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Holiday Inn Express Hotel & Suites Vandalia

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21 Mattes Avenue, Vandalia, IL 62471
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Vandalia
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112 Reviews from our TripAdvisor Community

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Traveler rating
    79
    22
    6
    1
    4
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37
30
5
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (21)
  • Jun-Aug only
    (43)
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    (32)
  • Dec-Feb only
    (16)
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Chandler
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

This is our second stay at this hotel in a 4 month period. They are very consistent and accommodating to guests. I would highly recommend this hotel. It is very clean and all of the staff have been extremely accommodating and friendly. The beds are comfortable. The air conditioner works wonderfully. The convenience of a local retailer is nice also.

Was this review helpful? Yes
HIE_Vandalia_IL, Manager at Holiday Inn Express Hotel & Suites Vandalia, responded to this review

Thank you Annette! I'm so excited to share these comments with the team! We love to hear what our guests say about their hard work! We aim to be the best & this is definitely the boost of confidence they will love!! Thank you!! More 

Columbus, Ohio
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for one night while traveling west. The hotel was nice, clean, and comfortable. We had plenty of room for a pack and play in our room. Breakfast was good. Good location with easy access to I-70. Would definitely stay there again when passing though.

Was this review helpful? Yes
HIE_Vandalia_IL, Manager at Holiday Inn Express Hotel & Suites Vandalia, responded to this review

Thank you for a great review! I have to travel with those Pack & Plays as well! It sure is important to have the space for our little ones! Glad we were able to he your hotel of choice! More 

Philo
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago

We stopped at this hotel on our vacation on Aug 3, 2015 to get a room. We had vacationed for 22 days on motorcycle from Ohio to California, covering several states. When I went in to check on a room for the night the lady looked like she was disgusted that I had even come into your hotel. I had... More 

Was this review helpful? Yes
HIE_Vandalia_IL, Manager at Holiday Inn Express Hotel & Suites Vandalia, responded to this review

I certainly apologize for your experience at our hotel. Regardless if we are sold out, rudeness is not what I expect from any of my team members. There are quite a few of us who have our own motorcycles, so I am sure it was just a misunderstanding. Again, my apologies. More 

Dover, Pennsylvania
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Another new or newly renovated property. Loved the conveniences. I think they were going through some growing pains because breakfast staff said they were on their first day and trying to get oriented. Everything was nearly out and there was 30 minutes left for breakfast. Enjoyed the fact we could walk around the property. Walmart was nearby. The Embers is... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Vandalia, responded to this review

Dear Snyfam1, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding breakfast experience. We will look into this concern. We take all reviews positive and negative very seriously, and... More 

Temperance, Michigan
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stopped here overnight in the midst of a long trip. Very clean, friendly staff. Pool and hot tub very clean. You couldn't ask for more from an overnight stop. Very close to highway and next door to a Walmart. Restaurants within a couple miles.

Was this review helpful? Yes
HIE_Vandalia_IL, Manager at Holiday Inn Express Hotel & Suites Vandalia, responded to this review

Thank you CSliwka! We love to hear from our guests & appreciate your review! I like to see what real guests have to say before I make a reservation as well! More 

SLIPPERY ROCK
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 24, 2015

This hotel is lovely with a beautiful lobby and well appointed room. The room was clean and the bedding comfortable. The breakfast was area was well maintained and the food was very good. I would definitely stay in this hotel again.

Was this review helpful? Yes
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 12, 2015

My husband and I stopped here on our way through to Kansas City. The entry way was inviting and had delicious ice water waiting in the lobby. The room was super clean, the bed was comfy ( and had wonderful full sized pillows!). Breakfast was piping hot and delicious, and had many choices. Will definitely come back!

Was this review helpful? Yes
HIE_Vandalia_IL, Manager at Holiday Inn Express Hotel & Suites Vandalia, responded to this review

Thank you Adalynsnana!! I am so thrilled you loved your stay!! Holiday Inn Express hotels like to have a great variety for all our guests at breakfast! We appreciate your kind comments & excited to share them with the team! Hope to see you again soon! More 

Union Bridge, Maryland
Level Contributor
145 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 20, 2015

Our room was spacious and exceptionally clean. The bed was very comfortable and the breakfast very good. The staff was efficient and friendly. Access off I-70 was easy but far enough away that noise was not an issue. All in all this Express was much better than what I've come to expect for interstate motels.

Was this review helpful? Yes 2
HIE_Vandalia_IL, Manager at Holiday Inn Express Hotel & Suites Vandalia, responded to this review

Thank you Gary for your awesome comments on our hotel!!! We love to hear from our guests & do do our future guests! We look forward to having you again! More 

Lone Jack, Missouri
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 13, 2015

Great hotel location along 70 for a road trip stop with a variety of restaurants in the area. My family and I checked in late, staff was nice and rooms were clean. There were lots of options at breakfast. I would diffidently stop here again on a road trip.

Was this review helpful? Yes
HIE_Vandalia_IL, Manager at Holiday Inn Express Hotel & Suites Vandalia, responded to this review

We would love to have you again! Next time you're here, make sure to see some of towns attractions--Including the Fire Breathing Dragon! Thank you for your review and letting us be your choice of stay! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015

Booked here for very late arrival after flight into St Louis. Arrived about 1:30am and they were expecting us, room was ready. Slept in past breakfast offering but went to Huddle House which was next to hotel. Staff was very friendly and helpful, room was very nice, clean and comfortable. My wife had mistakenly left a couple of items in... More 

Was this review helpful? Yes
HIE_Vandalia_IL, Manager at Holiday Inn Express Hotel & Suites Vandalia, responded to this review

Thank you Duane for your great review!!! I truly appreciate all your kind comments and will be excited to share them with the team! More 

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