We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Chicago West Dundee

3.0 of 5
Hotel website
Hotel deals
Hotel packages
2175 Marriott Drive, West Dundee, IL 60118
Special Offer
Stay for Breakfast
Courtyard by Marriott Chicago West Dundee
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #2 of 2 Hotels in West Dundee
A recent review
4 of 5 stars reviewed 2 days ago
Pork C
Add Photo Write a Review

49 Reviews from our TripAdvisor Community

Traveler rating
    15
    16
    5
    8
    5
See reviews for
12
2
6
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (49)
  • Mar-May only
    (12)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (12)
All months
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was easy to find. It was right off of Interstate 90. The staff was pleasant and the room was comfortable. It did not have a refrigerator like some other Marriott's we've stayed at but they brought one to the room at no charge. It was a very nice stay. Also, they serve Starbucks coffee which was a bonus.

Was this review helpful? Yes
Winston Salem, North Carolina
Level Contributor
107 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The beds are comfortable and when you check in the rooms are clean but other than that this particular hotel doesn't meet the Marriott standards that I am used to. I had a lot of computer work to do in the room this trip and the Wi-Fi system is particularly cumbersome to use and log onto. The room layout is... More 

Was this review helpful? Yes
Sherri V, Manager at Courtyard by Marriott Chicago West Dundee, responded to this review

Dear guest, We are sorry to hear your stay was not up to yours, our our standards. We greatly apologize for the issues with your room an service. Thank you for bringing these items to our attention giving us an opportunity to make corrections where needed. We do hope you return to experience the friendly service and cleanliness we strive... More 

Travelers are raving about these West Dundee hotels

Level Contributor
1 review
4 of 5 stars Reviewed 5 weeks ago via mobile

Very comfortable beds. Ideal hotel for business. Local cafe and bars are well within walking distance. Didn't use the gym or pool but both look very clean. Staff were very friendly and able to help promptly when needed.

Was this review helpful? Yes
Sherri V, Manager at Courtyard by Marriott Chicago West Dundee, responded to this review

Dear guest, We are delighted to hear your stay with us was enjoyable. As we pride ourselves on our friendly front desk staff and overall cleanliness, we are happy to know it does not go unnoticed. We look forward to your next visit! Thank you! Sherri V More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed May 21, 2015

The property was clean, the people were all awesome! Very attentive. The food at the bistro, although limited, was very good and filling. There is a great restaurant in walking distance as well. I would definitely stay again and recommend this property!

Was this review helpful? Yes
Sherri V, Manager at Courtyard by Marriott Chicago West Dundee, responded to this review

Dear guest, Thank you for taking the time to leave your comments about your recent stay at out property, we are delighted to hear it was so enjoyable. Also, we are happy to know you were able to take advantage of our ammenities. The Bistro has only been open about two years and we love hearing guests feedback! Hope to... More 

Boulder, Colorado
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 18, 2015

When I have business in the Northwest suburbs of my hometown Chicago, this is my go-to hotel, as it is a solid combination of location, customer service, and bang for your buck. A 20-minute ride northwest on a singular tollroad from O'Hare Airport, this hotel gives you a great origination site if you have business or pleasure to attend to... More 

Was this review helpful? Yes 1
Kihei, Hawaii
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 14, 2015

I was surprised that the lobby was as quaint and comfortable as it was. Nice seating area and really nice café area. Check in was a breeze and the room was ready and waiting. We didn't hop in the pool, but it looked to be a decent size indoor pool and hot tub. Will definitely stay here again on our... More 

Was this review helpful? Yes 1
Plymouth, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 4, 2015

We booked on Trip Advisor and got a great rate. The staff was great and the room very nice. Food service was closed due to low census and the holiday. The bed could use a new mattress, but the room was up to detained very comfortable. It was quite even though we were parking lot side. Would defiantly stay there... More 

Was this review helpful? Yes 1
LaGrange, Kentucky
Level Contributor
115 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed December 15, 2014

We had stayed here around the middle of September and it seemed to be a nice hotel. However, we stayed again last week and it just didn't seem to be the same place at all! If I am not mistaken, we were in building B in September. I think the building this stay was in C so the difference could... More 

Was this review helpful? Yes
Erik M, Manager at Courtyard by Marriott Chicago West Dundee, responded to this review

Dear guest, Thank you for taking the time to leave your comments about your recent stay. We do apologize for all of the problems ecountered during your time here. It is appreciated that your input will give us the oporotunity to work directly with specific departments to get these items corrected immediatly and ensure the best possible service for each... More 

Raleigh, United States
Level Contributor
10 reviews
6 hotel reviews
5 of 5 stars Reviewed October 21, 2014

Since I reviewed this almost one year ago today, I thought I should update and say the room we stayed in (361) was nicely updated with a more comfortable bed and a thermostat. We enjoyed our stay much more and now I would recommend this Courtyard.

Was this review helpful? Yes
Randolph, New Jersey
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed October 2, 2014

When you are out in West Dundee IL, there aren't too many options available. This hotel really deserves 1 stars, but I gave it an extra star because the hotel lobby was clean and the service was good. I spent 2 nights here in October 2014. In the room that I stayed in, the toilet tank kept filling every hour,... More 

Was this review helpful? Yes 2
Erik M, Manager at Courtyard by Marriott Chicago West Dundee, responded to this review

Dear guest, Thank you for taking the time to leave your comments. I am truly sorry to hear you did not enjoy your stay with us. Though we are glad to hear our guest service satisfied your needs, we strive for overall guest satisfaction. Thank you for giving us the opportunity to correct any areas which may not be up... More 

Questions? Get answers from hotel staff and past guests. Ask a question

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Room/suite (18)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Business center/function rooms (2)
Viewed
Other (20)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay