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Hyatt Place Chicago/Naperville/Warrenville

Certificate of Excellence
3.0 of 5
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27576 Maecliff Drive, Warrenville, IL 60555
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1 room 1 guest
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Hyatt Place Chicago\/Naperville\/Warrenville
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187 Reviews from our TripAdvisor Community

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Traveler rating
    108
    45
    26
    2
    6
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63
34
5
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Freedom, Wisconsin
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have not stayed at any of the Hyatt family properties in quite some time. The room was huge and very comfortable. The breakfast choices were actually appealing! The 24 hour menu also had a nice variety to choose from. I went with the chicken tortilla soup and wished it was just a bit larger because it was delicious!

Review collected in partnership with Hyatt Hotels

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Oregon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is clean and modern, and has very nice (and very large!) rooms. We stayed in a handicapped accessible room because my daughter has a broken ankle and can't walk. The shower with the fold-down bench and the hand held shower head was truly a blessing. Breakfast was varied and good, with multiple hot options. Nice place to stay!

Review collected in partnership with Hyatt Hotels

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Portage, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hopefully if you decide to stay here your visit will be better than mine. We reserved a room with a kitchenette in it and 2 beds. Upon arrival we were told we had no kitchenette and 1 king size bed. I voiced my dilema to the staff and was shocked at the lack of concern. When I explained that we... More 

Was this review helpful? Yes 2
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Good morning: I am terribly sorry for any confusion during the reservation process. Since our hotel is situated in the same parking lot I can understand your frustration. I understand you arrived at the Hyatt House first and apologize for their reaction to the situation - we appreciate and are thankful for every room reserved at our hotels. Upon researching... More 

Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our first ever stay at a Hyatt Place. We were not terribly impressed with the hotel brand as a whole. The rooms were of adequate size, but nothing special. The "room divider" is nothing more than a screen and not ideal when you are putting kids to bed that are of varying age. The beds were quite uncomfortable... More 

Was this review helpful? Yes 1
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

We appreciate you writing a review of our hotel. We strive for excellence and unfortunately it does not sound like we met your expectations, let alone exceeded them. I apologize your air conditioner was not functioning properly - we appreciate you letting us know so we may resolve this for future guests as well. Thank you once again for staying... More 

Naperville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Terrrible hotel room. Stayed in room 105. Extremely uncomfortable bed, had lumps in it and a very old mattress, room small, bathroom can't shut the door unless you are in the shower or you must squeeze yourself in the bathroom to shut the door

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you for taking the time to review our hotel. I would like to apologize for the condition of your guest room - we absolutely do everything we can to ensure a comfortable night's rest and we were unable to provide that for you. I am terribly sorry about the mattress in the guest room and we will be replacing... More 

Lisbon, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were staying for a 50th birthday weekend in Chicago. This hotel was very accommodating to all 16 for us. The staff was very friendly and helpful. The breakfast was very good with lots of choices and hot food. The hotel was very clean and the beds were very comfortable. The shuttle bus took all of us to the train... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you for your response! We are so glad to hear that we had a positive impact on such a wonderful occasion! I hope everyone enjoyed their time in Chicago - it is our pleasure to be able to shuttle guests to the train station. It makes it very convenient for traveling downtown and I am pleased you all had... More 

Highland, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff service was very attentive, rooms were well maintained and clean. Easy access to freeway and downtown Chicago! Very large rooms and comfortable beds. Breakfast was great and bar service was better! :-)

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

We appreciate your response! Thank you for detailing your experience at our hotel. We are so pleased to offer all of the amenities you mentioned and are glad to hear that you were able to enjoy your time in the Naperville area! We hope to have the opportunity to host you again in the near future. Thank you once again... More 

Wisconsin
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I recently stayed here for his birthday. The hotel is close enough to the interstate for travel and far enough away for little noise. The hotel was very clean when we first arrived and the room service was lovely. The front desk staff was great when we asked for suggestions on where to get the best deep... More 

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you so much for your wonderful review of our hotel! I am pleased to hear that you enjoyed your visit and hope that you get a chance to see us again soon. We are very proud of all we have to offer here and look forward to being of service to you in the near future. Have a great... More 

Naperville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great staff made you feel at home, comfortable room with reasonable prices. The breakfest is pretty good and included in the rate, even better. We just moved one of or kids to Naperville so we will be back.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you so much for your wonderful review! We appreciate you choosing our hotel and taking the time to share your experience with others. Naperville is a great place to live and visit so we are happy to hear that you now have family in the area and will return. We look forward to seeing you again - have a... More 

Knoxville
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

While I don't stay in many Hyatt hotels, Hyatt place is almost always reliable. This hotel is no exception. The room was comfortable. Everything worked as it should (TV,HVAC,iron,coffee pot). It was also very clean. The breakfast was delicious. I knocked the rating down for 2 reasons. I would really give 4.5 if I could. First is that the coffee... More 

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you for your great review of our hotel! We appreciate you taking the time to share your experience. We are thrilled to hear you enjoyed your visit! We will definitely look into the grout in the shower in your guest room so we may resolve that for future guests - thank you for letting us know about it. We... More 

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