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SpringHill Suites by Marriott Chicago Naperville / Warrenville

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4305 Weaver Parkway, Warrenville, IL 60555
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SpringHill Suites by Marriott Chicago Naperville / Warrenville
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SpringHill Suites by Marriott Chicago Naperville / Warrenville
SpringHill Suites by Marriott Chicago Naperville / Warrenville
SpringHill Suites by Marriott Chicago Naperville / Warrenville
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143 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for a couple nights in July with my family. The kids slept on the fold-out couch, which had a mattress less than 3-inches thick and was very uncomfortable. My 14-year old son's feet hung off the end by six inches. The faucet in the tub ran continuously (funny, I see other reviews on here with the same problem... More 

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Saint Louis, Missouri
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is perfect - shops, movie theater nearby (within a 5-10 min walk). There's a Hardee's right as you enter the complex-easy to grab a quick bit. Thank you Bob for exceptional customer service-whatever we needed he made it happen. The entire staff is customer service driven-from the front desk to housekeeping. The rooms are spacious(fridge,microwave & sink area)-large... More 

Was this review helpful? Yes
Ryan D, Manager at SpringHill Suites by Marriott Chicago Naperville / Warrenville, responded to this review

Dear Zah22, Thank you for taking the time to write such a great review. Your comments are very important to the continued success to our hotel. Bob is a great asset to our team and I am grateful to have him on our team. He is always willing to go above and beyond our guest expectations. I will b sure... More 

Cedar Rapids, Iowa, United States
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The night we stayed the hotel was packed. The staff was busy, but always pleasant and helpful. The room was nice. I noticed the carpet was a bit dirty, but in the morning when I went to check out, the carpet cleaners were working their way down the hall hitting every room, so you should see clean carpet. The pool... More 

Was this review helpful? Yes
Ryan D, Manager at SpringHill Suites by Marriott Chicago Naperville / Warrenville, responded to this review

Toni H, Thank you for sharing your experience at the SpringHill Suites Chicago Naperville/Warrenville. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valed customer, your feedback will be shared with the team to continue to inspire and motivate them... More 

Olathe, Kansas
Level Contributor
142 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 11, 2015

The location is perfect, easy access and a short drive to downtown Naperville with shops, restaurants and the train station. The staff at the hotel were extremely helpful and courteous, especially Bob at the front desk and Jim in maintenance. Bob greeted us warmly upon check-in and answered all our questions, printed maps and even made suggestions for dinner. Jim... More 

Was this review helpful? Yes
Ryan D, Manager at SpringHill Suites by Marriott Chicago Naperville / Warrenville, responded to this review

Jennifer S, Thank you for sharing your experience at the SpringHill Suites Chicago Naperville/Warrenville through Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer your feedback will be shared with the team to continue to inspire and... More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed June 2, 2015

Jennifer (hotel manager) runs a customer focused hotel! The whole staff was friendly, cheerful, and helpful. Rooms were crisp and clean at a good price and when my travel plans changed due to weather, Jennifer was both understanding and accommodating, offering to adjust my stay without the hassle of having to argue about a change fee. They get business travel... More 

Was this review helpful? Yes
Ryan D, Manager at SpringHill Suites by Marriott Chicago Naperville / Warrenville, responded to this review

Ken M, Thank you for sharing your experience at the SpringHill Suites Chicago Naperville/Warrenville on Tripadvisor. As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, Jennifer takes great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

1 review
5 of 5 stars Reviewed April 29, 2015

My stay at the Springhill Suites was wonderful. I stayed at the facility for an entire week during a business trip. Throughout the week Tiffany at the front desk was always very welcoming and very fun to be around. After a week long training I couldn't wait to get home. I was on my way to the airport hoping to... More 

Was this review helpful? Yes
Ryan D, Manager at SpringHill Suites by Marriott Chicago Naperville / Warrenville, responded to this review

Dear Zachary D, Thank you for taking the time to write such a great review. I am very glad to hear that you enjoyed your experience at the Springhill Suites Warrenville. Tiffany is a great asset to our team and happy to hear she made your stay welcoming and fun. It was my absolute pleasure to deliver your wallet to... More 

San Francisco, California
Level Contributor
139 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed April 27, 2015

This is a great property. It is conveniently located near many shops and restaurants in a very safe area. The staff is very friendly and helpful. The lobby is spacious and inviting. My room was very clean and spacious. The internet speed was very fast. I would stay here again.

Was this review helpful? Yes
Ryan D, Manager at SpringHill Suites by Marriott Chicago Naperville / Warrenville, responded to this review

DERICK S, Thank you for your very kind comments about the Springhill Suites Warrenville. We sincerely appreciate your feedback. I am happy to hear that you enjoyed everything during your stay. We hope to see you again soon. Warm Regards, Ryan Donovan More 

Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 14, 2015

Springhill is my most like hotel so far. That did not change with this stay as well. As usual great service, quick check in, awesome front desk staff. Clean rooms and comfortable stay. Great breakfast as well. The only thing different than the usual Springhill suites was that, the room was a little dated, especially the bathroom. it really needs... More 

Was this review helpful? Yes
Ryan D, Manager at SpringHill Suites by Marriott Chicago Naperville / Warrenville, responded to this review

Pgsdeepak, Thank you for your kind comments about the Springhill Suites Warrenville. I am very happy to see that you found the staff awesome and breakfast great. We look forward to seeing you again soon. Thanks, Ryan Donovan More 

Chicago, Illinois
Level Contributor
5 reviews
5 of 5 stars Reviewed April 14, 2015 via mobile

I stayed at Springhill Suites for 2 nights and was very happy with my stay. The rooms were clean, large and well maintained. I was on the first floor right near a door and my window looked out onto a busy highway but I never was bothered by noise. Each staff member I met or talked to was nice, helpful... More 

Was this review helpful? Yes
Ryan D, Manager at SpringHill Suites by Marriott Chicago Naperville / Warrenville, responded to this review

Kristen D, Thank you for taking the time to share your experience about the Springhill Suites Warrenville. I am happy to hear that you enjoyed the staff and breakfast each morning. We hope to see you again soon. Thanks again, Ryan Donovan More 

Level Contributor
8 reviews
4 of 5 stars Reviewed April 9, 2015

Awesome staff very very personable and helpful (especially Bob at the front desk). Spectacular hot breakfast with plenty of variety went all out. Well maintained and above average pool and facility. Stayed 3 nights, Room was very clean quite and comfortable. Will defiantly stay here again. Can't find a single flaw and I really looked and tested. Oh and the... More 

Was this review helpful? Yes
Ryan D, Manager at SpringHill Suites by Marriott Chicago Naperville / Warrenville, responded to this review

John Thank you for taking your time to share your thoughts about the Springhill Suites Warrenville. I am very pleased to hear that everything with your experience was enjoyable. We know Bob is an A+ player and we are lucky to have him on our team. I will be sure to pass the kind comments on to him. I am... More 

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