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Hotel Indigo Chicago - Vernon Hills

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450 North Milwaukee Ave., Vernon Hills, IL 60061
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1 room 1 guest
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Hotel Indigo Chicago - Vernon Hills
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133 Reviews from our TripAdvisor Community

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Traveler rating
    57
    43
    18
    8
    7
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32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked this hotel to see one of our biggest customers. The saff were all friendly and efficient, the rooms were clean and modern and the Wi Fi fast and stable. This is a great business hotel, close to good shops and restaurants.

Was this review helpful? Yes
HotelIndigoVH, General Manager at Hotel Indigo Chicago - Vernon Hills, responded to this review

Thank you for taking the time and posting such a positive review for our hotel! We enjoyed having you as our guest More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

had a king suite. Room very nice. Staff outstanding. Recommended a local Italian restaurant which I wish we could have brought home with us.. Very conviently located near shopping, restaurants and a movie theatre. Would definitely stay there again.

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Rooms must have been recently updated. Wood floors, trendy room & definitely nicely decorated!!! Probably cuter than most rooms at someones home!! You can see the time and effort put into the design & definitely like the quaint & home like feel just being in the hotel vs the typical Holiday Inn. HOTEL INDIGO IS A MUST IF YOU'RE NEEDING... More 

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Kansas City, Missouri
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 16, 2015

I stayed at the Indigo Chicago, Vernon Hills for a business trip. The hotel has large rooms however, I think the layout of the rooms is a little odd. The hotel has a restaurant/bar area so you can order room service or go down to the lobby and eat. There are also plenty of shops and restaurants with in walking... More 

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Michaelene G, Manager at Hotel Indigo Chicago - Vernon Hills, responded to this review

Thank you for reviewing your stay with us. Glad to see you enjoyed our newly remodeled rooms and lobby. Hope to see you back again soon. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 16, 2015

How much can you dislike a hotel? This one hits it on almost every note. Let's start with why people stay here. When all of the Marriott and Hilton properties in the area are full, this property has rooms. Stayed here two weeks. Trip Advisor rating summary was proudly displayed on the front desk last week. Don't be fooled. Multiple... More 

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Michaelene G, Manager at Hotel Indigo Chicago - Vernon Hills, responded to this review

Thank you for your review of your stay. I will pass on your comments to our head of housekeeping and maintenance to get your room back to standards as we clearly dropped the ball. Ellipticals have since been repaired, apologize for the delay. Lobby and full renovation is 100% complete. Hope to have you back again to give us a... More 

Port Deposit, Maryland
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 4, 2015

Staff was incredible. So helpful. From the front desk to the restaurant. Joseph at the bar was outstanding with his service and suggestions. If you stay there, you must have him make you a drink. The rooms are awesome. So roomy, refrigerator in closet. The pillows.....oh the pillows, I wanted to buy them. So comfortable. All I can say is,... More 

Was this review helpful? Yes
Michaelene G, Manager at Hotel Indigo Chicago - Vernon Hills, responded to this review

Thank you for your kind words regarding all the staff members you encountered. Hope to see you back again soon. More 

Vernon Hills, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2015

Room is a great size and is a comfortable setup. Clean updated. Great value for the price. The sofa with Ottoman is very nice. Nice tray/ice bucket setup for drinks. Mirrors galore. Very, very clean. Only minor thing is the door could use better soundproofing.

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HotelIndigoVH, General Manager at Hotel Indigo Chicago - Vernon Hills, responded to this review

We are delighted that you enjoyed your stay with us. We are glad that you enjoyed the King studio suite. More 

Madison, Wisconsin
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 22, 2015

That's about all I can say. The staff pleasant, and room nicely appointed. I did not like the shallow sink, I nearly broke my fingers washing my hands in the middle of the night. Went downstairs for breakfast, but they did not have the pancakes pictured on the menu, what's with that? Still I slept well, the hotel is clean... More 

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HotelIndigoVH, General Manager at Hotel Indigo Chicago - Vernon Hills, responded to this review

Thank you for your feedback. We want you to know that we are addressing the issue of the shallow Kohler sinks during our renovation at this time. We are changing them out for a deeper vessel sink. More 

Ponte Vedra Beach, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 7, 2015 via mobile

This hotel going thru renovation Staff outstanding. Respond to all my problems and needs. Location outstanding. Restaurants all over the area. Once they are finish, would be one of my favorites in Highly recommend That John

Was this review helpful? Yes 1
HotelIndigoVH, General Manager at Hotel Indigo Chicago - Vernon Hills, responded to this review

Glad you found the staff outstanding and that they responded to your needs. We are currently going thru a renovation and improving on the décor, but from your response it doesn't seem to have interfered with your stay. You also mentioned one of our greatest perks is our location. Close to numerous restaurants and shopping. More 

Dallas, Texas
1 review
3 of 5 stars Reviewed May 30, 2015

This hotel looks like they took an existing generic hotel building and ordered the design elements from a franchise catalog with little thought to their integration. It has potential, but I'm not sure it can live up to it in this building. The sink was too shallow to use (my hand barely fit between the faucet & sink). The TV... More 

Was this review helpful? Yes
HotelIndigoVH, General Manager at Hotel Indigo Chicago - Vernon Hills, responded to this review

Our owners have listened to the feedback of our guests and are currently addressing the sinks thru our current refresh. The shallow Kohler sinks in the guest room are being removed and are being replaced with a deeper vessel sink. We appreciate your feedback and understand that our design may be different and may not appeal to all. More 

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