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All 16 Waukegan hotels

Residence Inn Chicago Waukegan / Gurnee

3.0 of 5 Hotel   |   1440 South White Oak Drive, Waukegan, IL 60085
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Ranked #2 of 16 Hotels in Waukegan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
HAYDEVIN MICHIGAN
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116 reviews from our community

Traveler rating
    71
    32
    10
    2
    1
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62
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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MICHIGAN
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent Thanksgiving Weekend here with our son who was at Navy Bootcamp - we picked him up and "adopted" a buddy future Sailor for Thanksgiving Day. It was HUGELY important to us to have an actual OVEN in the room - staff was great about making certain our room had an oven (NOT all the rooms do). Was able... More 

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Hillsboro, Alabama, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My stay was awesome!! Before arriving to the hotel we call ahaed to help with direction Mario was wonderful with help us!! At check in he welcome us and told us he was glad that we found it and made it safe!! chech in was smooth after been on the road for 10 hours i was ready to relax! once... More 

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Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review

Thank you for such a wonderful review Versie C. Part of our Residence Inn mission is to "provide service so memorable our guests tell stories about us". It's obvious that Mario and Jerine are truly delivering on that mission. Congratulations to you and your Son on his graduation. We're glad to have shared in this exciting time with your family. More 

Peoria, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2014

This hotel was great as we had a very positive experience. They let us check in a little early, the rooms were very clean and spacious. The staff was very friendly, even bringing out a high chair and carrying it to our table at Breakfast. Breakfast choices were great, and the location is quiet. Would definitely stay again.

Was this review helpful? Yes
Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review

Majik45, Our team truly appreciates you taking the time to share your feedback. We're so happy to see you had such a great experience and can't wait to have you as our guest again. Thank you so much for your business. More 

Atascadero, California
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2014

We got a two bedroom/two bath unit. Had a full kitchen and spacious common area. The room was very clean and really big for hanging out. The room is about a 10 minute drive to the Naval Station - we went for recruit graduation and it was a perfect choice.

Was this review helpful? Yes 1
Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review

Tepster09, Thank you so much for your business and for sharing your feedback. We're so happy you enjoyed our hotel. What a wonderful experience for you to see your Sailor graduate from Navy boot camp. You shoud be very proud. More 

Buffalo, New York
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2014

My family and I stayed here for my daughter's graduation into the Navy. It was a perfect place to stay. The staff was very friendly, we were able to get an early check in with no problem. I pre paid for the trip so there were no incidentals, the rate was very reasonable. The studio was clean and comfortable. The... More 

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Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review

Coachbaby48, Our team was thrilled to read your comments and are so happy we were able to provide you with such a positive experience. Hopefully next time around you'll be able to enjoy more time by the pool. Congratulations to you and your Sailor. We can't wait to see you again! More 

Denver, North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 26, 2014 via mobile

We stayed here and it was wonderful! Close to lots of things.. Gorgeous grounds.. Awesome staff! Pearla at the front was so helpful and my 1 year old loved her! Their breakfast was great.. Our sailor and we were so thankful for such a relaxing spacious room to come back and relax and visit in!

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Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review

Mrs-Little, Your son's bright smile brought much joy to everyone he came in contact with, especially Perla. It was a pleasure getting to meet you and your family during your visit. We're so happy to be able to share in the excitement of your Sailor's graduation. Please extend a hearfelt "thank you" to him, from our Residence Inn Family. We... More 

Little Rock, Arkansas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2014

I was there for my son's graduation from Navy Basic. The staff was unbelievable . I thought I was on tv show because I have never been treated so special. If you needed something it was like magic.. It either appeared in the room or they simply pulled it out from behind the desk. I asked for a spare pillow... More 

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Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review

EricO, What a wonderful compliment you've given our team. We want all of our guests to feel like they are a TV Star. As well, the men and women serving in our country's military deserve nothing but respect. We can't be more proud of your son on his accomplishment.and extend our sincerest appreciation for his service. The team is looking... More 

Sherwood, Arkansas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 5, 2014

We arrived on Wednesday evening to be greeted by John who was so genuine and appreciative of our Sailor's service. That night he made our reservation for our graduation transfer to base for Friday morning with American Taxi Service. The hotel also provided a pamphlet to give you area highlights and graduation does and don'ts to help you prepare. I... More 

Was this review helpful? Yes 2
Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review

Brandy O, Congratulations on your Sailor's graduation and what is truly an exciting time for you and your family. John, Ruben and Jerine are a part of a very special team here at the Residence Inn so thank you very much for specifically recognizing them. We're very happy to hear we were able to make your stay so comfortable. Please... More 

Top Contributor
135 reviews 135 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 1, 2014

I am a frequent business traveller and always stay at Marriott or Holiday Inn properties as I am never disappointed. This is one of the top ten residence inns I have stayed at across the nation. The staff was awsome and the room was clean, quite and comfortable. Highly recommended this inn for your stay in the area!

Was this review helpful? Yes 2
Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review

Roger47993, It is an honor to be ranked one of your Top 10 Residence Inns in the nation! Our team strives to make every guest experience an above average one and we're excited to see we've succeeded in doing just that again. We're happy to be your hotel of choice whenever your travels bring you back our way. Thank you! More 

Senior Contributor
30 reviews 30 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 23, 2014

We arrived on Wednesday night around 9:30 PM and Mario was on duty at the desk. He was extremely pleasant and check us right in. He also asked if we were there for Navy graduation, he then added our son's name to a list. On graduation day they hung congratulatory signs on the door with his name, excellent! The two... More 

Was this review helpful? Yes 1
Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review

Thank you very much for wonderful comments Plymouth1952! We're thrilled to see that Mario was able to provide a personal touch and you enjoyed some time with your son. Congratulations to your son and family! We know you're so proud of him. We can't wait to see you next time. More 

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Additional Information about Residence Inn Chicago Waukegan / Gurnee

Address: 1440 South White Oak Drive, Waukegan, IL 60085
Location: United States > Illinois > Lake County > Waukegan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Waukegan / Gurnee 3*
Number of rooms: 126
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Also Known As:
Residence Inn Chicago Waukegan / Gurnee Hotel Waukegan
Residence Inn Waukegan
Waukegan Residence Inn
Hotel Style:
#2 Business Hotel in Waukegan
#2 Family Hotel in Waukegan

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