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All 16 Waukegan hotels

SpringHill Suites Chicago Waukegan/Gurnee

3.0 of 5 Hotel   |   4101 Fountain Square Place, Waukegan, IL 60085
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Ranked #3 of 16 Hotels in Waukegan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Sandra R Yonkers, New York
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186 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yonkers, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hotel is very nice, staff is helpful and rooms are very comfy. I was there for my son Navy Graduation perfect location. behind the hotel in Sundance Saloon where the meet and great took place, very convenient. Not far from the naval station about 12 minutes. the area has walking distance Walmart, buffalo wings, chillis, dennys and chipole restaurant.... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Sandra R, Congratulations on your son's Navy graduation! We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to... More

Allentown, Pennsylvania, United States
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very clean and modern. Beds a little too soft. Staff very helpful when asked. Plenty of food near by. Coffee, Tea, microwave and fridge in room were very helpful. Across the street from the Sundance Saloon. I would stay there again.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Jennifer H, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. I have taken note of your feedback regarding our mattresses. We look forward to seeing you upon your return to the area! Best, Adam Lopez General Manager More

Sheboygan, Wisconsin
Contributor
17 reviews 17 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is located a bit out of the way. The property is well maintained and very convenient to a some local shopping and dining (within easy walking distance). Check-in is very friendly with staff being very efficient. Check-in details were accurate and elite status was recognized. Rooms are very spacious and clean. Bed is of good quality and sleep... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear HBL543, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Adam Lopez General Manager More

Cincinnati, OH
Contributor
19 reviews 19 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for three nights while in town for business. Location was convenient to the plant we were working at and there are plenty of restaurants within walking distance to the hotel (Plus a liquor store at the Walmart just across the street) Bed's were comfortable and the rooms were large and modern. I was given a handicap accessible room... More

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ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Cincycaddy, Your feedback is welcomed and appreciated. Reflections like yours, which highlight strengths and opportunities, allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our good location and comfortable accommodations. Please accept my sincere apologies that the cleanliness of your room was not up to our high standards. Additionally, I regret that our... More

Henderson, Nevada
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here while attending our grandaughter's graduation from Great Lakes Naval BootCamp. The staff greeted us with many "Congratulations!" The lobby was decorated for the Navy and they even have an album of pictures of new sailors. A banner was on the door with congrats to Allison. Transportation was arranged. Breakfast was out early and it was delicious. The... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear MK L, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Once again, CONGRATULATIONS! We appreciate your family's service to our country. Thank you for your attention in reviewing our hotel. Sincerely, Adam Lopez... More

Seattle, Washington
Top Contributor
63 reviews 63 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Friendly helpful staff, nice big rooms, comfortable mattress and sheets, big shower, coffee in the room and free breakfast make this place a good value and comfortable home-away-from-home. I found it to be quiet and convenient to the Abbott/AbbVie offices near by. The reception staff went out of his way to make sure the shuttle driver picked me up at... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear aadianej, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our friendly service and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best,... More

Anderson, Indiana, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 20, 2014

we were there for our daughters navy graduation first two days were nice,,third day way awful..a family came in with unruly children that were diving in the pool which is way to small to have people diving into..just about dove on our backs spitting at each other and the parents were just as bad ...loud and rude we went up... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Yolanda S, Thank you for acknowledging that the first two days of your stay were pleasant. My sincere apology that unruly and inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette in an effort to provide everyone with a... More

USA
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 13, 2014

We were here for our Sailor's Pass in Review. The location was convenient, the room was spacious, well organized, and clean. Bathroom design was unique and very nice - toilet and sink in room separate from very spacious and modern shower with sink area. Bed was comfortable, clean, and provided good opportunity for sleep. Although it can be a busy... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear NH281, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward... More

Greensboro, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

I have been staying here of the last 3 weeks. The hotel is a pretty property and nice staff. I'm working in Waukegan and found this hotel to be a comfortable place to stay with a very friendly staff. Make this your choice of Hotels with in Waukegan.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear kmrandallcpa, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Adam Lopez General Manager More

Texas, Gulf Coast
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 12, 2014

Springhill is very clean, comfortable and well staffed. We were staying for our Daughters graduation from Navy Boot Camp. The staff was very knowledgable. They provided invaluable advice as to travel and dining. If I return to Chicago area I will stay here again

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Danichaley, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. Congratulations on your daughter's graduation! Best, Adam Lopez General Manager More

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Additional Information about SpringHill Suites Chicago Waukegan/Gurnee

Address: 4101 Fountain Square Place, Waukegan, IL 60085
Location: United States > Illinois > Lake County > Waukegan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Chicago Waukegan/Gurnee 3*
Number of rooms: 120
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Also Known As:
Springhill Suites Chicago Waukegan/Gurnee Hotel Waukegan
Springhill Suites Waukegan

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