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SpringHill Suites Chicago Waukegan/Gurnee

3.0 of 5 4101 Fountain Square Place, Waukegan, IL 60085
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Certificate of Excellence 2014
SpringHill Suites Chicago Waukegan/Gurnee
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SpringHill Suites Chicago Waukegan/Gurnee
SpringHill Suites Chicago Waukegan/Gurnee
SpringHill Suites Chicago Waukegan/Gurnee
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190 reviews from our community

Traveler rating
    122
    44
    12
    9
    3
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94
18
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42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rock Island, Illinois
Top Contributor
53 reviews 53 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment I walked in I had a very positive outlook. It was very inviting yet slightly upscale feel. Each employee we met during our three day stay was very cordial. Friendly staff is tops on my list. Breakfast was good with fresh fruit, great coffee, and something for every taste. Room was bright and large. Sofa bed was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear gymdoggrams, Thank you for your review and recommendation of our hotel and associates. I’m pleased to hear that our staff’s excellence in service made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Adam Lopez General Manager More 

Basel, Switzerland
1 review
5 of 5 stars Reviewed 1 week ago

I just love this hotel and keep coming back, especially for very friendly staff, quite big clean nice rooms, and overall because I feel great in this hotel. Also: free wifi, simple but ok breakfast, location is also good with few restaurants around and big Walmart 24 hours if you need something urgent, Gurnee Mills 10-15mins drive, pool and gym... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Martin S, Welcome back! It is fantastic to hear that you have enjoyed your stays. We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Adam Lopez General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The lobby and the rooms are bright, modern and have a welcoming feel. The location is convenient to everything we were in town for. The hotel is easy to access from any main road. The staff is also friendly, knowledgable and are courteous.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Dwchrist, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Adam Lopez General Manager More 

Tulsa, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014

Nice clean hotel, like the room layout. Pretty good breakfast. Wal Mart and restaurants nearby Avoid room backing up to eleavators. - Just a little bit noisy. Indoor pool and hot tub good. Marriott rewards members get faster wifi

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Mark C, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area.... More 

Yonkers, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 19, 2014

This Hotel is very nice, staff is helpful and rooms are very comfy. I was there for my son Navy Graduation perfect location. behind the hotel in Sundance Saloon where the meet and great took place, very convenient. Not far from the naval station about 12 minutes. the area has walking distance Walmart, buffalo wings, chillis, dennys and chipole restaurant.... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Sandra R, Congratulations on your son's Navy graduation! We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to... More 

Allentown, Pennsylvania, United States
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

Very clean and modern. Beds a little too soft. Staff very helpful when asked. Plenty of food near by. Coffee, Tea, microwave and fridge in room were very helpful. Across the street from the Sundance Saloon. I would stay there again.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Jennifer H, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. I have taken note of your feedback regarding our mattresses. We look forward to seeing you upon your return to the area! Best, Adam Lopez General Manager More 

Sheboygan, Wisconsin
Contributor
17 reviews 17 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 15, 2014

This property is located a bit out of the way. The property is well maintained and very convenient to a some local shopping and dining (within easy walking distance). Check-in is very friendly with staff being very efficient. Check-in details were accurate and elite status was recognized. Rooms are very spacious and clean. Bed is of good quality and sleep... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear HBL543, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Adam Lopez General Manager More 

Cincinnati, OH
Contributor
19 reviews 19 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 10, 2014

Stayed here for three nights while in town for business. Location was convenient to the plant we were working at and there are plenty of restaurants within walking distance to the hotel (Plus a liquor store at the Walmart just across the street) Bed's were comfortable and the rooms were large and modern. I was given a handicap accessible room... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Cincycaddy, Your feedback is welcomed and appreciated. Reflections like yours, which highlight strengths and opportunities, allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our good location and comfortable accommodations. Please accept my sincere apologies that the cleanliness of your room was not up to our high standards. Additionally, I regret that our... More 

Henderson, Nevada
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 9, 2014

We stayed here while attending our grandaughter's graduation from Great Lakes Naval BootCamp. The staff greeted us with many "Congratulations!" The lobby was decorated for the Navy and they even have an album of pictures of new sailors. A banner was on the door with congrats to Allison. Transportation was arranged. Breakfast was out early and it was delicious. The... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear MK L, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Once again, CONGRATULATIONS! We appreciate your family's service to our country. Thank you for your attention in reviewing our hotel. Sincerely, Adam Lopez... More 

Seattle, Washington
Top Contributor
71 reviews 71 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 3, 2014

Friendly helpful staff, nice big rooms, comfortable mattress and sheets, big shower, coffee in the room and free breakfast make this place a good value and comfortable home-away-from-home. I found it to be quiet and convenient to the Abbott/AbbVie offices near by. The reception staff went out of his way to make sure the shuttle driver picked me up at... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear aadianej, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our friendly service and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best,... More 

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Additional Information about SpringHill Suites Chicago Waukegan/Gurnee

Address: 4101 Fountain Square Place, Waukegan, IL 60085
Location: United States > Illinois > Lake County > Waukegan
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Chicago Waukegan/Gurnee 3*
Number of rooms: 120
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Also Known As:
Springhill Suites Chicago Waukegan/Gurnee Hotel Waukegan
Springhill Suites Waukegan

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