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Hilton Garden Inn Naperville/Warrenville

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28351 Dodge Drive, Warrenville, IL 60555
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Hilton Garden Inn Naperville/Warrenville
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Hilton Garden Inn Naperville/Warrenville
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256 reviews from our community

Traveler rating
    144
    86
    20
    5
    1
See reviews for
71
45
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97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

4 day stay while visiting relatives in area. Convenient to highway and restaurants. Friendly staff; clean lobby and rooms. Very good value compared to other hotels in area. Can always rely on Hilton Garden Inn brand.

Review collected in partnership with Hilton Garden Inn

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1 review
5 of 5 stars Reviewed 1 week ago NEW

Most excellent place to stay for business or pleasure! The location is perfect with easy access to all that is Chicago yet far enough away to allow peaceful seclusion for sleepy time! I would most definitely stay here again when looking for a motel option within the greater Chicago area.

Review collected in partnership with Hilton Garden Inn

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New Orleans, Louisiana, Usa
Contributor
18 reviews 18 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

From the planning before the stay to the very last day, the staff at the hotel went above and beyond to make our stay go so smoothly. The front desk, event planner, housekeeping, bar staff, and food staff were friendly and helped us in anyway they possibly could. If you are planning a wedding or other event in the area,... More 

Was this review helpful? Yes
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for taking the time to review our property and for allowing us to be a part of your special day. I am pleased to hear that our team was able to make an impact on your stay from pre-arrival through departure. Congratulations on your marriage and we hope to serve you again in the near future. Lou DeMarchi... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had the most pleasant experience at this hotel this past weekend. Julie and Alec greeted us at the front desk and went above and beyond to make us feel special and made our weekend even better! The whole staff at this hotel was very friendly and went out of their way to make our stay wonderful!! I would highly... More 

Was this review helpful? Yes
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for taking the time to review our hotel. I will make sure to recognize Alec and Julie for providing great service during your stay. I could not be more proud of our team and was pleased to hear that you enjoyed your stay. We all look forward to serving you again in the near future. Lou DeMarchi General... More 

Asheville, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is attractive, clean, comfortable. The room amenities are great, good location, etc. Did not eat in restaurant, so can't review that. But we had problems with noise from adjoining rooms during our entire five-night stay. This was not noise from rowdy neighbors, but the fact that you could hear everything anyone said in the next room, as though... More 

Was this review helpful? Yes
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for taking the time to review our property. I apologize for the noise issues, and will investigate to see if there is anything we can do to improve the issue. I appreciate your feedback and hope thaw we have the opportunity to serve you again in the near future. Thank you Lou DeMarchi General Manager More 

Louisville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location and offers great amenities. I have stayed there multiple times when visiting my brother's family. It's a beautiful property. The staff was friendly and helpful. I like the fact that I can avoid the mess on the highly traveled highway 59. I would definitely stay there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for taking the time to review our property. I was pleased to hear that we met your needs during your stays with us. I will make sure to share your comments with the staff. We appreciate your business and look forward to serving you again soon. Thank you Lou DeMarchi General Manager More 

Houston, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Feel that there are too many damn questions in this survey. I stay at this hotel all the time and have done so for years. This is a nice hotel. However, this damn survey requrires that I write a 200 character review. So, this is why I am making these comments. My strong suggestion is to not fill out HGI... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for taking the time to review our property, hearing directly from our guests is a great way for us to improve on any need areas rapidly. We appreciate your business and look forward to serving you again soon. Thank you Lou DeMarchi General Manager More 

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at the HGI Naperville many times before and have found it to be clean comfortable and the staff very helpful. The only slight blot on the horizon is the breakfast selection which is a bit limited.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for taking the time to review our property. We appreciate your loyalty, and look forward to seeing you again soon. Our best new ideas come directly from our customer feedback. I will look into some different breakfast options and see what we can offer. Thank you for your business. Lou DeMarchi General Manager More 

Wisconsin
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2015

Room size was nice. Staff was helpful and friendly. The breakfast was amazing,the cooks and wait staff were also very friendly. Highly recommend staying her if you are planning a trip to the Napperville area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for taking the time to review our property. I was pleased to hear that our hotel met your needs, and I will share your comments with the restaurant staff. We appreciate your business and hope to serve you again in the near future. Thank you Lou DeMarchi General Manager More 

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 18, 2015

I stayed here for three nights since I had some meetings in teh area. It is a very clean and comfortable place. Staff was very nice. It is also close to many restaurants, Starbucks and also a Target. Free parking. If you are in teh area, this is a very good place to stay.

Was this review helpful? Yes 1
loudemarchi, General Manager at Hilton Garden Inn Naperville/Warrenville, responded to this review

Thank you for taking the time to review our hotel, I was pleased to hear that the hotel met your needs while in the Warrenville area. We appreciate your review and look forward to serving you again in the near future. Regards Lou DeMarchi More 

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