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Holiday Inn Express Vernon Hills

2.5 of 5 975 North Lakeview Parkway, Vernon Hills, IL 60061
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Holiday Inn Express Vernon Hills
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Holiday Inn Express Vernon Hills
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56 reviews from our community

Traveler rating
    25
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    8
    2
    0
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11
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29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Vernon Hills
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Milwaukee, WI
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 11, 2012

We had kind of a night and day experience at the Holiday Inn Express Vernon Hills. We actually did a 10 night stay here and spent some time in the Vernon Hills area and 3-4 days downtown Chicago. We'll start with the bad. The pool is very small. It was not cleaned very often and that was a big problem... More 

Was this review helpful? Yes 1
South Dakota
Top Contributor
105 reviews 105 reviews
32 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed August 26, 2012

Let's start with the negative: The breakfast bar contained no cinnamon rolls both mornings of our stay. The warmer was cold and unlit. The attendant said they might have them the next week. What?! As one of the signatures of the HIX brand, not to have them available, and not to have a posted explanation, was just disappointing. Also, upon... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Vernon Hills, responded to this review

Dear goseedo, Thank you for being one of our valuable Prioity Club members and for staying with us. It's nice to hear that you liked our convenient location with the free shuttle and found your room quiet. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. Please accept my apologies... More 

CHICAGO, ILLINOIS
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 19, 2012

For a variety of reasons, I felt like I was such a high maintenance customer. However, every time I interacted with the staff, they treated me with courtesy, respect, and care. I have never seen a staff bend over backwards to make my trip a success. Hotel is in a good area in very close proximity to a shopping mall.... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 5, 2012 via mobile

I was visiting on business and needed help navigating my way through the town. The girl at the front desk, I believe her name was Danielle, was a life saver. She got me directions to all my appointments and led me to great local restraunts (not your usual boring chains). The rooms were very comfortable, but would have been better... More 

Was this review helpful? Yes 1
West Dundee, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2012

I conduct training programs several times a month. This hotel's staff's ability to adjust and perform was amazing. With the many things that can wrong doing seminars, this hotel gives safe haven and confidence that things will go right. Due to an error on my part, my function had the wrong date in the hotel's calendar. When I arrived, Kalleena,... More 

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Indiana
Top Contributor
54 reviews 54 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 10, 2012

The hotel was fine. My husband and I were on business and it's a business oriented place to stay. But the staff was over the top. All the girls at the front desk were VERY accommodating. My husband asked if they sold gum and this one sweetheart offered him gum from her own purse!! We needed to cancel a night... More 

Was this review helpful? Yes 1
Columbus, Ohio
Top Contributor
218 reviews 218 reviews
48 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed April 24, 2012

This hotel was nice, and the rooms clean and comfy for the most part. The 3rd shift desk help was sleeping not long before I got there in the early morning hours late at night, as she had the lines still on her face. During the second night of my stay I asked for an ice bucket that was clean... More 

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Kristen K, General Manager at Holiday Inn Express Vernon Hills, responded to this review

Dear Lukay, I would like to thank you for writing a review regarding your recent stay with us at the Holiday Inn Express of Vernon Hills. Your comments are very important and help us to continue to improve. I appreciate your honesty about the experience you had with our Front Desk Associate working the third shift. I am so sorry... More 

Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 27, 2011

We have stayed here several times while visiting our son. We have always been satisfied. The rooms are clean, nice and good-sized, the breakfast buffet is great, and the employees are friendly and helpful.

Was this review helpful? Yes
Kristen K, General Manager at Holiday Inn Express Vernon Hills, responded to this review

Dear Hsvet, Thank you for your great review! Come back and visit us soon! Warm regards, Kristen Karl General Manager Holiday Inn Express - Vernon Hills, IL. More 

Michigan
Top Contributor
62 reviews 62 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 5, 2011

I used hotwire to get a hotel in the Vernon Hills/Lincolnshire area and ended up getting this hotel for a very good price. The hotel is a bit old/worn, but our room was clean, quiet and the bed was comfortable. I had a good nights sleep Breakfast was included and it was good. The staff, at check-in and check-out were... More 

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Peoria, IL
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 29, 2011

The hotel is great--super location, delicious and hot breakfast with lots of items, clean indoor pool, each guest room has a living room area attached. This hotel would be great during the week for business travelers and couples. On the weekends and summer, there are probably a great number of children just like this past Thanksgiving weekend. They ran down... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Vernon Hills

Address: 975 North Lakeview Parkway, Vernon Hills, IL 60061
Phone Number:
Location: United States > Illinois > Lake County > Vernon Hills
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Vernon Hills 2.5*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Vernon Hills Hotel Vernon Hills
Hawthorn Suites Vernon Hills
Vernon Hills Holiday Inn

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