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Holiday Inn Express Troy

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2020 Formosa Drive, Troy, IL 62294
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1 room 1 guest
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Holiday Inn Express Troy
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Holiday Inn Express Troy
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62 Reviews from our TripAdvisor Community

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Traveler rating
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    7
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19
8
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Nowata
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 7, 2015

We had stayed at this hotel a couple of years ago and said we wouldn't go back. But, had a family event there in Troy again so gave it one more try. Well we WON'T be back again. The air conditioning system was so bad and filled with mold/moisture that my husband and I both left there sick. Getting into... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Troy, responded to this review

Dear Mary B, Thank you for writing a review on our hotel. Our goal is deliver exceptional service and comfortable accommodations. However, we sincerely apologize that your stay was negatively due to inconvenience caused by the air conditioning system and your dining experience. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value,... More 

Ledyard, Connecticut
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed June 26, 2015

Holiday Inn Exp. are all alike, sort of...this appeared slightly "cheaper" than others, but better by far (was told itwas recently updated, although exterior and halls were obviously older.. front desk clerk great and accomodating. Room was same as others, vast and appointed. Pros: clerk, quiet room, and better breakfast than most. Too bad-- was told that Best Western would... More 

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Madison, Indiana
Level Contributor
123 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 9, 2015

I am in the area a lot for business but all hotels were booked except this one for some car show. There are a few restaurants within walking distance. The hotel has below average decor for most HIE. There was stuff left in the room fridge from the previous guest (makes a thoroughly cleaning questionable). The suite room is not... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Troy, responded to this review

Dear Jeep1977, Thank you very much for your recent stay with us. We are sincerely sorry for the inconvenience you experienced over the room's cleanliness. Please be assured that this matter will be looked into. We greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. We hope to have the honor of serving... More 

Travelers are raving about these Troy hotels

Tuscola, IL
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 21, 2015 via mobile

My sister and I stayed here because it was very close to my nephew's apartment. The staff was SO great!! Reggie was friendly and the Monday morning breakfast woman was super helpful and kind. She had shut down, but still offered to get us something. Beds were comfortable and shower was decent. Quiet. Great location off interstate. Overall, we were... More 

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1 review
2 of 5 stars Reviewed April 2, 2015

Just checked in to this place and pretty dissapointated. Hate to have to clean my own room but that's what I did. Tons of hair in the shower and on the bed. Stains on the curtains lampshade and bed spread. Sticky stuff of the table. Doesn't seem like a 120 a night hotel.Thought about staying at the super 8 next... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Troy, responded to this review

Dear Arnold333, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests, however, it seems that we were not able to execute an exemplary hotel stay experience due to the condition of the room type received. Please accept our sincerest apologies for the... More 

Missouri
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 11, 2015

I stay in Holiday Inn Express hotels all around the midwest and thought this would be a good place to stay. The hotel could use some deep cleaning and updating of furniture and carpet but when I stay on an upper floor of a hotel and water backs up in the tub while taking a shower and bathroom sink there... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Troy, responded to this review

Dear B L, Thank you for your feedback. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are sorry for the problems you experienced in the room you received and for any inconvenience this may have caused you. Rest assured your input will be... More 

Huntington Station, New York, United States
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 20, 2014

Just passing through on our way to California. Got in late and left early so I can't comment on the hot breakfast, but the gentleman at the counter was friendly, the lobby nicely appointed and the room was perfect. Big, clean, comfortable and exactly what we needed.

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Clinton, Illinois
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed November 2, 2014

This hotel was clean and the staff friendly! They had a very good hot breakfast with eggs, bacon, biscuits and gravy, cereal, fresh fruit, pancakes, coffee, juice, and milk. Pool was nice and heated! We had the family room with 2 queen beds and a nook with bunkbeds. The room had a big whirlpool tub that the kids enjoyed. This... More 

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Boston, Massachusetts
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 7, 2014

Stayed here a few times over the past month or so. Super easy on off access from the interstate. They have two Truck parking/RV spaces. There are also two truck stops across the overpass with tons of semi parking if you need it. The staff is very friendly and willing to help with any issues that arise. The only two... More 

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Pinehurst, Texas
Level Contributor
175 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed August 11, 2014

We were only passing through.......and having stayed at my share of HIE, this location was better than most. What made our stay better was not the usual clean and fresh room, nor the bed being comfortable but one thing.....Staff! We arrived on a Friday night (weekend staff) and the young man that only worked the weekend was one of the... More 

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