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All 5 Troy hotels

Super 8 Troy

2.0 of 5 Hotel   |   910 Edwardsville Road, Hwy 162, Troy, IL 62294
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Super 8 Troy
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Ranked #2 of 5 Hotels in Troy
A recent review
3 of 5 stars reviewed 2 weeks ago
Robert C Wickliffe
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159 reviews from our community

Traveler rating
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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wickliffe
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Normally, we stay in the Collinsville Illinois area, but it is very pricey, so the location and reviews are why we chose this hotel down the road in Troy. Price-wise, it has an OK discounted price. Parking and location is great. (It is located west of the Interstate, my GPS said east). There is a Cracker Barrel next door, and... More

Review collected in partnership with Super 8

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More

Champaign, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for two consecutive nights. The first night was good, no problems. OTOH, housekeeping did not refill the coffee supplies in the room when they cleaned for our second night, and I could not connect to the internet on the second morning. Minor issues for a couple on vacation but could be moreso for someone there... More

Review collected in partnership with Super 8

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More

wisconsin
1 review
3 of 5 stars Reviewed 2 weeks ago

It worked for what I needed, however the bathroom needed some work. The plaster all around the shower was broken. The toilet handle was broken making flushing difficult.

Review collected in partnership with Super 8

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I was in Troy on business and ended up needing a place to stay. Tripadvisor have this hotel excellent reviews so even though I never stay at auper8 hotels I made the reservation. This is by far one of the nicest hotels I have stated in. The staff was caring even calling to see how my room was after u... More

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

Denver, Colorado
2 reviews
5 of 5 stars Reviewed 3 weeks ago

At the end of a 900-mile day, the Super 8 sign was a welcome sight at nearly 1AM local time. Lobby was clean and welcoming. Check-in was courteous, quick and efficient. Room easily accessible and clean. Continental breakfast was standard but good. Highly recommended. Only slight complaint is that the bath towels were of the usual small and stiff variety.

Review collected in partnership with Super 8

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

Wauseon
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel is right next to the interstate which made it easy to travel to and easy to get back on to travel on my way home. I was there due to a funeral in the family. My room was clean and had updated decor. The bathroom was clean, the only complaint I would have it that the towels were... More

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

Thank you for the postive review of our hotel. We hope to see you again soon. More

Geneseo, Il
1 review
4 of 5 stars Reviewed October 7, 2014

This motel considered the fact that we had 2 reservations and put us up in an adjoining room. This was very convenient for our travel. The room was very clean and quiet. Did not hear anything from the hallway during the night. Morning breakfast had enough to satisfy our morning meal. I would stay at this facility again.

Review collected in partnership with Super 8

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

Thank you for the positive review of our hotel. We hope to see you again soon. More

Ferrisburg, Vermont
1 review
1 of 5 stars Reviewed October 2, 2014

This hotel had the worst customer service I've ever experienced and I've stayed in hotels with blood stains on the towels and "ladies of the evening" cackling at me while getting into my room. The night manager was completely rude and disrespectful, the morning manager was yelling at me across the lobby because I wasn't using the waffle iron correctly...... More

Review collected in partnership with Super 8

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More

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Additional Information about Super 8 Troy

Address: 910 Edwardsville Road, Hwy 162, Troy, IL 62294
Location: United States > Illinois > Troy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Troy 2*
Number of rooms: 61
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Also Known As:
Super Eight Troy
Troy Super 8
Troy Super Eight

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