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Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area)

2.5 of 5 1003 Killarney Street, Urbana, Champaign-Urbana, IL 61801
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Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area)
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Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area)
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53 reviews from our community

Traveler rating
    18
    13
    12
    7
    3
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18
10
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area)
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 26, 2013

Check in was great, took elevator to 3rd floor and when the door opened trash on the floor. Turn left down the hall another piece of trash in the hall. Entered my room, 3 minutes after the maid enters the room. 8:00pm I went downstairs to get bottled water, trash in the hall was still there. Surely the maid that... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear 13rick, Thank you for taking the time to provide feedback on your stay. It is unfortunate the cleanliness of the accommodations prevented you from fully enjoying your time at the hotel. We take all of the reviews we received very seriously. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in... More 

Fort Wayne, Indiana, United States
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 19, 2013

The is a very nice facility with well sized rooms and a wonderful and helpful staff. The facility is very clean and has ample parking with easy access to the hotel. The room has ample electrical outlets and a great work space for the business traveler. The refridgerator is one of the larger micro fridge versions with a freezer and... More 

Was this review helpful? Yes
Kayla W, Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear Dennis, Thank you for sharing your experience with travelers! Your kind comments are sincerely appreciated! I will be sure to share your comments with all of the staff. We are all so glad you enjoyed your stay! We look forward to serving you on furture visits to our area. Kayla W. AGM More 

Heart In Texas But Body In Central Wisconsin
Top Contributor
64 reviews 64 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 17, 2013

After riding 600 miles we were looking for a place to rest our weary bodies. Upon check in we discovered there was no discounts here for veterans on certain days. The reception did help in calling over to the Holiday Inn across the lot which was surprisingly cheaper. Did not appear to be to cheery of a place to stay.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear Tim K, Thank you so much for your candid review of our hotel. I am sorry we were not able to exceed or at least be at par with your expectation. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided... More 

Vandalia, Illinois
1 review
2 of 5 stars Reviewed August 4, 2013

The room was clean but everything else was bad! There were 2 men in a fist fight right out side our room about 3am. Women were screaming, our 10 year old was scared to death, the police cam and the hotel said they could stay. We were up tip about 5am or so. When you pay over $100 a night... More 

Was this review helpful? Yes
Kayla W, Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear Amy R, I am sorry your family was not able to enjoy your stay at our property. This is not the kind of service we want to provide. I would like to follow up with you regarding your comments. If you could please email me at kwireman@hiurbana.com I would appreciate it. I look forward to hearing from you. Kayla... More 

Chicago, Illinois, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 9, 2013

I stayed at the Holiday Inn Express on June 3rd with my son. I was quoted the rate of 49.99+ 4.89 tax, a total should be $54.88. When I checked my American Express credit card transactions after a few day, I was charged $144. I disputed the payment with AMEXP. Also, during the breakfast, I took 2% milk that was... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear Vasudev T, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring... More 

Lafayette, Louisiana
Top Contributor
170 reviews 170 reviews
36 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed May 28, 2013

This is a typical Holiday Inn Express, and location and value are the best reasons for staying here. The Inn is well off the Interstate, so there is no problem with road noise. Rooms are clean and well-maintained, and the breakfast is what we have come to expect in a Holiday Inn Express. Check-in was quick and efficient, with the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear shetlandskid, Thank you for choosing us and thank you for your comprehensive review. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service and quality of our amenities. Our goal is to ensure that all our clients leave satisfied and we... More 

Gurnee, Illinois
Top Contributor
79 reviews 79 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 10, 2013

Room was average and typical of this class of hotel. Clean and functional, relatively quiet when you consider that weekend crowd is mostly families with kids. Pool is indoors but relatively small with a low ceiling that seemed a bit claustrophobic. Breakfast was typical with egg patties, sausage, biscuits and gravy, etc. I'd have no hesitation staying again as a... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear Gurnee_Traveler, Thank you for your feedback regarding your recent visit at our hotel. I appreciate that you noticed the cleanliness of our hotel. On the other hand, please accept my apologies for falling short of your expectations on some aspects of your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas... More 

on the river in Illinois
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 7, 2013

We ended up renting this hotel because our favorite was sold out for a soccer event. The room was dirty. All 3 chairs in the room were stained that included the computer chair. The fridge top and handle had crumbs of food all over it. The bed sank in the middle and the pillows sucked. I tried hard to like... More 

Was this review helpful? Yes
Kayla W, Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review

Dear 4ms, Thank you for choosing our hotel and the feedback you provided. I apologize for the issues you encountered. I appreciate you letting us know about these concerns as your review will be used as an opportunity to improve in target areas. Again, thank you for your comments and we hope you will give us another chance when visiting... More 

Lake Villa, Illinois
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 30, 2013 via mobile

Hotel was very neat and clean, service was fantastic. They really went above and beyond to make sure we were comfortable and happy. The only negative thing I can say about the place (other than you have to be careful to go to the right HI since there is another one across the parking lot) was the lady working the... More 

Was this review helpful? Yes
Sudbury, Canada
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 24, 2013

I stayed here with my family twice on the way to and from Texas. Girl at front desk was polite and very friendly. Hotel was clean with lots of parking. Room was quiet and clean, beds were comfy. Got a great night's rest and a good breakfast the next morning. Only minor thing I could say anything about was that... More 

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area)

Address: 1003 Killarney Street, Urbana, Champaign-Urbana, IL 61801
Phone Number:
Location: United States > Illinois > Champaign-Urbana > Urbana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area) 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Urbana-Champaign (u Of i Area)
Holiday Inn Urbana
Urbana Holiday Inn
Holiday Inn Express Hotel & Suites Urbana-Champaign (U Of I Area) IL - Champaign-Urbana

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