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Candlewood Suites Chicago Waukegan

2.0 of 5 1151 S Waukegan Road, Waukegan, IL 60085
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#4 of 16 hotels in Waukegan
49 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Candlewood Suites Chicago Waukegan
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Candlewood Suites Chicago Waukegan
  • Overview
  • Reviews (49)
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  • Room tips (8)
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49 people have reviewed this hotel

Traveler rating
    24
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    5
See reviews for
15
5
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
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English first
Foley, Alabama
1 review
5 of 5 stars Reviewed 4 weeks ago

I have thoroughly enjoyed my stay here! The room was clean and nice, the staff had been so helpful and friendly, and the location was perfect for the Navy Graduation! Located nearby is a Wal-Mart and plenty of places to eat. My 9mo daughter and I have felt very comfortable and safe staying here alone (important for a young mom!)... More

Was this review helpful? Yes
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Emily, Thank you for taking the time to post a review. We are delighted to hear that you felt the room was nice and clean and the employees helpful. It is always important to feel safe while traveling. I hope that you were able to spend some quality time as a family before you husband transfers out. Please come... More

Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I recently stayed here for two nights and were very impressed with the hotel. We were attending an event at Bong Recreational Park in Kansasville, WI (near Burlington) and decided on this particular Candlewood Suites because of the price. We would have been about 30 minutes closer to the park had we stayed at the one in... More

Was this review helpful? Yes
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Angie, Thank you for staying with us and posting a very detailed review. We are very glad that you had an enjoyable stay. It is because of guests like you that help us to provide a Great Hotel that Guests Love. We look forward to having you stay with us again. Regards, Amy Dow Operations Manager More

Southgate, Michigan, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2014

We booked two rooms for our son's graduation from Navy boot camp. The rooms were awesome. The staff was excellent and very helpful! Great location if you are visiting anyone at the Navy base in Great Lakes, Il. It was just a few miles from the base--so really easy to get our son to and from the base.

Was this review helpful? Yes
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Billie Jo, Thank you for your very wonderful review. Congratulations on your son's graduation and for his commitment to serve in the Navy. I will be sure to share your comments with the rest of the staff. We hope that you will stay wiht us again the next time you visit Waukegan. Regards, Amy Dow Operations Manager More

Hattiesburg, Mississippi
Top Contributor
88 reviews 88 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 7, 2014

Booked the hotel for two nights. We were greeted at the desk by a line of about three people checking in at the same time. The attendant at the counter was very apologetic and was hurrying as fast as she could. The room was by far the cheapest of the hotels close by. We checked in to our room, very... More

Was this review helpful? Yes
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear BizzleRN, Thank you for taking the time to write a review about your recent stay. It is always a pleasure to hear from a satisfied guest. We are very happy that you thought your room clean and the pillows amazing! I am sorry that you were awoken so early in the morning. We look forward to having you stay... More

Santa Clarita, California
1 review
1 of 5 stars Reviewed June 28, 2014 via mobile

Got to the hotel and something told me to check the room prior to unloading the car....WOW IT SMELLED HORRIBLE like smoke! Like someone had been smoking for weeks in the room!! This was of course a non-smoking designated room. Front desk had could not give is a different room and refused to refund our money. Run don't walk from... More

Was this review helpful? Yes
Amy D, Front Office Manager at Candlewood Suites Chicago Waukegan, responded to this review

To Our Valued Guest, Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as... More

Jacksonville, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

I loved our room a lot it was very clean, spacious, felt like home! The staff are very friendly and there are good amenities. I only wish there was a pool. I stayed here for my husbands graduation from Navy boot camp, they gave us a free ride to the ceremony. I loved that we didn't even pay an arm... More

Was this review helpful? Yes 1
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Sheila K: Thank you so much for the FIVE STAR review. The entire team at the Candlewood Suites- Waukegan are thrilled that you enjoyed your stay with us! We hope to see you again the next time you are in the Waukegan, IL area. Best regards, Robie Sustayta Area General Manager More

Old Town, ME
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2014 via mobile

My first stay at a Candlewood and my experience here in Waukegan will make me try them again. Clean room, friendly people, and good price. A suite was nice, small kitchen area in room allows prep of simple meals.

