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All 5 Troy hotels

Super 8 Troy

2.0 of 5 Hotel   |   910 Edwardsville Road, Hwy 162, Troy, IL 62294
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Super 8 Troy
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Ranked #2 of 5 Hotels in Troy
A recent review
4 of 5 stars reviewed 3 weeks ago
776audreyw Chciago
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161 reviews from our community

Traveler rating
    59
    61
    26
    9
    6
See reviews for
70
36
24
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Wickliffe
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 13, 2014

Normally, we stay in the Collinsville Illinois area, but it is very pricey, so the location and reviews are why we chose this hotel down the road in Troy. Price-wise, it has an OK discounted price. Parking and location is great. (It is located west of the Interstate, my GPS said east). There is a Cracker Barrel next door, and... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Champaign, Illinois
1 review
4 of 5 stars Reviewed November 13, 2014

We stayed at this hotel for two consecutive nights. The first night was good, no problems. OTOH, housekeeping did not refill the coffee supplies in the room when they cleaned for our second night, and I could not connect to the internet on the second morning. Minor issues for a couple on vacation but could be moreso for someone there... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

wisconsin
1 review
3 of 5 stars Reviewed November 9, 2014

It worked for what I needed, however the bathroom needed some work. The plaster all around the shower was broken. The toilet handle was broken making flushing difficult.

Review collected in partnership with Super 8

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 7, 2014

I was in Troy on business and ended up needing a place to stay. Tripadvisor have this hotel excellent reviews so even though I never stay at auper8 hotels I made the reservation. This is by far one of the nicest hotels I have stated in. The staff was caring even calling to see how my room was after u... More 

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Denver, Colorado
2 reviews
5 of 5 stars Reviewed November 4, 2014

At the end of a 900-mile day, the Super 8 sign was a welcome sight at nearly 1AM local time. Lobby was clean and welcoming. Check-in was courteous, quick and efficient. Room easily accessible and clean. Continental breakfast was standard but good. Highly recommended. Only slight complaint is that the bath towels were of the usual small and stiff variety.

Review collected in partnership with Super 8

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Wauseon
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 3, 2014

The hotel is right next to the interstate which made it easy to travel to and easy to get back on to travel on my way home. I was there due to a funeral in the family. My room was clean and had updated decor. The bathroom was clean, the only complaint I would have it that the towels were... More 

Was this review helpful? Yes
HotelGM-STL, General Manager at Super 8 Troy, responded to this review

Thank you for the postive review of our hotel. We hope to see you again soon. More 

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Additional Information about Super 8 Troy

Address: 910 Edwardsville Road, Hwy 162, Troy, IL 62294
Location: United States > Illinois > Troy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Troy 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Super Eight Troy
Troy Super 8
Troy Super Eight

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