I’m loyal to the Marriott brand, read my reviews. This was not good. As a Platinum Elite guest, you get certain perks, if the Platinum members aren’t getting them, nobody is. At 6:30 PM, the first words out of the front desk clerks mouth is, “Let me see if your room is ready?” What! Found out the hotel is undergoing... More

Having stayed here before, I hadn't noticed the delapidation which others had critIcized. I guess the management listened (or corporate decided it this hotel's turn), as renovation is underway. We aske for a king room and were put in one of the few they had. It stank of paint fumes and the smell of underlay. Probably unhealthy to be in... More

Stayed at hotel for a business trip. Pros - Close to most major Interstates. Restaurant across the parking lot. Breakfast had a variety of choices and was quite excellent. Cons - Hotel and rooms felt like I was back in the 80's and everything in the room had a problem with it. Front desk staff wasn't very knowledgable on local... More

Well staffed, clean, and reasonably priced. Has a restaurant but did not eat there. Has small workout center, pool, and hot tub. Only drawback was that the hot tub was about 10 degrees too cool! Check out Emmett's or Francesca's in downtown West Dundee for dinner.

We travel to the area quite a bit since our familes live there. We have stayed at quite a few hotels in the area and this one is one of the best. The staff was very nice and friendly. Everything was very clean and everything was in good working order. The beds were very comfortable. We really enjoyed our stay.... More

Nice greeting upon arrival, great room - very clean. No complaints regarding the room or any of the furnishings. Beds were really great. Great nights sleep. Nearby restaurant, Alexanders, was good - food and prices. Overall an excellent stay in a good Marriott property. Breakfast was good, and staff was very friendly and helpful.

went for work. this was very convenient to the office and in a nice area. did not get a chance to use amenities, but very helpful staff, nice lobby, wonderful breakfast buffet that had everything you would want. safe environment.

We checked in and our first room smelled overwhelmingly of cigarette smoke. When I called down to the front desk to inquire about alternate rooms for this reason, I was asked if the beds were made and the room appeared to have been cleaned. It did, but that was an alarming question-do they allow people to check into rooms that... More

We had a very nice stay at the Courtyard in West Dundee last weekend. The room was spacious, clean, and the wifi worked right away! The kids also enjoyed the pool!