Was this review helpful? Yes 1
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Linda K: Thank you for the five star review. we are glad you enjoyed your stay at the Candlewood Suites / Waukegan, IL. Best regards, Robie Sustayta Area General Manager More

Springwater, NY
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

Just returned from a 3-night stay @ Candlewood Suites in their 1-bedroom suite. Excellent accommodations: roomy, updated, quiet, good amenities. Customer service was excellent: friendly and helpful. Hotel is in close proximity to several restaurants and stores. When in the area, we will stay there again.

Was this review helpful? Yes 1
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear SpringwaterH0use: Thank you for the wonderful review on the Candlewood Suites/Waukegan, IL. I'm thrilled you were pleased with our accommodations and customer service. Best regards, Robie Sustayta Area General Manager More

Dallas, TX
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 3, 2014

I stayed at this hotel to attend my son's graduation from Navy boot camp. The front desk employees were helpful, the proximity to the Naval base was within 9 minutes and the room exceeded my expectations for being updated, comfortable and clean. The room was actually gorgeous with a refrigerator and kitchenette. I will definitely stay again.

Was this review helpful? Yes 1
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear LoveHR: Thank you for the wonderful review on your recent stay at the Candlewood Suites / Waukegan, IL. We look forward to seeing you again next time you are in our area. Best regards, Robie Sustayta Area General Manager More

Lexington, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2014

I was reluctant to book our stay here because it was SUCH a good deal, but thought to take the chance based on reviews. SO glad we stayed! Our sailor and a fellow sailor was able to hang out with my husband and I in the room and it didn't feel cramped at all. With the couch and recliner and... More

Was this review helpful? Yes 1
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Christa D: Thanks for the GREAT review. I'm so glad that you had the chance to experience the comfort and value that the Candlewood Suites brand offers. Thanks for making the Candlewood Suites/Waukegan, IL your home away from home over the Thanksgiving holiday!! Best regards, Robie Sustayta Area General Manager More

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Additional Information about Candlewood Suites Chicago Waukegan

Address: 1151 S Waukegan Road, Waukegan, IL 60085
Phone Number:
Location: United States > Illinois > Lake County > Waukegan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Chicago Waukegan 2*
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Also Known As:
Candlewood Suites Chicago Waukegan Hotel Waukegan
Candlewood Suites Waukegan
Candlewood Waukegan
Waukegan Candlewood Suites

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Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. Our Candlewood Suites - Waukegan/Gurnee is a 4-time Quality Excellence Award Winner. Spacious and built for comfort, each of our suites has a full kitchen complete with microwave and full size refrigerator. You can catch up on work with an oversized executive desk with two phone lines and free high speed Internet in every room. Relax in the overstuffed recliner while you enjoy the cable TV, listen to your MP3 or watch movies on a VCR / DVD player. Borrow your favorites from our free DVD library at the front desk. Work off some stress in our Fitness Center or visit our Candlewood Cupboard, where you can purchase meals, snacks and sundry items at competitive prices. Our setting is the perfect choice for business or leisure travelers. The Candlewood Suites Chicago - Waukegan is located just minutes from everything including: Businesses: Great Lakes Naval Training Center, Abbott Laboratories, Cardinal Health, Baxter, Medline, Omnicell, PCI, Uline, Yaskawa Attractions: Six Flags Great America, Gurnee Mills - Mega Mall, Ravinia Festival Grounds, Lake County Fair Grounds Universities: Rosalind Franklin University, Chicago Medical School, College of Podiatric Medicine, CLC We are proud to offer our guests free membership in Priority Club Rewards. Come and let our friendly staff help you to enjoy a truly remarkable hotel. ... more   less 
Number of rooms
122

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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