We stayed here Nov 14-19 in one of the suites at the rear. The room was clean, comfortable and very convienient with no stairs to gain entry. We were here for Navy graduation and this location is very convienient to Naval base. There is a lack of decent restaurants adjacent to the hotel but we did not find the drive... more

We stayed here for a realitive's navy graduation, They advertised a shuttle, after check in they told us they only drive there 1 time and if graduation runs late they only return once at a certain time, there is no sign up, just first come first served at 6 am, the fire alarms went off all night, once my dad... more

We stayed at the Best Western of Waukegan, IL on our summer vacation to the Chicago area. This hotel was very dated and in dire need of renovations. The biggest disappointment was the pool area in which the hot tub/whirlpool was boarded up and the pool itself dirty and virtually unswimmable. This was a huge disappointment as we stayed at... more

I stayed at this Best Western on May 24th and 25th, 2006 when taking my family to Six Flags which is about 5 miles away. I made the reservation through the national Best Western 1-800 number in April. The night before we left I just happened to call to confirm although I didn't think it would be necessary because I... more

Mold on the enlish muffins!!!! The breakfast was poor quality. The coffee tasted like they reused the coffee grounds. We found a moldy english muffin. The room was tolerable. The AC/Heater's on/off switch did not work. We had to unplug it when we did not want to use it. The toilet became clogged one morning. Had to get a plunger... more

No elevators. Unsafe, creepy motel segment attached to the back--#300 block of rooms. Beds that bend upward on both ends. Shower that seems to work via fast-dripping rivulets rather than pressure. more

We went for recruit grad. in Sept. The toilet didn't flush, and the shower curtain had mold on it. The pool was freezing and the hot tub was cold and dirty. Continental breakfast was also terrible. The english muffins were stale and you could see through the coffee. I would recommend that you stay at another hotel if your sailor... more

I've stayed at Best Westerns most times I've traveled, and never stayed in such a hole. The whirlpool was cold (all 3 days) , kids couldn't stand the pool because it was too cold. Ice machines were broken. Coffee pots empty weekend mornings Talked with the manager and he had all kinds of excuses, but no good ones. Not the... more