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Grizzly Jack's Grand Bear Resort

2643 IL 178, Utica, IL 61373
Grizzly Jack's Grand Bear Resort
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1,459 reviews from our community

Traveler rating
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1,089
35
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Henry, Illinois
1 review
3 of 5 stars Reviewed yesterday NEW

our over all experience was great but there are some things that could be improved. Our children were young and when we got back to the room we discovered there were no children shows on the tv only local channels most hotels have cable but they didn't the kids did not like that we had a hard time keeping them... More 

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Evergreen Park, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

We had a great time!! The rooms were great and loved the water park! I would recommend it to all my friends and family. My kids will remember our stay for a long time. We had a great meal at Grizzly Jacks. Love this place! Thank you!!

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1 review
5 of 5 stars Reviewed 1 week ago NEW

Great staff, excellent customer service, and wonderful amenities! Stayed here with a group of friends in the Luxury Cabin and the accommodations were everything we wanted in terms of plenty of towels, clean rooms, good number of bedrooms and bathrooms, kitchen stocked with dishes and a great view of the surrounding nature. We were across the street from the St.... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Looks identical to what you see on website. Water is on the cold side. Not the Dell's if thats what your looking for. Bring your own pool towels because the ones they provide are as big as a dish towel!

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

While the resort and amenities were nice we were located by a college sorority party and all of the things that go with it. Our children were subjected to lude behavior and language and our family kept awake most of the night. Needless to say our Mother's Day experience was greatly diminished by this. Additionally be aware in the pool... More 

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Naperville, Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed with our Girl Scout troop in one of the vacation villas, which was awesome. Perfect set up for a group. The only real complaint I have is that the other adult and I sat in the waterpark area, and just chatted while the girls were in the water. After a while, my eyes were burning, and my lungs... More 

Was this review helpful? Yes 1
Grizzly_Jacks_Resort, Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you for taking the time to write this review. Our goal is to excel in customer service. We are so pleased that you enjoy staying in the vacation villa. We enjoy having groups like yours join us for a stay. We hope to see you all again in the seasons to come. Warmest wishes, Grizzly Jacks Grand Bear Resort More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Our family stayed this past weekend at grizzly jacks and had a great time. My husband our two kids and brought to two friends kids so the ages were 2,6,7, and 12. We stayed in a regular room which slept 6 and was 220 for the Saturday night stay. I was nervous reading other reviews because they were so mixed... More 

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Grizzly_Jacks_Resort, Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you for taking the time to write this GRAND review. Our goal is to excel in customer service. We do strive to improve with each and every stay. We apologize for any inconveniences that you and your family may have encountered. We hope to see you and your loved ones again in the seasons to come. With Warmest Regards,... More 

Melrose Park, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

Grizzly Bear Jacks we had a two night stay this weekend. The pool Is not clean and, by that I mean bandaids on the side of the pool, and for an in door pool why are thre so many dead bugs in the pool? But what else is bad, they do have a shuttle bus to take u across to... More 

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Grizzly_Jacks_Resort, Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you for contacting us here at Grizzly Jacks Grand Bear Resort. Your input is very important to us. In regards to your review we do take your concerns very seriously. If there is anything you would like to further discuss in regards to your stay please contact us at guestservices@grizzlyjacksresort.com and title Trip Advisor at the subject line. We... More 

McHenry, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

The entire staff is friendly and helpful. Definitely family friendly. We have stayed several times in 2014 & 2015. The waterpark is fun and keeps the kids entertained for hours. The Enchanted Forest Arcade is a blast. Definitely try the laser tag.

Was this review helpful? Yes
Grizzly_Jacks_Resort, Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you for writing such a GRAND review! We appreciate hearing from our return guest and so pleased that you enjoyed your stay with us. We look forward to seeing you and your loved ones in the future so you can enjoy all the fun we have in store for the seasons to come! Warmest Wishes, Grizzly Jacks Grand Bear... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Their staff are beyond excellent in customer service. The lodge room was gorgeous with the wood themed furniture (the TV needs to be updated with more channels). The water park was fun for my two year old daughter, as well as the arcade "Jack's Place."

Was this review helpful? Yes 1
Grizzly_Jacks_Resort, Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you for such a GRAND review and for taking time out of your busy day to write this. Our goal is to excel in customer service. We are pleased that you enjoyed our lodge rooms. Looking forward to seeing you and your loved ones in the seasons to come. Warmest Wishes, Grizzly Jacks Grand Bear Resort More 

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