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All 2 West Dundee hotels

TownePlace Suites Chicago West Dundee/Elgin

2.0 of 5 Hotel   |   2185 Marriott Drive, West Dundee, IL 60118
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TownePlace Suites Chicago West Dundee/Elgin
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Ranked #1 of 2 hotels in West Dundee
A recent review
5 of 5 stars reviewed 1 week ago
Joann M Mesquite, Nevada
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21 people have reviewed this hotel

Traveler rating
    7
    6
    7
    1
    0
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12
1
2
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • Any
English first
Mesquite, Nevada
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights and had everything that was needed , Full kitchen facilities , clean and comfortable room. Service from all staff was outstanding. Also a great place for just an overnight stay. Parking was plentiful and close. Just needed an extra luggage cart for check-out , as all were being used.

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Pune, India
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 27, 2013

Used the facility in the months of July- August 2013 for a stay of 3 weeks. On a business visit this facility is really a good place to settle down. With facilities to cook your own food in the mini kitchen it really helps when you are looking to have food prepared to suit your own taste. :) The staff... More

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Milwaukee WI
Contributor
18 reviews 18 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 30, 2013

This was one of the nicest facilities I have stayed at in quite some time. We had a 2 BR Suite, and were MORE THAN SATISFIED! The price was great and the free breakfast was delicious. No hot food, but there was oatmeal, fruit and cereal. The hotel location was ideal as well, so close to lots of restaurants and... More

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Mabel C, Manager at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

First I would like to thank you for taking the time to write us a review! I am so glad to hear that you enjoyed the hotel and like all the new improvements that we had recently made to the hotel. I am glad that it was convenient for you in location to many business offices and lots of restaurants.... More

East Dundee, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

We stay here on occassion with my elderly parents when we have work done on our home (we live locally). The rooms are always clean, staff is always friendly and I feel like they offer up more help than is expected. We needed more towels and they accomodated us immediately, not hours later! Love the full kitchen & seperate bedrooms,... More

Was this review helpful? Yes
Mabel C, Manager at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

First I would like to thank you for taking the time to write us a review! I am so glad to hear that you enjoyed the hotel and like all the new improvements that we had recently made to the hotel. I am glad that it was convenient for you in location to many business offices and lots of restaurants.... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed October 8, 2013

Stayed there for a month. Nice hotel and its nearby to many business offices. Staff is nice and helping. complementary breakfast and internet speed is also nice. Convenience stores and restaurant (benigans, alexander etc) provide great food.

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Lindsay R, Property Coordinator at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Hello Manitian, First I would like to thank you for taking the time to write us a review! I am so glad to hear that you enjoyed the hotel and like all the new improvements that we had recently made to the hotel. I am glad that it was convenient for you in location to many business offices and lots... More

Contributor
19 reviews 19 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 4, 2013

Nice and clean hotel great for a mini vaca when u need to get away great breakfast with different and also the kitchen is a great for when you want to eat in in stead of ordering out.......will be back!!

Was this review helpful? Yes
Mabel C, Manager at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Hello, First I would like to thank you for taking the time to write us a review! I am so glad to hear that you enjoyed the hotel and like all the new improvements that we had recently made to the hotel. I am glad that it was convenient for you in location to many business offices and lots of... More

las vegas, nv
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 19, 2013

The rooms are clean, the free breakfast adequate and the personnel extremely friendly and helpful. Located just off I-90, this a good value for the money. Parking close to our room was sometimes a problem but there were plenty of spaces. The water in the pool was cold as well as the corridor.

Was this review helpful? Yes 1
Lindsay R, Property Coordinator at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Hello Judyelg, Thank you so much for taking the time to provide us with your feedback! I'm glad to hear that you enjoyed your room and our continental breakfast. Also, it is nice to hear that you had such great interaction with our staff! I am sorry that our pool was so cold, and I hope you have the chance... More

Flint, MI
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 7, 2013

The rooms were clean from the recent renovations. We liked having a kitchen in our room. The pool kept getting closed due to kids having accidents in the pool. (Its an outdoor pool). We were allowed to use the pool at the other Marriot that shared out parking lot, that pool was nice. Breakfast was ok, cereal selection for kids... More

Was this review helpful? Yes 2
Lindsay R, Property Coordinator at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Hello, Thank you so much for taking the time to provide us with your feedback! I'm glad to hear that you enjoyed our recent renovations and that our continued renovations did not disturb your stay. I hope that we have the opportunity of serving you again soon. Thank you, Lindsay R. Property Coordinator More

Kentucky
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 11, 2013

This was a little disappointing hotel. We used points for a free stay. We stayed on the third floor & had to turn our heat off bc the rooms were so hot upstairs. We expected the Marriott bedding & comfortable beds but the hotel is very outdated. The only updated look is a flat panel tv. The kitchenette and pull... More

Was this review helpful? Yes 2
Lindsay R, Property Coordinator at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Hello, Thank you so much for taking the time to provide us with your feedback! I'm sorry that you did not enjoy your stay with us. I'm happy to let you know that we are just finishing up our hotel renovations. All of our rooms have been updated and also we will now have a seating area for our guests... More

Chicago, Illinois
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 17, 2013

I walked into the hallway from the parking lot and almost lost my dinner. My goodness. Not sure what was worse, the smell that permeated the whole floor or the lovely early 80's motif. Our hotel choices were very limited because we had our two small puppies with us. As an aside, the lady at the front desk was very... More

Was this review helpful? Yes 1
Lindsay R, Property Coordinator at TownePlace Suites Chicago West Dundee/Elgin, responded to this review

Hello W Randall B, Thank you very much for taking the time to provide your feedback! I agree with you about the early 80's motif. We are just completing our renovation of the entire hotel with an updated style as well as new carpeting, linens and many other upgrades, which would also eliminate any unwanted odors. I am glad to... More

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Additional Information about TownePlace Suites Chicago West Dundee/Elgin

Also Known As:
Towneplace Suites Chicago West Dundee/Elgin Hotel West Dundee
Towneplace Suites Chicago West Dundee/Elgin Hotel
Towneplace Suites West Dundee
Address: 2185 Marriott Drive, West Dundee, IL 60118
Phone Number:
Location: United States > Illinois > West Dundee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in West Dundee
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites Chicago West Dundee/Elgin 2*
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