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BEST WESTERN PLUS Oakbrook Inn

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669 Pasquinelli Drive, Westmont, IL 60559
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1 room 1 guest
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BEST WESTERN PLUS Oakbrook Inn
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385 Reviews from our TripAdvisor Community

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Traveler rating
    240
    93
    28
    10
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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yorkshire
Level Contributor
224 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has spacious rooms, large flat sceen TV and spa bath in the room I had, in addition to a spacious bathroom. The king bed was good and pillows ok. Good value in the Chicago area. Some points which may or not be of interest. There is no pool and is in a mainly Chinese area for food, supermarkets... More 

Was this review helpful? Yes
Monroe, MI, United States
5 of 5 stars Reviewed 2 days ago NEW

A wonderful place for anyone to stay in or around the Chicago area. We booked 2 rooms for 3 days each for some classes that we were taking in the area. The hotel is nestled back behind a food market, and small shopping plaza. There is ample parking, the lobby is pleasant and welcoming, the front desk staff are kind,... More 

Review collected in partnership with Best Western

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Champaign, United States
2 of 5 stars Reviewed 3 days ago NEW

Poor Check In....staff not helpful. My time was wasted taking care of a clerical problem, when front desk staff should have taken care of this. The check in problem should have been managed by staff, not the hotel customer. Room had pubic hair & toenails on floor. No cell phone service in room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Terre Haute, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel, located near interstates, yet not noisy, the wifi was very easy to connect. The rooms and the bathroom were very clean. I faced only 1 minor niggle. The faucet in the bathtub had the knobs for hot and cold water switched. The hot knob was on the right and the cold was on the left,... More 

Review collected in partnership with Best Western

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OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for sharing your experience with us about your stay! We thank you for your wonderful comments about us, and we greatly appreciate you have informed us about the shower switches error so we can improve. Please do let us know when you're coming to Chicago area, and it would be our pleasure to make your stay... More 

Plano, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We booked our reservation a couple of months ago but when we arrived - around 5:30 we were first given a double queen bed room though we had booked a king room. When we saw the room, we asked to be moved to a king bed room. The only available king bed room was in the basement - yes, basement.... More 

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OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear txtravelers1513, We thank you for staying with us and chose our Best Western Plus Oakbrook Inn. Please allow me to explain as we want to ensure you the best comfort and quality service. The room type you had originally reserved was King Garden Level room which was located below First level. The rooms may have partial windows, but they... More 

Phoenix, Arizona
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We choose this Best Western every time we are in the suburban Chicago area. The hotel is recently remodeled, has excellent staff and prices, and is in a great location close to several highways/tollways. Their breakfast buffet is tremendous with made-to-order omelettes, biscuits and gravy, sausage, french toast, and waffles. Beds are comfy and the rooms are quiet.

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for taking your valuable time in reviewing our property. We greatly appreciate your loyalty with us and giving us the opportunity to serve you. Thank you for your business and the confidence you have placed in us. Please call us if we can be of further assistance or next time you visit us! Thank you so... More 

La Grange Highlands, United States
2 reviews
5 of 5 stars Reviewed July 24, 2015

This is a great Best Western starting with Flora to book my visit. Easy check in. Wonderful A/C, Good mattresses, great pillows, Excellent Folger's coffee and cookies after hours!!! Fast WiFi, EXCELLENT BUFFET BREAKFAST with gravy, biscuits, home made waffles, homemade omelets!!!! Yogurt, bagels, toasted untested, phillie cream cheese or butter...Raisin Brand cereal and more. Customer service with a smile... More 

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OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for placing a review about your stay! We are very happy to hear such wonderful pleasuring experience and how well our staffs have made your stay with us. It is great to hear great comebacks as we did constant improvements through our guest's comments and suggestions. From our breakfast buffet to guest rooms, we want to... More 

Raleigh, United States
1 review
5 of 5 stars Reviewed July 21, 2015

Staff was great- bed was super comfortable. Great experience overall and the breakfast was amazing!! The hotel was convenient to everything that I was in town for and less expensive than other hotels in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review on TripAdvisor! We greatly appreciate you're valuable time to share your experience, and it is great to hear how well we have made your stay enjoyable! Please do give us a call for reservation whenever you visit Chicago, it would be our honor to make you another wonderful stay with us!... More 

1 review
4 of 5 stars Reviewed July 15, 2015

good value for the money...close to the interstate.. outside parking area needs to be cleaned....bed was comfortable . to be near chicago and for the cost was well worth the visit. would consider again

Review collected in partnership with Best Western

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for sharing your experience with us on TripAdvisor! We value your business with us greatly and thank you for informing us about parking lot so we can better improve for future guest stays. Please do give us a call at anytime when you'll be back next time, we would love to secure your reservation and exceed your expectation... More 

1 review
5 of 5 stars Reviewed July 8, 2015

I enjoyed my stay. The staff was nice and pleasant. It was very close to the train statiron and to Pappadeaux's. I will be back. The rooms were nice and clean. The mall is very close and they have breakfast for the guests.

Was this review helpful? Yes
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review! Our location is very convenient as we have many dinning options nearby and 5 minutes away from Oakbrook shopping center! We are very happy to hear you will be back with us and about your enjoyable stay. Please do let us know for your next return so we can make you... More 

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