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Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area)

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1003 Killarney Street, Urbana, Champaign-Urbana, IL 61801
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Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area)
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Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area)
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63 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (17)
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There are newer reviews for Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area)
See the most recent reviews
Chicago, Illinois
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 2, 2014

I've stayed in numerous Holiday Inn's. This location is pricier than average. The staff was excellent. Room contained nice large desk and large t.v. Room in desperate need of deep cleaning, nasty stains on furniture.

Was this review helpful? Yes 2
Kala C, Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear JACEK L, Thank you for taking the time to share your thoughts regarding your experience at our property. We truly appreciate your loyalty to the IHG and Holiday Inn Express brand and are so sorry to hear that you experienced cleanliness issues. We appreciate you bringing this to our attention and as always, for being our guest! Warm Regards,... More 

Barrington, Illinois
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 13, 2014

Stayed in a king room with the family - - 2 adults + 3 kids during trip to visit U of I. King bed was comfy and teens had no complaints on the sleeper sofa. Room was clean and large enough for us to get around. Plenty of breakfast options. Would stay again.

Was this review helpful? Yes
NorthWest Illinois
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 11, 2014

My wife and I stayed here on our way to Indy for a weekend away. Found the room clean and comfortable, what you expect to see in a Holiday Inn Express. The air conditioner was a bit noisy, not enough to interrupt our sleep. The breakfast was standard, food was hot and fresh. Could have been stocked better, but we... More 

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East TN
Level Contributor
138 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed August 2, 2014

A stop on the interstate. Did my "room inspection" which included a look at the HVAC filters. Think respiratory issues. The filters had not been changed for weeks or months. I hate to breathe the same air as the previous customers! The front desk gave me clean filters, however, I wonder if all the rooms were like mine? Management should... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear alvis-f, Thank you for taking the time to review your recent stay with us. I appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. I apologize for the areas that we may have fallen short particularly with the cleanliness of the HVAC filters and housekeeping service received. Your feedback is important as this... More 

Iowa City, Iowa
Level Contributor
302 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 stars Reviewed May 26, 2014

The next morning, the housekeeper said there were only three room empty and lots of kids the night before. The empty rooms must have been on either side of our room and across the hall because we heard NOTHING during the night. Our king suite was on the top floor and on the back side of the hotel and it... More 

Was this review helpful? Yes
Kayla W, General Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Bountiful-IA, I'm delighted to hear you enjoyed your stay at our property. I will be sure to share your kind words with all off the staff. We look forward to you visting us again soon! Sincerely, Kayla Wieman More 

Chicago, Illinois
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 24, 2014

We were down for graduation and the staff could not have been more friendly and helpful. We had a couple of issues with our reservations that handled to our complete satisfaction. The rooms were clean and well maintained. The bathroom has plenty of counter space. They gave us a couple of blankets to take to the outdoor graduation. Don't expect... More 

Was this review helpful? Yes
Kayla W, General Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear H S, Thank you for your kind words regarding your recent stay at the Holiday Inn Express, Urbana IL. I will be sure to share your comments with the staff. Although, your last child graduated we hope you will stay with us again when visiting the Champaign-Urbana area. Sincerely, Kayla Wireman More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 8, 2014

I am travelling a lot in the world and I am a Gold member in Priority Club. I got bad experience in this hotel. The room maintenace is not good, low pressure of water, high concetration of chlorine in jaquzee, poor breakfast, good internet connection, there is no shower in the pool and fitness rooms, no ptilet paper in the... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear ALECHKO_1963, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. We have sent you a private message addressing your concerns. I trust we can regain your confidence in our products and services. Sincerely, Dhan M Case Manager IHGCare More 

Waterford, Michigan, United States
Level Contributor
162 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed November 6, 2013

Very nice and clean property. The free internet was very strong and very stable. The staff was very friendly and the hotel was clean and modern looking when you first walked in as were the rooms. The free breakfast was nice as usual. There was a full Holiday Inn across the parking lot with a full bar etc. When you... More 

Was this review helpful? Yes
Kayla W, Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear Louis320, Thank you for your comments regarding your recent experience at our property. I am glad that you found your guestroom clean and enjoyed the friendly service. I appreciate your positive comments and am delighted to share them with our staff. . We strive to exceed every guest's expectations and I am pleased that you had an enjoyable time... More 

East Lansing, MI
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed November 4, 2013 via mobile

Easy on and off location off I-74 and close to University of Illinois campus. Hot breakfast included. Room felt a little dated, but it was clean and had all the usual amenities, including pool and hot tub. There are several other options at this interchange, but this property will serve you well.

Was this review helpful? Yes
Kayla W, Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear WordlyWoman, Thank you for your comments about your recent experience at our property. I'm delighted to hear that you had a enjoyable stay. We are always looking for ways to enhance our guest experience and will address the comment of our rooms being dated. We hope to see you again on your next trip to Urbana! Kayla W. Assistant... More 

dallas
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 31, 2013

I went back for U of I homecoming, I was there 2 nights. Room was clean, bed was decent, had wifi, free breakfast, plenty of parking. Not too far from campus. So I would recommend for anyone going to C-U for a day or two.

Was this review helpful? Yes
Kayla W, Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear sraney63, Thank you for your feedback and taking the time to write about your experience. We are delighted you were able to enjoy your time with us during the U of I Homecoming weekend. We constantly working to enhance each guest's experience and exceed every guest's expectations. We look forward to you visiting us again at the Holiday Inn... More 

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