We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Naperville/Warrenville

Certificate of Excellence
GreenLeadersBronze level
Hotel deals
Hotel website
28351 Dodge Drive, Warrenville, IL 60555
Offers & Announcements
Premium Outlets Shopping
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hilton Garden Inn Naperville/Warrenville
Professional photos View all
Browse nearby
Hilton Garden Inn Naperville/Warrenville
Write a Review

257 reviews from our community

Traveler rating
    144
    87
    20
    5
    1
See reviews for
71
46
12
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (257)
  • Mar-May only
    (63)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (49)
All months
There are newer reviews for Hilton Garden Inn Naperville/Warrenville
See the most recent reviews
A TripAdvisor Member
4 of 5 stars Reviewed July 31, 2013

This is the first time we visit this hotel. We foudn that it is a nice hotel and is located in a quiet environment. Breakfast may be available, depending on the package chosen at the reservation. It has an open parking lot. Shops, restaurants, and meeting place are within easy reach by car.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for taking the time to review our property. We take pride and do our absolute best to make sure our guests have a great experience with us. I hope that if you are in the Warrenville/Naperville area again you will stay with us again. Thank you Lou DeMarchi More 

Littleton, Colorado
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 28, 2013

Hotel is close to highway and is located in a quiet area. Several small and large restaurants are walking distance. Breakfast is $11.99/person at hotel. If you don't mind a short walk the Corner Bakery or Atlanta Bread provides breakfast at a much lower price. Provided great cookies in the afternoon. The spa has been removed. The pool worked well... More 

Was this review helpful? Yes
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 27, 2013 via mobile

Do not stay at this hotel. I first noticed on check in room seemed decently clean except for dirty handles and light switches which I cleaned. However later I started noticing mold throughout the room and the bathroom ceiling peeling from apparent water damage. I went down to show the front desk photos and requested to be moved. My only... More 

Was this review helpful? Yes 1
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for your comments; I can assure you that what you experienced is not the norm. There must be some type of leak as I can vouch for the fact that this is not a widespread issue. I apologize that you received a room in this condition and we are looking for the room as we speak to repair... More 

Minneapolis, United States
1 review
5 of 5 stars Reviewed July 24, 2013

I was able to get an incredible rate because I was comfortable pre-paying for the room. The hotel was in great shape, the bed was very comfortable and the front desk staff greeted me by name. The elevator doors made a pretty strange noise when they opened, but other than that - excellent value!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Naperville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 24, 2013

Again, the elevator and HVAC made the stay more of a bother than a relaxing day after a really long day. I would probably not stay again when in town for business. Oh, and the pillows – horrible! There is nothing worse than tossing and turning because of HVAC noise, but a bad pillow makes it worse.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for taking the time to comment on our hotel. We appreciate the feedback, and are having all of the staff double check the A/C units for noise along with the pillows. I am sorry that your experience was any less then perfect and would appreciate the opportunity to serve you again in the future. Thank you Lou DeMarchi More 

Granite City, United States
1 review
4 of 5 stars Reviewed July 23, 2013

This hotel is a very nice place. Overall very accomodating, however nothing special was done for the wedding night. Most hotels do something, whether flowers, a bottle of wine, or something. Nothing was done.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Plymouth, United States
1 review
2 of 5 stars Reviewed July 22, 2013

The hotel had major elevator issues (terrible screeching noise when the doors opened and closed) and when brought to the staff they told me that the issue was a faulty part which they could not locate. They said it did not affect the performance or safety but the next day the door on one was frozen partially open and was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for your review of our hotel, I truly apologize for the way our staff responded to your concern regarding the elevator. Unfortunatley elevator issues at times cannot be repaired as quickly as we would like, but I can assure you that the staff always has the safety and security of our guest’s front of mind. I appreciate the... More 

Naperville, United States
1 review
5 of 5 stars Reviewed July 22, 2013

This hotel looks like brand new inside and out and the service and amenities were excellent. We just stayed one night, and the value was incredible. The bed was comfortable and for a king room, we paid half as much as many other hotels with no special membership required. We will definitely be back!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Burnsville, Minnesota
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 14, 2013

Stayed here recently for 4 nights. The hotel is clean and the staff is friendly. Within walking distance to numerous dining options, a movie theater, and Target. One day we had a big rain storm and the window in the room started to leak, called the front desk and spoke to I believe Christina, we were put in another room... More 

Was this review helpful? Yes
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for your review of our property and being so understanding regarding leak in your room. I am pleased that the staff reacted quickly to take care of your issue and hope to deliver a problem free stay to you in the near future. Thank you Lou DeMarchi General Manager More 

Battle Creek, MI, United States
1 review
5 of 5 stars Reviewed July 8, 2013

This Hilton Garden Inn was clean, comfortable and very easy to access from the highway. Nice room, quiet, very comfortable beds, good breakfast. My friend and I traveled to Aurora for a bridal shower/party and got the recomendation to stay here from one of the bride's brothers. I would certainly stay here again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for taking the time to review our property. I am pleased to hear that you enjoyed your visit to Aurora and our hotel and staff made your stay more comfortable. We appreciate your feedback and look forward to serving you again in the future. Thank you Lou DeMarchi General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Bathroom (6)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (8)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question