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Candlewood Suites Chicago Waukegan

Certificate of Excellence
2.0 of 5
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1151 S Waukegan Road, Waukegan, IL 60085
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1 room 1 adult
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Candlewood Suites Chicago Waukegan
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78 Reviews from our TripAdvisor Community

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Waukegan, Illinois
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 3 nights and the service was excellent, the staff was friendly. I was greatly impressed with the rooms and amenities in the rooms. I will definitely stay here again. The stove was large enough to cook a meal on and the room had a full sized refrigerator. The bathroom was large with a REAL... More 

Helpful?
Thank forcedtolivelikethis
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear forcedtolivelikethis: Thank you so much for the 5 star review and the feedback on your recent stay at the Candlewood Suites / Waukegan. I will share your thoughts with my entire team. Best regards, Robie Sustayta Area General Manager More 

Bellville, Ohio
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 16, 2015

My husband, youngest daughter, and I stayed here while attending my oldest daughter's Naval graduation. This hotel was conveniently located, very spacious, courteous, and comfortable. My parents also had their own room as well, and were very pleased. The staff there is friendly, helpful, and very outgoing. Would definitely recommend to others needing a room in the area!

Helpful?
Thank Heidi R
Management response:

Dear Heidi, Thank you for your kind words about the Team and the hotel. I am happy to hear how much you and your parents enjoyed your stay. We look forward to seeing you and your family on your next visit to Waukegan! Best Regards, Melinda Summers Operations Manager More 

Wadsworth, Illinois
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

We stayed at the Candlewood Suites in Waukegan IL for 75 days after selling our home. Price was right and accommodations were perfect for us. It was the best experience we've had at any hotels. Every staff person from management to house cleaning were extremely professional yet friendly and did their jobs with the utmost pride. If I had to... More 

Helpful?
Thank nberrios3258
Management response:

Dear Valued Guest, So glad to hear that upon your return, you experienced yet another wonderful and pleasant stay at the Candlewood Suites-Waukegan. I will be passing along your praises to the Team and we all hope to see you when you visit Waukegan again! Best Regards, Melinda Summers Operations Manager More 

1 review
5 of 5 stars Reviewed November 14, 2015 via mobile

I was in need of a place to stay after a problem and I was there for a while. Staff and long term quests treat you like family! Always trying to chear me up and make sure I was fine. I kinda miss the place but I know I've left with great pleasure and care, also everyone there who works... More 

Helpful?
Thank Armyfox
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Valued Guest, The Candlewood Suites-Waukegan would like to thank you for your 5 star review and kind words about our team. We pride ourselves in our excellent customer service and glad you feel the same. We welcome you to join us anytime you are in the Waukegan area. Regards, Melinda Summers Operations Manager More 

Chicago, Illinois
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 9, 2015

When I think of the word "Suite" I do not think of extended stay as well. Unless I missed something, I did not know that this hotel was an extended stay hotel. When I walked into the front door, I was a little taken aback because of the lobby. It was not spacious and open as other hotel lobbies are... More 

Helpful?
Thank Courtney R
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Courtney, Thank you for choosing to stay at the Candlewood Suites Waukegan. I am happy to hear that you found your room to be very spacious and nice. I too enjoy the one bedroom sofa bed suite for the exact same reason as you. You can lay down and shut the door to the bedroom and the rest of... More 

Dubuque, Iowa
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 8, 2015

Our nephew was graduating from Navy Boot Camp and we needed a place to stay with family who would be coming in from different areas to see him graduate. I am so glad that we chose this hotel. This is an extended stay hotel with a mini-ktichen, free wifi, free laundry and a great staff. The level of service is... More 

Helpful?
Thank paulobster
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Paulobster, Thank you for choosing to stay at the Candlewood Suites Waukegan. I couldn't have decribed my amenities any better. I am delighted to hear that you had a wonderful stay. We look forward to having you stay with us again in the future. Reagrds, Amy Dow Operations Manager More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

Stayed in this hotel for a month when I visited the place on a business trip. One of the best things which is not mentioned here is that the hotel has a free shuttle service to all nearby business parks.. The shuttle driver Cory is excellent and helpful... They have pre defined slots for pick up and drops and also... More 

Helpful?
1 Thank Ankit B
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Ankit, Thank you for your wonderful review of our property. We are happy that you chose to stay at the Candlewood Suites Waukegan. We look forward to having you stay with us the next time you are in Waukegan on business. Best regards, Amy Dow Operations Manager More 

Tamuning, Mariana Islands
2 reviews
4 of 5 stars Reviewed October 31, 2015 via mobile

We enjoyed our stay for 8 nights. Can't beat the free washer and dryer. Staff was super accommodating and always greeted while coming and going. The complete layout of the room and espelcially the kitchen with full size refrigerator made it feel cozy. The only drawback is that the walls are paper thin to where you can hear the next... More 

Helpful?
Thank Ray S
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Ray, Thank you for choosing to stay at the Candlewood Suites Waukegan. I am happy to hear that you found our hotel to have everything that you needed. We look forward to having you stay with us again the the future. Regards, Amy Dow Operations Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 15, 2015 via mobile

I travel to Waukegan for work a couple of times a year, and I normally stay at Springhill Suites or the Courtyard; however those 2 places were "out of policy" with my company for this week. Candlewood Suites showed up as an alternative, and I've driven past it many times, so I thought I'd give them a try. I'm glad... More 

Helpful?
1 Thank Paul L
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Paul,, Thank you for choosing to stay at the Candlewood Suites Waukegan. It was very nice to meet you when you were here. I am happy to hear that you thought your room was clean and enjoyed the shower. We look forward to having you stay with us again in the future. Regards, Amy Dow Operations Manager More 

Coeur d'Alene, Idaho
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 28, 2015

Candlewood Suites in Great Lakes is a wonderful place! Very friendly people, clean comfortable rooms and many amenities. We were there for our son's boot camp graduation last Friday and we arrived earlier than normal check in. They let us check in early and made sure we had everything we needed. And the gentleman who was the shuttle driver to... More 

Helpful?
4 Thank Joanna S
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

To our valued guest, Thank you so much for your kind words in regards to your recent stay at the Candlewood Suites / Waukegan, IL. So many times in our industry we only hear the "not so flattering" feedback as opposed to your wonderful note! It will be my pleasure to share your feedback with my entire group!! Speaking for... More 

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