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Hyatt Place Chicago/Naperville/Warrenville

Certificate of Excellence
3.0 of 5
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27576 Maecliff Drive, Warrenville, IL 60555
Hyatt Place Chicago/Naperville/Warrenville
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Ranked #4 of 6 Hotels in Warrenville
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Frank B Oakland, United States
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177 Reviews from our TripAdvisor Community

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Traveler rating
    103
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60
33
5
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Oakland, United States
4 of 5 stars Reviewed 3 days ago NEW

The hotel was clean, quiet and the staff were pleasant and helpful. The bed was especially comfortable and we all agreed that it was the best sleep we had gotten in a long time! We had to bring the dog and I was a bit nervous about that but everything went well. No issues and the staff was very accommodating.

Review collected in partnership with Hyatt Hotels

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Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay at the hotel. The service, staff, and the rooms were excellent. We would definitely stay here again. The hotel is in a quiet and very safe area. There aren't many things within walking distance, but most things are a short drive away. Overall it was a great experience.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you for reviewing our hotel! I am pleased to hear you enjoyed your visit! Although we are not within walking distance to many attractions as mentioned, we are a short drive away. And we invite you next time to take advantage of our complimentary shuttle service that operates within a 5 mile radius of the hotel. Thank you once... More 

Chicago
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

The continental breakfast was packed, there were only one person working to clean off the tables, she was so busy clearing of the tables that the floors were dirty. Scramble eggs were good, but the paper thin bacons were not. Took only one sip of the water down coffee. Nice size room and clean, decent pool. I thought the beds... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

I appreciate you taking the time to review our hotel and would like to apologize for the frustrations with our continental breakfast. This is something we are working to resolve immediately with our team. I thank you for staying with us and hope you give us another opportunity to serve you in the future. Thank you once again for your... More 

Citrus Heights, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed this hotel. The rooms were clean, and the hotel had everything I needed. Staff was very helpful. The breakfast had a large variety of items to choose from. The price was very reasonable for the level of quality and service. I would stay here again.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you so much for your review! We really appreciate you sharing your experience with other TripAdvisor users. I am so pleased to hear that we were able to provide you with a great stay and we hope that you come back and see us again soon. Thank you once again - have a great weekend! More 

Ames, Iowa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for a family wedding weekend and were pleasantly surprised. Our king room was more extravagant than any I've seen at this price point. The hotel provided a shuttle to the house where the wedding reception was held and it was very timely in responding to our requests to be picked up.

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

We appreciate you reviewing our hotel! Thank you so much for your positive feedback. We are proud to offer these amenities and services at a fair price for our guests. I am also glad to hear you enjoyed your time with family and friends while in town for the wedding. If you find yourself in the area again in the... More 

Portage, MIchigan, USA
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As with all the Hyatt Place hotels I have stayed at this one is very good. Large rooms are nice for families or extended stays. Free, hot breakfast in the morning. Right off I-88 highway so easy on/off. I would stay here again. Near several restaurants as well as a movie theater I believe.

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

We appreciate you taking the time to review our hotel! It is so important to us that our guests are happy and comfortable during their visit and I am glad to hear we achieved this with you and your family. We are pleased to offer so many restaurants and shopping/entertainment destinations just outside of our hotel and are glad to... More 

minneapolis
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My son attends Wheaton College about 10 minutes away. We stay here often. Love the spaciousness of the rooms; the living room area is a great place to unwind and relax. The hotel is always clean and that staff are very friendly and helpful. Highly recommend!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you for such an amazing response! We really appreciate you reviewing our hotel and staying with us. I am pleased to hear that our hotel can be a comfortable oasis while visiting the Wheaton area. We are thrilled you were able to join us and look forward to hosting you again in the near future! More 

Urbana, Illinois, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 4th of July week-end and the Naperville Ribfest and also visited family in the area. We had a King room with sofa sleeper and a refrigerator. Wish a microwave had been installed along with a small sink; but overall hotel, room, food and service were all excellent. Would definitely stay here again.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

I am pleased to hear you had a great visit and thank you for writing a review of our hotel! It sounds like you were able to enjoy not only what the hotel has to offer but also the surrounding area. Ribfest is a great time to visit as there are so many activities - really something for everyone. Thank... More 

Morris, Illinois
Level Contributor
7 reviews
5 of 5 stars Reviewed 3 weeks ago

Travel is required for my job and the chain I normally use was booked. Based on the location, I tried the Hyatt Place. What a great find! In all honesty, I was very nervous at first as there was a family that appeared loud across the hall with small children, and having to work the next morning... I was pleasantly... More 

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

Thank you for your great review of our hotel! We are very proud to offer the conveniences and amenities that you were looking for! It is our goal to exceed expectations and make your visit as memorable and comfortable and possible and I am excited to share this review with our team. Thank you once again for sharing your experience... More 

Fond du Lac, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

While the room was clean and well appointed, the public areas like lobby, elevators and breakfast area were awful. Sticky spills, food and garbage in many areas. This is a lovely property, but the staff is not adequate to keep it this way. Or possibly ther do not care. It is so sad to sees very nice hotel let this... More 

Was this review helpful? Yes
Dana M, General Manager at Hyatt Place Chicago/Naperville/Warrenville, responded to this review

I would like to apologize for the state of the hotel during your visit - I understand you were staying during a very busy time for us, which is no excuse for the way we presented ourselves. This is something that will be addressed with our team to ensure we can do all within our power to offer the best... More 

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