I went to this hotel for a business trip to Vernon Hills. It's a great place to stay... they have a pool, they serve breakfast in the morning, the rooms are nice, great pillows, comfortable beds, etc. The service was Ok but could have been a little faster. I was on the first floor close to the dinning room and... More

I've stayed here a few times. Most recently in March for 6 nights. Accommodation is basic; breakfast was always crowded and short of choice. Desk staff are very friendly and efficient, but there were always men hanging around the desk distracting the staff . There are better choices locally

I travel every week and would recommend this hotel. The staff is good, the front desk people were real pros which is rare. The blonde woman who checked me in remembered my name the next day when I checked out..she is a pro. The room was clean, bedding was fine, towels were fluffy and new enough to be nice. Breakfast... More

This is different to others Holiday inn express because people at the front desk are really good and very professional, we show up early in the morning and they get a room right a way, on the check out I need to stay late and they said, no problem and arrange a taxi ride to the airport for me. also... More

I stayed at this hotel for 3 nights on business and overall it was very impressive. Here is my usual summary of the good bits and areas for improvement. The good bits I received a very warm welcome on arrival. This appears to be typical in the US, but after an 8-hour flight from Europe I will never tire of... More

I presented a workshop here and also stayed the night. When things go well, all is well. However, the true test of professionals is when things don't go according to plan. I had seriously underestimated my attendance and the staff could not have been more responsive in making the required adjustments to handle the situation. What could have been a... More

I was very happy with professionalism of the hotel staff. They made me feel welcomed. The room was comfortable. Breakfast was the standard but good. The managers special in the evening was very rewarding. I will definitely stay here again. Thank you.

This hotel is very close to the Westfield Hawthorn mall which means it is close to dozens of restaurants. Rooms are equipped with most things a business traveler seeks: safe, fridge, microwave, iron & ironing board, sitting area, etc. The TV was a surprise, coming with hundreds of DirecTV channels. Internet speeds tested out at about 2.5 Mbps up and... More

We had kind of a night and day experience at the Holiday Inn Express Vernon Hills. We actually did a 10 night stay here and spent some time in the Vernon Hills area and 3-4 days downtown Chicago. We'll start with the bad. The pool is very small. It was not cleaned very often and that was a big problem... More