantly improving through our guests' suggestions and opinions. Please feel free to give us a direct... More

Belvidere, Illinois, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

They didn't do anything in particular wrong, it was not very appealing that they had stacked up cases of toilet paper in the front entrance (like 30 cases) all weekend they were there and it did not seem like they were going to move them...that seemed to be the storage spot for them...and the ice machine was in a room... More

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review on Trip Advisor! We value your business with us very much as we always strive to make it even better for future guest stay through our guest's opinions and suggestions. It is regrettably that we did not meet your expectations during your stay. We will certainly see to improve the professional appearance for our... More

savannah, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Checking in and out of the motel was great. The breakfast buffet was good. The room I was in was nice and cozy. I like the automatic timers on the lights. It is about 5 minutes from the Oakbrook area. Looking forward to coming back.

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review on TripAdvisor! We hope you have enjoyed your stay with us as we strive to provide all of our guests the best comfort. Our automatic light censor is newly implemented just few weeks ago, we are very happy to hear positive feedback from our guests. It is our sincere wish that... More

Barrington, Illinois
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 13, 2014

I recently booked a room here to have a place to crash after a late social event. My wife and I were pleased with the friendly reception, smart decor and cleanliness of the property. We found the room nicely appointed, the bed comfortable, and the room quiet for sleeping. Breakfast was significantly beyond what competitive chains offer. In addition to... More

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OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review on TripAdvisor. We are happy to know you have enjoyed your stay with our brand new hotel, breakfast and our service. It gives us great pleasure to know we have done well to make you happy. We hope you will come back and see us again soon, please give us a... More

Allentown, United States
1 review
3 of 5 stars Reviewed October 13, 2014

The room was very noisy due to proximity to busy highway. Attention to room was lacking. Not all supplies were replaced over a stay of several days. The bed was not made very well. The room decor was unappealing. The daytime staff was helpful and fairly friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review on TripAdvisor. We value our guests suggestions and opinion to improve even better for future guest stays. It is our sincere apologies as the highway was too loud and bedroom supplies. We will be sure to disipline our housekeeping staffs and firmly inspection for quality service. If you could let us know during your... More

Rochester, United States
1 review
5 of 5 stars Reviewed October 6, 2014

The front desk staff are friendly and helpful, breakfast was fresh and had a great variety - including omelets, the room clean, the bed comfortable and the hallway quiet. I didn't use the exercise room, but checked it for future visits. It's clean, and has a tv, towels and water. For runners, you can run in the business park or... More

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for sharing your experience with us on TripAdvisor! By sharing your experience with us, it let us know where we can improve and keep the consistency of providing guests the best care! It gives us great pleasure to know how well we did in making your stay comfortable, we are more than happy to assist you... More

Bensalem, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 30, 2014

Stayed four nights at this location. Newly renovated. Room was large, clean and comfortable. The staff was courteous and helpful. The area around the hotel was convenient for shopping and finding a place to eat. Would definitely stay here again when visiting and would recommend it to anyone looking for a hotel in this areal.

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review on TripAdvisor! We greatly appreciate your comments about your stay and how you have enjoyed your time with us. It helps us understand how we can improve to become even better to achieve our goal in making guests happy. We hope you will come back and see us again when you're... More

Atlanta, Georgia
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 29, 2014

For a local stay, this hotel is just... eh. Housekeeping needs work. Soap, shampoo are in those dispensaries and empty. The TV remote didn't work properly, which I find annoying. The hotel is right next to a highway and the noise is loud, even at night. The only positive thing I can say is there's ample parking spaces. Next time,... More

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for taking your time in giving us a review. Your comments and suggestions about your stay helps us improve for our future guest stay. We are very sorry that you didn't enjoyed your stay. If at anytime you have encounter any issues at all, please let us know so we may provide you assistance before check... More

1 review
5 of 5 stars Reviewed September 29, 2014 via mobile

From the initial welcome to the custom prepared omelette this was an exercise in grade A service. Everyone understood the importance of a warm smile and kind words. Kudos to the owners and bigger kudos to the staff.

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us such wonderful review about your stay! Ensuring all of our guest's pleasant stay with 100% satisfaction and happy is our goal. We take in great pleasure to make sure providing the best service as we can. Your comments and suggestions helps us improve to become even better for our guests. Please feel free... More

Urbandale, IA, United States
1 review
5 of 5 stars Reviewed September 20, 2014

Stayed 4 nights at this hotel for a wedding we attended in Chicago, rooms were clean and comfortable, staff made us feel welcome, hotel is in a very nice, clean and safe area, would not hesitate to recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review on TripAdvisor! We thank you for sharing your experience with us and enjoyed your stay! It is our goal to ensure your best comfort whether if you are in town for business or leisure, we want to make you happy! We hope you had wonderful time with your wedding visit, please... More

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Additional Information about BEST WESTERN PLUS Oakbrook Inn

Address: 669 Pasquinelli Drive, Westmont, IL 60559
Phone Number:
Location: United States > Illinois > DuPage County > Westmont
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Oakbrook Inn 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Westmont
Westmont Best Western

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