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Candlewood Suites Chicago Waukegan

2.0 of 5 1151 S Waukegan Road, Waukegan, IL 60085
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Certificate of Excellence 2014
Candlewood Suites Chicago Waukegan
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Candlewood Suites Chicago Waukegan
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53 reviews from our community

Traveler rating
    26
    15
    3
    4
    5
See reviews for
17
6
5
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (53)
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    (12)
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    (18)
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    (12)
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    (11)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

This is the best hotel I have ever stayed at! I was so impressed by well.. EVERYTHING! The room and staff members, made you feel right at home. The room was also so clean and well kept. I traveled to Chicago on my own to visit my boyfriend in the Navy. We had a wonderful stay and experience. I would... More

Was this review helpful? Yes
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Nikala, Thank you so much for you very kind words regarding you stay here at the Candlewood Suite Waukegan. We are delighted that you felt right at home and were able to have a wonderful stay and experience. We look forward to seeing you again should you come to visit again. Warm regards, Amy Dow Operations Manager More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We came for my brother in law's graduation from Navy bootcamp. There were 14 of us all together, 6 kids and 8 adults. We all loved the rooms and they were able to put us all near eachother. The staff was nice and rooms were amazingly clean. If we end up in the area again, we will stay here.

Was this review helpful? Yes
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Sara M, Thank you for your very kind words regarding our hotel and staff. It was a pleasure taking care of you and your family. We hope that you had an enjoyable visit with your graduate. We look forward to seeing you again. Regards, Amy Dow Operations Manager More

Sparks, Nevada
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 15, 2014

Having not ever stayed at a Candlewood Suites, we were more than pleasantly surprised but what was offered. Free password protected WiFi; free laundry (updated washer/dryers on site) located next to a small fitness center and a business center (no charge) for printing board passes, etc.. The studio was outfitted with a full-size refrigerator; a small stove top and microwave... More

Was this review helpful? Yes
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

To Our Valued Guest, Thank you for taking the time to post such a wonderful review. We are delighted that you were pleasantly surprised with our accommodations and have found your home away from home when you are visiting your family. We look forward to having you stay with us again at the Candlewood Suites Waukegan. Best Regards, Amy Dow... More

Foley, Alabama
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2014

I have thoroughly enjoyed my stay here! The room was clean and nice, the staff had been so helpful and friendly, and the location was perfect for the Navy Graduation! Located nearby is a Wal-Mart and plenty of places to eat. My 9mo daughter and I have felt very comfortable and safe staying here alone (important for a young mom!)... More

Was this review helpful? Yes 3
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Emily, Thank you for taking the time to post a review. We are delighted to hear that you felt the room was nice and clean and the employees helpful. It is always important to feel safe while traveling. I hope that you were able to spend some quality time as a family before you husband transfers out. Please come... More

Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

My husband and I recently stayed here for two nights and were very impressed with the hotel. We were attending an event at Bong Recreational Park in Kansasville, WI (near Burlington) and decided on this particular Candlewood Suites because of the price. We would have been about 30 minutes closer to the park had we stayed at the one in... More

Was this review helpful? Yes 1
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Angie, Thank you for staying with us and posting a very detailed review. We are very glad that you had an enjoyable stay. It is because of guests like you that help us to provide a Great Hotel that Guests Love. We look forward to having you stay with us again. Regards, Amy Dow Operations Manager More

Southgate, Michigan, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 10, 2014

We booked two rooms for our son's graduation from Navy boot camp. The rooms were awesome. The staff was excellent and very helpful! Great location if you are visiting anyone at the Navy base in Great Lakes, Il. It was just a few miles from the base--so really easy to get our son to and from the base.

Was this review helpful? Yes 1
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Billie Jo, Thank you for your very wonderful review. Congratulations on your son's graduation and for his commitment to serve in the Navy. I will be sure to share your comments with the rest of the staff. We hope that you will stay wiht us again the next time you visit Waukegan. Regards, Amy Dow Operations Manager More

Hattiesburg, Mississippi
Top Contributor
87 reviews 87 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 7, 2014

Booked the hotel for two nights. We were greeted at the desk by a line of about three people checking in at the same time. The attendant at the counter was very apologetic and was hurrying as fast as she could. The room was by far the cheapest of the hotels close by. We checked in to our room, very... More

Was this review helpful? Yes
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear BizzleRN, Thank you for taking the time to write a review about your recent stay. It is always a pleasure to hear from a satisfied guest. We are very happy that you thought your room clean and the pillows amazing! I am sorry that you were awoken so early in the morning. We look forward to having you stay... More

Santa Clarita, California
1 review
1 of 5 stars Reviewed June 28, 2014 via mobile

Got to the hotel and something told me to check the room prior to unloading the car....WOW IT SMELLED HORRIBLE like smoke! Like someone had been smoking for weeks in the room!! This was of course a non-smoking designated room. Front desk had could not give is a different room and refused to refund our money. Run don't walk from... More

Was this review helpful? Yes
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

To Our Valued Guest, Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as... More

Jacksonville, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014

I loved our room a lot it was very clean, spacious, felt like home! The staff are very friendly and there are good amenities. I only wish there was a pool. I stayed here for my husbands graduation from Navy boot camp, they gave us a free ride to the ceremony. I loved that we didn't even pay an arm... More

Was this review helpful? Yes 2
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Sheila K: Thank you so much for the FIVE STAR review. The entire team at the Candlewood Suites- Waukegan are thrilled that you enjoyed your stay with us! We hope to see you again the next time you are in the Waukegan, IL area. Best regards, Robie Sustayta Area General Manager More

Old Town, ME
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2014 via mobile

My first stay at a Candlewood and my experience here in Waukegan will make me try them again. Clean room, friendly people, and good price. A suite was nice, small kitchen area in room allows prep of simple meals.

Was this review helpful? Yes 1
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Linda K: Thank you for the five star review. we are glad you enjoyed your stay at the Candlewood Suites / Waukegan, IL. Best regards, Robie Sustayta Area General Manager More

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Additional Information about Candlewood Suites Chicago Waukegan

Address: 1151 S Waukegan Road, Waukegan, IL 60085
Phone Number:
Location: United States > Illinois > Lake County > Waukegan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Chicago Waukegan 2*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Chicago Waukegan Hotel Waukegan
Candlewood Suites Waukegan
Candlewood Waukegan
Waukegan Candlewood Suites

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