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Holiday Inn Express Troy

2.5 of 5
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2020 Formosa Drive, Troy, IL 62294
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Holiday Inn Express Troy
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Ranked #3 of 5 Hotels in Troy
A recent review
3 of 5 stars reviewed 2 weeks ago
B L Missouri
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57 reviews from our community

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    7
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Missouri
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay in Holiday Inn Express hotels all around the midwest and thought this would be a good place to stay. The hotel could use some deep cleaning and updating of furniture and carpet but when I stay on an upper floor of a hotel and water backs up in the tub while taking a shower and bathroom sink there... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Troy, responded to this review

Dear B L, Thank you for your feedback. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are sorry for the problems you experienced in the room you received and for any inconvenience this may have caused you. Rest assured your input will be... More 

Huntington Station, New York, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 20, 2014

Just passing through on our way to California. Got in late and left early so I can't comment on the hot breakfast, but the gentleman at the counter was friendly, the lobby nicely appointed and the room was perfect. Big, clean, comfortable and exactly what we needed.

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Clinton, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed November 2, 2014

This hotel was clean and the staff friendly! They had a very good hot breakfast with eggs, bacon, biscuits and gravy, cereal, fresh fruit, pancakes, coffee, juice, and milk. Pool was nice and heated! We had the family room with 2 queen beds and a nook with bunkbeds. The room had a big whirlpool tub that the kids enjoyed. This... More 

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Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 7, 2014

Stayed here a few times over the past month or so. Super easy on off access from the interstate. They have two Truck parking/RV spaces. There are also two truck stops across the overpass with tons of semi parking if you need it. The staff is very friendly and willing to help with any issues that arise. The only two... More 

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Pinehurst, Texas
Top Contributor
96 reviews 96 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 11, 2014

We were only passing through.......and having stayed at my share of HIE, this location was better than most. What made our stay better was not the usual clean and fresh room, nor the bed being comfortable but one thing.....Staff! We arrived on a Friday night (weekend staff) and the young man that only worked the weekend was one of the... More 

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1 review
4 of 5 stars Reviewed August 1, 2014

I had the opportunity to stay at the Holiday Inn Express in Troy, Illinois while my trk was being worked on at the Freightliner just up the road. The room was reasonably priced, spacious, excellent shower with awesome pressure. My particular room had a small kitchenette in it. Therefore, I was able to transfer my fridge contents from trk to... More 

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North York Moors National Park, United Kingdom
Top Contributor
51 reviews 51 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 17, 2014 via mobile

Recently stayed for a period of work. Decent location for restaurants and supermarket. Had a very good king room which was clean, spacious and airy. Great manageable a/c. Good internet and desk. Reasonable amount of film channels on the TV. Breakfast was typically holiday inn express which meant reasonable variety of hot and cold food. Friendly lady looking after the... More 

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Indianapolis, Indiana
Top Contributor
93 reviews 93 reviews
67 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 4, 2014

First, Ashleigh at the front desk was phenomenal. Bubbly, bright, and very helpful! All the staff were friendly and very approachable. I loved all the space, we had good-sized counters in both the microwave area and the bathroom. Everywhere was CLEAN! I like clean. I felt comfortable walking barefoot in the halls - which was good because my feet were... More 

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Oconomowoc, Wisconsin
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2014

The HR for Holiday Inn must be working diligently on their hiring practices, because getting two excellent desk crews, with one in training, is pretty remarkable. The room again was clean, and comfortable.

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Senior Contributor
22 reviews 22 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 5, 2014 via mobile

We had a rough week driving and was looking for a comfortable bed and a nice hot soak in a tub. It was great for both. We stayed in a king suite with a jet tub. The room and bath were very clean and bed was very comfy. Staff was friendly and helpful. The only issue was t.v. remote was... More 

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