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All 2 West Dundee hotels

TownePlace Suites Chicago West Dundee/Elgin

2.0 of 5 Hotel   |   2185 Marriott Drive, West Dundee, IL 60118
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TownePlace Suites Chicago West Dundee/Elgin
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Ranked #1 of 2 Hotels in West Dundee
A recent review
4 of 5 stars reviewed 5 days ago
Srinibas P Pune
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28 reviews from our community

Traveler rating
    7
    11
    9
    1
    0
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14
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Pune
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars NEW

This hotel has weekly trip to malls and convenient stores. This hotel has daily drop to some of the corporates. Friendly staff and complementary breakfast! There are snacks in the evening. Good gym. Very convenient to go nearest railway station.

Was this review helpful? Yes
Sherri V, Manager at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Dear GUEST, Thank you for sharing your experience at the Towne Place Suites Chicago Elgin/West Dundee. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

Fredericksburg, Virginia
Top Contributor
51 reviews 51 reviews
38 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 28, 2014

Nice place to stay overall. The hotel worked great for me driving across country (westbound) as it's on the outskirts of Chicagoland and right off the Illinois Tollway, yet very quiet and safe. Hotel is tucked away on a property behind a Marriott Courtyard. Can walk to Alexander’s Café, a BaskinRobbins/Dunkin Donuts place, Thornton’s Gas, BP, and a Holiday Inn... More 

Was this review helpful? Yes
Erik M, Manager at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Tim, thank you so much for such great review. Thank you for including your personal details about our hotel and local area. I really appreciate your time. We hope to see you again, when traveling in the area. More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 24, 2014

I am a big fan of the Marriott brand...which is why they are my first choice while travelling. I have stayed at this property for 3-5 days each of the last 3 years in October. While customer service is amazing as always...the rooms need some updates. Simple things like there is a cracks in the shower surround that have been... More 

Was this review helpful? Yes 1
Erik M, Manager at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Jordan, thank you for sharing your experience with us. We take matters such as this very seriously. I will address these issues with my staff to ensure we our providing the best experience from a product and service standpoint. I do appreciate your business and loyalty to Marriott Hotels. More 

Warren, Michigan
Top Contributor
119 reviews 119 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 7, 2014

My large family and I stayed in this hotel in late June and were pleasantly surprised at the room size. The room had two separate bedrooms, each with a queen bed, as well as a queen sofabed in the living room. there was also a small kitchen with fully functioning stove, large refridgerator and dishwasher as well as plates, silverware,... More 

Was this review helpful? Yes
Erik M, Manager at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

I’m really glad that our two bedroom suite was able to accommodate you and your family. Having a kitchen with all appliances needed, is definitely helpful when traveling with family. I apologies for any inconveniences from our staff and I appreciate you spending the weekend with us. I look forward the opportunity to serve you again. More 

Mesquite, Nevada
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 6, 2014

Stayed 2 nights and had everything that was needed , Full kitchen facilities , clean and comfortable room. Service from all staff was outstanding. Also a great place for just an overnight stay. Parking was plentiful and close. Just needed an extra luggage cart for check-out , as all were being used.

Was this review helpful? Yes 1
Erik M, Manager at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Joann, thank you so much for your comment. I’m glad to hear that you had everything needed. Thank you for your business and we hope to see you soon. More 

Pune, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 27, 2013

Used the facility in the months of July- August 2013 for a stay of 3 weeks. On a business visit this facility is really a good place to settle down. With facilities to cook your own food in the mini kitchen it really helps when you are looking to have food prepared to suit your own taste. :) The staff... More 

Was this review helpful? Yes 2
Erik M, Manager at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Nadiger, thank you for taking the time too post your comment. I agree with you, having a kitchen really helps to have a complete feel to "home away from home". I hope to see you at our hotel for your next business trip. More 

Milwaukee WI
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 30, 2013

This was one of the nicest facilities I have stayed at in quite some time. We had a 2 BR Suite, and were MORE THAN SATISFIED! The price was great and the free breakfast was delicious. No hot food, but there was oatmeal, fruit and cereal. The hotel location was ideal as well, so close to lots of restaurants and... More 

Was this review helpful? Yes
Mabel C, Manager at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

First I would like to thank you for taking the time to write us a review! I am so glad to hear that you enjoyed the hotel and like all the new improvements that we had recently made to the hotel. I am glad that it was convenient for you in location to many business offices and lots of restaurants.... More 

East Dundee, Illinois
Contributor
19 reviews 19 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

We stay here on occassion with my elderly parents when we have work done on our home (we live locally). The rooms are always clean, staff is always friendly and I feel like they offer up more help than is expected. We needed more towels and they accomodated us immediately, not hours later! Love the full kitchen & seperate bedrooms,... More 

Was this review helpful? Yes
Mabel C, Manager at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

First I would like to thank you for taking the time to write us a review! I am so glad to hear that you enjoyed the hotel and like all the new improvements that we had recently made to the hotel. I am glad that it was convenient for you in location to many business offices and lots of restaurants.... More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2013

Stayed there for a month. Nice hotel and its nearby to many business offices. Staff is nice and helping. complementary breakfast and internet speed is also nice. Convenience stores and restaurant (benigans, alexander etc) provide great food.

Was this review helpful? Yes
Lindsay R, Property Coordinator at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Hello Manitian, First I would like to thank you for taking the time to write us a review! I am so glad to hear that you enjoyed the hotel and like all the new improvements that we had recently made to the hotel. I am glad that it was convenient for you in location to many business offices and lots... More 

Contributor
20 reviews 20 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 4, 2013 via mobile

Nice and clean hotel great for a mini vaca when u need to get away great breakfast with different and also the kitchen is a great for when you want to eat in in stead of ordering out.......will be back!!

Was this review helpful? Yes
Mabel C, Manager at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Hello, First I would like to thank you for taking the time to write us a review! I am so glad to hear that you enjoyed the hotel and like all the new improvements that we had recently made to the hotel. I am glad that it was convenient for you in location to many business offices and lots of... More 

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Additional Information about TownePlace Suites Chicago West Dundee/Elgin

Address: 2185 Marriott Drive, West Dundee, IL 60118
Location: United States > Illinois > West Dundee
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites Chicago West Dundee/Elgin 2*
Number of rooms: 143
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Also Known As:
Towneplace Suites Chicago West Dundee/Elgin Hotel West Dundee
Towneplace Suites West Dundee

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