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Sleep Inn

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1908 N. Lincoln Ave., Urbana, Champaign-Urbana, IL 61801
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Sleep Inn
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Ranked #8 of 15 Hotels in Urbana
A recent review
3 of 5 stars reviewed 3 weeks ago
Spartan59 Lansing MI
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71 reviews from our community

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    11
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11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lansing MI
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The desk staff was very friendly and helpful but it took three tries before we got a room. We had requested non-smoking and were given one that reeked of smoke. The next room we were assigned either belonged to another guest or was never cleaned because the bed was unmade and there were dirty cups and towels in the bathroom... More 

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Steve1918, General Manager at Sleep Inn, responded to this review

We would like to thank you for taking the time to complete a review of our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and great stays. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards,... More 

Chicago, IL
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

PROS: *Rooms were clean and relatively comfortable *Included breakfast was good CONS: *Noise: I stayed during winter and the window heating unit was pretty loud as it cycled on and off; also there was some generator noise outside my room that whirred all night *Location: pretty far from UIUC or downtown

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Steve1918, General Manager at Sleep Inn, responded to this review

Thank you for taking time to share your comments, it's is very important to us and your input helps with our continuing efforts to provide excellent service and great stays. Kind Regards, Stephen Flynn General Manager Sleep Inn 217-367-6000 More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 9, 2015

I personally work in customer service and I know it's everyone in a hotels job to get the most money they can per room but the staff here aren't all that smart first and foremost second the customer is always right. For example 2nd shift Amanda may be her name she told me she personally doesn't care if I rent... More 

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Steve1918, General Manager at Sleep Inn, responded to this review

Dear Jennifer, I am discouraged to hear of your negative experience at our hotel. Above all else, providing excellent customer service is our main goal and its unfortunate you were not treated with the respect you deserve. Given the opportunity I would like to learn more of the details about your case and be able to make things right. Sincerely,... More 

Saint Paul, Minnesota
Top Contributor
332 reviews 332 reviews
179 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed February 1, 2015

IMO - this location meets the 'Sleep Inn' standards. And I place them in the class with the Best Western, etc. No issues with check in and out. Parking is very limited and there is no way anyone should try to get a big rig in their lot anywhere. (Unless they offer off-site parking somewhere.) See my pics, everything was... More 

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Steve1918, General Manager at Sleep Inn, responded to this review

Thank you for the kind words and we hope that we may continue to serve your lodging needs when business or pleasure brings you to the Champaign Urbana area. Stephen Flynn General Manager Sleep Inn Urbana More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 12, 2015

I stayed here in February for the state wrestling championships. There wasn't much to chose from. I was afraid it would be a dump. I was wrong. Very clean room. Very comfortable. Free wifi. Free breakfast. This hotel is a very good value.

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Steve1918, Manager at Sleep Inn, responded to this review

Steve, Thank you for taking time to review our hotel. Your comments are very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Stephen Flynn General Manager Sleep Inn More 

Lansing, Illinois
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed January 12, 2015

The Sleep Inn gets a firm pretty good for me and my family of 4. We got a 2 double bed room in Jan. 2015 for a high school conference. It was a standard sized room with an interesting shape to the walls, for instance the shower had a rounded shape that stuck out into the room, and the bathroom... More 

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Steve1918, Manager at Sleep Inn, responded to this review

Thank you for taking the time to share your thoughts about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Springfield, Virginia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 6, 2015

We stay at this hotel often because if it very convenient to where my mother lives. It is quite close to campus too. It is quiet, clean, and the staff are all very friendly. Nothing deluxe, but an excellent value!!

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Steve1918, Manager at Sleep Inn, responded to this review

Sue, Thank you for taking time to review our hotel. Your comments are very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Stephen Flynn General Manager Sleep Inn More 

Crystal Lake, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 15, 2014

We were here for only 1 day for a gymnastics meet. My kids were very excited because they think the best part of staying at the hotel is the pool. Unfortunately, the heater must not have been working and it was even too cold for a 13 year old boy to swim. The room was a bit outdated, but clean.... More 

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Steve1918, Manager at Sleep Inn, responded to this review

Kim, Thank you for taking time to review our hotel. Your comments are very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Stephen Flynn General Manager Sleep Inn More 

Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 29, 2014

I recently stayed for one evening and did not have a bad experience, the staff seemed very accommodating, the room may be a little outdated but was clean, the only issue I had was I could hear banging from the room next door, the walls seemed a little thin. I can't comment on the breakfast because I had to leave... More 

Was this review helpful? Yes
Steve1918, Manager at Sleep Inn, responded to this review

Mark, Thank you for taking time to review our hotel. Your comments are very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Stephen Flynn General Manager Sleep Inn More 

Sacramento, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 30, 2014

Checked in and have extended my stay several times due to changes in my plans. The motel has been extremely accommodating with my many changes. It is so very comforting to know your requests will be met with professional and friendly responses. The property is fresh and well-kept. Breakfast is pleasant and well attended by Staff. Feel safe and sleep... More 

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