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Residence Inn Chicago Naperville / Warrenville

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28500 Bella Vista Parkway, Warrenville, IL 60555
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Residence Inn Chicago Naperville / Warrenville
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Residence Inn Chicago Naperville / Warrenville
Residence Inn Chicago Naperville / Warrenville
Residence Inn Chicago Naperville / Warrenville
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60 Reviews from our TripAdvisor Community

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Traveler rating
    34
    16
    6
    3
    1
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29
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
  • All months
    (60)
  • Mar-May only
    (20)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (9)
All months
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nothing is more frustrating than having a reservation for a "One-bedroom, Guaranteed - Mobility Accessible Room with Roll-in Shower" and discovering you have been downgraded to a single room studio roll-in shower suite. (Marriott always downgrades the room when they have an issue, never an upgrade.). After some resistance to the downgrade, we were finally placed in a one-bedroom, mobility... More 

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North Carolina
Level Contributor
275 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed 1 week ago

Coud not believe how slow and unprepared this place was, like the headline says, took 45 minutes to checkin. Once we finally got checked in, decided to buy a single serving bag of pretzels from their "market." Well, they tried to charge $4.00 for a single serve bag of pretzels.....serious? SERIOUS?

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Meagan P, General Manager at Residence Inn Chicago Naperville / Warrenville, responded to this review

Thank you for taking the time to provide us with your feedback as this is the only way we can improve. I must say I was very disappointed while reading your review, but I am sure not as disappointed as you. Customer service is what sets Marriott apart from the rest and I apologize that was not part of your... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Room clean, staff was on point and a rate you can't beat. Don't go knocking at another Inn's door until you check this Inn first. Breakfast is awesome. Scramble eggs, red potatoes wedges, biscuits gravy and sausage, toast, oatmeal, waffles, coffee, orange juice, milk and fruits with yogurt.

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bloomington,il
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 29, 2015

This hotel has clean rooms, one bedroom suite is nice but seems smaller than other residence inn's that we have stayed at. The bed was not bad but not great either. There seemed to be a air freshener scent that was strong whenever the air conditioner was being used, thus causing my wife's asthma to act up. Breakfast was good,... More 

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Christina S, General Manager at Residence Inn Chicago Naperville / Warrenville, responded to this review

Thank you for sharing your feedback regarding your recent stay with us. Our team's mission is to provide each and every one of our guests with a comfortable and enjoyable stay, I am disappointed we fell short of that during your visit. We use all guest feedback as a learning tool and will certainly work to improve upon our recent... More 

Tabernacle, New Jersey
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 18, 2015

I went to Warrenville for work last week and I have to say this place was great. There were 16 of us there. We had 2 bedrooms and a living room. The employees were the nicest I ever met in a hotel. They had happy hour Mon,tues,wed that included food and Beer. The been was 312 beer and it was... More 

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Christina S, General Manager at Residence Inn Chicago Naperville / Warrenville, responded to this review

Thank you for providing your comments regarding your recent stay with us! I am so pleased the two-bedroom suite setup suited your group needs and you were able to enjoy our social hour and premium beer selections. We were thrilled to host your group and hope to do so again in the near future. Christina GM More 

Woodbury, Minnesota
Level Contributor
4 reviews
5 of 5 stars Reviewed April 12, 2015

A family funeral brought us to the Naperville area and the we found the Residence Inn because we needed a two bedroom suite. This hotel had the type of room we needed. Not only was there a two bedroom suite but it also had two bathrooms, with 3 adults and two babies we had plenty of room and privacy. The... More 

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Christina S, General Manager at Residence Inn Chicago Naperville / Warrenville, responded to this review

Thank you for taking the time to provide comments regarding your recent stay with us. I am happy the two-bedroom suite fitted your family needs and your experience was comfortable during a difficult time. We look forward to hosting you again soon! Christina GM More 

Chicago, Illinois
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 9, 2015

I used my expiring Marriott points to have a relaxing "Stay-cation" here. Myself, and two friends, shared the One Bedroom Suite. It was a generous sized room with a full kitchen + living area and a separate private bedroom. There was full stock of kitchen utensils and even a candy dish on the coffee table, which was such a cute... More 

Was this review helpful? Yes 1
Christina S, General Manager at Residence Inn Chicago Naperville / Warrenville, responded to this review

Thank you for taking the time to review your recent stay Kosmogurlkt! I am pleased to read the experience was a great one and our hotel provided you with the amenities you were looking for. We look forward to hosting you again soon! Christina Swanson General Manager More 

Level Contributor
5 reviews
5 of 5 stars Reviewed December 11, 2014

We had two rooms for two nights. Overall the rooms were large and very comfortable. Outside noise was minimal or non-existent. The person that had the other room we rented said the beds were too firm but I didn't notice any problem with my bed. Bedding and pillows were clean and comfortable. The HVAC system worked good to control the... More 

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Indianapolis, Indiana
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 30, 2014

The hotel was very clean. The king studio was very comfortable and spacious. As with other Marriott properties, the staff members were very friendly and helpful. The fresh chocolate chip cookies at the front desk were a nice touch. We would definitely stay there again.

Was this review helpful? Yes 1
Boston, Massachusetts
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 17, 2014

My husband and I stayed here while visiting family in the area. The hotel is surrounded by a number of large commercial properties and appears to be favored by business travelers. Who could blame them? The staff is very friendly, the rooms are large and clean. The (free) hot breakfast was great and always fully stocked and kept clean while... More 

Was this review helpful? Yes 1
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