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Candlewood Suites Chicago Waukegan

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1151 S Waukegan Road, Waukegan, IL 60085
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Candlewood Suites Chicago Waukegan
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64 Reviews from our TripAdvisor Community

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Traveler rating
    33
    17
    5
    4
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hoedspruit
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were pleasantly surprised when we arrived at the Suites - for the rates offered it was much nicer than expected. The rooms are well equipped and the honesty shop/laundry/gym area catered for all our needs during our 3 day stay. Good service by the front office staff assisting with booking taxi's etc. Definitely worth a try.

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missouri
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Let me begin by saying I do not know how people that have previously reviewed this property can gush with praise regarding this Candlewood. It was nothing special. In fact it was somewhat of a dump. I was bumped into a smoking room and as a previous reviewer has noted it was as if I was in an old ashtray!... More 

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Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Numike, I have read your review and I am sorry that you feel this way regarding our property. We here at the Candlewood Suites take great pride in our service and quality. I would like for you to know that we do in fact wash our bed spreads daily. We hope that you will consider staying with Candlewood suites... More 

North Port, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got the room for our daughters graduation from boot camp, the kitchen allowed us to cook Her favorite meal as a "graduation treat" . The only let down was they did not have a room avalible for the following week, when My Son graduated boot camp. If you ever have someone about to graduate boot camp, reserve early. Well... More 

Was this review helpful? Yes 1
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Grandpa1961, Thank you for choosing to stay with us at the Candlewood Suites. We are happy to hear that you were able to cook you daughter her favorite meal. What a nice treat it must have been for her. I am sorry to hear we were not able to accommodate you for your son's graduation. Please come and visit... More 

Kolkata (Calcutta), India
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 27, 2015

I opted for this place as I found it close to my workplace. Its a nice suite with kitchen. However, there is no breakfast for you but you can stock up your good mornings. Its a minimal price for the options available to eat for breakfast. Free Laundry guys... Around the place there is a market place too with one... More 

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Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Crdebata, Thank you for choosing to stay at the Candlewood Suites and for your very kind words regarding your stay. I am happy to hear that you thought we are a great place for corporate guest to stay. Please come and stay with us again i the future. Regards, Amy Dow Operation Manager More 

Fort Morgan, Colorado
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2015

We stayed here when our son graduated from boot camp. It gave us a place to feel comofrtable and laid back after all the morning events. It's very close to the recruit training center and you'll be there in 5 minutes. Quiet, clean and comfortable.

Was this review helpful? Yes 1
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Brad, Thank you for choosing to stay at the Candlewood Suites Waukegan. I am happy to hear that you felt comfortable and were able to lay back while visiting the navy base. Please visit us again in the future. Regards, Amy Dow Operations Manager More 

Lake Dallas, Texas
2 reviews
5 of 5 stars Reviewed May 7, 2015

Absolutely wonderful hotel that caters to elite customer service! Luxurious, Gratifying, Peaceful! You will not be disappointed here. Full refrigerator, laundry facility, Lending Locker, & the list goes on!

Was this review helpful? Yes 1
Amy D, Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Sonya, Thank you for choosing to stay at the Candlewood Suites Waukegan, We are delighted to hear that you thought that the hotel was Luxurious, Gratifying,and Peaceful! It was nice to hear that you were able to enjoy some of our amenities as well like: Full refrigerator, laundry facility, and Lending Locker. I will be sure to convey your... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

I was more than pleased with my stay at the Candlewood Suites in Waukegan. I recently stayed there for my daughters Navy graduation. I really felt at home, which helped to make my short visit with my daughter that much more special! The kitchenette was fully stocked with all the necessities. If I needed anything more, I simply went downstairs... More 

Was this review helpful? Yes 1
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Navymom75, It was a pleasure having you stay with us. I'm happy that you were able to spend some time with your daughter at her graduation. I will be sure to share your comments with the rest of my team. We hope to see you again should your travels bring you to the Waukegan area in the future. Warm... More 

Schelle, Belgium
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 28, 2014

We stayed here one night going from Chicago to Milwaukee. Staff was helpful. Rooms were good. Unfortunately our room was not well located. We haven't slept very well. During the night there was a lot of noise from a ventilation or heating system. We mentioned this when we checked out and they thought it could have been the laundry? Price... More 

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Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Luc Schelle, Thank you for staying at the Candlewood Suites. I know that your stay was not 100% to your satisfaction but I hope that you will give us another opportunity that next time you are in the area. Regards, Amy Dow Operations Manager More 

Tellico Plains, Tennessee
Level Contributor
147 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 22, 2014

Typical Candlewood, new, comfortable, well run, convenient. I've spent months in long term stays and Candlewood is one of the best. Even great for a couple of days. This one is a little out of the way, but it's next to a new shopping area, so that helps.

Was this review helpful? Yes
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear KyleKman, Thank you for choosing to stay at the Candlewood Suites Waukegan. We are delighted to here that you have found a home away from home among the Candlewood family of hotels. We llok forward to having you stay with us again in the New Year. Regards, Amy Dow Operations Manager More 

Smithville, Tennessee
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 11, 2014

We really enjoyed our stay. It was only for 2 nights but the staff were very friendly and helpful and the room very clean. It was in good location to restaurants and to the Naval Base. The only thing was the hallways were way overheated and the heat in the room was funny but really did not bother us.

Was this review helpful? Yes
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Manokes, Thank you for your kind words regarding your stay with us at the Candlewood Suites. We are delighted that you had an enjoyable stay. We look forward to having you stay with us again in the future. Regards, Amy Dow Operations Manager More 

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