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Hyatt Place Chicago/Naperville/Warrenville

Certificate of Excellence
3.0 of 5
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27576 Maecliff Drive, Warrenville, IL 60555
2 people have started booking this hotel
Hyatt Place Chicago/Naperville/Warrenville
Best prices for: 1 room 1 guest
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Ranked #4 of 6 Hotels in Warrenville
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
Michele W
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164 Reviews from our TripAdvisor Community

Traveler rating
    94
    42
    22
    2
    4
See reviews for
51
32
5
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (164)
  • Mar-May only
    (44)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (26)
All months
3 of 5 stars Reviewed 3 days ago NEW

Not a bad place to stay, I would stay again if I had to. However, the floor in my room had pistachio nuts left from a previous guest. The hotel also had an issue with their water heater, so I did not have any hot water. I can be sympathetic to issues arising, however no one reached out to me... More 

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. I am terribly sorry for the negative experience on your last visit. As you stayed with us in April I am happy to report that we have resolved the hot water issue and have not experienced the same problem since. I apologize for the cleanliness issue as well... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a lacrosse tournament. Even with a ton of kids it was pretty quiet after ten. You could not hear any outside noise which is a plus when you are by the interstate. There are several places to eat nearby as well.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you for your wonderful review of our hotel! We appreciate you staying with us and are glad you were able to get some rest even with us being very busy during the tournament. We hope you have the opportunity to return and think of us in the future. Thank you once again for taking the time to share your... More 

Pewaukee, United States
1 review
4 of 5 stars Reviewed 1 week ago

We blocked rooms for our volleyball team. the process was pleasant and simple. The beds were comfortable and the rooms were clean and cozy. Staff was very friendly and accommodated our request for an earlier than normal breakfast.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

We appreciate you taking the time to review our hotel! I am so pleased to hear that you enjoyed your visit - I know how much traveling is involved for volleyball tournaments and I am overjoyed that you chose our hotel! We are very proud of our operation here and will certainly share this with our team. Thank you once... More 

Davison, Michigan, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Hyatt brand is always my go to, I know the style and I always feel comfortable no mater what city I'm in. This hotel is in quiet business area away from all the traffic and noise "Chicago" brings. I usually always stay downtown right on Michigan Ave but this particular gateway was more family based and affordable shopping. With... More 

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you for taking the time to review our hotel! We are pleased your overall visit was enjoyable for you and your family. I am terribly sorry the breakfast was not what you expected. We will definitely use your comments to research alternative options to improve the food quality. I apologize for the appearance of the cups - we fight... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Good facility for a business meeting with about 30 coworkers. We had lunch served in the buffet area and it was very good with a good selection of foods. Overall a great place to have a meeting with up to 30 people.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you very much for reviewing your visit! We are pleased we were able to have played a part in the success of your meeting. We are proud to offer the services and amenities we do and hope that you and your company think of us for any future meeting space or sleeping room needs. Thank you once again for... More 

1 review
4 of 5 stars Reviewed 1 week ago

Nice clean room, good housekeeping staff, was very nicely located and easy to get to. Had wifi connect issues in our room, so had to use lobby computers. Pool area and work out room were clean and well maintained. Did not have soda machines which was inconvenient. Had to buy from lobby carousel which was too expensive.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Good evening and thank you for writing a review of our hotel! We appreciate you letting us know how your visit was and thank you for joining us. I apologize there were some connectivity issues with our wi-fi and we will certainly look into that so we can ensure all is resolved moving forward. We are pleased to hear that... More 

Troy, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

No guest management. Guest are allowed to be as disruptive as they want. You might as well get a room at the Super 8 or Motel 6. If you want any rest during your stay this is not the place to be. Rooms seems clean upon intial entry, but the amount of dust and dirt on top of the fixtures... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Good morning and thank you for submitting a review of our hotel. I apologize that you had some disturbances during your visit and it is my understanding there was a fairly large wedding group in our hotel during your trip. I am terribly sorry that it was not resolved to your satisfaction and this is something we have spoken with... More 

Grand Rapids
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Have a daughter on travel volleyball league and as far as comformt goes, this was a nice stay. Other than not having the hot food ready (knowing we had to leave and was informed they would have it ready early for us) the food was good and it was a quiet hotel.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

We appreciate you reviewing our hotel! I am glad to hear your overall experience was enjoyable - thank you for staying with us during the volleyball tournament! I do apologize that the hot food was not available early - we typically offer cold items early as we cannot always guarantee the hot food at a specific time - nonetheless I... More 

Chicago, Illinois
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We couldn't cool our room off; but lobby was awesome!!! My daughter's wedding!! Althought we contacted the front desk we couldn't seem to get the tempature down, it seemed humid just because there wasn't any air to make it cool!!

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you for reviewing our hotel! I am glad to hear we could help even a little bit in the success of your daughter's wedding! I will absolutely look into the air conditioning in your guest room - I apologize that happened and we will ensure this is resolved immediately. We are pleased the family and friends enjoyed the accomodations... More 

Olive Branch, Mississippi
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Decided to try something new this trip so booked the Hyatt. I told the front desk lady while checking in that I hadn't stayed in a Hyatt in years and she offered to show me around and was just super friendly! Check in was quick. Room was very spacious and comfortable - was more like a suite. Loved it!! Great... More 

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you for a wonderful review! We greatly appreciate you taking the time to describe your experience to others. We are so proud and pleased to offer all of the amenities we do and I am glad to hear that you were able to enjoy them during your visit! We will certainly look into who checked you in and recognize... More 

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