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All 5 Troy hotels

Holiday Inn Express Troy

2.5 of 5 Hotel   |   2020 Formosa Drive, Troy, IL 62294
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Ranked #3 of 5 hotels in Troy
A recent review
4 of 5 stars Reviewed June 17, 2014
Philip C North York Moors National Park, United Kingdom
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51 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
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English first
North York Moors National Park, United Kingdom
Top Contributor
52 reviews 52 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 17, 2014 via mobile

Recently stayed for a period of work. Decent location for restaurants and supermarket. Had a very good king room which was clean, spacious and airy. Great manageable a/c. Good internet and desk. Reasonable amount of film channels on the TV. Breakfast was typically holiday inn express which meant reasonable variety of hot and cold food. Friendly lady looking after the... More

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Indianapolis, Indiana
Top Contributor
60 reviews 60 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 4, 2014

First, Ashleigh at the front desk was phenomenal. Bubbly, bright, and very helpful! All the staff were friendly and very approachable. I loved all the space, we had good-sized counters in both the microwave area and the bathroom. Everywhere was CLEAN! I like clean. I felt comfortable walking barefoot in the halls - which was good because my feet were... More

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15 reviews 15 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 21, 2014

The HR for Holiday Inn must be working diligently on their hiring practices, because getting two excellent desk crews, with one in training, is pretty remarkable. The room again was clean, and comfortable.

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Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 5, 2014

We had a rough week driving and was looking for a comfortable bed and a nice hot soak in a tub. It was great for both. We stayed in a king suite with a jet tub. The room and bath were very clean and bed was very comfy. Staff was friendly and helpful. The only issue was t.v. remote was... More

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Oswego, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 5, 2014 via mobile

The hotel was nice and clean. The front desk was very nice and polite. They were friendly, pleasant and very accommodating. Very good front desk service. The room was pretty decent. It was clean and acceptable. It even had a bathroom fan which you don't see very often and although it sounds trivial, it's nice to not have your bathroom... More

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Northern MI
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 1, 2013

After driving about 7 hours we decided to spend the night about 20-30 miles out of St. Louis. We stayed at this hotel because we trust the brand name. We were not disappointed. The hotel was clean and comfortable. It was a good value for the price. There was a nice pool and continental breakfast with fresh items. Desk staff... More

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Boulder, Colorado
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed November 27, 2013

We asked for the "nicest room in the hotel"....and were given a king suite. We were getting married in Troy the next afternoon and wanted plenty of room for getting ready. In the middle of the night, my fiancé was awakened by the sound of water dripping....onto our clothes and suitcases. Water was coming in from the floor above. So,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Troy, responded to this review

Dear Cindy B, Thank you for taking the time to provide feedback on your stay. It is unfortunate the issues with the room prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

Travelers are raving about these Troy hotels

Austin, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2013

I stayed here for four nights. The room (Single King) was comfortable and clean and well serviced. One or two other reviewers had said their rooms smelled bad, I was concerned about that going in, but the room I had was just fine. The only negative for me was that the window unit airconditioner was a bit loud.

Was this review helpful? Yes 1
Los Angeles, California
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 2, 2013

Absolutely disgusting! As soon as you walk into the hotel you have this smell that's gross, even the rooms have the same smell. It’s a very musty and moldy smell. It seems like the walls might be moldy and they are trying to cover it up. I had to buy an air freshener for our stay, which didn’t help at... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Troy, responded to this review

Dear beachbum3015, Thank you for writing a review about your recent stay with us. I would like to address this with you further but unfortunately, your account settings do not allow us to send you a Private Message. You are welcome to reach out to our Guest Relations Department via email at IHGCare@ihg.com or you may send us a Private... More

Los Angeles, California
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2013

The staff was friendly and that's about it. The carpet appears to be original since the place was opened, it was so dirty looking. The whole place is in need of a serious overhaul, I stayed with a group of people who had various rooms on different floors. This place has a smell in the hallway and upon entering our... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Troy, responded to this review

Dear rhi c, Thank you for your review regarding your recent stay at the Holiday Inn Express Troy, IL. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely, Dhan M Case Manager IHGCare More

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Additional Information about Holiday Inn Express Troy

Address: 2020 Formosa Drive, Troy, IL 62294
Phone Number:
Location: United States > Illinois > Troy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Troy 2.5*
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Also Known As:
Holiday Inn Express Troy Hotel Troy
Holiday Inn Troy
Troy Holiday Inn

27 photos of this hotel

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Room/suite (12)
Hotel & grounds (6)
Pool/beach area (1)
Dining (2)
Other (2)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are a newly renovated, updated Holiday Inn Express Hotel in Troy, IL. Located only 20 miles East of Downtown St. Louis, MO. Just minutes away from Busch Stadium, Edward Jones Dome and the Savvis Center, Home of the St. Louis Blues. Additionally, we are conveniently located near the Arrow Trucking, Freightliner Truck Center and training facility, as well as the newly constructed offices for Nu-Way. The Holiday Inn Express Hotel is located at Exit 18 off of Interstate 55/70. With our dedicated and extraordinary staff, we will make your stay with us a time you will never forget. We have sixty-five rooms, fifteen of those rooms are jacuzzi suites. Additional hotel amenities include a complimentary smart start breakfast and free wireless high speed Internet. ... more   less 
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