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All 16 Waukegan hotels

Ramada Waukegan/Gurnee

3.0 of 5 Hotel   |   200 North Greenbay Road, Grand Ave & Green Bay Rd, Waukegan, IL 60085
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Ranked #7 of 16 Hotels in Waukegan
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680 reviews from our community

Traveler rating
    69
    118
    174
    169
    150
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541
37
24
26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Gainesville, Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

The staff was the friendliest I have ever seen. The rooms were nice and clean, and the amenities were great. They really did help us out. I really can't say enough about the staff. HOWEVER! Avoid the Base 42 Restaurant at all costs. It was awful. They had a decent layout for the breakfast, but actually going into the restaurant... More

Review collected in partnership with Ramada

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Montgomery, Illinois
1 review
3 of 5 stars Reviewed 2 days ago NEW

We stayed at this location 33 years ago when we got married on our way to Wisconsin for our honeymoon. Hotel name has changed during this time. I tried to get the same room we stayed in back in 1981 but the room was already given to someone else but the hotel rep upgraded our room. My only complains would... More

Review collected in partnership with Ramada

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Ramada W, Manager at Ramada Waukegan/Gurnee, responded to this review

Dear 304claya, Congratulations on 33 years of marriage! Thank you for your continued loyalty to our Ramada Waukegan Gurnee. We are continuing renovations, just as you described, currently removing old wallpaper and updating with fresh, smooth paint. Next will come new carpet! I invite you to return and enjoy our ongoing facelift. Sincerely, David Ratzke Hotel Operations Manager More

Cape Coral, Florida
1 review
1 of 5 stars Reviewed 2 days ago NEW

Place smelled musty , the room was fair , mold in bathroom , loud party and music going on all Saturday night , room was cold asked for blankets and they had none , not enough parking spaces I would never recommend this place to anyone , staff was not friendly at all

Review collected in partnership with Ramada

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Ramada W, Manager at Ramada Waukegan/Gurnee, responded to this review

Dear donnaw933, Thank you for your detailed response. I will have my housekeeping attend to the bathroom and odors so we will be fresh and clean for every guest, every time. I'm sorry our staff did not serve you properly. Our facility was built to serve our guests and spacious Grand Ballroom events, with spacious north and west lots. We... More

A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

My main complaint was on Saturday there was somekind of band in the bar there were groups of drunken people wandering around inside the hotel and in the parking I had to leave at 5 am and almost no sleep the police were even there

Review collected in partnership with Ramada

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Ramada W, Manager at Ramada Waukegan/Gurnee, responded to this review

Dear Trip Advisor Member, I understand that attending Navy Boot Camp Graduation can be an exhausting event in itself. Our hotel is designed so public areas like the Base 42 Bar and Grill, Grand Ballroom, lobby, and meeting space are separate from our sleeping areas. Its convenient for guests attending events in our facilities to also stay overnight in hotel... More

Urbana, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Had a reservation in August of 2014, seemed like a great deal for a 3-star hotel, didn't have super high expectations, but was still disappointed to the point that I could not stay the night. The lobby looks great, and that's where anything good ends. The first room that we tried and the hallway leading up to it had a... More

Was this review helpful? Yes 1
Ramada W, Manager at Ramada Waukegan/Gurnee, responded to this review

Dear Amber B, Thank you for your review. We are currently renovating to brighten and freshen those dark musty hallways so they are as bright and new as our lobby. I invite you to return and see our fresh new look as we progress! Sincerely, David Ratzke Hotel Operations Manager More

White Springs, Florida
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The first room they gave us was not clean. The beds were not made and dirty towels laying in the bathroom. I can be very look that. The second room was clean, but it smelled like cigarette smoke. And the phone did not work. The beds were fine. Bathroom was clean. The keys to the doors only worked sometimes.

Was this review helpful? Yes
Ramada W, Manager at Ramada Waukegan/Gurnee, responded to this review

Dear Patience E, I'm sorry you encountered these housekeeping shortcomings. I appreciate your helpful input as we strive towards service excellence, to present every room fresh smelling and clean for your enjoyment. Sincerely, David Ratzke Hotel Operations Manager More

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Additional Information about Ramada Waukegan/Gurnee

Address: 200 North Greenbay Road, Grand Ave & Green Bay Rd, Waukegan, IL 60085
Phone Number:
Location: United States > Illinois > Lake County > Waukegan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Waukegan/Gurnee 3*
Number of rooms: 185
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Also Known As:
Ramada Waukegan Gurnee Hotel Waukegan
Ramada Inn Waukegan

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