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Red Roof Inn Gurnee - Waukegan

Certificate of Excellence
3031 Belvidere Rd, Waukegan, IL 60085 (Formerly Comfort Inn)
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Best prices for: 1 room 1 guest
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Red Roof Inn Gurnee - Waukegan
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Red Roof Inn Gurnee - Waukegan
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95 reviews from our community

Traveler rating
    41
    30
    9
    9
    6
See reviews for
59
12
2
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • English first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (19)
  • Jun-Aug only
    (30)
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    (26)
  • Dec-Feb only
    (20)
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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We checked in at midnight. Found the room on Priceline at the last minute. $54 total. Room is clean and nice. Has one spot in the ceiling that looks like water damage from a leaky roof(we are in the top floor). They were friendly at check in. The card reader doesn't work at the back door so we had to... More 

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Cedar Rapids, Iowa
Contributor
19 reviews 19 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We had to be in town one night for an event. We knew we didn't want to spend much on a Hotel as we would not get to the room until midnight and be up and on the road at 8am. The reviews seemed pretty Ok so I went with it. For the money, it was cheap, I can't complain.... More 

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Green Bay, Wisconsin
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Okay, I know that this hotel is pretty cheap, and you pay for what you get, but some things do need attention. The toilet in our room plugged up, due to lack of water pressure, the heater/air conditioner did not work, we had to get our own towels, toilet paper, and shampoo for the second day of the visit and... More 

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kenh777, General Manager at Red Roof Inn Gurnee - Waukegan, responded to this review

Hello Ruth N., First , let me thank you for giving us feedback from your stay, and also thank you for choosing our hotel for your stay. We here at the Red Roof Inn Waukegan value your thoughts and opinion, and we take all feedback and incorporate in our plans to continue to improve our service to assure everyone has... More 

Peoria, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed in this motel from mid January through mid April while working on a construction job. Even though it's a bit dated they do a great job keeping the place up. The manager, Ken Hasty is wonderful to say the least. He is very attentive to any issues or requests made by the guests and is always around. The... More 

Was this review helpful? Yes 1
kenh777, General Manager at Red Roof Inn Gurnee - Waukegan, responded to this review

Greetings Don G, Thank you so much for your extended stay with us, and your kind words about our staff and hotel. We here at the Red Roof Inn Waukegan, take pride at wanting to please all of our guest, and certainly someone like you who actually stayed for several months. I am so glad that you could stay here... More 

San Jose, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 25, 2015

Needed a low price hotel room for two nights while in town for a relative's Navy graduation. Red Roof Inn was a five minute drive to the visitor's gate and hotel desk workers were helpful in providing directions and assistance in getting to the gates - either by car or by provided shuttle bus. Also reasonably close to various restaurants... More 

Was this review helpful? Yes 1
kenh777, Manager at Red Roof Inn Gurnee - Waukegan, responded to this review

Greetings Michael M, I want to thank you for your feedback, as well as your choice to stay with us. I am also glad that you found our staff to be friendly and helpful. In regards to your concerns, I will be meeting with my housekeeping supervisor, and maintenance supervisor to look into your concerns, and see what went wrong... More 

Appleton, Wisconsin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2015

Based on good reviews by others, we picked this place on our way between Wisconsin and Missouri. People were friendly and helpful. The room was neat and clean. The bed was comfy. We wound up with a handicapped room but it was spacious. The desk clerk steered me to the freshest coffee in the breakfast room and even helped bring... More 

Was this review helpful? Yes 1
Sheboygan, Wisconsin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 2, 2015

clean, quiet, and comfortable. Stayed 3 nights for the Navy graduation, great bargain. My bed spread was dirty and if I would have said something, I'm sure it would have been changed. The breakfast consisted of toast and cereal. Why not add fresh fruit, yogurt, bagels and cream cheese, and real cream for the coffee. We met the manager, who... More 

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Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 3, 2015 via mobile

It was a great hotel to stay, clean & perfect location! Just needs some improvements on the Breakfast Choices! Hardly any at all or they ran out of food already! Otherwise, I hope they will look into this! Thanks!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed January 31, 2015

I stay at RRI for a month me and my children and the weekly rate were great my kids love it and the manger Ken was very nice and his staff very polite room very clean and the breakfast was good you can also use the computer and they also have a gym Sharon Walker

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2015

I stay at several RRI's thru out the Midwest for dog shows & this is one of the BEST Ive stayed at. Decent neighborhood, no smell of smoke in my room, clean, BIG room and quiet! Lots of green to walk my dog. Excellent staff too! They were very accommodating!

Was this review helpful? Yes 1
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