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All 4 Vernon Hills hotels

Extended Stay America - Chicago - Vernon Hills - Lake Forest

2.5 of 5 Hotel   |   215 North Milwaukee Avenue, Vernon Hills, IL 60061
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Extended Stay America - Chicago - Vernon Hills - Lake Forest

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Ranked #4 of 4 hotels in Vernon Hills
A recent review
5 of 5 stars reviewed 1 week ago
Rajashekar R Bangalore, India
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27 people have reviewed this hotel

Traveler rating
    11
    5
    3
    4
    4
See reviews for
4
Couples
0
7
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Bangalore, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel to stay away from home and feel at home. its got good cooking facility and nicely maintained rooms with high speed internet through wifi. Close to Vernon hills. Humble and polite staff, always there to help and not to forget the morning take away breakfast which is given as complimentary.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Vernon Hills - Lake Forest, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed our friendly staff, free Wi-Fi and spacious suites with fully equipped kitchens at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

O'Fallon, Missouri
1 review
3 of 5 stars Reviewed February 9, 2014

The room was nice enough for the price--a clean and up-to-date bathroom and an okay kitchen (with limited counter and cabinet space), but I was very unhappy with the internet services. They provide a free connection with limited bandwidth and offer to sell you a higher-speed connection, but BEWARE. The higher speed connection must be purchased separately for each device.... More

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Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 17, 2013

It is a very nice hotel and the staff is great. However, I gave this rating because the raise in rate changes is unacceptable. I was here for a very long time. The rates went up over the summer and I was told that they would go back down. After paying the higher rates for those 3 months, I was... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake Forest, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our guest service; however, we apologize that our hotel rate changes were not communicated to you properly. In response to your feedback, I am working with our staff to ensure that they understand our rate plans, how they... More

Travelers are raving about these Vernon Hills hotels

cinci
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 8, 2013

Location - Excellent location. It is at the end of a huge shopping complex. There are many shopping complexes and a Mall within walking distance. Since it is at the end of it, there is no noise. It is in a very safe area. Conveniences - If you don't have a conveyance then they have a shuttle every Sunday morning... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake Forest, responded to this review

Thank you for taking the time to write a review of your stay. We are glad to hear that the convenience of amenities such as washer/dryer and Sunday shuttle added to your stay. We appreciate you letting us know about the smell in the hallway, we will work with the housekeeping staff in controlling the smell of food. We are... More

Mexico City, Distrito Federal, Mexico
1 review
5 of 5 stars Reviewed August 28, 2013

You have all near by, except for downtown, but you almost have a little bit of everything. The guest service is very nice and the rooms are very comfortable. All the staff is very friendly, beginning with Gisela and at the end with MIRIAN. Yvi, the new trainee, took the job very professionally and my personal experience was great. I... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake Forest, responded to this review

The staff and I read your review, and would like to thank you for writing such positive things about us. I am proud of our team for making this your home away from home. The entire team and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More

Vernon Hills, Illinois
1 review
5 of 5 stars Reviewed June 23, 2013

Thank you for my stay for pleasure! The staff are so sweet here, they are always kind and sweet to me !especially like Diana. She is great. Give her a raise. love the morning breakfast bar. thanks so much

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake Forest, responded to this review

Shirley - I received a copy of your review, and wanted to take a moment to personally respond. We love hearing from our guests especially with such positive feedback. We are so happy to read that you loved our grab-and-go breakfast as well as how friendly the entire team was to you during your stay. Thank you for choosing Extended... More

Seattle, Washington
1 review
5 of 5 stars Reviewed June 23, 2013 via mobile

It's a little far from many things but it is quiet and clean. The staff is personable and very helpful. The new breakfast bar is great. There is no crime in VH and the people are courteous and friendly. I will be back often.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake Forest, responded to this review

Josh - Thank you for taking the time to share your positive feedback, we truly appreciate hearing from our guests. The staff and I love that our hotel is 'tucked away' while at the same time being within walking distance to so many local businesses, restaurants and stores. We are so glad that you enjoyed this feature as well. Again... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2013

As a hospitality executive, I am very happy to have this facility as my temporary residence and can comment with a modicum of industry expertise on why they are terrific. It begins with the manager, Jillian, who from day one greeted me with cheer and has obviously instilled that vibe within her team who are excellent with guests (not just... More

Was this review helpful? Yes
Manager_11525, Owner at Extended Stay America - Chicago - Vernon Hills - Lake Forest, responded to this review

Thank you so much for your glowing review of our hotel. My staff and I take a lot of pride in our hotel and always strive to provide a clean room and excellent service to all of our guests. I will be sure to share your remarks with the entire staff, including Jillian. Thank you for taking the time to... More

Akron, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2013

5 stars to the stafff at Extended Stay @ Vernon Hills - I've stayed here multiple times since the beginning of 2013 and it is "home away from home". I've never had a problem here or a concern. The staff is helpful and so friendly.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake Forest, responded to this review

I want to thank you for taking the time to post a review of your recent stay. It is great to hear that you had such a pleasant experience at our hotel. Thank you again for your review. It was our pleasure to serve you and it would be our pleasure for you to repeat your experience with us in... More

Michigan
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 12, 2013

The first thing I noticed about this hotel when I arrived is that there is no typical entryway. I circled the whole building before I figured out where the main door was. There is no typical overhang to park under, just an entrance, and you have to find a parking spot somewhere in the parking lot just to check in.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake Forest, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments; however, we apologize for the issues you experienced. In response to your feedback, I am happy to report the rooms and hallways all do have new carpet. We have also replaced all the televisions with 32" flat screen lcd... More

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Additional Information about Extended Stay America - Chicago - Vernon Hills - Lake Forest

Also Known As:
Extended Stay Vernon Hills
Vernon Hills Extended Stay
Address: 215 North Milwaukee Avenue, Vernon Hills, IL 60061
Phone Number:
Location: United States > Illinois > Lake County > Vernon Hills
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Vernon Hills
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Chicago - Vernon Hills - Lake Forest 2.5*
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