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All 2 Utica hotels

Grizzly Jack's Grand Bear Resort

2643 IL 178, Utica, IL 61373
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Grizzly Jack's Grand Bear Resort
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Ranked #2 of 2 Hotels in Utica
A recent review
3 of 5 stars reviewed 1 week ago
drmike1025 Cincinnati, Ohio
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1,299 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nashville
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Things were not the way the website said they would be. No Wifi, no rides at the amusement park except for 1. The attractions were not unlimited. The TVs in the rooms could replaced with better ones from goodwill. Room was not clean, there were bugs, we had dirty dishes in the dishwasher, we had to fold our own towels... More

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Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a 50 person family reunion,,,it worked pretty well for a group,,multiple options on housing, which were fairly nice,,dining options were short,,plenty to do both at the resort and a couple area hiking attractions were fine,,lots of open space,,overall ,this works for a family reunion or outing,,not 4 or 5 star,,but plenty adequate,,the indoor pool recreation area was fun... More

Was this review helpful? Yes
Grizzly_Jacks_Resort, Social Media and Marketing Coordinator at Grizzly Jack's Grand Bear Resort, responded to this review

Drmike1025- Thank you so much for sharing your thoughts with us! We are so pleased that you and your family made us a part of your reunion, time with family is so important! It is good to hear that you and your family enjoyed the nearby hiking trails and all of the open space. Your comment concerning the chlorine high... More

Rock Island, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

Amusement park area was okay. Waterpark area not worth the $$. Do not think it's worth it unless they do some general upkeep and updating of pool area. Need to add heat to the pool area otherwise what's the point in even staying there?

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Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We made plans to stay the 9th of October. We were taking our grandchildren and 4 friends for their birthdays. I was called one week before our stay and was told the water park would be closed that evening and I could reschedule or cancel. I asked a manager to call me to see if we could get a discount... More

Was this review helpful? Yes 1
Grizzly_Jacks_Resort, Social Media and Marketing Coordinator at Grizzly Jack's Grand Bear Resort, responded to this review

Denise 2319- Thank you for sharing your experience with us. Unfortunately, there was maintenance on our water park on Thursday, October 9th, that we could not prevent. We regret any inconvenience this may have caused you and your group, especially over their birthdays! If you would be willing to share with me more information on your reservation, it would help... More

Leland, Illinois, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Water park was a huge let down! As soon as we opened the door we were hit with a wall of chlorine that burned our eyes and throat. The water was cold! The employee's at the amusement park were miserable. We ordered food at the restaurant in the amusement park and they forgot to put in the order so it... More

Was this review helpful? Yes 1
Grizzly_Jacks_Resort, Social Media and Marketin Coordinator at Grizzly Jack's Grand Bear Resort, responded to this review

Julie O- Thank you for bringing your experience to our attention. We strive to assure guest satisfaction with each stay and your honest comments help us exceed that goal. We would appreciate the opportunity to have you and your family join us once again and to provide you all with a grand experience. If you have any further questions/comments/suggestions please... More

Lakewood, IL
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Perfect for our 5 & 3 year olds. Hiking during the day and water/amusement park in the evening. We had so much fun at the arcade and the amusement park. The mixed drinks by the pool were good, too. One of the water slides was shut down which was a bummer.

Was this review helpful? Yes 1
Grizzly_Jacks_Resort, Social Media and marketing Coordinator at Grizzly Jack's Grand Bear Resort, responded to this review

Hchip00- Thank you so much for choosing to stay with us here at Grizzly Jack's Grand Bear Resort! We are so pleased to hear that your children enjoyed the hiking trails and waterpark! Starved Rock and Matthiessen State Park are both extremely gorgeous this time of year! Unfortunately, one of our slides did require maintenance, but now it is completely... More

Urbana, Illinois
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We went here back in May and things were ok then. We thought it was a decent place to take the kids when we wanted to get away on a short and quick trip. The water park is quite small and the lifeguards hardly deserve to be called that to be honest. But still its somewhere for us to go... More

Was this review helpful? Yes 4
Grizzly_Jacks_Resort, Social Media and Marketing Coordinator at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you for taking the time to speak with us. Your experience has been forwarded over to management and will be resolved accordingly. We have offered options to you and your family and do hope that we can come to a resolution More

Usa, Japan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had reservation booked weeks ago and was scheduled to arrive this Thursday. I just got a call that they are doing maintenance on the waterpark, but they would be happy to cancel my reservations at no cost to me because it's short notice!! REALLY no cost to ME!!! ZERO compensation was offered. The receptionist was in a huff when... More

Was this review helpful? Yes 2
Grizzly_Jacks_Resort, Social Media and Marketing Coordinator at Grizzly Jack's Grand Bear Resort, responded to this review

JO111- Thank you for bringing this experience to our attention. Unfortunately, we did have to make a necessary repair on our water park that required a temporary closure to assure the best possible experience for our guests. We do apologize for any inconvenience that it had caused you, but it was an event that we could not control. If you... More

Peoria, Illinois
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The villa we stayed in, A4, was nice, but had a few issues. Very dimly lit, some lights bulbs burned out, no curtains in the dining and kitchen area on the lower level, blind on front door broken and all sliding door curtains did not seem to fit correctly. Parking area of villa was very overgrown and was in dire... More

Was this review helpful? Yes 1
Grizzly_Jacks_Resort, Social Media and Marketing Coordinator at Grizzly Jack's Grand Bear Resort, responded to this review

GrizzlyJackStay- Thank you for sharing your experience at Grizzly Jack's Grand Bear Resort. We are so pleased to hear that you and your guests enjoyed your shuttle experience and that you all felt right at home! Our staff puts much care into assuring a grand experience for our guests. We appreciate and value any feedback we receive and are always... More

Grand Rapids, Michigan, USA
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went to Grizzly Jack's September 27th & 28th 2014. We took our two sons and two daughter-in-laws as well as our 4 grandkids ages 20 months twins, 3 & 5 year olds. Ten of us all together we booked a Luxury Cabin # 13-2. The cabin was fabulous 2800 square feet, 3 floors, full kitchen and great furnishings throughout.... More

Was this review helpful? Yes 2
Grizzly_Jacks_Resort, Social Media and Marketing Coordiantor at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you so much for choosing to stay here with us at Grizzly Jack's Grand Bear Resort! We are so pleased that you had such a grand stay here with your Grandkids! It is great to hear that you and your family enjoyed our cabin and our furnishings! We are so pleased that your grandkids enjoyed the adventure and water... More

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Additional Information about Grizzly Jack's Grand Bear Resort

Address: 2643 IL 178, Utica, IL 61373
Location: United States > Illinois > Utica
Price Range (Based on Average Rates): $
Number of rooms: 272
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Also Known As:
Grizzly Jack`s Grand Bear Hotel Utica
Grizzly Jacks Grand Bear Resort
Grizzly Jacks Grand Bear Hotel

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